the 350 post newsletter vol. 6
TRANSCRIPT
The 350 Post 1
Everyone Wants The It Bag...
Richard Lambertson and John Truex made
their appearance in our San Francisco
store and hosted two open houses show
casing their exquisite leather collection
followed by an evening cocktail event on
Monday, November 15th. Mingling and
talking enthusiastically about their collec-
tion; anyone who
purchased a
piece was more
than welcome to
ask the infamous
designers for an
autograph.
Breast Cancer Awareness-Nike 2
Clutch Me If You Can 6
Did You Know… 4
Double Puzzle 6
Engage—Let’s talk about... 3
Julie’s Historical Encounter 2
Look Who’s Carrying Our TLC 4
Make It Right 2
My S.O.S! Stories 2
Silver Incentive 2
San Francisco GIANTS 3
Style To Sell 5
Team Building Together 3
September 2010— December 2010 Volume 1, Issue 3
THE 350 P ST TIFFANY & CO.
Inside The 350
Illustrated by Tobie Giddio
It’s December…..one of our favorite times of year. The
holidays mean so much for us personally, but also as a
business. It’s the time when the promise of the Tiffany
brand rings true more than ever. Year after year, holiday season after
holiday season, clients both existing and new walk through our doors with
hopes, expectations…….and hopefully long shopping lists! It’s the time of
the year when your relationship building skills and great service you’ve
been providing all year pays off.
We certainly have lots of exciting merchandise to offer; from our tried
and true favorites to new designs and collections such as yellow diamonds,
line extensions of existing collections and the Tiffany Leather Collection.
But as memorable as our merchandise is, the service we provide needs to
be even more memorable. Regardless of our individual roles, we are each
responsible for doing everything we can to make our clients experience in
the store the best it can be. I know it gets tough sometimes and we get
tired, feet get sore, customers try our patience; but I ask you all to dig
deep, take a deep breath and remember to greet each and every guest;
find out what brings them in and do your best do deliver service as legen-
dary as the Blue Box.
I wish each and every one of you a meaningful and wonderful holiday season.
Giles
From The Desk Of Giles Marsden
The Rare Beauty at Tiffany
The Tiffany Yellow Diamond was originally
found in South Africa in 1877; it is said
that the meaning of giving a yellow dia-
mond is to promote peace and serenity.
Introduce your customers to come view
the bright selection on the first floor.
The 350 Post 2
about the commitment
NOT the metal). They
insisted on pictures
combating the moment
of buying the ring and
turns out Mr. Grumpy
was more sentimental
than he wanted us to
know.
ticular on what she
wanted; both nearly
broke into tears as I
was wrapping up the
rings.
My other couple were
the two guys who one
was super nice and the
other super grumpy. It
took three visits to
close the sale and I
received a funny email
saying that the ring
made his f inger
"itch" (as in nervous
Julie’s Historical Encounter
My dentist happens to be descended from royalty; his great, great grandfather was a baron and his great aunt is Mrs. Sheldon White-
house who had the pleasure of wearing the Tiffany Yellow.
“…the Tiffany Yellow has been seen by millions of others in almost seventy years of continuous display in Tiffany's
store. It has also been shown at numerous exhibitions: they include the Chicago Columbian in 1893, the Pan-
American in 1901, the Chicago Century of Progress in 1933 34 and the New York World's Fair in 1939. The first
occasion on which the diamond was worn was in 1957 at the Tiffany Ball held in Newport, Rhode Island, when the
chairwoman of the ball, Mrs. Sheldon Whitehouse, had the honor of wearing it, mounted for the occasion in a neck-
lace of white diamonds. In 1971 the Tiffany Yellow returned to South Africa for the exhibition which marked the
centennial celebrations of the Kimberly Mine. After an absence of forty years from London, Tiffany's re-opened
their branch in Old Bond Street in 1986, and displayed the diamond to herald its return. “
Maxine: I was spotted
during the Bay to
Breakers, being silly
and saying, "If you love
someone, come to Tif-
fany's!" A female couple
came in the following
day and ordered two
rings. One was gruff
and kind of "Oh who
needs a ring?" the
other was insisting but
as it turned out the one
who was cavalier about
the ring was very par-
The city never looked so good black bearded and
dressed in orange and black. It was sheer torture
to watch and/or listen to on the radio but after a
long awaited fifty-two years the San Francisco
Giants finally won and can call themselves the
official 2010 World Series Champions!
Make It Right Dear Michele H.,
I have been receiving
beautiful gifts from Tif-
fany for years and have
never had any issue with
my jewelry; for that rea-
son I only wear
Tiffany because the qual-
ity is unmatched. I was
so disappointed with the
tiffany heart keychain
and what ultimately oc-
curred when the ball
loosened and fell off. I
into the store you imme-
diately stood behind your
merchandise without a
question. Your warmth,
compassion and ulti-
mately your gracious
gesture of offering me
another keychain was
amazing. Rarely do you
meet a sales person with
such a genuine care for
the customer. The fact
that Tiffany & Co. em-
powers staff to take
care of their clients to
that degree just confirms
why it’s Tiffany or
nothing for me. Michele
your kindness completely
warmed my heart.
Thank you for your out-
standing service.
Best,
Nicole
October was National Breast Cancer
Awareness Month where almost every re-
tail store on the square displayed pink
showing their support. In addition, Nike
celebrated their seventh year of the Nike
Women’s Marathon that was on October
17th where more than twenty thousand
women ran in support of the cause and to
receive their Tiffany pendant at the end of
the finish line.
The 350 Post 3
Engage—Let’s
talk about...
Last issue we talked about Tiffany being on Facebook and the
launch of its very own iphone application; did you know that Tif-
fany is on Twitter too? Get updates on launches, celebrity sight-
ings on who is wearing what from T&Co., new designs and more
by following TiffanyAndCo. Receive a tweet when a new job is
posted by following TiffanyJobs
Want more Tiffany?!? Browse through the latest ads as well as
videos of events from around the world on YouTube.
Picnic at the Beach by Maxine Parrick
The BBQ at Baker Beach followed the "Great Inven-
tory Night" and it was a welcomed distraction: a
fun event due to the joint efforts of the Team Lead-
ership Committee. Fabian was an important link in
the chain of communication, while Sonia was our
main management support person; making phone
calls to rangers, and a massive trip to Costco to purchase the yummy bur-
gers, buns, hot dogs, etc. for the grill. Our own Demetrius a.k.a. "Big D" was
Grill Mister with support from wingman Eric Carl. Our perfect spot locator
was a combo dynamo team of Amy's family and Jerry Parrick. Maxine dem-
onstrated the art of making the perfect "S'mores" utilizing the unique addi-
tion of dark chocolate. We had incredible salads and treats from all the par-
ticipants. We had little kids, babies and lots of cute dogs. It was wonderful
to eat messy food, laugh, drink soda pop and beer with each other and joy-
fully watch the sun set on what turned out to be a stellar night: 68 degrees,
no wind, just fun. Special thanks to all who planned, prepped and attended
this event.
SILVER I NCENTIV E
Congrats to the November Silver Incentive Winners!
Sabrina Chamaki-1st Place
Christina Hsu-2nd Place
Rosanna Nardi-3rd Place
We are onto a great start for the contest. We ended November with $443,684. Check out the new board in the break room to track our progress.
Everyone can be a winner in this contest. If the store meets their Silver Stretch goal for QTR 4, each employee wins a day off with pay!
Cheers!
Amy Proto
Sales Manager-Fashion Jewelry
The 350 Post 4
L o o k w h o ’ s c a r r y i n g o u r T L C . . .
Tiffany
Bracelet bag
in Tiffany
Blue satin
$795
Tiffany Avenue Shopper in Tiffany
Blue glazed crocodile with silver
leather interior, medium and in espresso
glazed crocodile
with Tiffany
Blue leather
interior, me-
dium $1800
Tiffany Luxe
Taylor hobo in
cognac grain
leather $995
Tiffany City Clutch Wallet in
platinum leather with a drop
in chain $495
Tiffany Reversible Tote in Tiffany
Blue suede and platinum
leather, large $595
Tiffany Re-
versible Tote
in garnet
suede and
garnet
leather $395
Tiffany Laurelton Top
Handle in garnet
glazed crocodile
$16,500
Tiffany Lyn Lizard Clutches $1800
Tiffany Savoy Fold Over
Clutch in Tiffany Blue
and Onyx Satin with a
crystal clasp $995
Tiffany Sofia
Minaudiere in
platinum metal-
lic leather with
a crystal chain
$1395
Tiffany Sadie
Clutch in
black nappa
leather $795
The 350 Post 5
S t y l e t o S e l l
Diamond Cell
Bracelet set
in platinum
$82K
Toggle bracelet
$210 and Return
to Tiffany toggle
necklace in ster-
ling silver $390
Tiffany East Side Tote in
red and cognac grain
leather $1495
Tiffany Metro
Diamond 3 row
hoop Earrings
set in 18k white
gold, small
$4,750
Tiffany Aria Diamond
Band Ring set in
platinum $10,800-
$11,300
Bead Necklace in 18k
yellow gold, 72”
$7,500; Trefoil Key in
18k yellow gold $900;
Diamond Clover Key in
18k yellow gold $1,100;
Oval Link Pendant Chain
in 18k yellow gold $350
Cushion-cut Yellow Citrine Ring set in 18k yellow gold
$1,500;Tiffany Bow Pendant in 18k yellow gold $425; Freshwater
Pearl Necklace with a sterling silver toggle $850; Freshwater
Pearl Stud Earrings set in sterling silver $150
Oval Clasping
Bracelet in
18k gold
$1,800
Bone Cuff in
18k yellow gold
$8,500
The 350 Post 6 Newsletter Editor Danielle S. Lopez
Clutch Me If You Can
X Y A G A L
10 16
L N Y
1 9
S E D A I
4
N O R M A G
3 11
L O Y L H S Y A V O
7
S I A N T
2 13
R I Z L A D
5 12
L O C R E C D O I
14 8
15
L E T H A R E
6
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Did You Know…
Did you know that with Christmas being just around the corner you can
benefit with saving on gifts by browsing through the Employee Advantage-
Special Offers on the Intranet? Keep fit during the holidays or begin that
new resolution to stay fit after when you read through Tiffany’s Health and
Fitness Reimbursement Program; eligible expenses are reimbursed at 50%.
Guess What’s In My Bag? Match the item on the right to the bag on the left.
G a m e K e y