the rational for leadership and management training in health care workers saudi health leadership...
TRANSCRIPT
The Rational for Leadership and Management Training in Health Care Workers
Saudi Health Leadership Institute Riyadh, KSA, 2012
Thomas E. Stewart MD FRCPCChief of Medicine and Chief Clinical Officer
Professor of Medicine and AnaesthesiaMount Sinai Hospital , University of Toronto
Outstanding Faculty
The Start of Your Journey
Module 1
After active engagement in this certificate program, participants will be better able to:
Evaluate, assess and prepare to address challenges in health care leadership;
Self-reflect and Uncover personal leadership strengths and styles;
Cultivate, manage and prepare to support a high performance organizational culture.
MODULE 1: Foundations of Leadership
Leading or being prepared for change
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PHYSICIANS ARE NOTORIOUSLY SLOW AT ADOPTING BEST PRACTICESScurvy prevention example
James Lancaster shows lemon
juice is effective
James Lind repeats the experiment
British Navy adopts lemon juice protocol
British merchant
marines adopt lemon juice
protocol
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Vision Skills Incentives Resources Action Plan Successful Change
Skills Incentives Resources Action Plan Confusion
Vision Incentives Resources Action Plan Anxiety
Vision Skills Resources Action Plan Gradual Change
Vision Skills Incentives Action Plan Frustration
Vision Skills Incentives Resources False Starts
Framework: Five Key Change Components for Success
Do you understand yourself?
Do you understand your team?
80% of workplace problems are people problems while 20% are process problems.
10% will confrontaggressively or negatively
< 5% will be honest and try To resolve.
70% will avoid but talkNegatively about you
15% will be nice to you
Learn to build a high functioning team
“The art of becoming a great leader is in developingyour ability to leave your own ego at the door and torecognize the skills and traits you don’t possess and that you need to build a world-class organization.”
Howard Schultz – Chairman of Starbucks
Building the People Around You
Younger and Willing to Think Differently Smarter
I didn’t say you were a terrible doctor.
Learn to communicate effectively
Learn to create and sell a plan
Learn how to think and act differently
Connect all Dots
Use 4 straight lines
Do not retrace
Do not lift pen
Connect all Dots
Use 4 straight lines
Do not retrace
Do not lift pen
