the digital employee - mooc, sa, metodikum · • the map a metaphor for the mooc – take your own...
TRANSCRIPT
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Part 4 - Content
The digital employee #qmicroA1
1. Introduction to our MOOC about Improvement FUNdamentals
2. Web Course Senior alert
3.
The Learning Calendar
4.
Tweet Chat for comments and answering questions; Chatting with part of our World Wide Network
#qmicroA1 #qihikers
5 Summing up of part 4
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New work processes for
learning
P5
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Ask questions in the Chat box or via Twitter #QIHikers
• Delivered entirely online to study at your own time and pace
• Features live knowledge exchange events with experts and
other participants
• Gives you the tools to put improvement ideas into practice
• Connect with a global improvement community
• Free to ANYONE interested in improving health and care
Meet the team
Helen
Bevan Goran
Henriks
Laura
Hibbs
Ask questions in the Chat box or via Twitter #QIHikers
Boel
Andersso
n Gäre
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Meet the team
Cheryl
Guest
Maggie
Herbert
Michelle
Barclay
Agata
Rukat
Rolf
Bardon
Nathan
Stone
Ask questions in the Chat box or via Twitter #QIHikers
Ann-
Christine
Andersson
Jacqueline
Mellor
Ask questions in the Chat box or via Twitter #QIHikers
• The map a metaphor for the MOOC –
take your own way through the MOOC,
in your own paste!
An International course
• Course leaders and instructors in
cooperation
• Having fun enhances the learning
Learning together is
• a good way to develop friendship
• a way to vitalize your daily work
• a way to increase understanding for
co-production, co-design and radical
customer/patient orientation
Improvement FUNdamentals
with Geocahing
This is Competence Transferring as the Model for Increasing Effectiveness!
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Ask questions in the Chat box or via Twitter #QIHikers
This is Geocaching,
2 millions do it on the globe
• An outdoor recreational activity
• Using Global Position System, GPS
and geographical coordinates
• To hide and seek small containers/
geocaches/caches
• Anywhere in the world
• Logbook with a pen – enter date
and code name
• Caches are toys or trinkets of
little value to find and swop
• Register your findings on a web site
One map for each module, and
one for the whole MOOC
Improvement
FUNdamentals
with Geocahing
Course Campus Tour
Ask questions in the Chat box or via Twitter #QIHikers
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About the course
• To give you tools, skills and ideas to lead and support improvement in your local area
• 8 weeks, Entirely online, Study anytime, anywhere
• Dip in and out or do the whole course (3-6 hours a week)
• Includes live sessions broadcast on YouTube
• Includes Tweet chats in different time zones
• Connect and learn from others
• Mostly Videos and Quizzes with additional reading material if you choose
• 4 modules – Background, Improvement Model, Measurement, Spread and Sustainability
Ask questions in the Chat box or via Twitter #QIHikers
Fundamentals of health and care improvements, and Improvement science
Module 2: Example: Videos about Microsystem theories
NHS QI, Jönköping Academy Qulturum
http://vimeo.com/118891486
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“Not everything
that can be
counted counts,
and not
everything that
counts can
be counted”
Albert Einstein
• Online networking is
encouraged as part of
your improvement toolkit
• We use Google Hangouts
live on air and regular
twitter chats
• The discussions can be followed at #qihikers
• Weekly course newsletter
• Designed to keep you motivated
and connected with other learners
• Contains weekly challenges to set
a learning pace.
Ask questions in the Chat box or via Twitter #QIHikers
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Ask questions in the Chat box or via Twitter #QIHikers
https://www.youtube.com/watch?v=1Q006zcE_pg
Spring 2015 1400 students 49 cerificates Autumn 2015 1700 students 61 certificates
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Ask questions in the Chat box or via Twitter #QIHikers
“Different types of information
provides so you get a broad
view of the topic, broken down
into manageable chunks, set
alongside a project that will
benefit patients.”
Student 1:
Ask questions in the Chat box or via Twitter #QIHikers
“The course provided a really
useful overview and
demonstrated the clear evidence
base for linking across the
micro, meso, macro elements.“
“It was invigorating and
empowering to hear from the
experts in such a personable
way and a real privilege
to be able to interact directly in
the live sessions.”
Student 2:
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Ask questions in the Chat box or via Twitter #QIHikers
“Provides the theoretical
basics of QI and hand-holds
you through the QI process.
It was good to read other
people's comments on the
discussion boards.”
Student 3:
Ask questions in the Chat box or via Twitter #QIHikers
“Being able to share ideas
and learn from peers.
Seeing new ways of doing
things, learning new tools
and reflecting on how I can
implement these in my
practice.”
Student 4:
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Ask questions in the Chat box or via Twitter #QIHikers
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Staff training on the Internet
II
• Senior Alert, a national quality register
- a web training course in 3 parts:
1. the Register – how to use
2. Care prevention – what is that?
3. Basics in Quality Improvement
Senior alert Web training for
staff
• Content: Why and how to register, Why care prevention is important – all parts of Senior alert matters, How to improve
• Take the course alone or in a group (+ Action book)
• Design: text and speaker plus videos and some interaction
• Help to plan next step
• Marketing
• 45 minutes + reflection
Use smartphone or computer
Any time
No cost
Diploma
Basic knowledge
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Senior alert… supports a systematic method for care prevention among
elderly in hospitals, community care, primary care
• falls
• pressure ulcers
• malnutrition
• oral health
• Incontinence
• rehabilitation (spring 2016)
Follow the process to be sure it makes difference, Reflect results and do improvement work
Risk
Assess-
ments
Team
based
analysis
Dis-
charged Evalu-
ation
Preventive
interven-
tions
Events
The care preventive process of
Senior alert
Register in Senior alert quality register and in the medical journal
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- Web course to forward the elderly’s health
Care prevention web course Introduction – care prevention – improvement work
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Riskassessment without form visuable
After risk assessment time for reflection
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National Quality registries in
Sweden Vision
National Quality Registers are used in an integrated and
active way for
continuous learning,
improvement,
research
and management
to create the best possible health and care together with
the individual.
Staff training on the Internet
III • Metodikum
• Different short courses and instruction movies on our intranet
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Metodikum – web/video
training • Metodikum – clinical training studio
• Movies and courses for the staff to use
• Connect with the Intranet and Learning Calender
• Examples:
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The Learning Calender
Introduction for new
employees
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Sterile setting before navel
catheter – Neonatal unit
How to work with electro
cardiogram
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Instructions for gas alarm
Smart Assistant instruction
films
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Metodikum – web/video
training • Next step? Connecting with your Curriculum vitae
• Next step? Connecting to a LMS Learning Management System
• Simulations
Ask questions in the Chat box or via Twitter #QIHikers
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Tweet Chat
• To use Twitter www.twitter.com
• Create an account
• How to write tweets: 140 letters (signs)
• How we have Twitter Chats: https://tweetdeck.twitter.com/
• Live Twitter Chat Session Google HangOut with chat
• Connect with qi hikers around the Globe
- Write your own tweets with #qihikers and @qulturum
Topics for the groups
Topics to discuss and produce at least 2 tweets about:
1. How do we help focus on people when technology is so
much in focus no?
2. What are your experiences of using courses on the
Internet to increase your or colleagues competences?
3. What are the advantages/disadvantages?
4. Your ideas about having an international or domestic
Network for support? How would that work at its best?
5. Comments of what you have heard in this seminar today!
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www.nhsiq.nhs.uk/
improvementfundamentals