pro remarketing techniques you can implement now

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Pro-level Tips for Succeeding at Retargeting Jay Stampfl, 3Q Digital

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Smx West 2014 Session #Smx #33B - Pro-Level Tips For Succeeding At Retargetingpresentation Pro Remarketing Techniques You Can Implement Now By Jay Stampfl @3Qdigital Of 3Q Digital

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Page 1: Pro Remarketing Techniques You Can Implement Now

Pro-level Tips for

Succeeding at

Retargeting

Jay Stampfl, 3Q Digital

Page 2: Pro Remarketing Techniques You Can Implement Now

Jay Stampfl, 3Q Digital

Tools & Tags

Funnel and Business

Strategy

What to Watch For

Action Item!Watch for me through the presentation

Page 3: Pro Remarketing Techniques You Can Implement Now

Retargeting Importance

Jay Stampfl, 3Q Digital

Page 4: Pro Remarketing Techniques You Can Implement Now

Different Tags– Barriers to Entry

Adwords

•Adwords Remarketing

•One Tag across all pages

•RLSA compatible

Youtube

•YouTube Remarketing

•Needs Video Assets & Youtube Channel linked to Adwords

Google Analytics

•Google Segments Remarketing

•Upgrade Existing Classic GA Tag (Not the Universal)

•Link Google Analytics to Adwords Account

Dynamic Remarketing

•Updated Merchant Feed

•Modify Adwords Tag with additional Parameters

Action Item!Choose what tag/tags will work for your business

Page 5: Pro Remarketing Techniques You Can Implement Now

Recent Update!

Jay Stampfl, 3Q Digital

Another compelling case to switch to Google Analytics Tag as of yesterday

Page 6: Pro Remarketing Techniques You Can Implement Now

KNOW

YOUR

SALES

CYCLE

Jay Stampfl, 3Q Digital

Page 7: Pro Remarketing Techniques You Can Implement Now

Conversions and Consumer Behavior

Jay Stampfl, 3Q Digital

Shallow Heavy

40 % Day 1 difference!

Page 8: Pro Remarketing Techniques You Can Implement Now

Conversion Time Tag

Revenue Increases with Time

Cookie Window?

Seasonality and Promotions

Jay Stampfl, 3Q Digital

Action Item!Know your Average Click to Conversion Numbers

Page 9: Pro Remarketing Techniques You Can Implement Now

Timing vs. Engagement

0 to 3 Days 4 to 7 Days 8 to 14 Days 14 to 30 Days

Visitors 5 4 3 2

Category page 6 5 4 3

Product Page 7 6 5 4

Shopping Cart 8 7 6 5

Jay Stampfl, 3Q Digital

Action Item!Create lists and combine lists to reflect your funnel

Page 10: Pro Remarketing Techniques You Can Implement Now

Creative Promotions/Funnel

Segmentation is going to show how different parts of the funnel are

going to be more important.

Jay Stampfl, 3Q Digital

Page 11: Pro Remarketing Techniques You Can Implement Now

These lists can be layered other with GDN

or Search Campaign targeting (RLSA).

Place one tag across entire site and build

lists with AND/OR Logic

Be creative with how you set definitions.

UTM? Custom Combinations? Etc.

AdWords Remarketing Tag

Jay Stampfl, 3Q Digital

Page 12: Pro Remarketing Techniques You Can Implement Now

RLSA Performance

•Visiting the site alone is a powerful qualifier.•Scale is significantly lower

Jay Stampfl, 3Q Digital

Page 13: Pro Remarketing Techniques You Can Implement Now

Expand Search Remarketing

•Combine Dynamic Search Ads and Broad with RLSA for scale + relevancy•Competitor terms•Open up match types to grab that extra volume

Jay Stampfl, 3Q Digital

Action Item!Make sure that your RLSA campaign is not a mirror of your regular search campaigns

Page 14: Pro Remarketing Techniques You Can Implement Now

Jay Stampfl, 3Q Digital

Break out new campaigns that target different parts of your funnel. The search intent is going inform where the user is in the buying cycle.

Strategy:Conversion Rate DecayPromotions Reduce Avg. Time Lag

• Limited Time Only!• See What’s New!• 15 Percent off

Creative Differences

Action Item!Test different messaging. Take that user information and apply it in the copy.

Page 15: Pro Remarketing Techniques You Can Implement Now

What type of click are you?

• Same list can different behavior in different parts of

the account

Brand Visitors and Converters 22.78$

Brand Total 13.38$

Non-Brand Visitors and Converters 62.06$

Non-Brand Total 100.04$

Jay Stampfl, 3Q Digital

Informational ? Navigational ? Transactional

Page 16: Pro Remarketing Techniques You Can Implement Now

GDN and Remarketing Layering

Jay Stampfl, 3Q Digital

AdWords Lists

Google Analytics

Dynamic Remarketing

Regular Display

Targeting

Page 17: Pro Remarketing Techniques You Can Implement Now

List Demographics

Jay Stampfl, 3Q Digital

Page 18: Pro Remarketing Techniques You Can Implement Now

Within one ad group you set:• Remarketing: Target and bid• Topics: Bid only

Target and bidYour ads are eligible to show to every user in your list

Bid onlyAdjust your bids up or down depending on the content of the webpage

Modify Your Bids for Context

Remarketing Topics+25%

Jay Stampfl, 3Q Digital

Page 19: Pro Remarketing Techniques You Can Implement Now

Use GDN to Farm User Information

Jay Stampfl, 3Q Digital

Behavioral Thematic

Action Item!Superimpose additional “bid only” Targeting in your

Remarketing Display

Page 20: Pro Remarketing Techniques You Can Implement Now

Google Analytics – Visitor Segments

Able to define set sequences

Revenue AOVMultiple

Purchasers

All GA sources/filters

GA A/B Test! Time on site Bounce Rate

All channel sources

AOV Many more!

Jay Stampfl, 3Q Digital

Over +250 metrics to fold into list criteria

Page 21: Pro Remarketing Techniques You Can Implement Now

Advanced GA Audience Segmentations

Time Spent on Site• Visitors that Bounced/Did Not Bounce• Spent <1 Minute on Site• Spent 1-5 Minutes on Site

Other • Geo-Specific Lists• Referral Source Lists (Ad Clickers etc.)• Began filling out a form but did not finish• Hour of day/Day of Week• First time visitor• Visitor Buckets

Combine various audience segments for more granular targeting

Jay Stampfl, 3Q Digital

Page 22: Pro Remarketing Techniques You Can Implement Now

•Requires merchant feed• Creative Management •Use an offer

Jay Stampfl, 3Q Digital

Dynamic Remarketing

Page 23: Pro Remarketing Techniques You Can Implement Now

Dynamic Remarketing- Advanced

Recommended product IDs

Product Category

Product Value

Product Quantity

Visitor's Age

Visitor's Gender

Visitor has an account

Customer Quality Score

Visitor Repeat Purchaser

Visitor Loyalty Score

Visitor High Spender Score

By Jay Stampfl, 3Q Digital

Page 24: Pro Remarketing Techniques You Can Implement Now

YouTube Remarketing

Dual Targeting methods• Can target lists already created in YouTube

• Create a new GDN list based on viewing a video

24 By Jay Stampfl, 3Q Digital

Page 25: Pro Remarketing Techniques You Can Implement Now

Cannibalization and Other Things to Worry About

By Jay Stampfl, 3Q Digital

Page 26: Pro Remarketing Techniques You Can Implement Now

Upper Resolution Caps

By Jay Stampfl, 3Q Digital

Action Item!Gauge Impact of High segmentation

Page 27: Pro Remarketing Techniques You Can Implement Now

What do we gain?

Jay Stampfl, 3Q Digital

Use the Bucket segment to create an arbitrary

Control Bid

14 % more conversions

4k more cost

Scale vs. Efficiency

Page 28: Pro Remarketing Techniques You Can Implement Now

Remarketing Efficacy

$162,416 v. $214,603

$48,725 v. $64,381

$29,251 v. $34,408

+$5,158

Higher Bids on RLSA Works!

Jay Stampfl, 3Q Digital

Revenue

After Product Margins

True Profit

RLSA Value over Reg.

Action Item!Find true value of Remarketing

Page 29: Pro Remarketing Techniques You Can Implement Now

Overview and Goals

Action Items!

Jay Stampfl, 3Q Digital

• Choose what tag/tags will work for your business

• Know your Average Click to Conversion Numbers

• Create lists and combine lists to reflect your funnel

• Break out your RLSA, Expand Match Type

• Test Different Messaging.

• Add “bid only” Targeting Remarketing Display

• Gauge Impact of Segmentation!

• Find true value of Remarketing

Page 30: Pro Remarketing Techniques You Can Implement Now

Thank You!

Jay Stampfl

[email protected]

Jay Stampfl, 3Q Digital

Page 31: Pro Remarketing Techniques You Can Implement Now

Overview and Goals

Appendix

Exclude converters from branded in RLSABid up on past visitorsBroaden your targets when qualified by rmktingUse promotions to catch disengaged Create lists using Facebook demographicsTime your advertising to be line with trials or repeat purchasesFind out where in the funnel conversion rates rise or fall then optimizeAverage Order value segmentsUse dynamic remarketing to do cross product promotionA/B using GA visitor segmentationSimilar Users layering

By Jay Stampfl, 3Q Digital