strategies towards sustainability
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Strategies Towards Sustainability. The Case of Interface Inc. Planning in Complex Systems. System Level. Outcome Level. Strategic Level. Action Level. Toolbox Level. Interface Inc. World’s Largest Manufacturer of Flooring Tiles US$1.28 billion in sales 26 facilities worldwide - PowerPoint PPT PresentationTRANSCRIPT

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Strategies Towards Sustainability
The Case of Interface Inc.

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Planning in Complex Systems
Outcome Level
Strategic Level
System Level
Action Level
Toolbox Level

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Interface Inc.
• World’s Largest Manufacturer of Flooring Tiles
• US$1.28 billion in sales
• 26 facilities worldwide• 7 Faces of Mount
Sustainability

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“Spear in the Chest”

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7 Faces of Mount Sustainability
1. Eliminate Waste
2. Benign Emissions
3. Renewable Energy
4. Closing the Loop
5. Resource Efficient Transportation
6. Sensitivity Hookup
7. Redesign Commerce

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Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Em
ploy
ees
Wag
es $
Law
s
Tax
es $
Inve
stm
ents
$
Div
iden
ds $

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1) Eliminating the Concept of Waste
• “We define waste as any cost that does not produce value to our customers”– Not just materials and energy, but also
“processes”
• Reduce waste and then eliminate.– Redesign products to use less materials and to
reuse materials.

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Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
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1) Eliminating the Concept of Waste

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2) Benign Emissions
• Elimination of “stacks” and “discharge points”.– 83 of 272 air emissions stacks– 11 of 21 effluent discharge points
• “Prevent toxic substances from entering our factories in the first place”
• Eliminate dependence on materials from the earth’s crust

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Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
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2) Benign Emissions

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3) Renewable Energy
• Long-term dependence on solely solar energy, i.e. substitution of fossil fuels.– Gas turbines or fuel cells as flexible platforms
• First focus on energy efficiency, i.e. reducing consumption of electricity.

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Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
3) Renewable Energy
3 3
3
3

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4) Closing the Loop
• Close Loop Recycling - “Cradle to Cradle”
1. Natural, Organic Cycle - “natural raw materials and compostable products”
2. Technical Cycle - “Giving man-made materials and organic molecules life after life”

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Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
4) Closing the Loop
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4
4
SustainabilityLink
Technical Cycle
Natural CycleCompostable products

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5) Resource Efficient Transportation
• Avoid transportation, for example through video conferencing
• Reduce transportation, for example through manufacturing closer to markets and better logistics
• Switch to more efficient modes of transportation • Least within the control of the organization

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SustainabilityLink
Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
5) Resource Efficient TransportationNatural Cycle
Technical Cycle
Compostable products
5 5
5

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6) Sensitivity Hookup
• “Closer relations:– amongst ourselves to get all of us in alignment
– with suppliers and customers to get all of us in alignment”
• “Service to the community through involvement and investment”
• “Increases the awareness of thousands and thousands of little things each of us can do to inch towards sustainability.”

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SustainabilityLink
Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Law
s
Em
ploy
ees
Wag
es $
Tax
es $
Div
iden
ds $
6) Sensitivity HookupNatural Cycle
Technical Cycle
Compostable products
66 6
Sen
siti
vity
/In
volv
emen
t
Inve
stm
ent
66
66
6 6

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7) Redesign Commerce
• Shifting from selling products to Selling Services
• Prices reflect full costs
• Tax Shifting…from income and capital to pollution, waste, emissions, etc.

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SustainabilityLink
Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
Natural Materials Waste to Landfill or incinerator
Was
te
Em
issi
ons
$ $
Raw Materials
Products
Inor
gani
c
Org
anic
Inve
stm
ents
$
Em
ploy
ees
Wag
es $
Div
iden
ds $
7) Redesign of CommerceNatural Cycle
Technical Cycle
Compostable products
Sen
siti
vity
/Inv
olve
men
t
Inve
stm
ent
Service
7L
aws
Tax
es $
7
7
7
77
7

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SustainabilityLink
Systems Map
Processes
CapitalPeopleVALUESSuppliers Customers
Earth’s Biosphere
Earth’s Lithosphere
Community
$ $
Raw Materials
Products
Inve
stm
ents
$
Em
ploy
ees
Wag
es $
Div
iden
ds $
Sustainable EnterpriseNatural Cycle
Technical Cycle
Compostable products
Sen
siti
vity
/Inv
olve
men
t
Inve
stm
ent
Service
Law
s
Tax
es $

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