the 350 post newsletter vol. 6

6
The 350 Post 1 Everyone Wants The It Bag... Richard Lambertson and John Truex made their appearance in our San Francisco store and hosted two open houses show casing their exquisite leather collection followed by an evening cocktail event on Monday, November 15th. Mingling and talking enthusiastically about their collec- tion; anyone who purchased a piece was more than welcome to ask the infamous designers for an autograph. Breast Cancer Awareness-Nike 2 Clutch Me If You Can 6 Did You Know… 4 Double Puzzle 6 Engage—Let’s talk about... 3 Julie’s Historical Encounter 2 Look Who’s Carrying Our TLC 4 Make It Right 2 My S.O.S! Stories 2 Silver Incentive 2 San Francisco GIANTS 3 Style To Sell 5 Team Building Together 3 September 2010December 2010 Volume 1, Issue 3 THE 350 P ST TIFFANY & CO. Inside The 350 Illustrated by Tobie Giddio It’s December…..one of our favorite times of year. The holidays mean so much for us personally, but also as a business. It’s the time when the promise of the Tiffany brand rings true more than ever. Year after year, holiday season after holiday season, clients both existing and new walk through our doors with hopes, expectations…….and hopefully long shopping lists! It’s the time of the year when your relationship building skills and great service you’ve been providing all year pays off. We certainly have lots of exciting merchandise to offer; from our tried and true favorites to new designs and collections such as yellow diamonds, line extensions of existing collections and the Tiffany Leather Collection. But as memorable as our merchandise is, the service we provide needs to be even more memorable. Regardless of our individual roles, we are each responsible for doing everything we can to make our clients experience in the store the best it can be. I know it gets tough sometimes and we get tired, feet get sore, customers try our patience; but I ask you all to dig deep, take a deep breath and remember to greet each and every guest; find out what brings them in and do your best do deliver service as legen- dary as the Blue Box. I wish each and every one of you a meaningful and wonderful holiday season. Giles From The Desk Of Giles Marsden The Rare Beauty at Tiffany The Tiffany Yellow Diamond was originally found in South Africa in 1877; it is said that the meaning of giving a yellow dia- mond is to promote peace and serenity. Introduce your customers to come view the bright selection on the first floor.

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Page 1: The 350 post newsletter vol. 6

The 350 Post 1

Everyone Wants The It Bag...

Richard Lambertson and John Truex made

their appearance in our San Francisco

store and hosted two open houses show

casing their exquisite leather collection

followed by an evening cocktail event on

Monday, November 15th. Mingling and

talking enthusiastically about their collec-

tion; anyone who

purchased a

piece was more

than welcome to

ask the infamous

designers for an

autograph.

Breast Cancer Awareness-Nike 2

Clutch Me If You Can 6

Did You Know… 4

Double Puzzle 6

Engage—Let’s talk about... 3

Julie’s Historical Encounter 2

Look Who’s Carrying Our TLC 4

Make It Right 2

My S.O.S! Stories 2

Silver Incentive 2

San Francisco GIANTS 3

Style To Sell 5

Team Building Together 3

September 2010— December 2010 Volume 1, Issue 3

THE 350 P ST TIFFANY & CO.

Inside The 350

Illustrated by Tobie Giddio

It’s December…..one of our favorite times of year. The

holidays mean so much for us personally, but also as a

business. It’s the time when the promise of the Tiffany

brand rings true more than ever. Year after year, holiday season after

holiday season, clients both existing and new walk through our doors with

hopes, expectations…….and hopefully long shopping lists! It’s the time of

the year when your relationship building skills and great service you’ve

been providing all year pays off.

We certainly have lots of exciting merchandise to offer; from our tried

and true favorites to new designs and collections such as yellow diamonds,

line extensions of existing collections and the Tiffany Leather Collection.

But as memorable as our merchandise is, the service we provide needs to

be even more memorable. Regardless of our individual roles, we are each

responsible for doing everything we can to make our clients experience in

the store the best it can be. I know it gets tough sometimes and we get

tired, feet get sore, customers try our patience; but I ask you all to dig

deep, take a deep breath and remember to greet each and every guest;

find out what brings them in and do your best do deliver service as legen-

dary as the Blue Box.

I wish each and every one of you a meaningful and wonderful holiday season.

Giles

From The Desk Of Giles Marsden

The Rare Beauty at Tiffany

The Tiffany Yellow Diamond was originally

found in South Africa in 1877; it is said

that the meaning of giving a yellow dia-

mond is to promote peace and serenity.

Introduce your customers to come view

the bright selection on the first floor.

Page 2: The 350 post newsletter vol. 6

The 350 Post 2

about the commitment

NOT the metal). They

insisted on pictures

combating the moment

of buying the ring and

turns out Mr. Grumpy

was more sentimental

than he wanted us to

know.

ticular on what she

wanted; both nearly

broke into tears as I

was wrapping up the

rings.

My other couple were

the two guys who one

was super nice and the

other super grumpy. It

took three visits to

close the sale and I

received a funny email

saying that the ring

made his f inger

"itch" (as in nervous

Julie’s Historical Encounter

My dentist happens to be descended from royalty; his great, great grandfather was a baron and his great aunt is Mrs. Sheldon White-

house who had the pleasure of wearing the Tiffany Yellow.

“…the Tiffany Yellow has been seen by millions of others in almost seventy years of continuous display in Tiffany's

store. It has also been shown at numerous exhibitions: they include the Chicago Columbian in 1893, the Pan-

American in 1901, the Chicago Century of Progress in 1933 34 and the New York World's Fair in 1939. The first

occasion on which the diamond was worn was in 1957 at the Tiffany Ball held in Newport, Rhode Island, when the

chairwoman of the ball, Mrs. Sheldon Whitehouse, had the honor of wearing it, mounted for the occasion in a neck-

lace of white diamonds. In 1971 the Tiffany Yellow returned to South Africa for the exhibition which marked the

centennial celebrations of the Kimberly Mine. After an absence of forty years from London, Tiffany's re-opened

their branch in Old Bond Street in 1986, and displayed the diamond to herald its return. “

Maxine: I was spotted

during the Bay to

Breakers, being silly

and saying, "If you love

someone, come to Tif-

fany's!" A female couple

came in the following

day and ordered two

rings. One was gruff

and kind of "Oh who

needs a ring?" the

other was insisting but

as it turned out the one

who was cavalier about

the ring was very par-

The city never looked so good black bearded and

dressed in orange and black. It was sheer torture

to watch and/or listen to on the radio but after a

long awaited fifty-two years the San Francisco

Giants finally won and can call themselves the

official 2010 World Series Champions!

Make It Right Dear Michele H.,

I have been receiving

beautiful gifts from Tif-

fany for years and have

never had any issue with

my jewelry; for that rea-

son I only wear

Tiffany because the qual-

ity is unmatched. I was

so disappointed with the

tiffany heart keychain

and what ultimately oc-

curred when the ball

loosened and fell off. I

into the store you imme-

diately stood behind your

merchandise without a

question. Your warmth,

compassion and ulti-

mately your gracious

gesture of offering me

another keychain was

amazing. Rarely do you

meet a sales person with

such a genuine care for

the customer. The fact

that Tiffany & Co. em-

powers staff to take

care of their clients to

that degree just confirms

why it’s Tiffany or

nothing for me. Michele

your kindness completely

warmed my heart.

Thank you for your out-

standing service.

Best,

Nicole

October was National Breast Cancer

Awareness Month where almost every re-

tail store on the square displayed pink

showing their support. In addition, Nike

celebrated their seventh year of the Nike

Women’s Marathon that was on October

17th where more than twenty thousand

women ran in support of the cause and to

receive their Tiffany pendant at the end of

the finish line.

Page 3: The 350 post newsletter vol. 6

The 350 Post 3

Engage—Let’s

talk about...

Last issue we talked about Tiffany being on Facebook and the

launch of its very own iphone application; did you know that Tif-

fany is on Twitter too? Get updates on launches, celebrity sight-

ings on who is wearing what from T&Co., new designs and more

by following TiffanyAndCo. Receive a tweet when a new job is

posted by following TiffanyJobs

Want more Tiffany?!? Browse through the latest ads as well as

videos of events from around the world on YouTube.

Picnic at the Beach by Maxine Parrick

The BBQ at Baker Beach followed the "Great Inven-

tory Night" and it was a welcomed distraction: a

fun event due to the joint efforts of the Team Lead-

ership Committee. Fabian was an important link in

the chain of communication, while Sonia was our

main management support person; making phone

calls to rangers, and a massive trip to Costco to purchase the yummy bur-

gers, buns, hot dogs, etc. for the grill. Our own Demetrius a.k.a. "Big D" was

Grill Mister with support from wingman Eric Carl. Our perfect spot locator

was a combo dynamo team of Amy's family and Jerry Parrick. Maxine dem-

onstrated the art of making the perfect "S'mores" utilizing the unique addi-

tion of dark chocolate. We had incredible salads and treats from all the par-

ticipants. We had little kids, babies and lots of cute dogs. It was wonderful

to eat messy food, laugh, drink soda pop and beer with each other and joy-

fully watch the sun set on what turned out to be a stellar night: 68 degrees,

no wind, just fun. Special thanks to all who planned, prepped and attended

this event.

SILVER I NCENTIV E

Congrats to the November Silver Incentive Winners!

Sabrina Chamaki-1st Place

Christina Hsu-2nd Place

Rosanna Nardi-3rd Place

We are onto a great start for the contest. We ended November with $443,684. Check out the new board in the break room to track our progress.

Everyone can be a winner in this contest. If the store meets their Silver Stretch goal for QTR 4, each employee wins a day off with pay!

Cheers!

Amy Proto

Sales Manager-Fashion Jewelry

Page 4: The 350 post newsletter vol. 6

The 350 Post 4

L o o k w h o ’ s c a r r y i n g o u r T L C . . .

Tiffany

Bracelet bag

in Tiffany

Blue satin

$795

Tiffany Avenue Shopper in Tiffany

Blue glazed crocodile with silver

leather interior, medium and in espresso

glazed crocodile

with Tiffany

Blue leather

interior, me-

dium $1800

Tiffany Luxe

Taylor hobo in

cognac grain

leather $995

Tiffany City Clutch Wallet in

platinum leather with a drop

in chain $495

Tiffany Reversible Tote in Tiffany

Blue suede and platinum

leather, large $595

Tiffany Re-

versible Tote

in garnet

suede and

garnet

leather $395

Tiffany Laurelton Top

Handle in garnet

glazed crocodile

$16,500

Tiffany Lyn Lizard Clutches $1800

Tiffany Savoy Fold Over

Clutch in Tiffany Blue

and Onyx Satin with a

crystal clasp $995

Tiffany Sofia

Minaudiere in

platinum metal-

lic leather with

a crystal chain

$1395

Tiffany Sadie

Clutch in

black nappa

leather $795

Page 5: The 350 post newsletter vol. 6

The 350 Post 5

S t y l e t o S e l l

Diamond Cell

Bracelet set

in platinum

$82K

Toggle bracelet

$210 and Return

to Tiffany toggle

necklace in ster-

ling silver $390

Tiffany East Side Tote in

red and cognac grain

leather $1495

Tiffany Metro

Diamond 3 row

hoop Earrings

set in 18k white

gold, small

$4,750

Tiffany Aria Diamond

Band Ring set in

platinum $10,800-

$11,300

Bead Necklace in 18k

yellow gold, 72”

$7,500; Trefoil Key in

18k yellow gold $900;

Diamond Clover Key in

18k yellow gold $1,100;

Oval Link Pendant Chain

in 18k yellow gold $350

Cushion-cut Yellow Citrine Ring set in 18k yellow gold

$1,500;Tiffany Bow Pendant in 18k yellow gold $425; Freshwater

Pearl Necklace with a sterling silver toggle $850; Freshwater

Pearl Stud Earrings set in sterling silver $150

Oval Clasping

Bracelet in

18k gold

$1,800

Bone Cuff in

18k yellow gold

$8,500

Page 6: The 350 post newsletter vol. 6

The 350 Post 6 Newsletter Editor Danielle S. Lopez

Clutch Me If You Can

X Y A G A L

10 16

L N Y

1 9

S E D A I

4

N O R M A G

3 11

L O Y L H S Y A V O

7

S I A N T

2 13

R I Z L A D

5 12

L O C R E C D O I

14 8

15

L E T H A R E

6

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Did You Know…

Did you know that with Christmas being just around the corner you can

benefit with saving on gifts by browsing through the Employee Advantage-

Special Offers on the Intranet? Keep fit during the holidays or begin that

new resolution to stay fit after when you read through Tiffany’s Health and

Fitness Reimbursement Program; eligible expenses are reimbursed at 50%.

Guess What’s In My Bag? Match the item on the right to the bag on the left.

G a m e K e y