the journey (dunfermline delivers)

7/27/2019 The Journey (Dunfermline Delivers)

1/24

tnf kourlfydulfrgcalf


2/24

Tnf Jruhf Efstavmc

:6tn-:5tn Mu`ust :2=:

Dulfrgcalf Cavf

0tn-1tn Dfhfgjfr :2=:

Dulfrgcalf Earfworis

6tn Lovfgjfr :2=:

Paltfr EfstavmcHnrastgms Ca`nts Xwathn Ol

:4tn Lovfgjfr :2=:

Paltfr Efstavmc

Hnrastgms Ca`nts Xwathn Ol

:4tn Lovfgjfr :2=:


3/24

altroduhtaol

rfvafw; tnf kourlfy so mr

hnmargmls stmtfgflt

lmlhamc darfhtors rfport

gmlm`fgflt & lmlhf

jad gfgjfr fl`m`fgflt

haty hfltrf mhtaol pcml

strmtf`ah ojkfhtavfs

m hcfmr adfltaty

dfcavfral` or dulfrgcalf

holtflts

4

6

0

>

1

=2

==

=8

=1

:=

:


4/24

Xhotcmlds towl hfltrfs mld cohmc na`n strffts mrf

m sa`lahmlt holtrajutor to tnf lmtaolmc fhology

Tnfy mrf m ohus o sfrvahfs, fgpcoygflt, cfasurf mld havah mhtavaty or tnfar

popucmtaols, otfl mhtal` ms tnf nfmrt o cohmc hoggulatafs


5/24

m snmrfd vasaol

Tnf mag o tnas dohugflt as to mht ms m

rfvafw o Dulfrgcalf Dfcavfrs mhtavatysalhf ats almu`urmtaol ms Dulfrgcalfs

cohmc Jusalfss Agprovfgflt Dastraht (JAD)

hogpmly al Kulf :221 mld to sft out our

pcmls to dfvfcop mld juacd ol wnmt nms

jffl mhnafvfd.

Ms wf tmif tnf lfxt stfps ol our kourlfy

wf cooi orwmrd to jfttfr fl`m`fgflt,

agprovfd jusalfss holdflhf mld havah

pradf al our haty hfltrf.

Pf mag, worial` watn JAD gfgjfrs,

pmrtlfrs, stmifnocdfrs mld tnf wadfr

hoggulaty to mhnafvf;

altroduhtaol

4

M honfsavf strmtf`y or tnf

rfvatmcasmtaol o our haty hfltrf

Flou`n rfsourhfs to gmif

ml agpmht

Ffhtavf or`mlasmtaol mldho-ordalmtaol

Porial` mld ffhtavf

pmrtlfrsnaps

Xuhhfssuc dfcavfry o prokfhts

mld fvflts

M`rffd ify pfrorgmlhf

aldahmtors (IRAs), fvmcumtaol

mld outhogf rfportal`

Gfgjfr Xupport Xfrvahfs

Gmriftal` & Rrogotaol

Jusalfss @rmlts

Efstavmcs & Fvflts

Ilowcfd`f Trmlsfr

Lftworial`

Rfrhfptaol & Agm`f Alatamtavfs

M smy al Xnmpal` your Euturf

JAD gfgjfrsnap jflfts


6/24

Gmly o tnf prokfhts watn wnahn tnf JAD as alvocvfdmrf olòal` mld holsadfral` tnf JAD as cfss tnml nmcwmy tnrou`n m vf yfmr pro`rmggf (mt tnf poalt tnasrfvafw wms hmrrafd out) snoucd jf rf`mrdfd ms worial pro`rfss. Eurtnfr, gmly o tnf mhtavatafs tnf JAD asalvocvfd watn mrf lot quahi xfs9 at wacc tmif tagf mldfort to hnml`f tnf pfrhfptaol mld agm`f oDulfrgcalf, to agprovf ats rftmac gax mld to mhacatmtfcmr`f alrmstruhturf prokfhts.

At as rfcmtavfcy strma`nt orwmrd to smy tnmt tnf JAD as

dfcavfral` tnf prokfhts sft out al ats Jusalfss Rcml jut atas guhn gorf dahuct to sfhurf gfmlalùc fvadflhf ownftnfr tnas as mhtumccy nmval` mly agpmht ol tnftrmdal` flvarolgflt mld pfrorgmlhf o tnf hatyhfltrf a.f. nms at agprovfd tnf rftmac gax, nms at hnml`fdtnf pfrhfptaol mld agm`f, nms at mttrmhtfd gorf pfopcfto usf tnf haty hfltrf. Dulfrgcalf Dfcavfrs nmsgolatorfd tnf prokfhts at nms jffl dfcavfral` al tfrgso spfld, tagal`, fth., jut nms jffl guhn cfsssuhhfssuc, or m vmrafty o rfmsols, al golatoral` tnfouthogfs mld agpmhts o tnfsf prokfhts.

Tnfrf as cattcf orgmc fvadflhf to dfgolstrmtf fatnfrtmlàjcf or altmlàjcf agpmhts o tnf JAD, mctnou`nhragf stmtastahs mld Tnf Jruhf Efstavmc vasator survfys mrfjotn posatavf mld flhourmàl`, ms as mlfhdotmc md-nohfvadflhf provadfd jy sogf haty hfltrf jusalfssfs.

At snoucd jf lotfd tnmt tnf Dulfrgcalf DfcavfrsJusalfss Rcml (:221-:2=:) dofs lot holtmal mly spfhahtmr`fts m`malst wnahn tnf JAD sffis to dfcavfr.

Tnfrf as `flfrmc m`rffgflt tnmt m JAD as m ood tnal

mld tnmt Dulfrgcalf Dfcavfrs as òal` al tnf ra`ntdarfhtaol mld rfho`lataol tnmt at snoucd jral` cohmcjflfts. Ovfrmcc tnf `flfrmc vafw sffgs to jf tnmtDulfrgcalf as pfrorgal` wfcc al dahuctharhugstmlhfs mld nms holtalufd to nocd up wfcchogpmrfd to sogf otnfr hatafs dural` mlulprfhfdfltfd fhologah dowlturl.

Tnf mhtavatafs o Dulfrgcalf Dfcavfrs gmy nmvfmssastfd Dulfrgcalf to gmaltmal pfrorgmlhf juttnfrf as cagatfd fvadflhf to su``fst tnas as dowl to mly

pmrtahucmr prokfhts, mctnou`n tnf Xmfr Towlspro`rmggf gmy wfcc jf nmval` m posatavf agpmht oltnf fvflal` fhology. Tnf gost suhhfssuc DulfrgcalfDfcavfrs prokfhts mrf vafwfd ms tnf gost na`ncy vasajcff.`. tnf Ecormc Flnmlhfgflts mld tnf RrfgasfsAgprovfgflt Xhnfgf.

M rfhflt JAD cfvy pmyfr survfy, ould tnmt 4>% orfspoldflts tnou`nt tnf JAD wms gmial` fxhfccflt oròod pro`rfss watn olcy >% tnalial` pro`rfss wms pooror ulmhhfptmjcf.

Al hoggol watn gmly otnfr JADs, jusalfss mpmtny asmppmrflt al Dulfrgcalf mld tnfrf as m `flfrmc cmhi oaltfrfst al mld mhtavf support or wnmt tnf JAD as doal`mld ofral` f.`. prohurfgflt pmhim`fs, worisnops,lftworial` fvflts. Fl`màl` watn JAD cfvy pmyfrs as mhnmccflàl` mld ol-òal` assuf.

Ol tnf jmsas o tnf rfsfmrhn uldfrtmifl dural` tnfhoursf o tnas fvmcumtaol, mld tnf pfrorgmlhf mldpro`rfss o Dulfrgcalf Dfcavfrs to dmtf, at as su``fstfdtnmt tnfrf as lo ojvaous rfmsol wny Eaf Houlhac snoucd

dfhcalf to provadf uldal` to Dulfrgcalf Dfcavfrs ovfrats ourtn mld tn yfmrs.

Dulfrgcalf Dfcavfrs pcmhfs m cot o fgpnmsas ol fvfltsmld at as uldfrstood tnmt fvflts mrf wfcc rfhfavfd jy tnfpujcah jut watn cagatfd fvadflhf to support tnfaragpmht ol tnf haty hfltrf, tnf assuf o wnftnfrmhtavaty mld spfld as pfrnmps hurrfltcy too sifwfdtowmrds fvflts as rmasfd. At as rfhoggfldfd tnmt gorffort lffds to jf dfvotfd to rfsfmrhnal` mldmrtahucmtal` tnf agpmht o fvflts ol tnf haty hfltrf.

Ms m holdataol o uldalàt as rfhoggfldfd tnmt EafHoulhac snoucd alsast ol agprovfd rfportal` mld tnmtgolatoral` rmgfworis to gfmsurf tnf IfyRfrorgmlhf Aldahmtors ms sft out al tnf oraàlmcDulfrgcalf Dfcavfrs Jusalfss Rcml mrf alsta`mtfd.

rfvafw; tnf kourlfy so mr

Al Xfptfgjfr :2==, Eaf Houlhac hoggassaolfd Hmgpjfcc GmHrmf Mssohamtfs to holduht ml

aldfpfldflt rfvafw o Dulfrgcalf Dfcavfrs pfrorgmlhf rog alhfptaol mld nfrf

occows ml fxtrmht rog tnf dftmacfd rfport tnmt hmgf out o tnas wori.

Dulfrgcalf Dfcavfrs

6

strfl`tns

suhhfssuc fvfltdfcavfry

ovfrmcc vafw pfrorgfdwfcc al dahuctharhugstmlhfs

wfmilfssfs

cmhi o JAD Gfgjfrfl`m`fgflt

cmhi o orgmc rfportal`

opportulatafs

jfttfr pmrtlfrsnaps


tnrfmts

jusalfss mpmtny

alsuhaflt prokfhtuldal`


7/24

suggmry; satumtaol mlmcysas, dulfrgcalf dfcavfrs rfvafw;

At as su``fstfd tnmt al tnf uturf mcc JADX wacc nmvf to jf gorf

raòrous al sfttal` qumltamjcf tmr`fts mld gfmsural` agpmht a

tnfy mrf to dfgolstrmtf rfmc jflft to cfvy pmyfrs mld cohmc

mutnoraty uldfrs mld tnus sfhurf tnfar holtalufd support

mld uldal`

`flfrmc m`rffgflt tnmt m JAD as m

òod tnal`

ovfrmcc vafw tnmt Dulfrgcalf as

pfrorgal` wfcc al daehuct

harhugstmlhfs

cmhi o strmtfàh darfhtaol mld

hcfmr IRAs

jusalfss mpmtny, cmhi o JAD gfgjfr

fl`m`fgflt

lo orgmc altfrlmc mllumc rfvafws

mld rfportal` o Dulfrgcalf Dfcavfrs

mhtavatafs mld pro`rfss

poor hoggulahmtaol watn gfgjfrs

mld pmrtlfrs

5


8/24

hnmargmls stmtfgflt

Xogftagfs at kust dofslt ffc caif tnrff

yfmrs salhf A tooi ovfr ms Hnmar oDulfrgcalf Dfcavfrs. Tnfrf mrf otnfr

dmys wnfl at sffgs caif A nmvf jffl al

post orfvfr!

Tagf pmssfs so quahicy mld sfcdog al tnf hoggfrhamcworcd dofs mly sft o harhugstmlhfs fxast or col`jforf sogf lfw hnmccfl`f novfs alto sa`nt.Hnmccfl`fs nmvf lot jffl nmrd to hogf jy tnfsf cmstvf yfmrs ms tnf VI, Furopf mld urtnfr mfcd nms jffljmttfrfd jy tnf fhologah mcfs o tnf rfhfssaol.

At wms alto suhn turjucflt tagfs tnmt DulfrgcalfDfcavfrs wms jorl mld al trutn tnfrf houcd lot nmvfjffl m gorf tfstal` tagf al wnahn to try to mrrfst towlhfltrf dfhcalf mld stagucmtf rowtn mld havah pradf.

A mg nowfvfr aggflsfcy proud o mcc tnmt wf nmvfmhnafvfd. Porial` watn our pmrtlfrs mt Eaf Houlhac mldour stmifnocdfrs tnf vmraous jomrd gfgjfrs jotn pmstmld prfsflt nmvf avfl flfrouscy o tnfar tagf tofldfmvour to dfcavfr m towl hfltrf tnmt as smf, vajrmltmld m `ood pcmhf to cavf mld wori. Guhn nms jfflmhnafvfd jut guhn wori o hoursf rfgmals.

At as m mht o caf tnmt towl hfltrfs mrf fvocval`, m worial pro`rfss mld tnmt tnfar ulhtaol mld purposf wacclfvfr m`mal jf ms at wms or tnf juci o tnf cmst hfltury.Olcalf snoppal` mld rftmac pmris mrf mhts o caf mldnfrf to stmy. Tnfy do nowfvfr rfprfsflt ml

opportulaty ms wfcc ms m hnmccfl`f mld mrf mr rog tnfdfmtn ilfcc sogf woucd nmvf us jfcafvf.

Dulfrgcalf Dfcavfrs rfho`lasfs tnf sazf o tnf tmsitnmt cafs mnfmd. Pf mrf lfatnfr hogpcmhflt lor fmrucjut alstfmd rfgmal fltnusamstah mld optagastah mjouttnf uturf. Dulfrgcalf nms so guhn to ofr.

Towl hfltrf jusalfssfs mrf rfsacaflt mld alvfltavf,snowal` alatamtavf mld do``fdlfss. Tnf towls pfopcfmrf ra`ntcy proud o tnfar towl, ats nastory mld ats gmly

ulaquf mttrajutfs mld mrf waccal` to cfld support mldrfwmrd nmrd wori. Tnf suhhfss o tnf Mcnmgjrm mldZfujfls mrf fxmgpcfs o Dulfrgcalf jusalfssmhhogpcasngflts.

@oal` orwmrd wf mrf hoggattfd to castfl fvfl gorfmttfltavfcy to tnf mdvahf mld holstruhtavf hratahasg oour JAD cfvy pmyfrs. Pnacst wf jfcafvf wf nmvf nmdgmly suhhfssfs alhcudal` Tnf Jruhf Efstavmc, TnfEarfworis Daspcmy, Tnf Paltfr Efstavmc mld DulfrgcalfCavf, wf rfho`lasf tnmt sogf tnal`s houcd nmvf jffl

dolf jfttfr. A `avf you gy hoggatgflt tohoggulahmtal` jfttfr mld gorf rfqufltcy al tnfuturf.

Pf wacc holtaluf to castfl mld to fl`m`f. Aldffd a tnfrfwfrf to jf olf vatmc hogpolflt o our uturf pcmls tnmtA woucd na`nca`nt ms tnf spfhamc ^ mhtor tnmt wacc lffdto suhhffd al dfcavfral` tnf towl hfltrf wf mcc hrmvf, atwoucd jf fl`m`fgflt. Patnout at wf mrf eyal` jcald,dfcavfral` sfrvahfs mld fvflts tnmt ga`nt lot jfffdal` tnrou`n to your jottog calf al tfrgs oalhrfmsfd smcfs opportulatafs.

Xo pcfmsf, tmci to us, `ft alvocvfd, jf vohmc. Otnfr tnmlucc jomrd gfgjfrsnap tnfrf mrf wmys al wnahn you hmljfhogf alvocvfd. Xagpcy spfmi to our tfmg mtHmlgorf Xtrfft or gorf dftmacs.

Gahnmfc GmcohoHnmargml o

Dulfrgcalf Dfcavfrs

0


9/24

Aml HoldafEalmlhamc Darfhtor oDulfrgcalf Dfcavfrs

Ms our Hnmargml nms gfltaolfd al nas

hoggflts, Dulfrgcalf Dfcavfrs wms

cmulhnfd al tnf fmrcy stm`fs o wnmt

holtalufs to jf ml fxtrfgfcy tou`n

trmdal` hcagmtf or gmly towl hfltrf

jusalfssfs.

Tnf Jomrd mld our gmlm`fgflt tfmg nmvf jfflhnmccfl`fd to dfcavfr ml alhrfmsal`cy mgjataouspro`rmggf o cohmc fvflts rog m dfhrfmsal` jud`ft,mld tnmt nms rfquarfd us to jf fxtrfgfcy host holshaousms wf stravf to iffp tnf joois al jmcmlhf. Al our rst 1goltns o fxastflhf, wf gmlm`fd to fld up watn msurpcus mt 8= Gmrhn :2=2 o 0:,180, jut jy 8= Gmrhn:2=:, tnmt nmd mcc jut òlf, mld tnf surpcus jfal`hmrrafd orwmrd mt tnmt dmtf wms dowl to kust 5,26=.O tnf totmc alhogf rfhfavfd jy tnf hogpmly rog atsalhfptaol up to 8= Gmrhn :2=: o 15>,586, 40% nms

hogf rog JAD Cfvafs, 42% rog Eaf Houlhac mld tnfjmcmlhf o =8% rog m gaxturf o pujcah mld pravmtf`rmlts, spolsorsnaps, tahift smcfs, fth.

M cmr`f portaol o tnmt alhogf nms jffl spflt olputtal` ol vmraous fvflts tnmt nmvf jffl `malal` alstmturf fmhn yfmr, mld wnahn mag to put Dulfrgcalf oltnf gmp ms m dfstalmtaol wortn vasatal` Tnf JruhfEfstavmc, Tnf Fmstfr mld Paltfr Efstavmcs, tnf mllumcEarfworis Daspcmy mld Dulfrgcalf Cavf. O tnf15:,6>4 spflt to 8= Gmrhn :2=:, ovfr 68% nms jffl

spflt ol stmàl` mld pujcahasal` tnfsf vmraous fvflts.

Mlotnfr sa`lahmlt host nms jffl tnf Xmfr Towlalatamtavf, dfsa`lfd to joost tnf towl hfltrf la`nt-tagffhology. Tnrou`n m hogjalmtaol o tnf tmxa gmrsnmccs,mld support or tnf strfft pmstors, gmly o tnf projcfgsmssohamtfd watn tnf towl hfltrf nmvf jffl rfmtcyrfduhfd, gmial` Dulfrgcalf m gorf mttrmhtavf pcmhfor vasators to hogf or m la`nt out. Tnmt nms mhhoultfdor m urtnfr 1% o our fxpfldaturf jud`ft to dmtf.

Otnfr fcfgflts o our Jusalfss Rcml - agproval`Rfrhfptaol mld Agm`f, tnf Zftmac ofral` al tnftowl, mld Emhacatmtaol nmvf mhhoultfd or m urtnfr 6%,gfmlal` tnmt two-tnards o our fltarf jud`ft nms jfflspflt darfhtcy ol tnf ify fcfgflts o tnf Jusalfss Rcmlol wnahn tnf JAD hogpmly wms votfd alto fxastflhf.

lmlhamc darfhtors rfport

Tnf rfgmalal` olf-tnard hovfrs stml` hosts, prfgasfsmld mdgalastrmtaol. Erog tnf lmlhamc pfrspfhtavf, wftry to rul m ta`nt snap to gmif surf tnmt ms guhn o tnfalhogf holtrajutfd jy our stmifnocdfrs ms possajcflds ats wmy jmhi to provadal` tmlàjcf jflfts to tnfg.

Tnf Jomrd mrf al lo doujt ms to tnf hnmccfl`fs tnmt cafmnfmd or jotn tnf hogpmly mld tnf towl hfltrf. Pf

lffd to flsurf tnmt fvfry = o alhogf as gmdf to worims nmrd ms possajcf al progotal` Dulfrgcalf towlhfltrf or tnf jflft o jotn tnf JAD cfvy pmyfrs mldtnosf caval` mld worial` nfrf.

>


10/24

hogpmly mags & mhtavaty

Dulfrgcalf Dfcavfrs as m jusalfss

agprovfgflt dastraht (JAD) hogpmly.

Tnfrf mrf ovfr 422 jusalfssfs tnmt org

tnf gfgjfrsnap o tnf JAD hogpmly

To dfcavfr posatavf fhologah rfturlsor our gfgjfrs mld pmrtlfrs, ffhtfhologah agpmht or Dulfrgcalftnrou`n hoccmjormtavf mhtavatafs,fstavmcs mld fvflts

To jf tnf voahf o tnf mrfm mldmdvohmtf or mcc wno alvfst, wori, vasatmld cavf al Xhotcmlds mlhaflt hmpatmc

To flhourm`f `rowtn suhhfss mldprospfraty o Dulfrgcalf tnrou`n alwmrdalvfstgflts gmriftal` mld progotaol

1

Hnaf Fxfhutavf;Gm`àf Gathnfcc | gm`àfBhollfhtal`watnyou.ho.uiJAD Gfgjfr Xupport Gmlm`fr;Xusml Df Xwmrtf | susmlBhollfhtal`watnyou.ho.uiAlorgmtaol Oehfr / Xtrfft Mgjmssmdor;Mcul Jcmhi | mculBhollfhtal`watnyou.ho.ui

Tnf Jruhf Efstavmc:6tn-:5tn Muùst :2=:

dfcavfrfd jy

Xfhtor Lo. o Zfps

Zftmac : Lmtaolmc4 Aldfpfldflt

Cfasurf/Gmriftal` :

Rropfrty Owlfr =

Ealmlhf/Cf`mc :

Tourasg =

Xfrvahfs =

Cohmc Mutnoraty :

Fmhn jusalfss (cfvy pmyfr) al tnf JAD mrfm nms tnfopportulaty to logalmtf m rfprfsfltmtavf orfcfhtaol to tnf jomrd9 you hml logalmtf yoursfc orfcfhtaol. Tnf jomrd as hogprasfd o up to =6rfprfsfltmtavfs rog jusalfss sfhtors watnal tnfJAD mrfm jouldmry mld : Eaf Houlhaccors. Jomrdgfgjfrs mrf supportfd jy ojsfrvfrs rog EafHoulhac, UasatXhotcmld mld Eaf Holstmjucmry.

dulfrgcalf dfcavfrs gmlm`fgflt

uldal`

Dulfrgcalf Dfcavfrs as lmlhfd jy JAD Gfgjfrcfvy, Eaf Houlhac mld vmraous jusalfss, prokfht mldhoggulaty rmlts tnmt mrf mppcafd or ol m prokfhtjy prokfht jmsas.

M jud`ft as m`rffd mt tnf jfàllal` o fmhn lmlhamcyfmr mld alhogf/fxpfldaturf rfportfd ol mtjomrd gfftal`s.

our jomrd


11/24

Pf jfcafvf tnmt rf`flfrmtaol o tnf haty hfltrf wacc jf o jflft to mcc o our gfgjfrs.

Patn tnf alhrfmsfd ootmcc mld fxpfldaturf, tnmt wf nopf our mhtavaty wacc jral`, provadal`

sustmalmjacaty to jusalfssfs al mcc sfhtors.

Pf wmlt to fl`m`f watn our gfgjfrs, to nfmr mld castflto vafws mld hoggflts. JAD Gfgjfr ffdjmhi as vmcufdmld fssfltamc or Dulfrgcalf Dfcavfrs al tnf fvmcumtaolmld agprovfgflt o wnmt wf do.

At as agportmlt tnmt JAD Gfgjfrs fl`m`f mld hoggulahmtfwatn us so tnmt wf ilow wnmt mhtavatafs, worisnops orsfgalmrs mrf o altfrfst mld jflft.

Ml fssfltamc pmrt o tnf rocf o Dulfrgcalf Dfcavfrs as tohollfht mld fl`m`f watn vasators, jusalfssfs, stmifnocdfrsmld pmrtlfrs.

Pf jfcafvf tnmt jy worial` to`ftnfr watn jusalfssfsmld pmrtlfrs to gmaltmal m holsastflt posatavf mld flfr`ftahprocf, wf hml gmxagasf gmriftal` mld progotaolmc forts.

Dulfrgcalf Dfcavfrs wacc rfport outhogfs mld fvmcumtaols ol tnf mhtavatafs wf uldfrtmif9

wf wacc alhcudf jotn tnf posatavfs mld lf`mtavfs, ol mcc o tnf prokfhts wf dfcavfr.

Mcc prokfhts wacc nmvf m prokfht pcml watn dfsarfd outhogfs, hcfmr mhtaols, tagfcalfs, hosts, ify pfrorgmlhf

aldahmtors mld gfmsurfgflts.

Gmriftal` Xtrmtf`y;trmlspmrflt mld

rfùcmr rfportal` m`malst mhtavaty, IRAs

mld tagfcalfs

JAD Gfgjfrs;rfùcmr survfys mld

ffdjmhi fvmcumtaol to hnfhi tnmt mhtavaty

gffts fxastal` mld hnmlàl` lffds

Rmrtlfrsnaps;holtalumc rfvafw to flsurf

tnmt rfquarfd outhogfs mrf mhnafvfd

Rrokfhts;flsural` tnmt prokfht pcmls

mrf mdnfrfd to9 fvmcumtfd9 rfportfd mld

holtalumccy agprovfd

www.hollfhtal`watnyou.ho.ui=2

Now wf hoggulahmtf watn our JAD Gfgjfrs;

Lfwscfttfrs

Porisnops

Pfjsatf & Jusalfss Castal`s

Xohamc Gfdam

Fgmac

XurvfysGmriftal` Rmhi - Fvflt Xupport

JAD Gfgjfr Pfchogf Rmhi

Dfsa`l Xupport

Califdal Eorug

JAD gfgjfr fl`m`fgflt

outhogfs & fvmcumtaol


12/24

Agprovf vasator mld jusalfss sa`lm`f

Zfvafw o mld agprovfgflt pcml or haty hfltrf pmrial`

Xtrfft shmpf agprovfgflts to pfdfstraml zolf

Agprovfd haty hfltrf mhhfss vam snuttcf jus sfrvahf hollfhtal` trmvfc hfltrfs

mld mttrmhtaols

Honfsavf vasator progotaol

Hmgpma`l or fmrcy rfvafw o haty hfltrf jusalfss rmtfs

Gmrift haty hfltrf opportulatafs to jusalfssfs9 gmif vmhmlt ulats mvmacmjcf

to stmrt-up jusalfssfs

Alvfstgflt al haty hfltrf tnrou`n rfurjasngflt o Haty Hnmgjfrs

Florhf haty hfltrf propfrty gmaltflmlhf

Mddrfss dfrfcaht propfrty9 agprovf vasm`f mld hcfmlal` o haty hfltrf

Pori watn pravmtf sfhtor ol haty hfltrf dfvfcopgflt prokfhts

Flhourm`f hnml`f o usf or vmhmlt propfrtafs alto nousal`, fduhmtaol mld

cfasurf usfs to jral` vajrmlhy to haty hfltrf

Pori watn pmrtlfrs to agprovf tnf hoggulahmtaol o pcmls mld

alvfstgflt opportulatafs

@rfmtfr ho-ordalmtaol jftwffl Eaf Houlhac sfrvahfs, jusalfssfs mld otnfr

fxtfrlmc pmrtlfrs

==

Tnf Haty Hfltrf Xuggat nfcd al Kulf :2=: na`nca`ntfd tnmt mcc al Dulfrgcalf nmvf tnf smgf

jmsah dfsarf or tnf suhhfssuc rf`flfrmtaol o our haty hfltrf.

Tnas mhtaol pcml wms dfvfcopfd jy Eaf Houlhac, stmifnocdfrs mld pmrtlfrs ms m rfsuct o

dashussaol mt mld occowal` tnf suggat.



13/24

Xuhhfssuc towl hfltrfs mrf vajrmlt, dastalhtavf, davfrsf mld na`n

qumcaty, ofral` m gax o rftmac, ood mld jfvfrm`f, rfsadfltamc, cfasurf

mld jusalfss usfs9 snops mcolf mrf vuclfrmjcf

=:


14/24

Pf jfcafvf tnmt tnf suhhfssuc progotaol o

Dulfrgcalf Haty Hfltrf snoucd ohus ol tnf

dastalhtavflfss o Dulfrgcalfs ofral`.

Nowfvfr, wf lffd to uldfrstmld wnmt our

ofral` as, to dflf our proposataol mld

strfl`tnfl Dulfrgcalfs adfltaty mcol`-sadf;

agproval` tnf rftmac gax9 alhrfmsal` ohhupmlhyrmtfs9 draval` oot-mcc9 agproval` tnf strfft

shmpf9 flhourmàl` alvfstgflt9 dfvfcopal`

fstavmcs mld vasator mttrmhtaols.

Dulfrgcalf nms mltmstah mssfts alhcudal` fo`rmpnahmccohmtaol, ood trmlsport calis, spfhtmhucmr `rffl spmhfs,nastory mld nfratm`f, vajrmlt la`nt-caf mldfltfrtmalgflt, hmfs, jmrs mld rfstmurmlts, sfrvahfjusalfssfs mld m vmrafty o rftmac mld snoppal`.

M rml`f o davfrsf fvflts, or`mlasfd jy DulfrgcalfDfcavfrs, tmif pcmhf al Dulfrgcalf alhcudal` Tnf JruhfEfstavmc, Earfworis Daspcmy, Paltfr Efstavmc mldDulfrgcalf Cavf fmhn mttrmhtal` gmly =222s o vasatorsmld proval` tnf potfltamc o Dulfrgcalf ms m fstavmcdfstalmtaol.

Pnmt Dulfrgcalf nms cmhifd as posataolal`, m hcfmrgfssm`f, m VXR mld m honfsavf mld sustmalmjcfmppromhn to jrmldal` mld ats mhtavatafs tnmt wacc sfcc tnffxpfraflhf tnmt as Dulfrgcalf.

Dulfrgcalf Dfcavfrs jfcafvfs, al calf watn tnf tourasgorug `roup, tnmt Dulfrgcalfs proposataol asDulfrgcalf - mt tnf Hfltrf o Xhotcmlds Xtory. Tnas ifygfssm`f mppcafs to jotn jusalfssfs mld holsugfrs. Atas nopfd tnmt mcc wacc mdopt tnas posataolal`.

Fvfry mspfht o Dulfrgcalf as pmrt o tnf hustogfrfxpfraflhf alhcudal` hmr pmrial`9 hustogfr sfrvahf9ood mld drali9 fltfrtmalgflt9 strfft shmpf9 hcfmlcalfssmld so ol. Fvfrytnal` as agportmlt rog hcfmr sa`lm`fto qumcaty vasator mttrmhtaols.

Al hrfmtal` m gfgormjcf fxpfraflhf wf hml alsparfhustogfr coymcty, rfturl vasats mld posatavf sfcpfrpftumtal` pujcah rfcmtaols mld dfcavfr Dulfrgcalfms m hucturmc dfstalmtaol mt tnf Hfltrf o Xhotcmldsstory. Fvfry olf o us nms m rfspolsajacaty al flsural`tnmt m posatavf mld gfgormjcf fxpfraflhf as dfcavfrfd.

Tnas kourlfy nms mcrfmdy jfùl watn tnf rfhfltcycmulhnfd Dulfrgcalf hollfhtal` watn you coòprovadal` rfho`lasmjcf jrmldal` or tnf fvflts mldmhtavatafs or`mlasfd jy Dulfrgcalf Dfcavfrs. Tnasjrmldal` mld adfltaty hml mcso jf sffl al tnf lfwwww.hollfhtal`watnyou.ho.ui wfjsatf, progotaolmc

catfrmturf mld fvflt gmriftal` mld wacc holtaluf to jfdfvfcopfd ms pmrt o mcc uturf mhtavaty.

Tnf rfvafw hmrrafd out al Xfptfgjfr :2== na`nca`ntfd tnf hnmccfl`fs tnmt wf mhf mld assufs

tnmt lffdfd to jf mddrfssfd. Pf nmvf mhtfd ol tnf poalts rmasfd al tnf rfport mld low cooi

to posatavfcy govf orwmrd alto :2=8 mld :2=4

strmtfàh ojkfhtavfs

=8

pfrhfptaol & agm`f


15/24

To dfcavfr, worial` watn gfgjfrs, pmrtlfrs

mld stmifnocdfrs m hcfmr, honfsavf mld

posatavf agm`f or Dulfrgcalf tnmt fltahfs

vasators mld rfsadflts mcaif

To hrfmtf ml flvarolgflt wnfrf m posatavf mld

honfsavf pfrhfptaol, rfputmtaol mld havah

pradf al Dulfrgcalf fxasts

To hrfmtf m rfputmtaol or Dulfrgcalf ms tnf

haty mt Tnf Hfltrf o Xhotcmlds Xtory

Hogpcftf jflhngmri pfrhfptaol survfy o

JAD gfgjfrs, stmifnocdfrs mld pmrtlfrs,

cohmcs mld rfsadflts

@mal fl`m`fgflt rog gfgjfrs, pmrtlfrs

mld stmifnocdfrs

Flsurf holsastflt mld hcfmr gfssm`fs al

mcc mhtavaty

Xupport jusalfss pmrtlfrs mld stmifnocdfrs

al dfcavfral` tnf fxpfraflhf

ify mhtaols

Dfcavfr suhhfssuc JAD prokfhts, fvflts mld

fstavmcs ol tagf mld watnal jud`ft

Mhnafvf m gfmsurmjcf alhrfmsf al posatavf

pfrhfptaol, hoggulaty fl`m`fgflt mld havah

pradf

Dulfrgcalf as pfrhfavfd ms m `rfmt dfstalmtaol

tnmt as `rffl, hcfml mld smf flnmlhfd jy

suhhfssuccy malal` mld rftmalal` Rurpcf Ecm`

mld m Xhotcmld al Jcoog Mwmrd

worial` al pmrtlfrsnap watn

=4

Dulfrgcalf - wnfrf posatavf pfrhfptaol mld agm`f, rfputmtaol mld havah pradf fxast9 hcfml,

`rffl mld smf as m prfrfquasatf mld flvarolgfltmc sustmalmjacaty hnmgpaolfd

tnf vasaol

ify pfrorgmlhf aldahmtors

support prokfhts

dfsarfd outhogf

our strmtf`ah ojkfhtavfs

Dulfrgcalf posataolfd ms m `ood pcmhf to do

jusalfss, ml outstmldal` pcmhf to cavf, ml

fxhfptaolmc dfstalmtaol, m `rfmt fxpfraflhf

Jad Gfgjfr Fl`m`fgflt;To alhcudf pfrhfptaolsurvfy, orugs mld gfftal`s

Xmfr Towls; Ms pmrt o tnas pro`rmggf wf nmvfmppcafd or Rurpcf Ecm` mhhrfdatmtaol, ms m haty watn m smf,vmrafd mld wfchogal` la`nt-tagf flvarolgflt9 a wf maltnf mhhrfdatmtaol wf wacc jf tnf rst haty/towl al Xhotcmldto do so. Fxpmlsaol o tnf Xmfr Towl alatamtavf toalhcudf jfttfr alorgmtaol snmral` mld Xmf Hnacd

Iffp Xhotcmld Jfmutauc;To tmif Dulfrgcalfs eormcflnmlhfgflts to tnf lfxt cfvfc wf wacc fltfr Xhotcmldal Jcoog al :2=8 cooial` to mhnafvf rfho`lataol or our

spfhtmhucmr pmri mld pujcah spmhfs

@oal` @rffl;Pf nmvf mppcafd or uldal` or tnfDulfrgcalf, @oal` @rffl alatamtavf. M prokfht tnmt waccofr JAD Gfgjfrs m sustmalmjcf, vmcuf or golfyrfhyhcal` sfrvahf watn tnf jflft o tmial` Dulfrgcalfol tnf [fro Pmstf Kourlfy. Flnmlhfd jy support rog@rffl Jusalfss Eaf ol flfr`y smval` mld sustmalmjacaty

Dulfrgcalf Rujcah Mrts Rrokfht; Dfvfcopal` ourrfputmtaol or mrts mld hucturf



16/24

M vasaol or tnf snmpf, stycf mld agm`f o tnf haty hfltrfas rfquarfd mld wf lffd to pcml to mttrmht jusalfssfstnmt t watn tnas vasaol.

Our vasaol as to progotf tnf Gmy`mtf, Jruhf Xtrfft mldJrad`f Xtrfft mrfms ms Dulfrgcalfs Joutaquf ]umrtfr.Ml mrfm wnfrf fltrfprflfurs, allovmtaol mld lfwjusalfss adfms9 trmdataolmc aldustrafs suhn ms calfl mldwfmval`9 mrtasml produhfrs mld mrts mld hucturmcjusalfssfs mld or`mlasmtaols mrf mttrmhtfd.

At as flvasm`fd tnmt tnas wacc hogpcfgflt tnf uppfrNa`n Xtrfft mld Ial`s`mtf snoppal` mrfms, mddal` totnf snoppal` mld vasator fxpfraflhf mld rf`flfrmtf mlmrfm wnfrf gmly jusalfssfs nmvf hcosfd or mrf hcosal`.

Umhmlt snop ulats hml provadf lmturmc snowhmsfs ortrmlsaflt fxnajataols tnmt support tnf tnfgal` o tnfJoutaquf ]umrtfr.

To flmjcf tnas to nmppfl mcc stmifnocdfrs wacc nmvf towori to`ftnfr to hrfmtf m suatmjcf flvarolgflt wnfrfefd`cal` jusalfss mld lfw adfms hml eourasn. Tnfsupport o Eaf Houlhac, propfrty owlfrs, cmldcords mldm`flts wacc jf rfquarfd.

Xupport nms mcrfmdy jffl ofrfd jy Eaf Houlhac, vamDulfrgcalf Dfcavfrs to m jusalfss cooial` to sft-up mgahro-jrfwfry al Jruhf Xtrfft. Tnas as ml adfmc fxmgpcfo tnf typf o produhfr mld potfltamc vasator mttrmhtaoltnmt wf snoucd jf flhourmàl`.

At as jfcafvfd tnmt tnas vasaol woris wfcc mcol`sadf tnfprogotaol mld dfvfcopgflt o our Nfratm`f ]umrtfr,alhcudal` tnf lfw gusfug mld otnfr nastorahmcmttrmhtaols.

Hoggulahmtaols to mttrmht cmr`fr rftmac jusalfssfs/

hnmals to cohmtf al Dulfrgcalf wacc mcso jf gmdf toalhrfmsf tnf ovfrmcc rftmac ofral` mld vasator snoppal`fxpfraflhf.

Dulfrgcalf lffds to wori to`ftnfr to

mhnafvf tnf sug o ats pmrts mld dfcavfr gorf!

Haty Hfltrfs mrf lo col`fr kust m pcmhf to snop tnfy gust provadfm nuj or mhtavatafs mld `flfrmtf m ulaquf fxpfraflhf tnmt hmtfrs

or m vmrafty o lffds gfftal` m wadf rml`f o fxpfhtmtaols

=6

jusalfss `rowtnTnfrf mrf gmly sohamc, fhologah, pnysahmc mld

flvarolgfltmc projcfgs wnahn towl hfltrfs nmvf

nmd to rfspold to ovfr tnf cmst tnarty yfmrs

Tnf trmlsataol to m cow hmrjol fhology, tnf ilowcfd`ffhology, lfw holsugfr gmrifts, trmlsporthollfhtavaty, altfrlft snoppal` mld dafrfltdfgo`rmpnah pmttfrls mrf draval` hnml`f.

Out o towl rftmac mld outcft hfltrfs mld tnffxpmlsaol o powfruc rftmac hnmals nmvf mcc nmd msa`lahmlt agpmht ol tnf trmdataolmc Na`n Xtrfft ms wfstru``cf to mhf tnf hnmccfl`fs posfd jy tnf hurrfltfhologah posataol mld cooi to tnf uturf.

Zfàolmc mld cohmc lahnf gmrifts mrf mcso jfhogalàlhrfmsal`cy hogpftatavf or tnf tourasg, nfratm`f,hucturf, hrmt mld ood sfhtors. Tnfsf dravfrs prfsfltrfmc hnmccfl`fs mld opportulatafs to towl hfltrfrf`flfrmtaol.

Towl hfltrf rf`flfrmtaol as hogpcfx mld, a at as to jfsuhhfssuc, lffds gorf tnml kust pnysahmc alvfstgflt aljuacdal`s mld pujcah rfmcg mld wf gust cooi tosupport mld holsadfr lot olcy tnf rftmac fcfgflt jutotnfr havah mld hoggulaty rocfs mld assufs tnmt snmpfm towl hfltrf.

Ml altf`rmtfd mld nocastah mppromhn as rfquarfd mhrosscohmc mutnoraty ulhtaols, jusalfssfs mld hoggulatafsmld jfyold kust pnysahmc (typahmccy rftmac) prokfhts. Tnasiald o mppromhn lffds to ohus ol sfrvahfs, hucturmc,havah, hoggulaty mld vasator mssfts.

Pf lffd gfmsurfs to darfhtcy support jusalfssfs,stagucmtf jusalfss rowtn, mttrmht vasators mldflhourm`f pradf al tnf haty hfltrf. Guhn o tnas asmcrfmdy jfal` mddrfssfd al Dulfrgcalf vam tnf Haty

Hfltrf Mhtaol Rcml mld tnf mssohamtfd Haty HfltrfXtffral`, Rrokfhts mld Xtmifnocdfr `roups.

Dulfrgcalf Dfcavfrs ms ml mhtavf gfgjfr o tnfmorfgfltaolfd roups mld supportfr o tnf mhtaolpcml mld coois to ats owl strmtfàh ojkfhtavfs toflnmlhf mld support tnfsf alatamtavfs.


17/24

To mttrmht, worial` watn gfgjfrs,

stmifnocdfrs mld pmrtlfrs, alwmrd alvfstgflt

or hmpatmc prokfhts tnmt hogpcfgflt

Dulfrgcalfs fxastal` proposataol

To mttrmht, worial` watn gfgjfrs,stmifnocdfrs mld pmrtlfrs, lfw jusalfssfs

tnmt wacc flnmlhf tnf rftmac mld sfrvahf ofral`

To support, worial` watn gfgjfrs,

stmifnocdfrs mld pmrtlfrs, fxastal` jusalfssfs

dfvfcopgflt, flhourmàl` rowtn mld

allovmtaol


Xupport ofrfd to gfgjfrs, stmifnocdfrs

mld pmrtlfrs to mssast al progotaol o

hmpatmc prokfhts

Alhrfmsf al lugjfr o lfw jusalfssfs,

jusalfss dfvfcopgflt prokfhts or jusalfss

`rowtn alatamtavfs

Alhrfmsf lugjfr o `rmlts mld support

prokfhts tmifl up jy prospfhtavf mld

fxastal` jusalfssfs

tnf vasaol

Jusalfss @rowtn, dfvfcopgflt mld alvfstgflt as flhourm`fd mld mttmalmjcf, pnysahmc

rf`flfrmtaol as vasajcf mld gfmsurmjcf, mld agprovfgflt o tnf strfft shmpf as ol-òal`mld gmaltmalfd

Dfvfcop alwmrd alvfstgflt pmhi, holtmht

mld progotf to potfltamc alvfstors

Dfvfcop lfw jusalfss pmhi, holtmht mld

progotf to potfltamc lfw jusalfssfs to

Dulfrgcalf

Dfvfcop JAD Gfgjfr wfchogf mld support

pmhim`f

Dfvfcop hoggfrhf sfhtaol o wfjsatf to

alhcudf alvfstgflt, jusalfss mld propfrtyalorgmtaol

Fxmgpcf o 8D snop rolt `rmpnah

=5

ify mhtaols

our strmtfàh ojkfhtavfs

support prokfhts

Uasm`f;8D `rmpnahs to agprovf tnf cooi ofgpty ulats mld progotf usm`f adfms to prospfhtavfjusalfssfs

Jusalfss Dfvfcopgflt @rmlt; to support lfw mldfxastal` jusalfssfs

Rrfgasf Agprovfgflt @rmlt; vasm`f agprovfgflt`rmlt to flnmlhf tnf ovfrmcc agm`f o tnf haty hfltrfmvmacmjcf to lfw mld fxastal` jusalfssfs

Hmpatmc Rrokfht;supportalwmrd alvfstgflt, provasaolo holhfpts, adfms mld allovmtaol

Tourasg @rmlt; to flhourm`f tourasg califd jusalfssadfms mld prokfhts mvmacmjcf to lfw mld fxastal`jusalfssfs

Dulfrgcalf posataolfd ms m suhhfssuc mld

mttrmhtavf pcmhf to do jusalfss

dfsarfd outhogf



18/24

Fxpfraflhf Dulfrgcalf; Zmdao hmgpma`l watn jacc jomrdsmld postfrs to progotf Dulfrgcalf watn mordmjcf mdd-ol oraldavadumc JAD gfgjfrs to progotf tnfar jusalfssfs tmr`ftfd mt mXhottasn/Zfàolmc mudaflhf

Daspcmy Jmllfrs; Mdvfrtasal` ol tnf Na`n Xtrfft to progotfortnhogal` fvflts mld vasator mttrmhtaols

Fvflts; Gmrifts mld Fxnajataols, Xtrfft Tnfmtrf, Rop-updaspcmys, @mccfry Dmys, Nfratm`f Dmys mld so ol

Efstavmcs; Xpral` Efstavmc, Xuggfr Efstavmc, Paltfr Efstavmc.Fgjrmhal` mld fxtfldal` wnmt wf do; Tnf Jruhf Efstavmc, Earfworis,Dulfrgcalf Cavf mld Paltfr Efstavmc

Fl`m`fgflt; JAD gfgjfr gmriftal` pmhis or fmhn fvfltgmial` at fmsafr or gfgjfrs to ft alvocvfd mld ft tnf gost outo tnf mhtavaty

Xnop & Dalf Dulfrgcalf; Dfvfcopal` tnf Twa-ca`ntfhology 6pg->pg flhourmàl` snops to stmy opfl cmtf, gmyjftnf cmst Tnursdmy o fvfry goltn to hrfmtf m vasator pmhim`f wnahnwacc mttrmht cmtf la`nt snoppfrs alto tnf haty mld to tnfl stmy mldnmvf hoff, dralis m slmhi or m gfmc

Xnop Dulfrgcalf; Zotmtal` postfrs to progotf snop cohmc olm tnfgfd jmsas f.`. Hnrastgms, Umcfltalfs Dmys, Fmstfr mld so ol,supportfd jy hmr stahifrs, kutf snoppal` jm`s mld c alifd to prfssmdvfrtasal` mld RZ

Efstavf Dulfrgcalf; Flhourmàl` notfcs mld rfstmurmlts to

hrfmtf tnfgfd pmhim`fs f.`. Talsfc mld Turify tnmt mttrmht cohmcsmld vasators al to tnf haty mt dafrflt tagfs o tnf yfmr

Dfstalmtaol Dulfrgcalf;Dmyhmtaol, Xtmyhmtaol, Fxtfldfdstmy cooial` to dfvfcop pmrtlfrsnaps (CTM, UasatXhotcmld, JADGfgjfrs) to dfcavfr tourasg pmhim`fs. Porial` watn Hruasf Rrokfhtto flhourm`f hruasf snap pmssfl`frs to vasat Dulfrgcalf mld cohmcjusalfssfs to mdopt hruasf rafldcy stmtus

Daàtmc Dulfrgcalf; Ol-calf prfsflhf mccowal` alorgmtaolsuhn ms gmps mld ùadfs to jf praltfd o al mdvmlhf o vasat, gojacfwfjsatf tnmt wacc progotf cohmc jusalfssfs, ofrs mld mttrmhtaols.Daàtmc sa`lm`f mld haty hfltrf Pa-Ea

Hollfhtal` Dulfrgcalf; Nfratm`f mld Mhtavatafssupport c atfrmturf, dowlcomdmjcf mld gojacf trmacs f.`. calflmld wfmval`, Eortn Hrossal` Rac`ragm`fs calis mld progotaol.

Xohamc Gfdam; Pf mag to flnmlhf our ol-calf mld sohamc gfdamprfsflhf to `row our occowfrs rog m cohmc to lmtaolmc toaltfrlmtaolmc mudaflhf

Mhtavf Dulfrgcalf; Flhourm`f pfopcf to `ft out mld mjoutor fxmgpcf Pmcimjout Xuldmy or Dulfrgcalf Hyhcf Xmturdmy mldcali tnfsf mhtavatafs to JAD Gfgjfrs spfhamc ofrs

Dulfrgcalf Eral`f;M gaxturf o gusah, mrts, hrmts, c atfrmturfmld tnfmtrf to `mal hucturmc rfho`lataol mld mwmrflfss

Dulfrgcalf Dfcavfrs mags to dfcavfr m strmtfàh

gmriftal` hmgpma`l tnmt wacc support our ify mags

mld mhnafvf rfho`lataol mld rfputmtaol or

Dulfrgcalf ms m gust ò / gust do dfstalmtaol

wnftnfr m jusalfss, vasator or rfsadflt

Pf wacc cooi to support mld dfvfcop mhtavaty mrould tnfNfratm`f qumrtfr jy alsparal` vasators to pmrtmif al tours jotntrmdataolmc mld tnosf watn m gorf quariy mld altfrmhtavf twastsuhn ms `nost tours mld tnosf tnmt alhcudf tfhnloco`y orfxmgpcf tnf usf o m gojacf tour califd vam ]Z Hodfs.

Our fvflts mld fvflt gmriftal` wacc jf juact mld dfvfcopfdmrould tnf Dulfrgcalf mt tnf Hfltrf o Xhotcmlds Xtoryproposataol mld na`nca`nt Dulfrgcalf ms tnf gust ò/gustdo cohmtaol or mrts, nastory, snoppal` mld nfratm`f,allovmtaol, hrfmtavaty, fltfrtmalgflt mld otnfr mhtavatafs tnmt

to`ftnfr dfcavfr m `rfmt fxpfraflhf.

Pf wacc mcso cooi to support tnf hrfmtaol o urtnfr caval`mhhoggodmtaols al tnf haty, jralàl` gorf caf mld pfopcfalto tnf hfltrf.

Dulfrgcalf ofrs cfasurf mhtavatafs suhn ms hyhcal` mldwmcial` routfs mld aldoor mhtavatafs vam tnf Hmrlfàf CfasurfHfltrf, tnfsf mrf agportmlt ms pmrt o m caval` mld worial`flvarolgflt mld tnf gax or mttrmhtal` alwmrd alvfstgflt.

Tnf rocf o mrt al tnf haty hfltrf nms tnf potfltamc to jf guhn

`rfmtfr mld nmvf gorf agpmht, flnmlhal` tnf tourasg mldvasator spmhfs mld tnf rfputmtaol o tnf mrfm ms tnf lmturmcnogf or haty fstavmcs mld hucturmc mhtavatafs.

Calial` mspfhts o nastory mld nfratm`f, mrts mld hucturf,fltfrtmalgflt mld la`ntcaf, hmfs mld rfstmurmlts, jusalfssallovmtaol mld mrtasml produhfrs, wf hml hrfmtf mDulfrgcalf Eral`f, puttal` us jmhi mt tnf Hfltrf oXhotcmlds Xtory, ms m pcmhf tnmt uldfrstmlds mld hnfrasnfsats roots ms tnf mlhaflt hmpatmc o Xhotcmld, tnf jartnpcmhf oial`s mld quffls, ats calis to pnacmltnropy mld hoggfrhf,mld as supportavf o trmdataol mld o wnmt as lfw mldfgfràl`.

Dulfrgcalf Dfcavfrs wacc mhtavfcy progotf mld cojjy orHmrlfàf Hoccf`f, ms pmrt o tnf lfw Eaf Hoccf`f, to dfvfcopm hfltrf o fxhfccflhf watnal tnf haty hfltrf.

Pf mag to dfvfcop hcosfr calis watn Dulfrgcalfs twallfdhatafs - Co`rolo, Xpmal9 Troldnfag, Lorwmy9 Uahny, Ermlhf9Pacnfcgsnmvfl, @frgmly9 Mcjufarm, Rortu`mc9 Xmrmsotm, VXMto nfcp dfvfcop gfdam mld tourasg altfrfst mld fstavmcvasators. Pf mcso cooi to urtnfr dfvfcop our calis to Mgfrahmto flhourm`f ilowcfd`f trmlsfr, vasators mld hucturmc

fxhnml`f.

Pf wacc, wnfrf mld wnfl at as rfcfvmlt mld mppropramtf, woriwatn gmriftal` pmrtlfrs to progotf Dulfrgcalf. Ourgmriftal` mppromhn wacc jf dfcavfrfd vam m gax oprogotaol, mdvfrtasal`, pujcah rfcmtaols mld daàtmc gfdammld wacc alhcudf;

=0

gmriftal` & progotaol


19/24

ify mhtaols

Dfcavfr fstavmc mld fvflt hmcfldmr tnmt

mttrmhts m rowal` dfgo`rmpnah mld`fo`rmpnahmc mudaflhf

Dfcavfr jusalfss support mld progotaolmc

mhtavaty to flsurf jusalfssfs mttmal optagug

jflft rog `flfrah gmriftal` mld cohmc

fvflts

Dfcavfr gmriftal` strmtf`y to alhcudf

gmriftal`, pujcah rfcmtaols, daàtmc mld

sohamc gfdam al support o hoggfrhf,

nfratm`f mld cafstycf


Hrfmtf posatavf fhologah agpmht vam fstavmcs

mld fvflts jralàl` ootmcc to tnf haty hfltrf

Alhrfmsfd lugjfr o jusalfssfs juyal` alto

koalt gmriftal` mhtavaty or fstavmcs mldfvflts

Zmasfd mwmrflfss o Dulfrgcalf ms m

jusalfss mld vasator dfstalmtaol

=>

tnf vasaol

Gmriftal` mld Rrogotaol as honfsavf, ify gfssm`fs, tourasg, hucturmc, mrts, cafstycf,

nfratm`f dfvfcopgflt mld mhtavaty as uldfrtmifl al m ulatfd mppromhn watn hfltrfs o

cfmrlal`, mrts, hucturf mld nastory

Alhrfmsfd ootmcc mld vasator spfld al

haty hfltrf vflufs, snops mld rfstmurmlts

Alhrfmsfd cfvfcs o support or

jusalfss (hross sfhtor) mhtavaty mldflhourmàl` cohmc fgpcoygflt

Gorf fl`m`fd rfsadfltamc mld

jusalfss hoggulaty spfldal` gorf

tagf mld rfsourhfs al Dulfrgcalf

worial` watn

support prokfhts

Hnmgpaol ca`ntal` o tourast routfs mld accugalmtaol

o vasator mttrmhtaols mld mrfms to flnmlhf ofral`

Flhourm`f mrts mld hucturmc prokfhts, fxnajataols mldstrfft tnfmtrf to mttrmht m wadf mld vmrafd mudaflhf

Mttrmht mld support o holtalfltmc, cohmc mrts, hrmts,ood & drali, mrtasml gmrifts mld otnfr stycfs ogmrifts tnmt wacc hrfmtf altfrfst mld ootmccXuhhfssuc fvflts mld fstavmcs tnmt alhrfmsfootmcc mld nmvf sa`lahmlt fhologah agpmht or

fxmgpcf Tnf Jruhf Efstavmc mld Dulfrgcalf Cavf

Dfvfcopworial`watn pmrtlfrs, fmsacymhhfssajcf progotaolmc alorgmtaol mld catfrmturftnmt fltahfs vasators to Dulfrgcalfdfsarfd outhogf

Dulfrgcalf posataolfd ms m `rfmt dfstalmtaol

mld fxpfraflhf or jotn jusalfss mld vasators

our strmtfàh ojkfhtavf


Cohmc Tourasg MssohamtaolDulefrgcalf & Pfst Eaef


20/24

posataolal`

mt tnf Hfltrf o Xhotcmlds Xtory

fssflhfm `rfmt dfstalmtaol or pfopcf mld jusalfss

vmcufsalsparal`, vajrmlt mld fl`m`al`

pfrsolmcatyulaquf gax o mlhaflt hmpatmc mld msparal` uturf

progasfwf wacc mcwmys dfcavfr m `rfmt fxpfraflhf!

our dulfrgcalf

=1


21/24

progotal` dulfrgcalf

:2


22/24

tnf kourlfys fld

Dulfrgcalf...

...wnfrf jusalfssfs, vasators mld rfsadflts

tnali o Dulfrgcalf, ms m vajrmlt,

altfrfstal` mld gust alvfst al or ò to

dfstalmtaol tnmt ofrs mrt & hucturf, as

`rfmt or snoppal`, nms tfrrah la`nt-caf,

mhhfssajcf mld mordmjcf outdoor mld

cfasurf mhtavatafs, as rahn al nastory mld

nfratm`f mld dfcavfrs m `rfmt fxpfraflhf

or mcc

Tnf Haty Hfltrf Xuggat na`nca`ntfd tnmt

mcc al Dulfrgcalf nmvf tnf smgf jmsah

dfsarf or tnf suhhfssuc rf`flfrmtaol o

our haty hfltrf, nowfvfr, wf nmvf to jffl

ulsuhhfssuc al worial` to`ftnfr to

dfcavfr tnas ojkfhtavf.

A wf mrf to sff our vasaol or Dulfrgcalf mhnafvfdwf wacc mcc lffd to wori to`ftnfr al dfvfcopal`worial` pmrtlfrsnaps watn JAD Gfgjfrs,

Xtmifnocdfrs, mld tnf wadfr hoggulaty, stfps vatmcto tnf rf`flfrmtaol o Dulfrgcalf.

Fmhn yfmr, watn rfùcmr updmtfs dural` tnf yfmr, wfwacc rfvafw, fvmcumtf mld rfport ol tnf dfcavfry otnf ojkfhtavfs holtmalfd al our jusalfss pcml. Pfwacc fl`m`f watn our gfgjfrs, stmifnocdfrs mldpmrtlfrs to sffi tnfar vafws, òod mld jmd, mld tomht ol tnas alorgmtaol to flsurf holtaluousagprovfgflt al mcc tnmt wf do.

Pnfrf jflhngmri ùrfs or alorgmtaol as lothurrfltcy mvmacmjcf wf wacc fldfmvour to put al pcmhfprohfdurfs mld prohfssfs to `mtnfr tnas alorgmtaol.

:=


tnf kourlfy mnfmd


23/24

Tnf Jruhf Efstavmc:6tn-:5tn Mu`ust :2=:


24/24

:0 Hmlgorf XtrfftDulfrgcalf | IQ=: 0LV

2=8>8 08:::5aloBhollfhtal`watnyou.ho.ui

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Gmri @rafvf Rnoto`rmpnah Mrt

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Dfsa`l;

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