training and development in mobilink

8/3/2019 Training and Development in Mobilink

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Presented by

Mohammad Nihal Muqri | SP11-MM-0007

Muhammad Hassaan Khan | SP11-MM-0003Murtaza Moiz Farooqui | SP11-MM-0002


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Mobilink GSM (PMCL), a subsidiary of

Orascom Telecom, started its operations

in 1994.

It is the market leader in communication

networks across Pakistan

Mobilink provides the most extensive

network coverage spanning to 5,000+

locations nationwide

About


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HR and Mobilink

Mobilink has great

emphasis on HR and has

adopted policies ofkeeping each employee

as a productive part of

the organization.


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Functions of HR in Mobilink

There are several functionsperformed by HR departmentwhich are given below: Planning

Recruitment

Selection

Formal Interview

Intelligence tests

Research and Development

Training

Occupational Health and Safetymeasures

Career Planning andDevelopment

Performance Appraisal System


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Strategic HR Management atMobilink

HR strategy refers to

specific HRM planning to

achieve its objectives,where such processes are

also done in accordance

with companys mission


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Strategic Planning

Strategic planners

analyzes

what actually is theprevalent culture of the

organization,

what are the

strengths,

weaknesses, opportunities and,

threats (SWOT analysis) of

business and its market


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HR Policies in General

Working Hours Purpose

Meet the production andwork requirements of thecompany

Office Hours

Shift Work

Upon Breach

The person will initiallybe counseled by his /herimmediatesupervisor/officemanager.


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Protection of companys assets and peoplespolicy Purpose

One ofMobilinks reason for success.

Development and maintaining technology. Check and balance on human force.

Procedure Identification of employees.

In written agreement with employees that they wontbe disclosing in-organization information to third party

Assurance to employees regarding full and finalsettlement of their salaries before leaving theorganization.


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Dress Codes

The employees attire shall

not interfere with theperformance of his/her

duties.

Employees related to CR &

general public must

maintain a suitableappearance


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Security and Safety Policy All levels of employees have a primary

responsibility for the safety and well being ofthe organization.

Practicing safety prevention encouraged by: Setting good examples.

Acting upon safety records.

Reviewing safety programs.

Holding personal interviews or group conferences.

Starting activities that will stimulate and maintainemployees interests.


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Companys publication policy

Policy

To communicate Mobilinks policies, objectives, plans

programs and development of all employees. To report all Mobilink activities.

Policy Guidelines

The Company publishes booklets, news articles and

newsletters for the benefit of the employees. The President and the VP Human Resources &

Administration must approve all publications intended

for all employees.


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Attendance policy

In case of any absence within/more than 24

hours must be reported to concerned

department.

In case of illness, a medical statement must

be submitted within 24 hours.


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Policies against the guidelines

Protection of

companys assets

Security and Safety

Policies


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Recruiting and Selection Process

Recruiting policy To aim at hiring without any

discrimination based on: race,

colour,

sex,

nationality,

ancestry,

religion or,

disability.

Sources of Recruitment Internal Advertisement.

Databank.

Advertising.

Head hunters/executive searchorganizations.

Walk in candidates.

Colleges and Universities


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Conditions for Recruitment

The following information would be keptin the Employees Personal File: Interview Evaluation form

Passport size Photos Any other special clause

References.

Copy of N.I.C. Copies of degree(s)

Duly filled application form


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Training

Definition

Identifying the most

appropriate solutions toperformance problems


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Types of trainings

Mobilink emphasizes on two types of

trainings

Soft skill training

Develop a stronger base of knowledge on topics

to make them more productive and less

distracted in their job

Technical Training

Specific skills are focused and developed

accordingly.


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Performance Appraisal

The purpose of this policy is to evaluate workperformance.

Objectives To measure work performance

To motivate and assist employees in improving theirperformance

To identify employees training with advancement

To provide objective information for making decisions on salary increases,

promotions,

bonus and

transfers.

To provide a solid path for career planning for eachindividual


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Career Planning and Development

Definition Employee counseling process

and develop their career skillsand interests.

It is a deliberate process inwhich HR emphasizes on:

personal skills,

interests knowledge,

motivation, and other characteristics; acquires information about

other opportunities andchoices; identifies career related goals

and establishes action plans to

attain specific goals


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Conclusion

In a nutshell, Mobilink has a strong HR

system.

Therefore there isntinconsistency in whatpolicies state and whatemployees say. 90 % of thetimes they were same.

There are some minordiscrepancies but they areadjustable with littleeffort.


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Recommendations


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Recommendations

Following are some of therecommendations based on thosediscrepancies:

Employees are not encouraged to givesuggestions in policy formulation.

Promotion, hiring and firing is virtually in theimmediate bosss hand, this practice can

cause disharmony Mobilink HR lacks in terms of career planning

and development.


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The End

training and development in mobilink

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