rewheel - making money with mobile data as a digital utility provider

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  • 8/2/2019 Rewheel - Making Money With Mobile Data as a Digital Utility Provider

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    Rewheelo n e s t e p a h e a d

    www.rewheel.fi 2012 Rewheel

    Making money with mobile dataas a digital utility provider

    by Rewheel

    The smartphone boom resets the mobile industry. We are witnessing datacentric phone manufacturers and OS makers dethroning the kings of the voicecentric era. Likewise, challenger network gear makers that took the firstmoves to launching all-IP, high capacity platforms and gigabyte friendlypricing deals, have multiplied their market share. The mass consumer demand

    for smartphones has opened a similar window of opportunity for challengermobile operators to move their market share by leaping ahead in the datatransformation. The industry winners of tomorrow will be smart operators thatseize the opportunity and transform themselves into very efficient dataproduction factories with a sole purpose to serve their customers needs rather

    than restricting them by volume caps and blocking mainstream internet

    applications.

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    Rewheelo n e s t e p a h e a d

    Slide | 2www.rewheel.fi 2012 Rewheel

    Strategic mobile data advisory

    Specialising into mobile data transformation

    Market modelling & commercial strategy

    Technology strategy

    Spectrum valuation & strategy

    Strategic infrastructure procurement advisory

    High calibre, multidisciplinary team

    Commercial

    Technology

    Financial

    Procurement

    CEO, CTO, CMO, CFO, CSO, shareholder

    sponsored engagements

    Established in 2009

    Team HQ in Helsinki

    Tier 1 and most progressive

    data challenger clients

    worldwide

    Rewheel who we are

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    Rewheelo n e s t e p a h e a d

    Slide | 3www.rewheel.fi 2012 Rewheel

    Digital utility provider - 4 key success factors

    Core consumer value

    proposition: unconstrained

    fast mobile internet

    affordable for all, on all

    connected devices

    1 2

    3 4

    Sustainable capacity

    advantage

    Lowest cost base, no

    frills utility business

    model

    Partnerships with

    competitors big enemies

    Monetize on speed and

    add-on devices

    Europe: slow moving incumbents, falling behind in mobile data adoption

    Fundamental industry transformation: mature 3G technology and ecosystem,

    internet going mobile, infinite demand for capacity, mobile operators shifting to

    utility role, eroding network effect

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    Rewheelo n e s t e p a h e a d

    Slide | 4www.rewheel.fi 2012 Rewheel

    Fundamental industry transformation:mature 3G technology and ecosystem

    internet going mobileinfinite demand for capacity

    mobile operators shifting to utility role

    eroding Network Effect

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    Rewheelo n e s t e p a h e a d

    Slide | 5www.rewheel.fi 2012 Rewheel

    Fundamental industry transformation

    mature 3G technology and ecosystem

    Yesterday

    (2006)

    Today Tomorrow

    Entry level Android smartphone

    120 (unsubsidised retail price)

    Entry level Android smartphone

    150?Entry level 3G phone

    400

    Expensive

    Big, heavy, clumsy

    Poor battery life

    Poor call quality

    Primary use: calls

    Very affordable

    Light, very easy to use

    Long battery lifeGood call quality

    Primary use: internet

    Very affordable

    Light, easy to use

    Ok battery lifeGood call quality

    Primary use: internet

    Immature 3G technology and non-user friendly phones were a serious drag on 3G standard

    based new mobile entrants in 2003-2010. By today 3G handsets and devices became cheap,

    very easy to use, reliable and mainstream.

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    Rewheelo n e s t e p a h e a d

    Slide | 6www.rewheel.fi 2012 Rewheel

    Fundamental industry transformationOld smartphones = niche

    new superphones =

    Productivity Tool

    Nerdy: Niche market

    Complementary to fixed/PC

    Primarily voice centric usage

    Fashion, social

    Cool: Mass marketSigns of substituting some PC

    apps (e.g. Facebook)

    Primarily data centric usage!

    mass market

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    Rewheelo n e s t e p a h e a d

    Slide | 7www.rewheel.fi 2012 Rewheel

    Fundamental industry transformation

    internet going mobile (1/2)

    Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

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    Rewheelo n e s t e p a h e a d

    Slide | 8www.rewheel.fi 2012 Rewheel

    Fundamental industry transformation

    internet going mobile (2/2)

    Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

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    Rewheelo n e s t e p a h e a d

    Slide | 9www.rewheel.fi 2012 Rewheel

    Fundamental industry transformation

    infinite demand for capacity

    Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

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    Rewheelo n e s t e p a h e a d

    Slide | 10www.rewheel.fi 2012 Rewheel

    Fundamental industry transformationmobile operators shift to plain access/connectivity utility role (1/2)

    Telco mammuts losing out to IT titans in the service innovation battle

    Yesterday Today

    Mobile operator developed

    proprietary value added

    services: Vodafone live, Vodamail,

    Mobile TV, Ringtone, Permium

    voicemail, weather, stock news,

    daily news, traffic info, navigation,

    mobile parking, music download,

    game download

    Voice & SMS services

    (MNO core business)

    Mobile internet access (marginal)

    Mobile internet access

    (main growth driver)

    Voice & SMS services

    (MNO core business)

    Mobile internet access(bit pipe)

    (MNO future core

    business)

    Vertical service centric Layering (Denial) Utility (Acceptance)

    Tomorrow

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    Rewheelo n e s t e p a h e a d

    Slide | 11www.rewheel.fi 2012 Rewheel

    Fundamental industry transformationmobile operators shift to plain access/connectivity utility role (2/2)

    Source: Tele2 Capital Markets Day September 2011

    Source: Telenor Group Q1 2011

    Source: Vodafone Group CEO

    public presentation September

    2011

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    Rewheelo n e s t e p a h e a d

    Slide | 12www.rewheel.fi 2012 Rewheel

    Fundamental industry transformationeroding Network Effect easing land grab for new entrants

    Network Effect (Metcalefs law): customers prefer to follow the crawd

    and chose the largest operator because that way they can call and

    SMS more people on cheaper on-net rates

    Network effect has been the primary force that prevented late mobileoperator entrants from breaking out of the 10-20% market share

    range

    Anectodtical evidence says that Westel in the early 90s secured their

    market dominance by seeding 40-50 thousand VIPs and key

    corporate clients with free mobile subscriptions

    However, as Mobile Termination Rates (MTR) are falling to zero and so drop the price of

    mobile phone calls and SMSs, the network effect loses its power, alleviating the market

    share grip of incumbents.

    By bundling in free or cheap calls and SMSs to any networks, the new entrant can (and

    should) actively accelerate the erosion of the network effect.

    For mobile internet centric smartphone customers operators customer base size will not any

    more be an important selection factor.

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    Rewheelo n e s t e p a h e a d

    Slide | 13www.rewheel.fi 2012 Rewheel

    Source: TDC Group

    Source: TeliaSonera Q1 2011

    Source: DT Europe

    Source: Leap Wireless USA Source: Verizon USA

    Source: Elisa Finland

    Source: Vodafone, May 2011

    Fundamental industry transformation evidenceSkandinavian operators handset sales are almost

    entirely smartphones

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    Rewheelo n e s t e p a h e a d

    Slide | 14www.rewheel.fi 2012 Rewheel a wake up call for for voice era telco incumbents too

    Android iOS RIM Symbian Windows Mobile Other

    Smartphone OS market shares (Gartner)

    Wow!

    Fundamental industry transformation evidenceHandset space: data challengers dethroned voice-era

    incumbents overnight

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    Rewheelo n e s t e p a h e a d

    Slide | 15www.rewheel.fi 2012 Rewheel

    Source: Elisa Finland

    Source: T-mobile USA Q1 2011

    Source: Telenor Group, Q1 2011

    Source: Danish Regulator H1 2010

    connectivity

    Fundamental industry transformation evidenceWhat consumers want from telcos

    Time to face it: pure, cost efficient, high capacity, ubiquitous

    d l d f d

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    Rewheelo n e s t e p a h e a d

    Slide | 16www.rewheel.fi 2012 Rewheel

    Source: Telenor Group, Q1 2011

    TelenorNorway,incumbent,fixed+mobile,3M mobilesubs~ 20 Gbps in2015

    Finland H2 2010:~ 20 Gbps(3 networks, 5million pop)

    Source: FICORA

    Source: Danish Regulator H1 2010

    Denmark H1 2010(5.5. million pop)~ 6 Gbps

    Source: ANACOM

    Portugal Q42010:~ 15 Gbps(3 networks, 11

    million pop)

    Source: PTS

    Sweden H12010~ 20 Gbps (9.3million pop)

    Fundamental industry transformation evidenceMobile data traffic snapshots from some progressive markets

    d l i d f i id

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    Rewheelo n e s t e p a h e a d

    Slide | 17www.rewheel.fi 2012 Rewheel

    Source: KPN Netherlands, May 2011

    Over The Top Voice and SMSsubstitutes, integrated into the phonebooks, started to get viral

    Q1 2011: First tangible signs ofserious revenue cannibalisation threat

    Ouch!

    Fundamental industry transformation evidenceYes, incumbents have a lot to lose from accelerating data

    transformation OTT cannibalization started to bite

    F d l i d f i id

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    Rewheelo n e s t e p a h e a d

    Slide | 18www.rewheel.fi 2012 Rewheel

    Source: KPN Netherlands May 2011

    the other notable discussion on the Vodafone conference call was the disclosure

    that Vodafone Netherlands as Internet Telephony (VoIP) enabled on only tariffs

    more than EUR 40, at a monthly fee of EUR 5, which led to questions about net

    neutrality, and how regulators view this situation.

    Source: Mediamania.com May 2011

    Unfortunately for KPN, this plan might actually backfire. The majority of the Dutch

    parliament has spoken out against the plans and have urged the Minister to protect

    net neutrality. Currently the Dutch Telecommunications Law does not provide a

    good safe harbor for net neutrality, but it soon might... because of this. One

    parliament member who is part of a ruling coalition party even suggested that if

    telcos are going to charge more for usage, perhaps the tariffs for normal phone

    calls should be lowered.

    Source: Techdirt.com May 2011

    Criticism is mounting of telecoms company KPN for using software known as DeepPacket Inspection to monitor what extra services mobile internet users are

    accessing. KPN said on Thursday it used DPI to monitor use of the WhatsApp

    application for smart phones but denied it analyses actual messaging and content.

    Vodafone has also admitted using DPI to monitor mobile internet use. T-Mobile has

    not admitted using DPI but does say it keeps an eye on what bandwidth mobile

    internet users are taking up, to make sure there is enough capacity.

    Source: www.dutchnews.nl May 2011Source: Vodafone Netherlands May 2011

    Fundamental industry transformation evidenceSome dominant players taking desperate restrictive

    countermeasureswith unintended consequences

    F d l i d f i id

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    Rewheelo n e s t e p a h e a d

    Slide | 19www.rewheel.fi 2012 Rewheel

    And it did backfire...

    Fundamental industry transformation evidenceand it did backfire

    f d l l

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    Rewheelo n e s t e p a h e a d

    Slide | 20www.rewheel.fi 2012 Rewheel

    Flat or declinigCapex

    guideance

    despite 20x

    traffic surge

    Source: Telenor Group Q1 2011

    Declining

    Network Capex

    Source: Vodafone European operations

    Yes, by modernising the machinery and squeezing the

    supply chain (just like in any competitive industry)

    Business case for digital utilitiescan the demand surge be accommodated without

    hurting operator margins?

    B i f di it l tiliti

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    Rewheelo n e s t e p a h e a d

    Slide | 21www.rewheel.fi 2012 Rewheel

    0

    0.10.2

    0.3

    0.4

    0.5

    0.60.7

    0.8

    Moible Data Consumption per Capita

    GB/month/pop in H2 2010

    Suggests large room

    for accomodating

    3G/HSPA traffic

    Rewheels home country

    3 3G/HSPA networks (LTE deployments just started)

    Dongle penetration > 32% pop, overtook fixed BB in H2

    2010

    Unlimited MBB offers with speed tiers prevail

    Source: Rewheel estimations based on various sources0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,000

    1,400,000

    1,600,000

    De

    c-08

    Mar-09

    Ju

    n-09

    Se

    p-09

    De

    c-09

    Mar-10

    Ju

    n-10

    Se

    p-10

    De

    c-10

    Mar-11

    Monthly Mobile Data Volume (GByte)

    Unnamed European Country

    Country total

    Challenger (3rd)

    player with

    challenger,low cost

    network vendor

    Not all challengers are

    strategically incentivised

    in becoming data

    challengers. Members of

    large telco groups are

    often draged back by

    their parentsSource: local Regulator

    Business case for digital utilitiesclearly, existing (dominant) players in different markets are

    not equally eager to unleash their data pipes

    B i f di it l tiliti

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    Rewheelo n e s t e p a h e a d

    Slide | 22www.rewheel.fi 2012 Rewheel

    0

    100

    200

    300

    400

    500

    600

    700

    2011

    2012

    2013

    2014

    2015

    2016

    2017

    2018

    2019

    2020

    2021

    2022

    2023

    2024

    2025

    2026

    Market service revenue forecast by device category

    Machine-machine

    connections

    Mobile broadband &

    tablet connections

    Smartphones

    Voice only phones

    Multiple, inactive,

    sporadic SIMs

    Data centric customersMarket trigger: very cheap

    (sub 150) touchscreen

    smartphones

    Primary use: Data

    Key selling point: unrestricted

    data use

    Voice + SMS + Data Revenues

    Higher ARPU, growth market

    No price warRevenue CAGR ~30%

    Concentrated in urban areas

    2G network irrelevant

    Traditional customersPrimary use: Voice & SMS

    Key selling point: price

    Collapsing market

    Subject to price war

    Fast eroding ARPU (accelerated

    by MTR cuts, data centric push,

    voip and SMS substitution)

    Low ARPU users with cheapest

    2G only phonesSource: Rewheel analysis and bottom-up market modelling

    Old market:

    voice centric /

    services

    New market:

    Data centric /

    Digital utility

    Business case for digital utilitiesThe rise of affordable smartphones erodes

    traditional voice centric subscriber base

    B i f di it l tiliti

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    Rewheelo n e s t e p a h e a d

    Slide | 23www.rewheel.fi 2012 Rewheel

    Business case for digital utilitiesImplemented from the No. 1 mobile operator Elisa in Finland

    Mobile consumer subscriptions in Finland 1,979,500 2,308,800 2,591,000 2,765,000

    Mobile corporate subscriptions in Finland 562,400 662,100 767,700 852,000

    2008 2009 2010 Q3/11

    Finland is a 5 million country

    Elisas profit before tax for the three

    quarters of 2011 increased from 16%

    to 17% (driven by mobile)

    Elisa added 100k subscriptions in the

    3rd quarter of 2011

    B siness case for digital tilities

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    Rewheelo n e s t e p a h e a d

    Slide | 24www.rewheel.fi 2012 Rewheel

    Smartphone capacity friendly spectrum (Europe: 2.1 GHz, HSPA+)

    LTE (1800 MHz, 2.6 GHz) will not be supported by affordable mainstream smartphones inthe next 2-3 years

    Some Smartphone coverage friendly spectrum (Europe: 900 MHz, HSPA+)

    Without sub-GHz frequencies the footprint will be limited to urban areas but achallenger does not necessarily need to shoot on the entire country to crack the market

    800 MHz (LTE) will not be supported by affordable mainstream smartphones next 2-3 years

    Slow moving voice centric telco competitors preferably owned by large incumbent

    slow moving telco groups

    Existing internet subscriber base, brand, distribution network and IP

    backbone/backhaul infrastructure (fixed broadband operators)

    Existing mobile operator business, all-IP infra, base, brand, etc

    Needed:

    Nice to have:

    Useful synergies:

    Business case for digital utilitiesThe smartphone transformation resets competitive

    landscape and opens window of opportunity for mobile data challengers

    what does it take to become one?

    h l

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    Rewheelo n e s t e p a h e a dThank you

    Visit insights.rewheel.fi for more

    Or contact us at [email protected] / +358 44 203 2339

    About Rewheel

    Rewheel is an independent consultancy specialising in the mobile data transformation. We provide strategic advisory

    and solutions for mobile operators, their investors and telecoms regulators.

    Apart from global tier-1 telco groups and many local independent operators our clientele includes the world's most

    progressive mobile data challengers, one step ahead in the mobile data transformation.

    Our key competence areas and main engagement points are business planning, pricing and commercial strategy,

    network and financial data impact analysis, technology strategy, spectrum strategy and valuation as well as strategic

    network procurement advisory. Rewheel is network vendor independent.

    Rewheel is headquartered in Helsinki, Finland and our main operating footprint is Europe.