servicenow hr portal cloud migration l v-soft consulting

ServiceNow HR Portal Cloud Migration CASE STUDY Company A $100 million midwestern technology company with multiple locations nationwide that operates across 42 states. Challenge The company needed to evolve with the growth of its workforce. They struggled to keep up as they were utilizing too many systems and manual, outdated processes, which didn’t leave enough time or money for more important needs of the business. Having multiple locations for each of their systems was overall inefficient. Solution V-Soft Digital integrated all the company’s systems into a single, cloud-based ServiceNow portal that helps manage their distributed workforce and provides easy access to all their platforms: payroll, benefits, paid time off, onboarding and offboarding, expense management and more. Result The cloud-based ServiceNow portal led to an immediate time savings for the business. Employees reported a 30% reduction in time spent on requests, and onboarding times were cut in half, from 10 business days to 5. Employees are now able to service 60% more requests in a single work week. Reduction in time spent on requests V-Soft Digital ServiceNow Practice Reduction in onboarding time 50% 30% Premier Partner Advanced Consulting Partner Increase in serviced requests 60%

Upload: others

Post on 27-Dec-2021

3 views

Category:

Documents

0 download

Report

Download

Embed Size (px):

TRANSCRIPT

ServiceNow HR PortalCloud Migration

CASE STUDY

CompanyA $100 million midwestern technology company with multiple locations nationwide that operates across 42 states.

ChallengeThe company needed to evolve with the growth of its workforce. They struggled to keep up as they were utilizing too many systems and manual, outdated processes, which didn’t leave enough time or money for more important needs of the business. Having multiple locations for each of their systems was overall inefficient.

SolutionV-Soft Digital integrated all the company’s systems into a single, cloud-based ServiceNow portal that helps manage their distributed workforce and provides easy access to all their platforms: payroll, benefits, paid time off, onboarding and offboarding, expense management and more.

ResultThe cloud-based ServiceNow portal led to an immediate time savings for the business. Employees reported a 30% reduction in time spent on requests, and onboarding times were cut in half, from 10 business days to 5. Employees are now able to service 60% more requests in a single work week.

Reduction in timespent on requests

V-Soft Digital ServiceNow Practice

Reduction inonboarding time

50%

30%

Premier Partner

Advanced ConsultingPartnerIncrease in serviced

requests

60%

ServiceNow ITSM overview...ServiceNow® IT Service Management (ITSM) is a modern, cloud-based, silo-busting service management solution. With ServiceNow With ServiceNow ITSM, you can

ServiceNow*Express’ Essentials · ServiceNow!and!the!ServiceNow!logo!are!trademarks!of!ServiceNow,!Inc.!! ... wish%to%use$the$platform$for$the$Incident(Management(and(Self(Service.!

Managing Projects with ServiceNow at the …juomini.com/servicenow/presentations/USF_Project_Management.pdfManaging Projects with ServiceNow at the University of San Francisco.