peter naujoks, monash uni, director of strategic procurement

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Peter Naujoks, Director Strategic Procurement Establishing a best practice procurement capability

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Peter was one of many procurement specialists sharing his knowledge at IQPC's Procure to Pay conference 2009. Procure to Pay 2010 will run in Melbourne this year on 16-17 Nov. Find out more at www.procure-2-pay.com.au or email [email protected]

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Page 1: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Peter Naujoks, Director Strategic Procurement

Establishing a best practice procurement capability

Page 2: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Establishing a best practiceprocurement capability

- Design- Procurement Framework- Deployment- Making the change stick- Next steps

Page 3: Peter Naujoks, Monash Uni, Director of Strategic Procurement

DESIGN

Establish a University wide strategic procurement framework to extract maximum value from external spend

Page 4: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Organisational culture and structure

• 10 faculties and 10 divisions• 6 campuses• Autonomy and independence• Wide range of goods and services• High volume, low value transactions

Page 5: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Not necessarily a “green field”!

• Organisational and compliance culture• Existing governance structure• Existing policy, procedures and

guidelines• Existing supply arrangements• Sources of influence and support• Change fatigue

Page 6: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Avoid the temptation to start fixing things

time was taken to ensure a coherent approach was designed and developed

2007 Jan - Sep 2008 Oct -Dec 2008 to Dec 2010

Page 7: Peter Naujoks, Monash Uni, Director of Strategic Procurement

PROCUREMENT FRAMEWORK

Need to extract value, NOT the creation of a checklist/process approach based on policies and procedures

Page 8: Peter Naujoks, Monash Uni, Director of Strategic Procurement

3 key elements

• Capability• Compliance• Support

Page 9: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Procurement Framework

Page 10: Peter Naujoks, Monash Uni, Director of Strategic Procurement

The devil is, as always, in the detail

• Ownership• Accountability• Consequence

Management

• Policy• Guidelines• Templates

Page 11: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Procurement Processes

<$200K

>$200K

Page 12: Peter Naujoks, Monash Uni, Director of Strategic Procurement

• Performance monitoring• Compliance monitoring• Supplier management• Specification improvement• Data capture & analysis• Process improvement

Extracting maximum value

Page 13: Peter Naujoks, Monash Uni, Director of Strategic Procurement

DEPLOYMENTLong term view to establish the culture change

Page 14: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Winning the hearts and minds

• Ensure credibility• Short term wins• Engagement• Communication• Training

Page 15: Peter Naujoks, Monash Uni, Director of Strategic Procurement

MAKING THE CHANGE STICKReinforcing the culture change

Page 16: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Champions of change

• Promote the benefits of the framework• Identify and implement changes• Promote the co-ordination of

procurement• Sponsor the development and delivery of

procurement strategies

Page 17: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Challenges

• Compliance• Influenceable spend • Number of staff• Accountability• Independence

Page 18: Peter Naujoks, Monash Uni, Director of Strategic Procurement

Top down…

• Monthly reporting• Linking lost opportunities with budget

increase requests• Professional, researched fact based

analysis• Direct engagement• Identifying improvement opportunities

Page 19: Peter Naujoks, Monash Uni, Director of Strategic Procurement

…bottom up

• Training• Best practice examples• Direct support and engagement• Strong customer focus• Pragmatic and realistic solutions• Utilising other organisational aims

Page 20: Peter Naujoks, Monash Uni, Director of Strategic Procurement

NEXT STEPSLong term objective, adoption is not expected until 2010

Page 21: Peter Naujoks, Monash Uni, Director of Strategic Procurement

After building and deploying

• Consolidate• Lift capability• Increase influence

Page 22: Peter Naujoks, Monash Uni, Director of Strategic Procurement

QUESTIONS