SYNAPSE I.S.

Ticket Sales & Management

SYNAPSE I.S.

What is Olympia ?

Olympia is NOT just another internet sales service.

Olympia is a tool for the ticketing business, that supports:

-Local & Internet Sale Points

-Logistics and Management

-Entrance Control

-Customization and Ticket Design

-Different handling of Sport,Theatre and Concert installations

What it’s not :

SYNAPSE I.S.

System OverviewAll the ways to sell a ticket

SYNAPSE I.S.

Module Overview

Management &Customization

Define Seats and Plan Views

Change Prices

View current sales

Check Cash Flow

Check and Credit Card status Reports

Detailed Customer and Fan Club Information

Olympia includes about 30 statistic reports, sales information, season tickets, a simple to use ticket designer with different ticket layouts for groups of events, tools for planning your sales strategy, prizes and free ticket handling, discount management and much more…

SYNAPSE I.S.

Module Overview

Ticket Printing

Unique Barcode on each ticket

Seat – Gate (optional)

Automatic exclude Season Tickets

Print limited number of tickets

Reduce ticket printing cost – print on simple or glossy paper

A great number of the tickets is sold in remote points, through fan clubs etc.

Olympia handles this group of sales by mass-printing predefined number of tickets. The ticket blocks are numbered, with barcode and Seat-Gate Option.They are charged to a sales point or a Fan Club, and cash control is managed through cross-reports extracted by the entrance control.

Traditional sales are still there, Olympia helps to make them faster and control sales.

SYNAPSE I.S.

Module Overview

Local Sale Points

Personal Season tickets

Print on Plastic Magnetic Cards

Handle Daily Cash Flow

Easy user interface

Help your season ticket sales : The customer selects his seat direct from the gate view, he can also see who sits near him, simple and fast.

The software is designed to speed up sales and to serve as many customers possible

SYNAPSE I.S.

Module Overview

Internet Sales

Online Orders

Credit Card transactions

Member Card transactions

Free seat selection

Print the tickets with unique barcode in the customers printer or receive the ticket by mail.

Discount capabilities for special client categories

Graphical display of the theatre or stadium

Maximum security using SSL technology

SYNAPSE I.S.

Module Overview

Entrance Control & Logging

Barcode readers & info display

Each ticket entry is logged

Online entrance reports

Double entry – fake ticket check

Entrance Check Points have two setup Options:

Manual check using a barcode reader connected with a Notebook hooked on the wall, or automatic, by connecting the hardware with tourniquets

SYNAPSE I.S.

Module Description Local Sales points – Seat Selection

Seat Selection: After click on the desired gate, the gate display shows the free and sold seats

Each Seat status is displayed with different color:Yellow : sold outGray : reservedWhite : freeIf the user clicks on a sold or reserved seat, the customer name and status is displayed.After seat selection, the customer goes to the cash desk

SYNAPSE I.S.

Module Description Local Sales points – Payment

Speed up Sales:

The cash desk terminal screen shows thecustomer name, gate-seat and the price of the tickets just sold.

Supported payment types : Cash, Check, Credit Cards, Member Cards

SYNAPSE I.S.

Module Description Local Sales points – Season Tickets

Sample Card Printout

After payment, the customer receives hispersonal card with

Customer Name Gate – Seat Barcode Season and Stadium information

Commercial messages and ads are printed on the member card

SYNAPSE I.S.

Module Description Simple Tickets

Simple tickets are printed in

Local sales points Internet Sales Module Mass printing – for remote off line sales points

The ticket designer produces different tickets for different groups of games or events. For example, there are different colors and ads in the local Championship and in the European Championship.

Sample ticket : Images and text are printed in predefined positions. Background is optional pre-printed.

SYNAPSE I.S.

Module Description Internet Sales

Internet sales uses a combination of graphics and lists. After selecting the seat, the page is redirected to Secure Transaction State.If the customer has no printer, he receives his ticket by mail or at the sales points.The tickets printed by the internet are optionally personal, if the user wishes so, there is no name printed on the ticket.

SYNAPSE I.S.

Module Description Management - Customer Data

Billing History

Billing history and current balance for each client.Easy user interface makes the ticketing management simple.

SYNAPSE I.S.

Module Description Management – Reports

Olympia includes over 30 management reports

Daily sales report (totals)

Detailed daily transaction Report

Sales reports for user defined period (from-to)

Credit Card & Check status Reports

Account Balance – Overdue Reports

Client Statistics

Mailing label printouts

Free seats Reports (Percent and totals by Gate)

Entrance Statistics (by gate – event – game)

Cross check – Entrance Control reports

SYNAPSE I.S.

Module Description Management – Customization

Customization and easy maintenance. Application setup includes:

Number of Gates – Seats (by row-number)

Gate Views

Terminals – Sales Points

Fan Clubs – Client Groups

Seasons – Games – Teams

Ticket Designer

Ticket Blocks - Prices

Mass printing setup

Ticket Types

Payment Methods

SYNAPSE I.S.

Technology Software Specifications

Reliability and low maintenance cost are ensured through :

Industry standard RDBMS (Borland Interbase or Oracle)

32-bit Windows application for the Local Network

Java based Internet Sales using SSL transactions

Auto backup – database maintenance

The software has small hardware requirements and does not need specialized administrators and operators.

SYNAPSE I.S.

Technology Hardware Requirements

Database Server :PIII – 800 Mhz , 256 MB RAM, 40 GB HD, Windows 2000 Server (or NT 4.0)

Local Sales Points :PII – 400 Mhz, 64 MB RAM,4 GB HD, all Windows VersionsPrinter for receiptsPlastic Card Printer

Entrance (Check points) :Notebook PII 400 Mhz , 32 MB RAM, 4 GB HD, all Windows VersionsStandard Barcode Reader

Ticket Mass-Printing StationPIII – 600 Mhz , 128 MB RAM, 10 GB HD, Windows 2000 W/S (or NT W/S)High Speed Printer with 4 A4 paper ports, 32 MB Memory

SYNAPSE I.S.

Support Installation & Operation

The software support includes :

Initial (startup) configuration

System Test

Printed and Online Documentation

Telephone Support

Dial-up Support with remote control software

Additional reports and changes are developed after customer’s request.

SYNAPSE I.S.

Summary System Benefits

Organize and speed up sales

Reduce ticket cost by printing the required number of tickets

Expand to Internet Sales

Fan Club – Membership and Customer Data

Marketing Tools : Prizes, Free Tickets, Statistics

Entrance Control

Financial Reports

Modular functionality according to the installation needs :

Off - line SalesOff - line Sales Online Local SalesOnline Local Sales

Internet SalesInternet Sales Entrance ControlEntrance ControlTicket Sales & Management System