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Page 1: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 2: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 3: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 4: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 5: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

President Trump’s proposed t ar iffs on $200 billion worth of Chinese goods

Including over $10 billion on vinyl, wood (engineered and solid), bamboo, cork, carpet (tufted and woven), quartz, and ceramic t ile (glazed and unglazed).

Source: https://fcnews.net/2018/08/flooring-industry-braces-for-tariffs-on-vinyl/ and http://www.sapdistribution.com/industry-news/trade-wars-tariffs-and-the-flooring-industry

Page 6: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Page 7: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

The tariff will start at 10% but could increase to 25%by year end.

Page 8: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

I don’t import, why should I care?

Page 9: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Trade Statistics

◉2012 - Chinese manufacturers were 22.9% of total U.S. hardwood sales (only 5.4%in 2007). ◉2016 - Imported Manufacturers were 33.7%of hardwood sales ◉2016 - US Manufacturers were only 55.7 percent of total square footage (Imported 44.3%).

Page 10: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

2007 2012 2016

94.677.1

66.3

5.422.9

33.7

HARDWOOD FLOORING WHOLESALE SALES BY REGION

US Imported

Page 11: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Trade Statistics

◉2007 - average import prices were only 7.6% below average selling prices of U.S. manufacturers. ◉2015 - that gap rose to 53.1 percent.

Page 12: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Tariffs will…

◉Likely accelerate the movement toward US based manufacturing, at least in the long term◉Hardwood flooring may benefit as the tariffs on LVT/LVP products will narrow the price gap◉Drive costs to go up…

Page 13: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

“ … but in this world nothing can be said to be certain, except death and taxes.”

Benjamin Franklin

Page 14: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

The US Tax Cuts and Jobs Act changed over 75 laws regarding business taxes!

Did you know…

Page 15: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

21%New Corporate tax rate for all companies… No more brackets!

https://www.irs.gov/newsroom/the-highlights-of-tax-reform-for-businesses

Page 16: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 17: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

What was it?

◉South Dakota files case against Wayfair for failure to pay sales tax for sales conducted in their state◉Escalated to US Supreme Court◉5- 4 majority that statesmay chargetax on purchases made from out- of- state sellers, even if the seller does not have a physical presence in the taxing state.

https://en.wikipedia.org/wiki/South_Dakota_v._Wayfair,_Inc.

Page 18: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

What does that mean for my store?

◉Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations◉You should use Cities List in RFMS to help you manage◉ Consult your tax professional to confirm your setup

Page 19: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

96◉31 States with Tax regardless of presence

Page 20: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Sales & Use Tax Rates are increasing!

◉Texas is proposing raising sales tax by 1% making most cities 9.25%! (after local taxes)◉Increased sales and use tax impacts your customer and you!

Page 21: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Who has the highest sales tax in the country?

Let’s play a game!

Page 22: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

9.10%

9.15%

9.46%

9.41%

10.02%

Page 23: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Source: https://files.taxfoundation.org/20180212171639/LOST2018.png

Page 24: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

The tighter you squeeze, the less you have.

Thomas Merton, Author

Page 25: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 26: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

I can’t control taxes nor tariffs..

What can I control?

Page 27: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Your Costs

Your Customer

Your System

Page 28: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Control your Costs!

◉Shop Around! ◉Raise Prices◉Escalation Clauses◉Bundle Services◉Negotiate Service Costs◉Reduce Overhead

Page 29: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Shop Around

◉Dual Distribution◉Consider unconventional sources◉Negotiate your costs

Page 30: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Raise Selling Prices

◉Average gross margin for floor covering stores is 33.9% in 2018 (down almost 2% from 2017)◉Is it time for you to raise your prices?◉Make sure your selling price includes use tax, freight, and other burden costs

Page 31: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Escalation Clauses

◉Append contracts with an escalation clause if the products on the contract are subject to tariffs◉These can help protect you from unknown price increases◉ “The Contract Price . . . shall be equitably adjusted by Change Order for additional costs . . . resulting from any change in Law, including increased taxes, enacted after the date of this Agreement.”

Page 32: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Bundle Services

◉Ever been to a car wash?◉Have tiers of packages (Gold, Silver, Bronze) and include different services in each

Page 33: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 34: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Lifetime Warranty

Recycle your old floor

Removal of Flooring

Furniture Moving

Expert installation

Appliance Moving

12 Months Same as Cash

50% off Annual Cleaning

Free measure

Baseboard Work

Delivery of your floor

90 days same as cash

Gold SilverPlatinum

Next day installation

3.50 3.00 2.00

Choose your InstallatIon!

Page 35: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Negotiate your Service Costs

◉Renegotiate with your installers◉Have a fixed price list for all installation services◉Use tiered costs for special exceptions◉Learn the Provider Rate Matrix (more on this later)

Page 36: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Reduce your Overhead

Page 37: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Reduce Overhead

◉Use tools like RFMS Business Insights to benchmark your profitability to your peers◉See where your company is overspending◉Use software to automate tasks to make staff more efficient

Page 38: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 39: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Control your Customer

◉Effective advertising campaigns- draw them in the store◉Use CRM to help better engage customer – nurture very lead!◉Construct a Pre- sales funnel –consistency will guarantee results!

Page 40: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Control your customer

◉Wow them with technology- don’t lose the sale to other industries◉Help them best answer WIIFM- let flooring be the only choice!

Page 41: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

What’s in it for me?WIIFM?

Page 42: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

A few reasons people buy…

ComfortSeCurity

Safetyimage

SolveS a problem

featureS

relationShip

invention

emotion

unique

performanCebenefitS

quality

Page 43: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Control your System

◉Cities List◉Add Overhead Margin◉Add Freight Factors◉Add Loads◉Pay Commission based on Gross Profit Margin◉Use several Price Levels◉Update Price Tags frequently◉Product Templates◉Learn the Provider Rate Matrix◉Monitor your costs with reports

Page 44: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Cities List

Page 45: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

City Record

◉Tax Methods- Use Tax- Sales Tax- Line Tax

Page 46: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Overhead Margin

• Add cost using Overhead margin

• Consider what you want your overhead margin to cover

• Rent• Advertising• Admin Wages

Page 47: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

FREIGHT FACTORS

◉The freight factor is used for job costing purposes only. ◉If no freight appears on the supplier invoice, use the freight factor established with this option.◉Percent of Gross Cost or Per Unit Cost◉Set Globally or Product/Invoice Specific

Page 48: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

FREIGHT FACTORS

◉Set up in System Options for a “global” freight factor on all roll goods

Page 49: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

FREIGHT FACTORS

◉Set up in Products individually or via General Range Edit

Page 50: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Select Freight Factor when Costing Invoices

Page 51: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Loads

• Use Loads to add a cost to a product “on paper only”

• Helpful for tariffs or taxes on paid on specific products

• Use to control cost on goods you have negotiated a good cost on

• Can set individually on each product or globally through General Range Edit

Page 52: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Where are loads?

Page 53: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Using General Range Edit for Loads and Freight Factor

◉Products File General Range Edit

Page 54: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

How to determine your Freight Factor and Load Amounts

◉Use Material Analysis sorted by Product Code for total quantity and total cost by product code (or vendor, etc)◉Get total freight expense from Income Statement

Page 55: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

How do I calculate a Freight Factors and Loads?

Material Analysis Total Cost

Income Statement Freight Cost

Percent Cost Relative to Freight

Page 56: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

How do I calculate a Freight Factors and Loads?

Material Analysis Total Quantity

Income Statement Freight Cost Per Unit

Freight Cost

Page 57: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Commission Schedules

Page 58: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Price Levels

Page 59: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Price Tags

• Print tags as costs change

• Use Update Products tool to automatically tag new products with a price change

Page 60: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 61: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Product Templates

Page 62: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 63: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 64: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 65: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Learn the Provider Rate Matrix

◉Create variations to your service costs◉Costs can be based on skill level, job type, location, customer, or installer name◉Free! (after training)◉Human Resources Utilities Provider Rate Matrix

Page 66: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Provider Rates Matrix

Page 67: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities
Page 68: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Monitor your Costs with Reports

◉Several reports in RFMS can help!• Job Cost Sheet for each order• Baseline (new baseline report for all orders)• Job Cost Analysis• Business Insights• Material Analysis for line level reporting

Page 69: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Time for a riddle…

What is the difference between a taxidermist and a tax collector?

The taxidermist takes only your skin.(famously said by Mark Twain)

Page 70: This is your presentation title...Your store should consider collecting sales/use tax in every jurisdiction you do business in – even in out of state situations You should use Cities

Any questions ?RJ PetersenDirector of Training & Implementation800-701-7367 x [email protected]

Thanks!