1

Role of MTS in Administrative Offices

Role of MTS at Administrative offices

• Tell me what are all branches in CO/RO/DO/PTC

• Who are the Incharge of these branches / departments / sections

• Who receives the Dak & mark the daily dak?• What is your first duty on reaching office &

after signing the attendance register?

2.2.2

3

Various levels of officers in RO/CO The hierarchy of officers are • CPMG/PMG• PMG(BD)• DPS (HQ)/DPS• APMG• Assistant Directors• ASPs• Office Superintendent • IPs• Section Supervisors• Office Assistants• MTS

4

Your role in CO/RO

• In CO/RO, a group of branches are attached to you• Collect the file from OAs and hand over to Section

Supervisor• Hand over the files from Section Supervisor to ASP• And from ASP to the Assistant Director.• From Assistant Director to PA of DPS• From DPS to PA of PMG/CPMG• The same line of movement in reverse direction

5

Your role in CO/RO

• Any other miscellaneous work connected to those branches

• Any duty assigned by the section supervisor/officers, to the sections attached.

Role of MTS at Administrative offices

• Opening of ordinary Dak• Stamping of all Dak • Put up the all Dak to ASPO/SSPO• Transfer the Dak to inward clerk• Distribution of Dak to all office assistants• Transfer the files from concerned clerk to

ASPOS / SSPOs• Return the files to concerned clerk

2.2.6

Role of MTS attached to the in Divisional offices

• Help to dispatch clerks in dispatch section • Dusting of office and furniture• Operation of Xerox machine/Duplicating

machine• Attend the SSPOs/ASPOs as and when called• Sealing of mails

2.2.7

Divisional office functions

An overview

2.2.8

Introduction

• Divisional office is the administrative office of the Superintendent/Sr. Superintendent of Post Offices

• Controls the Postal operations of the Postal Division

• The head of the division is assisted by supervising officers and office assistants in administering the division

2.2.9

List of branches in D.O• Establishment – A branch• Staff branch – B1 and B2• Saving Bank Branch• Buildings – D• Accounts – E• Investigation – F• Complaints • Mails – G• Inspection• Stock – J• Miscellaneous – L• Despatch• PLI/RPLI• PMU

2.2.10

Supervising officers

• ASP(HQ) – – supervises all branches except G, L, IR, F – General office management

• ASP(R) or DO– Supervises Mails, Miscellaneous, IR and Investigation

branches– Passes bills to the extent delegated– Conducts inspections and visits as planned

• IPO(Complaints)– In charge of the complaints branch– First level supervision of investigation branch

2.2.11

Introduction to branches

2.2.12

Establishment• Maintenance of establishment register • Periodical review of establishment & temporary posts• MDW approval• Abolition and creation processing• Review of the allowances of GDS.

Staff branches• We have two branches– Staff 1 or B1 – Handles all staff matters up to the level of PA– Staff 2 or B2 – Handles all staff matters pertaining to -• Postmen , MTS & Grameen Dak Sevaks

2.2.13

Staff 1 or B1• Maintains the personal files • Leave Arrangements• Maintenance of rosters & Gradation list• Processes the recruitment & Transfers of PAs • Processes review of service of officials completing 50 years

of age & 30 years serviceStaff 2 or B2• Maintains gradation list of Postmen & MTS• Process the recruitment & Maintains seniority list of GDS• Maintains roster • Processes the retirement of GDS and payment of

severance benefits2.2.14

Buildings (D) branch • Take care of Departmental PO Bldg. & quarters• Maintenance of Departmental Bldg. & quarters• Maintaining register of rented and departmental bldg.• Renewal of lease of rented buildingsAccountant – E• Control over expenditure• Maintains budget statements• Processing of claims – TA, LTC, ROMC, OTA, honoraria

and incentives• Processes pension cases• Countersignature of NPC bills

2.2.15

Fraud (F) : • Maintenance of fraud and loss, Punishment register• Maintenance of suspension & periodical review• Monitoring of Investigation & past work verification in fraud cases• Processing Penalty proceeding & inquiries• Processing appeals and petitionsMails (G) : • Maintenance and updating of Register of Lines and stages• Issue of DMSL and NHB• Maintenance of updated village sorting list• Maintenance of MMS vehicles & Follow up of contractual MMS • Mail arrangements & Payment of mail subsidies• Monitoring mail lines and mail flow

2.2.16

IR Branch -• Approval of inspection programs & Maintain

inspection register • Review of IRs and follow up of compliance• Issue of MABs and CMAB• Follow up of ECB and SMRStock (J)• Maintenance of stock and stock register• Local purchase and supply of sundry items• Asset register updation• Inspection vehicle – maintenance, consumables• Disposal of old records and scraps

2.2.17

Miscellaneous(L) • Attending to issues relating to SB/SC transactions• RMFM & RNP licensing and renewal• Maintenance of register of claims and settlement• Monitoring CBS preparationBusiness development• Monitoring implementation of guidelines• Follow up of achievement of targets on BD

products• Submission of periodic statements

2.2.18

Technology branch -• Maintenance of technology infrastructure• Follow up of AMC• Supply of consumables• Follow up of technology implementation• Follow up of continuity of operationsComplaints branch –• Registering and settlement of complaints• Preparing Defence and follow up of cases before

consumer forum• Processing RTI cases• Submission of statements and reports• Processing Dak Adalat cases

2.2.19

PLI – • Processing applications for acceptance of proposals• Processing loans & Surrender Claim• Processing revival of lapsed policies• Issue of Duplicate PRB, Policy Bond• Processing Maturity Claim & Death ClaimRPLI – • Acceptance of proposals• Sanctioning of loans and revivals• Processing maturity cases• Processing Death claims

2.2.20

PMU branch

• Interface with PMU at the RO• Monitoring MIS of e-enabled services– R-Net, e-Payment, e-MO, Speednet, Accounts MIS,

UIDAI performance• Monitoring project arrow MIS and submission

of files• Monitoring CBS preparation• Monitoring speed post MIS and MNOP KPIs

2.2.21

Role of MTS attached to the at Divisional offices

• Helping the clerks in preparing & submission of periodical statements

• See the various periodical statements viz. routine statements such as absentee statement – in the reading material given

2.2.22

ANY QUESTIONS ?

THANK YOU!

2.2.23