Fitting in the big picture of IT and business

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SAP Consulting Competence Center

Iulian IugaCEO and SAP Consultant

www.accesa.eu

ACCESA’S SAP STORY

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Accesa’s SAP story

Iulian Iuga, Accesa CEO and SAP consultant by passion (SAP BW and SAP PI certified), decided to follow his dream of building an SAP Service Organization within Accesa. It was January 2014 when SAP Consulting Competence Center was founded within Accesa.

Today we can see how a passion-driven idea can evolve to have a major impact on the business. Our team grew from 2 to 29 consultants, serving mid-and-large companies EMEA-wide.

Now, our SAP Functional Consultants cover the challenge of bridging SAP software and clients’ business particularities and our Basis specialists cover the needs of a smooth functioning SAP system.

SAP Functional

12peo

ple4people speak German

SAP Development

4people

2people speak German

SAP Basis

13peop

le6people speak German

SAP team overview

www.accesa.eu

MANAGING CHANGE IN SAP ENVIRONMENT

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Managing change in SAP Environment

Organizational needs change continuously and companies meet new challenges.

As a certified SAP Partner, we orchestrate change and challenges by helping mid and large-size organizations transform their businesses by enriching the potential of their SAP systems.

Our technical and functional expertise accelerates developments and improvements of infrastructure and ensures the enhancement of particular functionalities of an SAP environment.

Our expertise:

SAP Functional Consulting

Operations & Support

SAP Development

SAP BASIS

Testing

www.accesa.eu

SAP CONSULTING & DEVELOPMENT SERVICES

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Our main Functional Services

Our Functional Consultants understand how to bridge SAP software and clients’ business particularities.

Bringing in-depth SAP knowledge and expertise, cross industry exposure, flexibility and leadership skills, our team balances the unique clients requirements with industry best practices and software capabilities to provide solutions that deliver value for clients.

SAP Sales & Distribution (SAP SD)

SAP Supply Chain Management Suite (SAP APO, SAP TM, SAP EWM, SAP EM)

SAP Production Planning (SAP PP)

SAP Sales & Operations Planning on HANA or IBP

SAP Logistics Execution (SAP LE)

Business Warehouse (BW)

www.accesa.eu

SAP Materials Management (SAP MM)

SAP Identity Management (SAP IAM)

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Development and Technology Services

Our development team can accommodate the most complex customer requirements.

Our specialists cover several technologies and competence areas, thus assuring that we are capable to deliver small, medium and large projects in-time, in-budget and with the right quality.

Through our internal QA and testing teams, we make sure that the end-product/deliverable is perfectly matched to our customers requirements.

RICEF Services (Reports, Interfaces, Conversions, Enhancements & Forms)

Customer specific developments in ABAP, JAVA, UI5, Fiori and HANA

QA: Test and Test Management by means of automated tools such as Solution Manager, JIRA, HPQC or other

Data Services: ETL, Data Migrations, Mappings, etc.

www.accesa.eu

SAP Service and Technologies we can deliver:

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Industry expertise

Accesa prides itself with the value it brings to its customers and the high – quality of its resources.

Most our consultants have a broad track-record in international assignments, and thorough industry experience with some of the worlds largest organizations.

The services we offer in a true consulting way go beyond technologies and systems. We make technology work for you, by providing you added-value from our internationally-gained industry expertise and consultative approach.

www.accesa.eu

Industry experience

• Automotive• Fast Moving Consumer Goods• Retail• Life Sciences• Banking• Chemicals• Logistics

SAP BASIS

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SAP Basis Service List

SAP Implementation

• Prepare operating system for installation

• SAP installation• Database installation• Post-installation

configuration• Network integration• Implementation/

Administration of SAP Solution Manager monitoring system

• System export/import• SAP

uninstall/decommissioning

SAP & Database upgrade

• Planning of release changes

• SAP release upgrade• SAP Enhancement Package

upgrade• SAP Add-on

implementation• SAP Support Package /

Support Package Stack upgrade

• Database release upgrade• Database patching

System copies/Migrations

• Homogeneous system copy

• Heterogeneous system copy

• Database migration

Database administration

• Maintenance of database parameters

• Database performance tuning

• Database monitoring and troubleshooting

• Storage management• Create, delete, rebuild of

indexes• Reorganization of tables,

indexes, table spaces• Troubleshooting• Execute database restore /

recovery procedure on-demand or after a system failurewww.accesa.eu

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SAP Basis Service List

SAP Basis operational maintenance

• Maintenance of SAP system parameters

• Performance tuning of SAP system

• Performing start/restart of specific components

• Kernel upgrade• License management• Short dump analysis• Early Watch Report

analysis• Workload analysis• SLD configuration• Language import• SSO configuration

• RFC / JCO maintenance• User management• Roles / profiles

management• SAP security

administration• Archiving of SAP data• SAP notes implementation• Administration and

maintenance of data in SAP OSS

• Enable SAP remote service connection

• Operate and maintain SAP router / service connection

• Developer and object registration (SAP OSS)

Client management

• Performance monitoring and analysis of bottlenecks

• Revise capacity planning model based on actual performance

Performance management

• Printer administration and error handling in SAP

• Monitoring of spool system and OS printer queues

• Printer administration and error handling at operating system level

www.accesa.eu

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SAP Basis Service List

Printer & Spool Administration

• Printer administration and error handling in SAP

• Monitoring of spool system and OS printer queues

• Printer administration and error handling at operating system level

Transport Management System Administration

• Configuration of Transport Management System

• CTS + configuration• Setting up transport rules

according to the customer specifications

• Controlling of transport processes

• Error analysis / handling of transport system

Set-up of Integrated xxx Email System

• Connection setup of SAP e-mail system

Technical job xxxx scheduling

• Planning, scheduling and execution of system jobs

• Monitoring and problem management for technical jobs

• Distribution of information regarding jobs (status, logs, etc.)

• Job troubleshooting

www.accesa.eu

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Our Expertise

Oracle

HANA (On-Demand and On-Premise)

  DB2

MaxDB

Microsoft SQL

Sybase

  AIX

Windows

  HP-UX

Linux

OS/400

Solaris

z/OS

Databases Operating Systems

www.accesa.eu

WORKING WITH ACCESA

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Working with us

www.accesa.eu

Accesa’s commitment is to establish a long-term relationship with our customers by exceeding their expectations on an on-going basis. All our processes are designed to facilitate an honest, transparent and professional approach.

• Dedicated Single-Point-of-Contact: each customer has a functional or a technical architect in charge of the delivery team, who acts as a liaison between the Accesa team and the customer stakeholders.

• Dedicated Key-Account Manager: each customer has a dedicated resource appointed by our management which drives all aspects related to commercial topics, delivery performance, people & processes, collaboration topics and any other requests the customer might have.

• Communication is done 100% in customer’s language with all Accesa team-responsible.

• Regular alignment-meetings (typically weekly or bi-weekly) to ensure that deliverables are correctly aligned and performance is assessed.

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Our ApproachPhase 1: Partnership Initiations Phase 2: Pilot Project Phase 3: On-going collaboration

• Establish collaboration framework• Appoint Customer PM and Accesa

Technical SPOC & Key-Account Manager

• On-boarding of Accesa core-team at customer premises, focusing on:

Development Guidelines/templates/conventions

Change Management Procedures

Main customer representatives

Transport Management in SAP

QA TopicsTesting ProceduresOther topics

• Establish meeting cycles, and co-working methodology:

• Initial project to test and improve collaboration framework, deliverables and methodologies

• Establish a good connection between Accesa team and partner team by co-working on first topics

• Better optimize project-management efforts

• Establish on-boarding documents at Accesa for further expansion of the team

• Establish QA process for continuous monitoring of deliverables quality

• Extend team from core to full-dimension

• On-going delivery based on customer requirements

• On-going Quality Assurance by specialized resources, in order to achieve the highest-possible standard for documentation, deliverables, code, etc.

• Use customer-systems proficiently

• Assure the highest-possible attrition rate in order to reduce performance fluctuations and customer incidents.

www.accesa.eu

On-goingDepending on project weight: typically 1 – 2 MonthsTypically 4 - 6 weeks

Output• Signed partnership agreements• Clarified responsibilities• Core-team familiar with customer

processes, stakeholder and way of working.

Output• Refined collaboration procedures• First project delivered successfully• Start long-term collaboration• Accesa customer-specific on-boarding

process established.

Output• On-going relationship within agreed framework• On-going performance and compliance

monitoring and optimizations• Act as one-team with customer.

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Our differentiators

www.accesa.eu

• Our Architects are some of the brightest minds on the market, having worked for the largest organizations (SAP SE for example) and thus they will support throughout the entire process, making sure that quality deliverables are delivered every-time.

• Accesa Consultants speak your language and are in geographical proximity, thus they can also travel on-site to ensure a correct way of working and understanding of project needs.

• We have standardized internal processes according to ISO 9001 and ISO 27001 (certified), ITIL and CMMI (certification in progress).

• The people we commit through our partnerships remain the same throughout the project, therefore ensuring continuity regardless of the size of the projects.

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Paul HrimiucBusiness

Development Manager

Iulian IugaCEO

ZURICH | MUNICH | CLUJ-NAPOCA | ORADEA

info@accesa.eu+40 364 115 115

KEY PEOPLE OFFICES

Iosif SassSAP Managing

Consultant

Dacian DomocosSAP Basis Consultant

www.accesa.eu

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