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SHARED DECISION MAKING THE PINNACLE OF PATIENT-CENTERED CARE Bree Collaborative Meeting Benjamin Moulton JD, MPH Senior Legal Advisor Lecturer in Health Law HSPH Boston University Law School November 30, 2012

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Page 1: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

SHARED DECISION MAKING

T H E P I N N A C L E O F PA T I E N T - C E N T E R E D C A R E

Bree Collaborative Meeting Benjamin Moulton JD, MPH

Senior Legal Advisor Lecturer in Health Law HSPH

Boston University Law School November 30, 2012

Page 2: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Foundation Mission

• The mission of the Foundation is to inform and amplify the patient’s voice in health care decisions

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Supported and encouraged to participate in their health care decisions

Fully informed with accurate, unbiased and understandable information

Respected by having their goals and concerns honored

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We believe patients should be:

Principles that guide our work

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The Foundation & Health Dialog

• The Foundation has a licensing agreement with Health Dialog. • Provides royalties and contract funding to

develop and maintain decision support materials.

• Strict conflict-of-interest policy. • Staff and Medical Editors are prohibited from

financial support from the drug and device industries.

© Informed Medical Decisions Foundation

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Shared decision making (SDM)

“the process of interacting with patients who wish to be involved in arriving at an informed, values-based choice among two or more medically reasonable alternatives”¹

Informed There is a choice The options The benefits and harms of the options

Values-Based What’s important to the patient

The Clinician Information

The Patient

¹A.M. O'Connor et al, “Modifying Unwarranted Variations In Health Care: Shared Decision Making Using Patient Decision Aids” Health Affairs, 7 October, 2004

© Informed Medical Decisions Foundation

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Health policy reasons for adoption of SDM on large scale

• Ethical imperative to do the right thing • Perfected Informed Consent-aligning

preferences, values and lifestyle with individual’s clinical decision

• Bridging health disparities • Conservative utilization of surgical

interventions

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“ D E C I S I O N A I D S 1 0 1 ”

High Quality Decision Support

Molly Beinfeld Director, Independent Production

November 2012

Page 8: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Decision Aids Inform Patients

Translate evidence into information that is:

• Accurate • Unbiased • Understandable • Actionable

© Informed Medical Decisions Foundation

Page 9: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Selecting Decision Aid Topics

• How much do preferences matter? Variation, overuse/underuse, etc.?

• What’s at stake? Tradeoffs, complications, quality of life?

• Evidence that decision aids for similar conditions improve knowledge and decision quality

• Identify & reach patients at the right time?

© Informed Medical Decisions Foundation

Page 10: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Literature Review

Review and summarize key clinical literature • High-quality systematic reviews—Cochrane,

EPCs • Evidence-based guidelines • Selected key RCTs

© Informed Medical Decisions Foundation

Page 11: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Gather Patient Perspective

• Review qualitative literature • Focus groups and one-on-one interviews • Surveys

© Informed Medical Decisions Foundation

Page 12: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Interview Patients & Providers

• Real patients—not actors—in their own words • Providers address key clinical points and

reinforce why shared decisions are important

© Informed Medical Decisions Foundation

Page 13: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Production

• Decision aid elements • Interview material • Graphics—anatomy and outcomes data • Web and printed text

• Multiple drafts and clinical reviews • Formal external evaluation by providers and patients and

health literacy experts • Clinical accuracy • Balance • Relevance • Knowledge

© Informed Medical Decisions Foundation

Page 14: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Review & Update

• Every 6 months • Clinical accuracy

• Every 2 years • Medical Editor, Clinical Advisors, Reviewers • Data from Demo sites • Patient focus groups • Clinical accuracy, balance, relevance, knowledge

Program content revised as needed. © Informed Medical Decisions Foundation

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Available Decision Aids

© Informed Medical Decisions Foundation

Cardiovascular Disease/Diabetes (7) • Coronary Artery Disease • Heart Disease Testing • Carotid Endarterectomy • Peripheral Artery Disease • Living with Heart Disease • Living with Heart Failure • Diabetes Re-admissions (4) • Advance Care Planning • Advance Directives • Living with Heart Failure • Geriatrics

Orthopedics (8) • Acute and Chronic Low Back Pain • Herniated Disc • Spinal Stenosis • Hip Osteoarthritis • Knee Osteoarthritis & Meniscus

Tears • Osteoporosis

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Maternity initiative

• Collaborative effort between IMDF and Childbirth Connection; web -based decision aids on multiple topics, including:

• Induction of labor or Cesarean for common indications • Elective Induction of labor • Repeat cesarean vs. planned vaginal birth • Choosing a caregiver and birth setting • Management and screening of gestational diabetes • Pain management and labor support • Breastfeeding

© Informed Medical Decisions Foundation

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Innovative Approach

• Fresh, user-centered web-based interface • Personalized around patient’s own goals and

concerns • Emphasis on sharing, engagement • Facilitates two-way communication

© Informed Medical Decisions Foundation

Big Baby Prototype

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D E M O N S T R A T I O N S I T E P R O G R A M

Learning How to Get Patient Decision Aids Into Practice

Richard Wexler Director Patient Support Strategies

November 2012

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Demonstration Sites

• A diverse group of provider organizations • Academic and community-based • Primary care and specialty care

• Developing proof of concept that the use of pDAs and process of shared decision-making can become part of day-to-day care

• Foundation provides technical assistance and facilitates a learning collaborative (3+years)

• Many sites use a common data set with data aggregated and analyzed by the Foundation

© Informed Medical Decisions Foundation

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Are Patients Informed and Involved? Demonstration Site Patient Surveys

Survey #1: Pre-/Post-Viewing Survey

Survey #2: Post-Visit survey

• Knowledge • Goals/Values • Preferred role in decision

making before & after • Treatment leanings before &

after

• Components of a SDM conversation

• Provider recommendations for treatment

• Patient plans for treatment

© Informed Medical Decisions Foundation

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Demonstration Site Implementation Tracking

• pDA distribution rates • pDA viewing rates • Survey response rates • Results from provider

and staff surveys and focus groups

© Informed Medical Decisions Foundation

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Opportunities to Create Incentives Which Promote SDM

• pDA viewing rates • Condition specific

knowledge scores • Patient perceptions of

provider visits where SDM may have occurred

© Informed Medical Decisions Foundation

Page 23: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Foundation Demonstration Sites

Demonstration Sites Primary Care Specialty Care

Massachusetts General Hospital X

University of North Carolina X

MaineHealth X

Mercy Clinics Inc. X

Stillwater Medical Group X

Oregon Rural Practice-based Research Network X

Palo Alto Medical Research Foundation X

Peace Health X

PA Federally Qualified Health Centers X

Dartmouth-Hitchcock Medical Center X X

Group Health Cooperative X X

University of Washington X X

Allegheny General Hospital – Breast Cancer X

University of California San Francisco – Breast Cancer X

Page 24: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Group Health Hip/Knee pDA Results

• Introduced pDAs for hip/knee arthroplasty candidates in 2009

• Reached 28% of eligible knee (N=3510)and 41% of hip patients (N=820)

• Over 6 months: • 38% fewer knee replacements • 26% fewer hip replacements • 12-21% lower costs

(Arterburn D, et al. Health Affairs 2012; 31(9)) © Informed Medical Decisions Foundation

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Primary Care Demo Site Results

• Over 10,000 pDAs distributed

• Over 3,500 patient surveys analyzed

© Informed Medical Decisions Foundation

Page 26: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Primary Care Demo Site Results, Cont’d

• Knowledge scores improved in patients of all ages and education levels

• “Dose-response”: greater knowledge gain with more pDA exposure

• All patients, regardless of age or education level want to play an active role in their care

• All patients, regardless of age or education level, think pDAs are important

© Informed Medical Decisions Foundation

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Julie Riley Adult Learning Specialist

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To “grow” providers who are skilled in SDM and who are motivated to become SDM champions.

© Informed Medical Decisions Foundation

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Our SDM implementation experience

Our SDM training experience

GroupHealth Large CMMI grant implementation

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Literature on SDM, provider education, and behavior change

Original research on SDM competencies

Page 31: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Designed with providers who practice SDM

Education & instructional design theory

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Online, self-paced

Modular design allows customization of length and content

Page 34: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

1. Invite patient to participate

2. Present options

3. Provide information on benefits & risks

4. Assist patient in evaluating options based on their goals and concerns

5. Facilitate deliberation and decision making

6. Assist with implementation

Six Steps of SDM

© Informed Medical Decisions Foundation

Page 35: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

The Case for SDM

SDM Skills for Providers

SDM Implementation

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Activities grounded in a real-world, problem-oriented context

Video cases with branching logic allow for virtual practice

Motivational learning built in

Page 37: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Designed with skill acquisition and behavior change as the primary goals

Follow-up reminders and mini-modules

© Informed Medical Decisions Foundation

Page 38: SHARED DECISION MAKING - The Bree Collaborative · 2014. 4. 30. · Shared decision making (SDM) “the process of interacting with patients who wish to be involved in arriving at

Thank you!

Questions?