UX is Team Work - Agile in the City: Bristol, 2016

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<ul><li><p>oxfordcc.co.uk </p></li><li><p>https://userresearch.blog.gov.uk/2014/08/06/have-you-had-your-recommended-dose-of-research/</p><p>GOV.UK</p></li><li><p>@MARIANAMOTA</p></li><li><p>Meet users early and often.</p><p>@MARIANAMOTA</p></li><li><p>ETHNOGRAPHIC RESEARCH</p><p>Oxford Computer Consultants running user interviews for National Grid@MARIANAMOTA</p></li><li><p>MarianaUX Designer</p><p>MarkProject Manager Reynold</p><p>Account Manager</p><p>TimDeveloper</p><p>ETHNOGRAPHIC RESEARCH</p><p>Oxford Computer Consultants running user interviews for National Grid@MARIANAMOTA</p></li><li><p>PaulSupport and training</p><p>MarianaUX Designer</p><p>Ant User</p><p>USER INTERVIEW</p><p>Oxford Computer Consultants running user interview at Bath &amp; North East Somerset Council@MARIANAMOTA</p></li><li><p>USER RESEARCH STREAMED BACK TO THE OFFICE</p><p>@MARIANAMOTA</p></li><li><p>@MARIANAMOTA</p></li><li><p>Its not what users want. </p><p>@MARIANAMOTA</p></li><li><p>Its not what users want. </p><p>Its what users need.</p><p>@MARIANAMOTA</p></li><li><p>@MARIANAMOTAhttps://en.wikipedia.org/wiki/Alan_Cooper#/media/File:AlanCooper.jpg </p><p>Alan Cooper Pioneer in interaction design</p><p>Watch: https://www.youtube.com/watch?v=sNWBnCazIcU&amp;feature=youtu.be&amp;t=5m16s</p><p>https://www.youtube.com/watch?v=sNWBnCazIcU&amp;feature=youtu.be&amp;t=5m16s</p></li><li><p>USER FLOW</p><p>@MARIANAMOTA</p></li><li><p>User flow</p><p>QUESTION - MISSING - IDEA</p><p>@MARIANAMOTA</p></li><li><p>SKETCHING</p><p>@MARIANAMOTA</p></li><li><p>http://whatisdesign.net/wid/what-is-design-according-to-bill-buxton/</p></li><li><p>User groupsUser flow</p><p>Sketches</p><p>Sprint goal</p><p>Sprint tasks</p><p>MetricsProject goal</p><p>http://www.romanpichler.com/tools/product-canvas/</p></li><li><p>@MARIANAMOTA</p></li><li><p>Feel comfortable sharing unfinished work.</p><p>@MARIANAMOTA</p></li><li><p>STAKEHOLDER WORKSHOP</p><p>@MARIANAMOTA</p></li><li><p>THE PROCESS</p><p>@MARIANAMOTA</p></li><li><p>THE PROCESS</p><p>@MARIANAMOTA</p></li><li><p>THE PROCESS</p><p>@MARIANAMOTA</p></li><li><p>Peter Merholz &amp; Kristin Skinner</p></li><li><p>@MARIANAMOTA</p><p>Source: http://www.slideshare.net/peterme/organization-design-for-design-organizations </p><p>Watch: https://youtu.be/EXGVf_WYUkY</p><p>http://www.slideshare.net/peterme/organization-design-for-design-organizationshttps://youtu.be/EXGVf_WYUkY</p></li><li><p>@MARIANAMOTA</p><p>Source: http://www.slideshare.net/peterme/organization-design-for-design-organizations </p><p>Watch: https://youtu.be/EXGVf_WYUkY</p><p>http://www.slideshare.net/peterme/organization-design-for-design-organizationshttps://youtu.be/EXGVf_WYUkY</p></li><li><p>Verbal communication: </p><p>Facilitator &amp; Leader</p></li><li><p>Facilitator language Warm and neutral </p><p> Active listening </p><p> Passive and inclusive tone </p><p>How about </p><p>Maybe we can </p><p>What if</p><p>@MARIANAMOTA</p></li><li><p>Leader language Competence </p><p> Expert </p><p> Direct and muscular language </p><p>Thats absolutely right, and heres why </p><p>I completely agree because </p><p>This is my plan</p><p>@MARIANAMOTA</p></li><li><p>https://medium.com/shopify-ux/fresh-eyes-design-talks-ddecdb2cc237#.x7hydvk0i@MARIANAMOTA</p><p>https://medium.com/shopify-ux/fresh-eyes-design-talks-ddecdb2cc237#.x7hydvk0i</p></li><li><p>When asking for feedback: State clearly: </p><p> Where you are at What you expect feedback on </p><p> Ask clear questions </p><p> Explain the rationale for your decisions</p><p>@MARIANAMOTA</p></li><li><p>When giving feedback: </p><p> Ask the current status of the design </p><p> Question first. Comment last. </p><p> Explain technical challenges </p><p> Dont refer to your personal taste. Refer to the briefing and user research. </p><p>@MARIANAMOTA</p></li><li><p>Avoid: </p><p>I dont like it. </p><p>Cant do it (without explaining why) </p><p>@MARIANAMOTA</p></li><li><p>Go back to the brief.</p><p>Gerry Leonidas in an interview for Talking Design</p><p>@MARIANAMOTA</p></li><li><p>Give it 5 minutes.</p><p>https://signalvnoise.com/posts/3124-give-it-five-minutes</p></li><li><p>If someone loses, you did it wrong</p><p>When negotiating</p><p>http://www.artofmanliness.com/2011/05/11/how-to-haggle-like-your-old-man/</p></li><li><p>Lets not settle. </p><p>We work with technology. </p><p>Its always changing. </p><p>This process will change. </p></li><li><p>So, </p><p>Lets keep meeting up, </p><p>discussing, improving. </p><p>Regularly. </p></li></ul>