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SocialTALK The social media management platform for the world’s largest companies Monday, July 19, 2010

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SocialTALK is a publishing platform that streamlines the social media publishing process allowing you to scale your efforts, control, schedule, and monitor workflow, and pull analytical data on posts to understand the engagement.

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Page 1: SocialTALK

SocialTALKThe social media management platform for the world’s largest companies

Monday, July 19, 2010

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SYNCAPSE EMPLOYS THE GLOBAL LEADERS IN SOCIAL TECHNOLOGYWe have 140 of the smartest people in social technology in offices across the US, Canada and Europe

Monday, July 19, 2010

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MANAGING OVER 50 MILLION CLIENT-TO-CUSTOMER DIRECT CONNECTIONSEnterprise-grade technology to build, manage, and measure the social media presence for the world’s largest brands

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Monday, July 19, 2010

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In 2007 Blackberry had 1 Facebook Page managed by 1 person.

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Monday, July 19, 2010

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Today BlackBerry has 33 pages managed by over 50 people connecting to 3 million customers across 28 countries, in 18 different languages.

That’s just one brand.

Monday, July 19, 2010

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Today BlackBerry has 33 pages managed by over 50 people connecting to 3 million customers across 28 countries, in 18 different languages.

That’s just one brand.

Monday, July 19, 2010

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Managing many global social media locations is time consuming and resource-intensive

Executives want better reports showing the results and impact of their social media efforts

Legal and PR teams are concerned about the risks involved in their social media participation

EFFICIENCY GOVERNANCE REPORTING

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Monday, July 19, 2010

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EFFICIENCY•Manage all of your pages and

blogs from one central tool

•Schedule your posts in advance across time zones

•Archive and retrieve all of your social media activities

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PUBLISHED

APPROVED

RELEASED

REJECTED

E

A

P

EDITOR

APPROVER

PUBLISHER

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social media coordinator, agencies, interns

*chief privacy officer, in-house counsel, managers

*

GOVERNANCE•Create custom workflows to

record management and legal approvals

•Reduce your risk by controlling who can approve and publish your content

•Keep a time-stamped digital thumbprint of every interaction

Monday, July 19, 2010

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REPORTING•Graph your publishing activities across all

social media platforms

•See how your engagements (likes, comments, shares) trend globally and locally over time

•Track the direct 1-on-1 connections you’ve established across your brands

Monday, July 19, 2010

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BENEFITS•Prove causality between your media

spend and an increase in direct connections

• Increase community engagement by optimizing post content and timing

•Earn higher budgets and executive support by showing campaign effectiveness

Monday, July 19, 2010

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Our client services team is here for you.

WEEK FOUR: ReportingWe’ll advise your key users on how to use the reporting suite for their own unique needs.

WEEK THREE: OptimizationWe’ll help you optimize your activities and workflows based on your first few weeks of usage

WEEK TWO: Customized TrainingYour staff and agencies will be fully trained on how to use SocialTALK

WEEK ONE: Administrative SetupWe’ll set you up with all the right users and permissions and your own customized workflow

Monday, July 19, 2010

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All levels of SocialTALK engagements come with the full suite of client services including administrative setup, customized training, optimization and reporting.

Level Monthly Fee (USD)

Level 3Up to 25 locations*Up to 50 users

$10,000

Level 4Up to 50 locationsUp to 100 users

$15,000

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Pricing

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*“Location” is defined as a Facebook Page, Twitter account, WordPress blog or Movable Type blog.

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Get started todayIt takes just a few minutes to get you on your way to centrally managing and measuring your social media activities

No software to install, no downloads All you need is a password and a web connection

Full training and customer supportIncluded with your monthly license!

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SYNCAPSE

THANK YOU

[email protected]

41 East 11th St11th FloorNew York, NY10003

www.syncapse.com

Andrew CherwenkaVP Sales (US)

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Let’s start the conversation.

[email protected]

41 East 11th St11th FloorNew York, NY10003

www.syncapse.com

Michael DembyRegional Manager - US Product Sales

Monday, July 19, 2010