second module
TRANSCRIPT
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Advertising Research
& Evaluation
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Marketing Research is the
systematic design, collection analysis
and reporting of data and findings
relevant to a specific marketing
solution facing the company.Whereas Market research isresearch into a particular market is
just one component of marketingresearch.
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The Basic Concept of Marketing
Research According to American Marketing Association marketing
research is the systematic gathering, recording and analyzing ofdata about problems relating to the marketing of goods andservices.
According to Green and Tull, marketing research is thesystematic and objective search for and analysis of informationrelevant to the identification and solution of any problem inthe field of marketing.
Professor Philip Kotler defines marketing research asSystematic problem analysis, model-building and fact-findingfor the purpose of improved decision making and control in themarketing of goods and services.
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Objectives of Marketing Research
To estimate the potential market for a newproduct to be introduced in the market
To know the reactions of the consumers to a
product already existing in the market To find out the general market conditions and
tendencies
To know the reasons for failure of a product
already in the market To find out the better methods of distributing the
products to consumers
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Limitations of Marketing Research
It is not a Panacea(magical solution)
Not an exact science
Limitation of time
Erroneous findings
Not an exact tool of forecasting
In experienced research staff
Narrow Conception Involves high cost
Limitations of tools and techniques
It is passive
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ADVERTISING RESEARCH
Advertising effectiveness
Media research
Readership surveyMotivation survey
Appraisal of ad campaign
Assessing efficacy of sales
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PRODUCT RESEARCHCompetitive product studiesProduct testingConcept testingPositioning studiesPackaging researchBrand profile
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CONSUMER RESEARCHConsumer profile
Consumer behaviorMotivationPerception
SALES RESEARCHSales analysisTest marketing
Distribution / channel studies
Market analysisMarket potential
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CORPORATE RESEARCH
Trend analysis
Forecasting
Pricing studiesProduct mix studies
Environment analysis
Consumer studies
Corporate image
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ADVERTISING CAMPAIGN-
Advertising research is a specialized form ofmarketing research conducted to assess andimprove the efficiency and effectiveness ofadvertising.
According to MarketConscious.com, It may focuson a specific ad or campaign, or may be directedat a more general understanding of how
advertising works or how consumers use theinformation in advertising. It can entail a varietyof research approaches, including psychological,sociological, economic, and other perspectives.
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The effectiveness of the advertisement can
be measured from physiological (increased
heart beat or perspiration on being exposed
to the advertisement), behavioural (after
seeing the advertisement the customers goesto the shop and purchases the advertised
brand) and verbal (a satisfied customer tells
others about the brand) responses ofcustomers.
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Categories of advertising research Planning research, to help define the objectives
of the advertising against an overall marketing
strategy Creative development, to provide guidance ondeveloping adverts
Evaluative or pre-testing research, to test a
finished or near finished adverts Campaign evaluation, to test the effectiveness of
the advertising campaign
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CREATIVE DEVELOPMENT
MEASURING ADVERTISING EFFECTIVENESS
Awareness
Memorability
Persuasion
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Some of the issues involved in
choosing a pretesting service
Geographic location Test location
Exposure method
Timing of the interview
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Types of Advertising
Research
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Pre-testingPre-testing, also known as copy testing, is a
form of customized research that predicts in-
market performance of an ad, before it airs, byanalyzing audience levels of attention, brand
linkage, motivation, entertainment, and
communication, as well as breaking down the
ads Flow of Attention and Flow of Emotion.
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Pre-tests for Print Media
Advertisements
Consumer Jury Test
Portfolio Test
Mock Magazine Test
Direct Questioning Perceptual Meaning Studies (PMS)
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Pre-tests for Broadcast MediaAdvertisements
In Home Projection Tests
Trailer Tests
Theatre Test
Live Telecast Test
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Other Pre-Testing Techniques
Sales Experiment
Direct Mail Tests
Physiological Testing
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Paired Comparison Test: concept is determined using a series of pairs ofstatements. Total number of comparisons can be n(n-1)/2.
Order of Merit: respondents rank several ads in order of preference, usually
6 ads. Freeassociation Test: the first thing the consumer thinks when a name is
mentioned.
Rank Order: respondents rank concept or theme according to theirpreference in relation to product.
Direct Mail: different copy are printed and send. Those customers show
interest in some copy by sending back for availing offer, is consideredeffective copy.
Portfolio Test: a portfolio of different ads are prepared and given to selectedgroup of individuals . portfolio is taken back and respondents are asked torecall.
Psychological scoring: respondents are asked to rate on a special 7 point
bipolar scale. Mechanical or lab test: done in laboratory. Checks attention getting power
of the advertisement , do not check other attributes.
Inquiry test: measures effectiveness on the basis of inquiry generated fromB2B or C2B through phone calls, coupons returned etc.
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Post-Testing
Post-testing or Ad tracking, as
otherwise known, can be customized
or syndicated.
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Purpose of Post Testing
The purpose of ad tracking is generally to
provide a measure of the combined effectof the media weight or spending level, the
effectiveness of the media buy or
targeting, and the quality of the
advertising executions or creative.
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The data that a post-test might provide
are
Decision Analyst
Top of mind brand
awareness
Unaided brandawareness
Aided brand awareness
Brand fit Brand image ratings
Brand trial
Repeat purchase
Frequency of use
Purchase intent
Price perceptions
Unaided advertising
awareness
Aided advertisingawareness
Contd.
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Unaided advertising
message recall
Aided advertising
message recall Aided commercial recall
Ad wear out
Demographics
Promotion awareness
and usage
Market segment
characteristics Media habits
Lifestyle/Psychographics
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Different techniques of
Post-Testing
Penetration Tests
Gallup-Robinson Impact
Test
Recognition Vs Aided
Recall
Unaided Recall Tests
Day-After- Recall (DAR)
Total Prime Time (TPT)
Triple-Association Test
(TAT)
Progress Tests
The Netapps Method
Intend-to-buy Test
Sales Result Tests
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Triple association test: useful when researchers tries to find
out whether campaign is successful, consumers are able to
associate product with brand or copy theme.
Recognition test: respondents are shown issues ofmagazines that they claim, to have read. And he is asked to go
through it again and tell how much the advertisement were
read.Noted (N) signifies % of the readers having seen theadvertisement.Seen Associated (A) % of readers associating the
advertisement with the product or the advertisement.Read Most (RM) % of reader having read over half of the
advertisement
Inquiry Test No of inquiry generated through the
advertisement in print media(used both for consumer &
business)