UCA Lync Client for AvayaPositioning & Pricing

V3.2

Key Messages• No Enterprise or Plus CAL required• Works with Avaya ACE• You can use (Avaya client doesn’t offer this)

• Lync conferencing• Lync video

• Seamlessly integrates Avaya with Lync • No need to deploy Enterprise Voice on Lync• Ensures customers “gracefully” transition to Lync• No need for Lync Enterprise or Plus CAL’s saves

$248/user

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Intro

The Unified Comms Alliance (UCA) Lync® Client is a UC software application which seamlessly integrates in the Microsoft Lync & Office suite and is interoperable with Avaya Aura ACE and Avaya IP Office (SIP only).

Major Avaya ACE features are implemented within this plug-in to Lync. It enables CTI (controlling your hard phone ie. 96xx, including Avaya softclients) functionality or a full featured VoIP softphone with one click.

For IP Office the client works in softphone mode only as a SIP endpoint.

Some of the features• Seamless integration in Lync/Office• Same Lync “look and feel”• Voice and HD video enables Lync (base license

only required• Softphone or hard phone (CTI) mode• Full presence synchronisation in Lync/Avaya• Access to Active Directory and LDAP directories• Click to Call• Instant audio/video conferences with up to 16/8

participants without the need for additional server

• No Enterprise or Plus CAL required• Supporting Windows7 & 8 32 & 64 Bit

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Lync - FAQ

• Most customers have “free IM&P from Microsoft this comes with the “Standard” CAL (client access lic), this is why lots of customers think Lync is “free”

• Lync Enterprise Voice requires “Enterprise and Plus CAL’s costing US$123 each ie. US$248

• The UCA Client DOES NOT require the additional CAL’s to function, ie the customer integrating Avaya and Lync saves US248 per user

• Avaya’s client “turns off” some native Lync features tying the customer to Avaya’s own video and conferencing products, the UCA Client DOES NOT do this

• Avaya has it’s own free client that requires Aura 6.2

• Avaya client “turns off” key Lync features that customers want, forcing either to buy AAC8 for conferencing, and Scopia for video. Most often at this stage the customer decides to “rip & replace” the entire Avaya estate to go “full” Lync

Feature Avaya ACA UCACall Log ✔️

Standard Lync ClickToCall support out of Office/Browser ✔️

Standard Lync Keypad support for dialling phone numbers ✔️

Lync Peer-to-peer Call Support ✔️

Lync Search Rules for resolving Lync contacts based on Phone numbers

✔️

Dialplan/Phone number manipulation support ✔️

Deskphone/Softphone support ✔️ ✔️

IP Office support (SIP only) ✔️

Video/Audio conference support – no participants 3 9/16Use of native Lync User interface (No Lync UI manipulation) ✔️

Comparison

As tested UCA Labs 30/9/2014

Lync Buddy List

Lync Conversation Window

Choose between a Lync call and via Avaya Communication Manager

Lync Keypad Lync - Audiosettings

Outlook

All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

Outlook

All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

• Dialpad field for new call initiation can be opened just by clicking on the keypad icon

UCA Keypad UCA Call Control

Mute

Hang up

Transfer

Hold

Video

Keypad

Audio Controls

UCA Click to call

Webpage

Mark & press F8 -> UCA CallWorks from any application

Any Application

Ctrl+Click to initiate a call

Email

Ctrl+Click to initiate a call

Sharepoint

Ctrl+Click to initiate a call

Word Online

Ctrl+Click to initiate a call

Word Document

UCA user configuration

Capex Pricing

• Buying Outright Pricing– USD 35.00– EUR 25.00– GBP 19.50

Support @ 21% (USD 7.35 annually in advance)

* Support is mandatory

Opex Pricing

GBP EUR USD

Term* Price Term* Price Term* Price

12 £1.50 12 € 1.90 12 $2.50

24 £1.25 24 € 1.60 24 $2.10

36 £1.00 36 € 1.30 36 $1.70

* Term in months, Pre-Paid and includes support