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    Unilever

    Presented to:

    Mr. Yousuf Sharjeel

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    Unilever

    Presented By:

    M. Owais Khalid

    Saud Baloch

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    UNILEVEROVERVIEW

    SWOT ANALYSIS

    KEY COMPETITOR

    PRODUCTS AND SERVICES OF

    COMPETITORS

    COMPETITIVE ANALYSIS PRODUCTS AND SERVICES

    STRATEGIES

    CONCLUSION AND RECOMMENDATION

    Topics Will Be Covered

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    Created in 1930 as result of a merger

    Key player in the food and household productsindustry

    Maintains dual headquarter/dual chairpersonapproach

    Launched Path to Growth strategy (2000) to revivethe company

    Historically grew through acquisitions Every dayaround 160 million people in150 countries will buya Unilever brand.

    Unilever Overview

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    13 of our brands achieve annual sales of E1 billion ormore. Our top 25 brands account for over 70%of sales.

    Dressings E14,232 7. growth 6%

    Turnover (millions) Underlying sales growth Icecream and beverages E7,694 5. growth 9%

    Operating profit (millions)E7,167

    Turnover (millions)E40,523

    We have operations in around 100 countries and ourproducts are on sale in about 50 more.

    Employees (year end) 174,000

    Purchase of goods and services (millions) E29,346

    Unilever Overview

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    All 22,000 products in our food and beverageportfolio.

    Lifebuoys rural hand washing campaign in Indiahas reached 120 million people over 20022008

    Our Signal/Pepsodent/Close Up toothpaste brandshave reached more than 44 million children withschool-based oral hygiene programmes over19962008

    Achieved a 19%* reduction in our accidentfrequency rate from 20072008

    Deliver 15 million school meals to 80,000 childrenin 2008 via our partnership with the United Nations

    World Food Programme.

    Unilever Overview

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    160 million times a day someone buys a Unileverbrand

    13 brands with sales of E1 billion or more per year

    15 billion invested in advertising and promotion

    E927 million invested in R&D Hand washing Day on 15 October 2008. We

    worked closely with NGOs, governments and othercompanies to launch the day in 75 countriesaround the world.

    Unilever is one of the worlds largest buyers of palm oil. We purchase 1.5 million tonnes a year foruse in products.

    We own over 2 million point-of sale ice cream

    freezer cabinets worldwide.

    Unilever Overview

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    Delivered 16 million meals to 76 000 childrenin 2008.

    Lifebuoy aims to take its hand washingmessage to 1 billion people by 2012.

    Unilever will purchase all palm oil fromcertified sustainable sources by 2015.

    Over 19952008, achieved a 68%*reductionin total waste per tonne of production.

    Ranked 9th out of 21 in 2008. Sales from developing markets reached 47%

    in 2008

    Unilever Overview

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    By end 2008, around 10 500 people involved and 40 000tree seedlings raised.

    Unilever has contributed around Rs. 78 (Mn) to earthquakerelief including:

    Rs. 35.5(Mn) to president relief fund

    Rs.3.5(Mn) to TCF for long term reconstruction and Re-buildings for the affected areas

    4(Mn) of employee contributions to president relief fund

    3(Mn) worth of contributions from our overseas Unilever

    colleagues from Sri lanka, Turkey, Indonesia & etc In addition the company has donated 5(Mn) worth of goods

    for immediate relief including tents, blankets, Tea & Soap.

    Unilever Overview

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    Mission

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    Mission Statement

    Unilever's mission is to add Vitality to

    life. We meet everyday needs for

    nutrition, hygiene and personal care

    with brands that help people feel

    good, look good and get more out of life.

    Look good, feel good and get more out of life

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    Achievements

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    Achievements

    ISO Certification KSE Top

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    Achievements

    Asian CSR AwardHealth and

    Safety Award

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    Achievements

    TPM Award

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    BRANDS

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    Brands

    22,000 products in our food and beverage portfolio

    13 brands with sales of E1 billion or more per year

    PERSONAL WASH

    TOILET SOAPS

    Lifebuoy (3 varieties)

    Lifebuoy Gold (2 varieties) Lux (8 varieties)

    Breeze

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    FABRIC AND HOME CARE

    FABRIC WASH

    SurfExcel

    Power Surf

    Sunlight Washing Powder Wheel

    HOME CARE

    Vim Dish Washer/Scourers

    Vim Bar

    Vim Powder

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    PERSONAL Care

    HAIR CARE

    Sunsilk Shampoo (4 varieties)

    Lifebuoy Shampoo

    Harmony Soap

    SKIN CARE

    Fair & Lovely skin cream and lotion

    Ponds skin cream Ponds talc

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    DENTAL CARE

    Close-up Tooth paste

    Pepsodent Tooth Paste

    TEA

    Yellow Label

    Yellow label Danedar

    Richbru

    Top Star Taaza Leaf

    Supreme

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    ICE CREAM

    Cornetto(3varieties), Feast(2 varieties)

    Feast Stickless, Top Ten,Star Cup(4

    varieties),Callipo Split Fruiti, Peddle Pop (3varieties),3-D, Solo(3 varieties),Polka Cup

    Panda, family Packs

    Magnum

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    Our foods brands include:

    Knorr

    Bertolli PG Tips

    Magnum

    Liptons

    Hellmans

    Colemans

    Foods

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    Our home and personal care brands include:

    Dove

    Cif Persil

    Domestos

    Sunsilk

    Comfort

    Lux

    Home and Personal Care

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    Our home and personal care brands

    include:

    Signal Vaseline

    Comfort

    Radiant

    Home and Personal Care

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    Competitor Comparison

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    PRODUCTS OF NESTLE

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    Top Competitors Key Measures:

    UL

    UL KFT PG

    Valuation

    Price/Earnings 12.86 22.01 16.75

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    Per Share Data

    UL KFT PG

    Last Dividend 68.98 91.80 43.36

    Book Value 5.03 15.02 20.84

    Revenue 40.52 B 42.2 B 83.5 B

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    Profitability

    EBIDTA 8.46 B 4.83 B 20.71 B

    Operating Margin 14.55% 11.94% 22.13%

    Profit Margin 12.42% 6.87% 14.46%

    Gross Profit Margin 49.06% 33.25% 51.27%

    UL KFT ------ PG

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    57%

    43%

    Foods Division

    Home and Personal Care

    Revenues: Product Segmentation

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    Quick Ratio 12.42 6.87 14.46

    Current Ratio 0.83 1.03 0.69

    LT Debt to Equity Ratio 62.72 83.73 32.45

    ROE 31.67 7.93 17.34

    ROA 10.49 5.69 10.61ROIC (Return on Invested Capital) 17.20 8.22 12.51

    UL KFT --------- PG

    F

    inancial Strength

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    Competitive ProfileMatrix (CPM)

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    Competitive Profile Matrix (CPM)

    The competitive profile matrix identifies a firms

    major competitors and its particular strength

    and weaknesses.

    Steps in CPM;Success Factors

    Weight (0.00 to 1.00)

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    Steps in CPM

    Rates (1 to 4);

    4= Major strength

    3= Minor strength

    2= Minor weakness

    1= Major weakness

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    Competitive Profile Matrix

    (unilever)

    Unilever P&G KraftSuccess Factors Weight Rating Score Rating Score Rating Score

    Quality 0.13 4 0.52 3 0.39 3 0.39

    Financial Position 0.15 4 0.60 3 0.45 4 0.60

    Market Share 0.16 3 0.48 3 0.48 3 0.48

    Technology/innov

    ation

    0.12 3 0.36 4 0.48 3 0.36

    Global Market 0.10 3 0.30 4 0.40 3 0.30

    Price

    Competitiveness

    0.10 2 0.20 3 0.30 4 0.40

    R&D 0.14 4 0.56 3 0.42 3 0.42

    Customer Loyalty 0.10 3 0.30 3 0.30 2 0.20

    Total 1.00 3.32 3.22 3.15

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    Largest organizations

    Advanced technology

    well skilled professionals Good distribution network all over world

    Unilever provided creative strategies

    Strong marketing and good image creation

    Wide distribution channels in both national andinternal markets

    Decentralized decision-making

    Strengths

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    Strengths

    High market share

    Strong management teams

    Efficient HRM department

    Strong reputation

    Global innovation centers

    Understanding local culture

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    WeaknessesWeaknesses

    Competitors offered better alternative product

    Dual co-chair approach and dual companystructure create problems

    Lack of high volume brands

    Slow sales growth compared with thecompetitors.

    Low cash flow

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    WeaknessesWeaknesses

    Focus on short term strategy

    High cost of restructuring Hard to manage and control company

    structure

    High cost limit promotions in company

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    Opportunities

    Rural areas are a large prospective market

    Employing external job applicants

    Gain high market share Introducing new distribution channel

    Advertising through e-commerce

    Promote its products in new geographic areas

    Customer base is increasing with effective marketing

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    Opportunities

    Take advantage of the changes of technology

    Increase cash flow

    Gain scale of economies

    Decrease its labor cost

    Maintaining good relationship

    Population expanding at a rapid rate

    Current capacity utilization is 80%

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    THREATS

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    Threats

    Product innovation is ineffective

    The high competition for market share

    increases rapidly

    Changes of peoples lifestyle

    Political and Economic factors

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    Threats

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    Threats

    Increasing social awareness in society

    Unfavorable conditions

    Companys image destroyed

    Acquisition decision

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    ThreatsThreats

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    Strategies & Recommendations

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    Reported a net loss of $318M

    In 2004, underlying sales grew by

    only .4%, leading brands by .9% Issued 1st ever profit warning

    ahead 3% decline

    Lagging behind competitors interms of marketing andinnovation

    No. Unileverwas getting there, but getting there too late

    Is it working?

    Failure to increase advertisingand marketing efforts

    Still lack focus and effectivestrategy execution

    The company remained toolocal

    Unilever plans to discontinuethe Path to Growth Strategy

    So whats next?

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    Successfully modifyunsuccessful brands

    Leading brands increasedsales from 75% to 93%

    12 brands with sales of1B+

    Consistent growth in

    Home & Personal Care Improved overall quality

    and growth profile ofFood portfolio

    Yes

    Global procurement

    programs have delivered

    2.4B, excess of 1.6B target

    Improved capital efficiency Successful integration of

    Best foods acquisition

    Operating assets have

    improved by 9%,

    exceeding 6% target

    Is it working?

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    Competing with the Giants

    Giants dominate all

    categories

    Giants are growing

    Giants operate globally

    Marketing is a luxury

    Misbelief that Marketing

    needs big budgets

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    It is going to get tough, so we will need to beequally tough in response

    Strategies forcompetitors to the employee

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    Path to Growth Strategies2001

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    Why Path to Growth Strategy

    Years of slow performance

    Lack of sound corporate strategy

    Low-volume brands Small global presence compared to competition

    Mediocre performance in emerging markets

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    Objectives of Path to Growth

    Expectations

    Achieve double-digit EPSgrowth

    Secure a better competitive

    position in global food and

    household

    Build brand value to gain

    pricing power

    Top-line sales growth of5-6% annually

    Increase operating profit

    margins 11% to over

    16%

    Strategic Targets

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    Strategic Issue

    What adjustments, both internally and

    externally, should

    Unilever make to rebuild astrong and focused competitive strategy?

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    1. Reorganize and Unilevers organizational

    structure.

    2. Implement Unilever Believer product and

    brand extensions.

    Recommendation 1

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    Recommendation 1

    Strategy Justification

    Reduced

    effectiveness and

    slowed the decision

    making process.

    Unilever maintained two

    business entities, dualchairperson approach

    Board and businessresponsibilities conflicted

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    One Unilever

    An initiative to create an overall umbrella brand

    across all Unilevers brands that will eventually

    consolidate various businesses under one name

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    Recommendation 2

    Strategy Justification

    Consumers demand high quality products that both are

    convenient and delicious Consumers look for new ways to use products

    More females are working full time jobs

    Large population of single-parent households

    Increase consumer focus on health and nutrition

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    Recommendation 3

    Environmental issues are becoming increasingly

    important

    Failure to address these issues can damage brand

    reputation

    LCA is a useful tool to measure, understand and

    communicate environmental performance

    innovation process, product design

    communication with external stakeholders

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