rewheel - making money with mobile data as a digital utility provider
TRANSCRIPT
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Rewheelo n e s t e p a h e a d
www.rewheel.fi 2012 Rewheel
Making money with mobile dataas a digital utility provider
by Rewheel
The smartphone boom resets the mobile industry. We are witnessing datacentric phone manufacturers and OS makers dethroning the kings of the voicecentric era. Likewise, challenger network gear makers that took the firstmoves to launching all-IP, high capacity platforms and gigabyte friendlypricing deals, have multiplied their market share. The mass consumer demand
for smartphones has opened a similar window of opportunity for challengermobile operators to move their market share by leaping ahead in the datatransformation. The industry winners of tomorrow will be smart operators thatseize the opportunity and transform themselves into very efficient dataproduction factories with a sole purpose to serve their customers needs rather
than restricting them by volume caps and blocking mainstream internet
applications.
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Rewheelo n e s t e p a h e a d
Slide | 2www.rewheel.fi 2012 Rewheel
Strategic mobile data advisory
Specialising into mobile data transformation
Market modelling & commercial strategy
Technology strategy
Spectrum valuation & strategy
Strategic infrastructure procurement advisory
High calibre, multidisciplinary team
Commercial
Technology
Financial
Procurement
CEO, CTO, CMO, CFO, CSO, shareholder
sponsored engagements
Established in 2009
Team HQ in Helsinki
Tier 1 and most progressive
data challenger clients
worldwide
Rewheel who we are
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Rewheelo n e s t e p a h e a d
Slide | 3www.rewheel.fi 2012 Rewheel
Digital utility provider - 4 key success factors
Core consumer value
proposition: unconstrained
fast mobile internet
affordable for all, on all
connected devices
1 2
3 4
Sustainable capacity
advantage
Lowest cost base, no
frills utility business
model
Partnerships with
competitors big enemies
Monetize on speed and
add-on devices
Europe: slow moving incumbents, falling behind in mobile data adoption
Fundamental industry transformation: mature 3G technology and ecosystem,
internet going mobile, infinite demand for capacity, mobile operators shifting to
utility role, eroding network effect
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Rewheelo n e s t e p a h e a d
Slide | 4www.rewheel.fi 2012 Rewheel
Fundamental industry transformation:mature 3G technology and ecosystem
internet going mobileinfinite demand for capacity
mobile operators shifting to utility role
eroding Network Effect
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Rewheelo n e s t e p a h e a d
Slide | 5www.rewheel.fi 2012 Rewheel
Fundamental industry transformation
mature 3G technology and ecosystem
Yesterday
(2006)
Today Tomorrow
Entry level Android smartphone
120 (unsubsidised retail price)
Entry level Android smartphone
150?Entry level 3G phone
400
Expensive
Big, heavy, clumsy
Poor battery life
Poor call quality
Primary use: calls
Very affordable
Light, very easy to use
Long battery lifeGood call quality
Primary use: internet
Very affordable
Light, easy to use
Ok battery lifeGood call quality
Primary use: internet
Immature 3G technology and non-user friendly phones were a serious drag on 3G standard
based new mobile entrants in 2003-2010. By today 3G handsets and devices became cheap,
very easy to use, reliable and mainstream.
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Rewheelo n e s t e p a h e a d
Slide | 6www.rewheel.fi 2012 Rewheel
Fundamental industry transformationOld smartphones = niche
new superphones =
Productivity Tool
Nerdy: Niche market
Complementary to fixed/PC
Primarily voice centric usage
Fashion, social
Cool: Mass marketSigns of substituting some PC
apps (e.g. Facebook)
Primarily data centric usage!
mass market
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Rewheelo n e s t e p a h e a d
Slide | 7www.rewheel.fi 2012 Rewheel
Fundamental industry transformation
internet going mobile (1/2)
Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf
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Rewheelo n e s t e p a h e a d
Slide | 8www.rewheel.fi 2012 Rewheel
Fundamental industry transformation
internet going mobile (2/2)
Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf
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Rewheelo n e s t e p a h e a d
Slide | 9www.rewheel.fi 2012 Rewheel
Fundamental industry transformation
infinite demand for capacity
Source: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf
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Rewheelo n e s t e p a h e a d
Slide | 10www.rewheel.fi 2012 Rewheel
Fundamental industry transformationmobile operators shift to plain access/connectivity utility role (1/2)
Telco mammuts losing out to IT titans in the service innovation battle
Yesterday Today
Mobile operator developed
proprietary value added
services: Vodafone live, Vodamail,
Mobile TV, Ringtone, Permium
voicemail, weather, stock news,
daily news, traffic info, navigation,
mobile parking, music download,
game download
Voice & SMS services
(MNO core business)
Mobile internet access (marginal)
Mobile internet access
(main growth driver)
Voice & SMS services
(MNO core business)
Mobile internet access(bit pipe)
(MNO future core
business)
Vertical service centric Layering (Denial) Utility (Acceptance)
Tomorrow
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Rewheelo n e s t e p a h e a d
Slide | 11www.rewheel.fi 2012 Rewheel
Fundamental industry transformationmobile operators shift to plain access/connectivity utility role (2/2)
Source: Tele2 Capital Markets Day September 2011
Source: Telenor Group Q1 2011
Source: Vodafone Group CEO
public presentation September
2011
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Rewheelo n e s t e p a h e a d
Slide | 12www.rewheel.fi 2012 Rewheel
Fundamental industry transformationeroding Network Effect easing land grab for new entrants
Network Effect (Metcalefs law): customers prefer to follow the crawd
and chose the largest operator because that way they can call and
SMS more people on cheaper on-net rates
Network effect has been the primary force that prevented late mobileoperator entrants from breaking out of the 10-20% market share
range
Anectodtical evidence says that Westel in the early 90s secured their
market dominance by seeding 40-50 thousand VIPs and key
corporate clients with free mobile subscriptions
However, as Mobile Termination Rates (MTR) are falling to zero and so drop the price of
mobile phone calls and SMSs, the network effect loses its power, alleviating the market
share grip of incumbents.
By bundling in free or cheap calls and SMSs to any networks, the new entrant can (and
should) actively accelerate the erosion of the network effect.
For mobile internet centric smartphone customers operators customer base size will not any
more be an important selection factor.
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Rewheelo n e s t e p a h e a d
Slide | 13www.rewheel.fi 2012 Rewheel
Source: TDC Group
Source: TeliaSonera Q1 2011
Source: DT Europe
Source: Leap Wireless USA Source: Verizon USA
Source: Elisa Finland
Source: Vodafone, May 2011
Fundamental industry transformation evidenceSkandinavian operators handset sales are almost
entirely smartphones
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Rewheelo n e s t e p a h e a d
Slide | 14www.rewheel.fi 2012 Rewheel a wake up call for for voice era telco incumbents too
Android iOS RIM Symbian Windows Mobile Other
Smartphone OS market shares (Gartner)
Wow!
Fundamental industry transformation evidenceHandset space: data challengers dethroned voice-era
incumbents overnight
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Rewheelo n e s t e p a h e a d
Slide | 15www.rewheel.fi 2012 Rewheel
Source: Elisa Finland
Source: T-mobile USA Q1 2011
Source: Telenor Group, Q1 2011
Source: Danish Regulator H1 2010
connectivity
Fundamental industry transformation evidenceWhat consumers want from telcos
Time to face it: pure, cost efficient, high capacity, ubiquitous
d l d f d
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Rewheelo n e s t e p a h e a d
Slide | 16www.rewheel.fi 2012 Rewheel
Source: Telenor Group, Q1 2011
TelenorNorway,incumbent,fixed+mobile,3M mobilesubs~ 20 Gbps in2015
Finland H2 2010:~ 20 Gbps(3 networks, 5million pop)
Source: FICORA
Source: Danish Regulator H1 2010
Denmark H1 2010(5.5. million pop)~ 6 Gbps
Source: ANACOM
Portugal Q42010:~ 15 Gbps(3 networks, 11
million pop)
Source: PTS
Sweden H12010~ 20 Gbps (9.3million pop)
Fundamental industry transformation evidenceMobile data traffic snapshots from some progressive markets
d l i d f i id
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Rewheelo n e s t e p a h e a d
Slide | 17www.rewheel.fi 2012 Rewheel
Source: KPN Netherlands, May 2011
Over The Top Voice and SMSsubstitutes, integrated into the phonebooks, started to get viral
Q1 2011: First tangible signs ofserious revenue cannibalisation threat
Ouch!
Fundamental industry transformation evidenceYes, incumbents have a lot to lose from accelerating data
transformation OTT cannibalization started to bite
F d l i d f i id
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Rewheelo n e s t e p a h e a d
Slide | 18www.rewheel.fi 2012 Rewheel
Source: KPN Netherlands May 2011
the other notable discussion on the Vodafone conference call was the disclosure
that Vodafone Netherlands as Internet Telephony (VoIP) enabled on only tariffs
more than EUR 40, at a monthly fee of EUR 5, which led to questions about net
neutrality, and how regulators view this situation.
Source: Mediamania.com May 2011
Unfortunately for KPN, this plan might actually backfire. The majority of the Dutch
parliament has spoken out against the plans and have urged the Minister to protect
net neutrality. Currently the Dutch Telecommunications Law does not provide a
good safe harbor for net neutrality, but it soon might... because of this. One
parliament member who is part of a ruling coalition party even suggested that if
telcos are going to charge more for usage, perhaps the tariffs for normal phone
calls should be lowered.
Source: Techdirt.com May 2011
Criticism is mounting of telecoms company KPN for using software known as DeepPacket Inspection to monitor what extra services mobile internet users are
accessing. KPN said on Thursday it used DPI to monitor use of the WhatsApp
application for smart phones but denied it analyses actual messaging and content.
Vodafone has also admitted using DPI to monitor mobile internet use. T-Mobile has
not admitted using DPI but does say it keeps an eye on what bandwidth mobile
internet users are taking up, to make sure there is enough capacity.
Source: www.dutchnews.nl May 2011Source: Vodafone Netherlands May 2011
Fundamental industry transformation evidenceSome dominant players taking desperate restrictive
countermeasureswith unintended consequences
F d l i d f i id
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Rewheelo n e s t e p a h e a d
Slide | 19www.rewheel.fi 2012 Rewheel
And it did backfire...
Fundamental industry transformation evidenceand it did backfire
f d l l
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Rewheelo n e s t e p a h e a d
Slide | 20www.rewheel.fi 2012 Rewheel
Flat or declinigCapex
guideance
despite 20x
traffic surge
Source: Telenor Group Q1 2011
Declining
Network Capex
Source: Vodafone European operations
Yes, by modernising the machinery and squeezing the
supply chain (just like in any competitive industry)
Business case for digital utilitiescan the demand surge be accommodated without
hurting operator margins?
B i f di it l tiliti
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Rewheelo n e s t e p a h e a d
Slide | 21www.rewheel.fi 2012 Rewheel
0
0.10.2
0.3
0.4
0.5
0.60.7
0.8
Moible Data Consumption per Capita
GB/month/pop in H2 2010
Suggests large room
for accomodating
3G/HSPA traffic
Rewheels home country
3 3G/HSPA networks (LTE deployments just started)
Dongle penetration > 32% pop, overtook fixed BB in H2
2010
Unlimited MBB offers with speed tiers prevail
Source: Rewheel estimations based on various sources0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
De
c-08
Mar-09
Ju
n-09
Se
p-09
De
c-09
Mar-10
Ju
n-10
Se
p-10
De
c-10
Mar-11
Monthly Mobile Data Volume (GByte)
Unnamed European Country
Country total
Challenger (3rd)
player with
challenger,low cost
network vendor
Not all challengers are
strategically incentivised
in becoming data
challengers. Members of
large telco groups are
often draged back by
their parentsSource: local Regulator
Business case for digital utilitiesclearly, existing (dominant) players in different markets are
not equally eager to unleash their data pipes
B i f di it l tiliti
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Rewheelo n e s t e p a h e a d
Slide | 22www.rewheel.fi 2012 Rewheel
0
100
200
300
400
500
600
700
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Market service revenue forecast by device category
Machine-machine
connections
Mobile broadband &
tablet connections
Smartphones
Voice only phones
Multiple, inactive,
sporadic SIMs
Data centric customersMarket trigger: very cheap
(sub 150) touchscreen
smartphones
Primary use: Data
Key selling point: unrestricted
data use
Voice + SMS + Data Revenues
Higher ARPU, growth market
No price warRevenue CAGR ~30%
Concentrated in urban areas
2G network irrelevant
Traditional customersPrimary use: Voice & SMS
Key selling point: price
Collapsing market
Subject to price war
Fast eroding ARPU (accelerated
by MTR cuts, data centric push,
voip and SMS substitution)
Low ARPU users with cheapest
2G only phonesSource: Rewheel analysis and bottom-up market modelling
Old market:
voice centric /
services
New market:
Data centric /
Digital utility
Business case for digital utilitiesThe rise of affordable smartphones erodes
traditional voice centric subscriber base
B i f di it l tiliti
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Rewheelo n e s t e p a h e a d
Slide | 23www.rewheel.fi 2012 Rewheel
Business case for digital utilitiesImplemented from the No. 1 mobile operator Elisa in Finland
Mobile consumer subscriptions in Finland 1,979,500 2,308,800 2,591,000 2,765,000
Mobile corporate subscriptions in Finland 562,400 662,100 767,700 852,000
2008 2009 2010 Q3/11
Finland is a 5 million country
Elisas profit before tax for the three
quarters of 2011 increased from 16%
to 17% (driven by mobile)
Elisa added 100k subscriptions in the
3rd quarter of 2011
B siness case for digital tilities
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Rewheelo n e s t e p a h e a d
Slide | 24www.rewheel.fi 2012 Rewheel
Smartphone capacity friendly spectrum (Europe: 2.1 GHz, HSPA+)
LTE (1800 MHz, 2.6 GHz) will not be supported by affordable mainstream smartphones inthe next 2-3 years
Some Smartphone coverage friendly spectrum (Europe: 900 MHz, HSPA+)
Without sub-GHz frequencies the footprint will be limited to urban areas but achallenger does not necessarily need to shoot on the entire country to crack the market
800 MHz (LTE) will not be supported by affordable mainstream smartphones next 2-3 years
Slow moving voice centric telco competitors preferably owned by large incumbent
slow moving telco groups
Existing internet subscriber base, brand, distribution network and IP
backbone/backhaul infrastructure (fixed broadband operators)
Existing mobile operator business, all-IP infra, base, brand, etc
Needed:
Nice to have:
Useful synergies:
Business case for digital utilitiesThe smartphone transformation resets competitive
landscape and opens window of opportunity for mobile data challengers
what does it take to become one?
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Rewheelo n e s t e p a h e a dThank you
Visit insights.rewheel.fi for more
Or contact us at [email protected] / +358 44 203 2339
About Rewheel
Rewheel is an independent consultancy specialising in the mobile data transformation. We provide strategic advisory
and solutions for mobile operators, their investors and telecoms regulators.
Apart from global tier-1 telco groups and many local independent operators our clientele includes the world's most
progressive mobile data challengers, one step ahead in the mobile data transformation.
Our key competence areas and main engagement points are business planning, pricing and commercial strategy,
network and financial data impact analysis, technology strategy, spectrum strategy and valuation as well as strategic
network procurement advisory. Rewheel is network vendor independent.
Rewheel is headquartered in Helsinki, Finland and our main operating footprint is Europe.