retail store solutions presentation subtitle: 20pt arial regular, teal r045 | g182 | b179...

Retail Store Solutions

© 2002 IBM Corporation

SurePOS 500 Express

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Hardware Overview © 2002 IBM Corporation

Agenda

POS RequirementsIBM in Retail and HospitalityIBM SurePOS 500 Express

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POS is “Mission Critical”

Support for Retail Specific I/O

Ergonomic Design of the Retail Workstation

Open Standards Based

Integration with the Enterprise IT Structure

Service and support

Challenges in Retail, Food Service, and Hospitality… POS Expectations

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Challenges in Retail, Food Service, and Hospitality

Highly competitive industry(s) Typically managing multiple locations High turnover of unskilled labor Continuous operations Harsh environment for IT equipment

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IBM Retail Store Solutions

Largest part of the IBM Global Retail Industry Leader in POS systems worldwide

Has been the world’s #1 POS vendor since 1992, with over 2 million POS installed in over 100 countries

Leader in POS innovationIBM has led the world for 11 years with 3,415 patents in 2003

RSS has the highest patent per capita rates in IBM

Introduced the industry’s first programmable, modular and PC-based POS systems

Patented the barcode and holographic scannerDeveloped the first purposed-optimized, thin-client OSPowered USB, RFID, Electronic Shelf Label and Printer

improvements Over 500 people focused on support, sales and development Strategic partner with majority of top retailers worldwide

65% of the top 100 retailers use IBM POS Worldwide network of Business Partners

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SurePOS™ 500 Series


SurePoint™ DisplaysSureMark™ Printers

Additional POS I/O

SureOne


IBM SurePOSTM Hardware Portfolio

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Integrated Form Factor

Basic

Value

Premium

SurePOS 500

SurePOS 300 ExpressSurePOS 500 Express

SurePOS 700

IBM SurePOS System Hardware

Modular Form Factor

SMB Express Offerings

SureOne(AP only)

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Why Express?

• A comprehensive line of hardware, software, services and financing solutions designed, developed and priced specifically to address your business challenges.

IBM delivers technologies to SMB Retailers that are:

Easy to Acquire Retail’s most experienced partner.

Easy to Install and Manage Versatility and compact design, can be implemented standalone or centrally managed.

Quality and Performance at an Affordable Price

The power and performance expected from IBM at a remarkably price.

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It’s a Solution…

IBM Suggested Retail Price

$2,499

SurePOS 500 Express4940-532Power cordUser guideDistributed cash drawer cableFixed till insertFull size cash drawer256mb memoryLockLock installation kit4.3M non-locking power cord3-Track MSR4610-TF6RS-232 power supply2M cable RS232

United States**

Announce date March 1, 2005

General Availability March 25, 2005

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Extensive retail-hardened testing to ensure availability and longevity

Cooling Tunnel technology keeps processor cool and eliminates system unit contaminates, improving reliability and longevity

“Quick connect” devices are easy to set up and change, resulting in higher availability

Full screen graphical user interface or touchscreen keeps training to a minimum, increases effectiveness

Improved cable management and usability improvements for better accessibility

Multiple ports for any combination of customer facing or employee facing devices

Easy to reach front access ports and jacks for training

Can be quickly converted from counter units to wall units, reducing conversion costs Built in Remote Systems and Power management improves central-site manageability

Flexibility in connectivity ports insures I/O investments are protected

Automatic 4610 printer updates are done electronically, reducing maintenance req’ts and operator time

New look, lower profile, and 20% smaller footprint provides more counter space and enables employees to interact with customers more effectively

Uses touch technology that decreases operator error, speeds transactions

Advanced Mag Stripe Reader supports Foil Cards used in Stored Value Cards and Casino applications

Numerous leading ISV applications have been tested and ported to SP500 platform

The best in infrared touch

technology means the best in reliability for food service

and hospitality environments

Functional evolution with revolutionary

design

Innovative and Reliable

Rugged

Operate a resilient, secure business, round the clock.

Improve productivity by enabling your people.

Take out costs by streamlining store operations.

Build loyalty and motivate spending by delivering a superior customer experience.

e-business for Retail/RSS messages

Extensive retail-hardened testing to ensure availability and longevity

Cooling Tunnel technology keeps processor cool and eliminates system unit contaminates, improving reliability and longevity

“Quick connect” devices are easy to set up and change, resulting in higher availability

Full screen graphical user interface or touchscreen keeps training to a minimum, increases effectiveness

Improved cable management and usability improvements for better accessibility

Multiple ports for any combination of customer facing or employee facing devices

Easy to reach front access ports and jacks for training

Can be quickly converted from counter units to wall units, reducing conversion costs Built in Remote Systems and Power management improves central-site manageability

Flexibility in connectivity ports insures I/O investments are protected

Automatic 4610 printer updates are done electronically, reducing maintenance req’ts and operator time

New look, lower profile, and 20% smaller footprint provides more counter space and enables employees to interact with customers more effectively

Uses touch technology that decreases operator error, speeds transactions

Advanced Mag Stripe Reader supports Foil Cards used in Stored Value Cards and Casino applications

Numerous leading ISV applications have been tested and ported to SP500 platform

The best in infrared touch

technology means the best in reliability for food service

and hospitality environments

Functional evolution with revolutionary

design

Innovative and Reliable

Rugged

Operate a resilient, secure business, round the clock.

Improve productivity by enabling your people.

Take out costs by streamlining store operations.

Build loyalty and motivate spending by delivering a superior customer experience.

e-business for Retail/RSS messages

IBM SurePOS 500 Express Point-of-Sale SystemIBM SurePOS 500 Express Point of Sale System

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SurePOS 500 Express Base Features

• Innovative & Sleek Design with small footprint• No contaminants across planar via compartmental cooling• 12.1” Integrated LCD (High resolution)• 1.2 GHz Intel Celeron Processor • 256Mb base memory• 40GB IDE HDD • Integrated MSR• Cash Drawer• 4610 SureMark Printer• Ports:

3 User available RS232 10/100 Ethernet (RJ45 LAN)4 PC standard USB (2 Front, 2 Back)2 Cash Drawer1 Integrated Character Display1 Mouse/Keyboard (rear)

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Operating Systems:

Microsoft Windows XP and XPe

Microsoft Windows 2000

IBM Retail Environment for SUSE Linux Version 1.0

DOS 2000 (no USB support)

OPOS and JavaPOS drivers

Software Support

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• Advanced Technology helps Retailers reduce expenses • Fast thermal printing enables printing logos, barcodes, etc.• Supports 2 color printing to enable additional branding

• Reliability & Ease of use • Superior materials – thicker metals, higher quality plastics • Superior designs for ease of use and far superior serviceability• Designed by IBM

• Investment Protection• Only IBM offers free new functions via firmware updates• OS automatically updates printer firmware• Multiple emulation modes minimize re-programming• Protocol converters enable non-IBM POS accounts to upgrade printers

SureMark POS Printers

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“IBM Financing Advantage”

Rapid Financing For new, simple transactions under $300K Two EZRate cards (under/over $100K updated twice yearly 1 hour credit & contract turnaround; 15% variance w/o re-contracting Under $100K: No Certificate of Acceptance, pass/fail credit EZRate Quoter simple offline tool (Excel spreadsheet)

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In Conclusion….Why IBM Point-of-Sale?

Experience in RetailIBM Retail Store Solutions has been in the business for 30 years

Market LeadershipIBM RSS is the undisputed worldwide leader in POS

IBM RSS has 60 of the top 100 retailers as customers

Worldwide Presence

IBM has over 2 million POS terminals installed in over 100 countries Technology Leadership

IBM holds the most patents in the industry

Environmentally hardened designIBM POS hardware is specifically built and tested to withstand the rigors of harsh

point-of-sale environments

Worldwide Network of Business PartnersProvides a vast assortment of solutions and services

retail store solutions presentation subtitle: 20pt arial regular, teal r045 | g182 | b179...

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