project change management_1

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Project ChangeManagement

10-Dec-08


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What is ProjectChange Management?

Change Management 10-Dec-08 2

Project change management encompasses all of the processesnecessary to determine where you are at compared to where youplanned to be and the activities required to get back on track if thoseare not aligned


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Why is Project ChangeManagement Important?

Projects seldom run exactly according to plan. Project deliverablesmust be maintained by carefully and continuously managingchanges, either by rejecting changes or by approving changes sothose approved changes are incorporated into a revised baseline

Enables the project team to identify potential problems in a timelymanner and take corrective action, when necessary, to control theexecution of the project

Ensures the project team and stakeholders have an accurate

understanding of what has been completed in the project to-dateand what will be delivered in total



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Actual vs Planned

Determining where you are vs. where you planned to be:Requires project details be documented and approved

Documented scope, cost, time, quality, people, other (eg. Charter)

Documented details of product / service functionality (eg. Requirements

Document)

Requires processes and tools to assess performance todetermine whether any corrective or preventative actions areindicated, and then recommending those actions as necessary

Scope and requirements verification throughout the project Budget tracking and forecasting

Task duration tracking

Overall project timeline tracking & verification



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Getting Back on Track

How can we get on track again? Identify that a change needs to occur or has occurred

Document the complete impact of requested changes

Follow approved processes for documenting and approving requested

changes Maintain the integrity of baselines by releasing only approved changes for

incorporation into project products or services, and maintaining their relatedconfiguration and planning documentation

Control and update the scope, cost, budget, schedule and qualityrequirements based upon approved changes, by coordinating changes

across the entire project Influence the factors that circumvent integrated change control so that only

approved changes are implemented



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Definitions

Project Change Management - a general term describing the proceduresused to ensure that changes are introduced in a controlled andcoordinated manner.

Change Request Requests to expand or reduce the project scope,modify policies, processes, plans or procedures, modify costs or budgets,or revise schedules.

Change Order Used in some companies to identify approved changerequests (change request when the request is made and change orderonce it has been approved)



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The PMBOK

Project Management Body of Knowledge

sum of knowledge within the profession of projectmanagement

used to document and standardize generally acceptedproject management information and practices

produced by the Project Management Institute

revised and reprinted every 4 years fourth edition isexpected to be released shortly

Change Management 710-Dec-08


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PM Knowledge Areas& Process Groups

PM ProcessGroups /Knowledge AreaProcesses

Initiating ProcessGroup

Planning Process Group Executing ProcessGroup

Monitoring & ControllingProcess Group

ClosingProcessGroup

ProjectManagementIntegration

Develop Project CharterDevelop Prelim ProjectScope Statement

Develop Project ManagementPlan

Direct and ManageProject Execution

Monitor and Control ProjectWorkIntegrated Change Control

Close Project

Project ScopeManagement

Scope PlanningScope DefinitionCreate WBS

Scope VerificationScope Control

Project TimeManagement

Activity Definition & SequencingResource EstimatingDuration EstimatingSchedule Development

Schedule Control

Project CostManagement

Cost EstimatingCost Budgeting

Cost Control

Project QualityManagement

Quality Planning Perform Quality Assurance Perform Quality Control

Project HRManagement

Human Resources Planning Acquire Project TeamDevelop Project Team

Manage Project Team

ProjectCommunicationsManagement

Communications Planning Information Distribution Performance ReportingManage Stakeholders

Project RiskManagement

Risk Management PlanningRisk IdentificationQualitative / Quantitative RiskAnalysisRisk Response Planning

Risk Monitoring and Control

ProjectProcurement

Management

Plan Purchases and AcquisitionsPlan Contracting

Request Seller ResponsesSelect Sellers

Contract Administration ContractClosure


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Process Inputs,Tools & Techniques & Outputs

Process / Inputs Tools & Techniques Outputs

Scope VerificationProcess of obtaining stakeholders formal

acceptance of the completed project scope &deliverables Project scope statement WBS dictionary Project scope mgmt plan Deliverables

Inspection Accepted deliverables Requested changes

Recommended corrective actions

Scope ControlConcerned with influencing the factors that createproject scope changes & controlling the impact ofthose changes Project scope statement WBS dictionary Project scope mgmt plan Performance reports Approved change requests

Work performance information

Change control system Variance analysis Re-planning Configuration mgmt system

Project scope statement updates WBS & WBS dictionary updates Scope baseline updates Requested changes Recommended corrective action Organizational process assets updates Project mgmt plan updates

Schedule ControlConcerned with determining current status ofschedule, influencing factors that create changes,determining if it has been changed, managingactual changes Schedule mgmt plan Schedule baseline Performance reports Approved change requests

Progress reporting Schedule change control system Performance measurement Project management software Variance analysis Schedule comparison bar charts

Schedule model data updates Schedule baseline updates Performance measures Requested changes Recommended corrective actions Organization process assets updates Activity list updates Activity attributes updates Project mgmt plan updates



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Process Inputs,Tools & Techniques & Outputs

Process / Inputs Tools & Techniques Outputs

Cost ControlConcerned with determining current status ofcosts, influencing factors that create changes,determining if it has been changed, managingactual changes Cost baseline Project funding requirements Performance reports

Work performance information Approved change requests Project Mgmt Plan

Cost control system Performance measurement analysis Forecasting Project performance reviews Project management software Variance mgmt

Cost estimate updates Cost baseline updates Performance measurements Forecasted completion Requested changes Recommended corrective actions Organizational process assets updates Project mgmt plan updates

Perform Quality ControlInvolved monitoring specific project results todetermine whether they comply with qualitystandards & identifying ways to eliminate causesof unsatisfactory results

Quality Mgmt Plan Quality Metrics

Quality Checklists Organizational process assets Work performance information Approved change requests Deliverables

Cause and effect diagram Control charts Flowcharting Histogram Pareto charts

Run charts Scatter diagram

Statistical sampling Inspections Defect repair review

Quality control measurements Validated defect repair Quality baseline updates Recommended corrective actions Recommended preventative actions

Requested changes Recommended defect repair

Organizational process assets updates Validated deliverables Project mgmt plan updates



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In conclusion . . .

. . . follow process and progress will follow.



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Questions?

Thank you

for coming!

Contact us [email protected] or 210-8792

Visit our web-site atwww.ucalgary.ca/deliver.it
http://www.ucalgary.ca/deliver.ithttp://www.ucalgary.ca/deliver.it


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The end.

project change management_1

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