scabru17 jaap peters
TRANSCRIPT
Don’tbelieveeverythingyouthink
FromAgileITtoEnterpriseAgility
Brussels,[email protected]
DeLimesDeLimes
@JaapPeters #scabru17
AGILEASAMEANSTOREALIZETHEFUTUREMyhypothesis:
DeLimesDeLimes
HowIspendmyHme(nexttomywifeandthreechildren)
&havewriPen10ManagementBooks
Cube Farming 25.000 copies sold
AntsareAgile(C.A.S.)
HumansareAgile
FOURNOTIONSTOREMEMBER
NoAon1:OrganizaAonsdon’texist!• OrganizaAonscan’tbegrasped,touched,tastedorsmelled;
• TheyarepartoftheillusionproducAon/processinsideyourhead
• WhatistheillusionproductoftheOrganizaAoninsideyourownhead?
‘Yourmindmakesitreal’(TheMatrix)
TheMatrix(He’sbeginningtobelieve)
More than 100 years Organization history (1911-2017)
BeforethereorganizaAon
Decisionmaking
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Thinkingforothers
AUerthereorganizaAon
Desicionmaking
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Thinkingforothers
NoHon2:OrganisaHonsareinsidepeople/peoplearen’tinorganisaHons!
NoHon3:OrganisaHonscannotbeAgile;Humanscan!
Double Sigmoid Curve
NoHon4:Thepastandfutureareconcurrent.
NU
Time
The Ad Interim (changes between tradition and future)
So?TheFuturemusthavestartedatsomepointinHme?
• IfanorganisaHonisjustanillusioninyourmind;
• Whatdoesthismeanforthefollowingconcepts:– AtealorganizaHon?– AreorganizaHon?– OrganizaHonalChangeManagement?
OnwardstoorganisingwithoutorganisaHons.(OrganisaHonsyoumighthaveinmindthroughoutcourseofHme)
Change
ChangingtheorganizaHonischangingthe
conversaHonabouttheorganizaHon(howwe
producetheorganizaHoninourhead?).
AGILEFORPROJECTS!AGILEASORGANISATIONAL-MODEL?
Fromsystem-tosocialenvironmentfromOrganisa,ontoCoopera,ve
Themaximum,tradiHonalorganisaHonsoffer
What‘aclient’needs
Social
enviroment(CooperaHve–
Terrace)
Client
Front Line (waitress)
On Guided-Leadership
OtherPeople
OnthewebsiteofAgileConsorHum
Readfor‘Organisms’isthesameasComplexAdap9vePeople
AgileEnterprse=offlineWhatsAppSince1848/1911:sideview=top-down&bo`om-up
Teams2017:topview=frontline&rearline
Desicionmaking
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Tellingthem
Dowhatyou’retold
Thinkingforothers
AgileinwhichsituaHon?
TwotypesoforganisaHons:(1)Americanwayand(2)Europeanway=TheRhinelandwayoforganizing.• OrganisaHonswhereskilledprofessionalsare
accountabletomanagers(1.0en2.0):Agileimplemented,howeversHlladelicateexerciseunlessintroducedasapilotproject.
• SkilledprofessionalswhocontrolandruntheorganisaHonbythemselves.(3.0en4.0):Agileisanaturalandeffortlessorganicprocess(ComplexAdapHvePeople).
TOLEADORBEINGLED,THATISTHEQUESTION!
• BackOfficedrivestheFront-Office(Americanway)• FrontOfficedrivestheBack-Office(TheRhinelandway)
EnterpriseAgility(LooksliketheRhinelandWay)
frontofficesteersthebackoffice
April25‘16startedwith2.300individualsas‘HousekeepingAids’
(aierTSN-thuiszorgwentbankrupt)
NineMonthslater
• Nearly200teams• BreakEven• Sickleavereducedfrom12%to4,5%• FullOccupancyrate85%• NoissuesworthmenHoning• (withtheexcepHonofCityGovernment)• Itworks!Agilebynature(organic)• Agile=Autonomy=Bliss!
ComplexAdapAvePeopleSee:lectureArdLeferinkhowitisorganizedinthebackoffice(‘teal’Buurtzorginside)
Whatpeoplearesaying?
• “Ienjoygoingtowork10HmesmorethanIdidbefore“
• “IreallyappreciategeongmoreinformaHon,itmakesmeunderstandmyworkalotbePer”;
• “Itisgreattofinallyhavecolleaguestotalktoanddiscussworkwith”.
AgileisonlyarumorunHlitlivesinthemuscle
Don’tWorry,BeAgile
www.managementboek.nl
Ebook
8,99 euro
Links2YouTube
• Movie1:Antscreatealifeboat=hPps://www.youtube.com/watch?v=A042J0IDQK4
• Movie2:Crossingstreet(Hanoi)=hPps://www.youtube.com/watch?v=cx0n-SqK3is
• Movie3:Terrace(welcometoparadise)byLebbis=hPps://www.youtube.com/watch?v=SSgyDvnm4wQ
• Movie4:Thestrangebike=hPps://www.youtube.com/watch?v=720fIScTZtI