vakrangee kendra urban with atm franchisee opportunity - web.pdf
TRANSCRIPT
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We Provide the Last Mile Banking
Vakrangee Kendra
Opportunity
Powering the Prime Minister’s
Social Security Scheme’s
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Vakrangee Limited 2
This presentation has been prepared by Vakrangee Limited (“Vakrangee” or “VL” or the “Company”) solely for your
information and for your use and may not be taken away, reproduced, redistributed or passed on, directly or indirectly, to
any other person (whether within or outside your organization or firm) or published in whole or in part, for any purpose. By
attending this presentation, you are agreeing to be bound by the foregoing restrictions and to maintain absolute
confidentiality regarding the information disclosed in these materials.
The information contained in this presentation does not constitute or form any part of any offer, invitation or
recommendation to purchase or subscribe for any securities in any jurisdiction, and neither the issue of the information nor
anything contained herein shall form the basis of, or be relied upon in connection with, any contract or commitment on the
part of any person to proceed with any transaction. The information contained in these materials has not been
independently verified. No representation or warranty, express or implied, is made and no reliance should be placed on the
accuracy, fairness or completeness of the information presented or contained in these materials. Any forward-looking
statements in this presentation are subject to risks and uncertainties that could cause actual results to differ materially from
those that may be inferred to being expressed in, or implied by, such statements. Such forward-looking statements are not
indicative or guarantees of future performance. Any forward-looking statements, projections and industry data made by
third parties included in this presentation are not adopted by the Company and the Company is not responsible for such
third party statements and projections.
This presentation may not be all inclusive and may not contain all of the information that you may consider material. The
information presented or contained in these materials is subject to change without notice and its accuracy is not
guaranteed. Neither the Company nor any of its affiliates, advisers or representatives accepts liability whatsoever for any
loss howsoever arising from any information presented or contained in these materials.
THIS PRESENTATION IS NOT AN OFFER OF SECURITIES FOR SALE IN THE UNITED STATES OR ELSEWHERE.
2
Disclaimer
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Table of Contents
Company Overview
Vakrangee Kendra
Banking Business
White Label ATM
Regulatory Clearances
Vakrangee Kendra Technology
Vakrangee Kendra Operations
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Vakrangee Limited
Company Overview
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Vakrangee Limited
• India’s one of the leading E-Governance player, functioning as systems integrator and end-to-end service providerfor various E-Governance projects over two decades.
• India’s leading enrolment agency for UIDAI Project.
• Continuously evolved over the years and moved up the value chain from being a sub-contractor to a consortium
partner to an independent bidder for various E-Governance projects leading to leadership position and higher
margins.
PEDIGREE & EXECUTION CAPABILITY
PAST
Sub Contractor
EVOLUTION PHASEPartner
(Consortium Basis)
PRESENT
Prime/Leading Player
FUTURE
Technology Intensive Retail Transformation
Sector Focus: IT / E-Governance
Sector Focus: Efficient delivery of various services & products – Banking, Insurance,White Label ATMs, Decongestion Branches, eGovernance, eCommerce. (Leverage the
existing infrastructure and resources in geographies where company has already been
present executing various e-governance projects).
• Financial Inclusion: Exclusive mandate (as Common BC) from banks, under RBI and MoF, for 5 + 2 years to setup &
manage bank branches in the states of Maharashtra, Rajasthan & Delhi. Expanding to 12 more states under
“Pradhan Mantri Jan Dhan Yojana” to target around 35,000 ultra small branches in rural areas and 15,000 de-
congestion branches in urban/semi urban areas.
• White Label ATM: License from RBI to open a minimum 15,000 White Label ATMs over three years across India.
• Decongestion Branch: Open branches to decongest bank branch operations in urban and semi-urban areas.
BUSINESS TRANSFORMATION
About Us: Company Overview
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Vakrangee Limited 6
Our Businesses
E-GOVERNANCE
Systems Integrator & End-to-End
Services Provider
VAKRANGEE KENDRA
Business Correspondent (BC)
Bank Branches
VAKRANGEE KENDRA
White Label ATMs (WLA)
• More than 20 years of consistent
execution experience.
• Business Evolution: Sub-contractor
to Consortium Partner to Prime /Independent Bidder.
• Current Projects: (under NeGP)
• UID - Unique Identification
Project
• SSA - Sarva Siksha Abhiyan
• PDS - Public Distribution System
• RSBY -Rashtriya Swasthya Bima
Yojana• IGRS - Inspector General of
Registration & Stamps
• PMS / DMS - Electoral Data
• Setup & manage 50,000 BC bank
branches across 16 states by FY17,
under Common BC and National BC
agreements with various publicsector & private banks.
• 35,000 rural & 15,000 urban BC
bank branches.
• Offer 33 different banking services
as outlined by RBI, earning
transaction fee from respective
banks.
• Permitted to offer various services(Insurance, eCommerce &
eGovernance) and products from
these BC branches.
• Received License from RBI to setup
& manage minimum 15,000 WLAs
across India over next 3 years.
• Earning transaction fee fromfinancial & non-financial
transactions.
• Other revenue generating avenues
like OOH advertisements and value
added services.
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Last 3 Year Financials
Shareholding Pattern – Dec 2014
As on 01.04.15 (BSE)
Market cap (Rs. Mn) 54,401.3
Price (Rs.) 108.05
No. of shares outstanding (Mn) 503.48
Face Value (Rs.) 1.00
52 wk. High-Low (Rs.) 154.00 – 93.75
• Vakrangee has been classified in the Specialty Retail
industry by Bombay Stock Exchange (BSE).
• Vakrangee is included in CNX 500 & BSE 200/500 &
Mid-Cap Index and is also included in MSCI Global
Small Cap Index on 30th May 2014.
• Vakrangee is also got included in Group ‘A’ stocks of
BSE.
• Group A classification is based on qualitative factors -
Corporate Governance, Compliance track record,
Responsible/Sustainable Investment etc. and
quantitative factors - market capitalisation, public
share holding, floating stock, trading volume etc.
13,578 15,52419,581
18.2% 25.0%
27.7%
18.0%
21.6%
28.3%
1 2 3
Series1 Series2 Series3
1
38.77%
2
3.17%
3
7.31%
4
50.75%
Financial Overview &
Shareholding Structure
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Awards and Accolades Certifications
• ET-500 Companies for 2013 as published by ET
• Nominated (top 5) for the best CEO (IT & Its) by Business Today
in January 2014
• 26th in the Deloitte Technology Fast 50 companies in India, 2012
• 18th in the Deloitte Technology Fast 50 companies in India, 2011
• 226th rank in Deloitte Fastest 500 growing Asia Pacific
companies in 2011
• CA. Business Leader - SME (3rd Rank) of the Year Award, 2008
to the Chairman by Institute of Chartered Accountants of India
• Economic Times ET 500 best companies in India in 2006-07
8
Awards and Certifications
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Vakrangee Limited
Vakrangee Kendra – BankingBusiness
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Vakrangee Kendra for CBI Vakrangee Kendra for UBI
Vakrangee Kendra for BoB Vakrangee Kendra for PNB
10
Vakrangee Kendra and ATM
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Vakrangee Kendra is a revolution that will change the
lives of Indian citizens providing various services underone roof
All services in Vakrangee Kendra are technologydriven, real time, fully secure and accessible round
the clock
http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4http://www.youtube.com/watch?v=a0O8tCcGeB4
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Vakrangee Kendra:
Scope of Services
Banking Business
Correspondent
Services
Insurance
eCommerce Services
eGovernance Services ATM Services
• Mobile Recharge
• DTH Top-up
• eCommerce Portals
• Account Opening• Cash Withdrawal
• Cash Deposit
• Fund Transfer
• Financial
Transactions
• Non-Financial
Transactions
• UID Enrollment• UID Updation
• Utility Bill Payments
• Other Govmt.
Services
• LIC
• NIA
• Pension
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Vakrangee and Pradhan Mantri
Jan Dhan Yojana
“Jan Dhan Yojana is at the core of our
philosophy of 'Sabka Saath, Sabka Vikas' and
we will work towards its success.”
— Narendra Modi (@narendramodi) August
25, 2014
Bank accounts for each household is a nationalpriority for us. We need to rise to the occasion
& successfully overcome this challenge.
— Narendra Modi (@narendramodi) August
25, 2014
The scheme will cover both urban and rural areas of India
Two bank accounts per household will be opened
Every household will have two Ru-Pay Cards increasingviability of ATM
Vakrangee is best positioned as a Business Correspondent for multiple banks to speed up
the scheme with its large experience and technology backed systems
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Vakrangee and Pradhan Mantri
Jan Suraksha Yojana
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eGovernance - Government to
Customer Services
From time to time more eGovernance services will be added under Vakrangee Kendra.All such services are subject to prior approval of respective Governments.
Aadhar Enrolment
Direct Benefit Transfer
Electricity Bill Payment
Birth/Death/Caste/Land Record Certificate
Pension
Child Scholarship etc
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Vakrangee Limited 16
First of its kind Banking Business
Correspondent Service
e-KYC basedAccountOpening
No paperbased KYC
documents orforms
required asapproved by
RBI
Paperless
Alltransactionsare securely
authenticated
throughAadhaar
Real Time
BankingCustomersconnected
directlythrough
micro-ATM toBank’s CBS
Interoperable
At aVakrangee BCoutlet of anintegrated
bank,customers of
multiplebanks can be
served
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Vakrangee Limited 17
Vakrangee Kendra – Financial
Inclusion Engine
InstantElectronic
AccountOpening (e-KYC)
InterOperableBanking
BiometricBanking(AEPS)
Secure – AadhaarBased Authentication
Inter Bank A/C to A/Ctransfer
Fast Account Opening
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Vakrangee Limited 18
Banking Services permitted in a
Vakrangee Kendra
Jan Dhan Yojana Bank A/C Opening
Deposit in Savings A/C (Also AEPS)
Withdrawal from Savings A/C
Remittances - A/C to A/C
Transactions – ONUS and OFFUS
Deposit in Recurring A/C
Withdrawal from Recurring A/C
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Vakrangee Limited 19
Potential Banking Facilitation
Services
Savings A/C Opening
Recurring Deposit A/C Opening
Current A/C Opening
Fixed Deposit (TDR/STDR)
Retail Loans – Disbursement/Repayment
Overdraft
Kisan Credit Card – Disbursement / Repayment
Gramin Credit Card – Disbursement / Repayment
Self Help/Joint Liability Group Management
Recovery in NPA Accounts – Substandard/Doubtful
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Vakrangee Limited 20
Associated Banks
1. State Bank of India (SBI)
2. Allahabad Bank
3. Bank of Maharashtra
(BOM)
4. Central Bank of India (CBI)
5. Bank of Baroda (BOB)
6. Union Bank of India (UBI)
7. Bank of India (BOI)
8. Punjab National Bank
(PNB)
9. MGB (RRB of BoM)
10. BRKGB (RRB of BoB)
11. KGSGB (RRB of UBI)
12. BUPGB (RRB of BoB)
13. RMGB (RRB of SBBJ)
14. VKGB (RRB of BoI)
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Vakrangee Limited 21
Insurance
Vakrangee Limitedis a corporateagent for LIC and
NIA providingInsurance servicesacross India.
LIC includes its fullrange of Micro andConventional
policies
NIA includes vehicleinsurance, fire/crop
and other generalinsurance products
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Vakrangee Limited 22
eCommerce Services
eCommerce Services Mobile Recharge
New Mobile Connection
DTH Recharge
Other services are inthe pipeline and will
be introduced in thefuture
E-Commerce Portal - WhiteGoods, Garments, etc.
Mobile Hardware andAccessories
BSE/NSE Terminal etc.
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Vakrangee Limited
Vakrangee Kendra – White Label ATM
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Vakrangee Limited 2424
White Label ATM Opportunity:
India has one of the lowest ATM Penetration
ATM PENETRATION IN INDIA: ONE OF THE LOWEST
• There is huge opportunity for ATM growth through the
white label model.
• As on Feb 2015, India had ~ 190,000 ATMs. It is expected to
cross 350,000 ATMs by 2017 in India.
• RBI WLA license to Vakrangee –
• Set up minimum of 5,000 WLAs every year for 3 years
• Maintain rural (Tier III to VI) to urban (Tier I & II) ratio
of 2:1 (incl. minimum of 10% to be set up in Tier V & VI)
• Co-located WLA annexed to urban Vakrangee Kendra to exploit revenue and cost synergies.• AEPS / Biometric authentication to provide flexibility of accessing ATM either through fingerprint or bank card.
• Co-located urban branch will help in building the account / card base, thus improving the viability of WLA.
• Combination of owned model and franchisee model for the WLAs.
• Derive revenue from financial (Rs 15) & non financial (Rs 5) transactions, OOH advertisements and value added
services.
VAKRANGEE WLA STRATEGY
2,825
2,0481,854
1,660
1,278 1,186
634 599375
112
1 2 3 4 5 6 7 8 9 1 0
ATM per Mn Population
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Vakrangee Limited 2525
Efficient Customer Traffic
Management with Co-located WLA
• Around 32% of urban households do not have formal banking access.
• According to the 2011 study by Analysys Mason, a global think tank, the total transaction value of domestic
remittances in India stood at around Rs 794 bn in 2010 (80% directed from urban to rural India) and was expected
to cross Rs 1,000 bn by 2014, growing at 12% CAGR.
• Further, significant amount of remittances, especially by migrant population (with no bank account) happen
through unorganised route.
• Thus, the overall banking transaction activity at urban BC branches can be significantly higher compared to rural
BC branches.
FINANCIAL INCLUSION IS A MAJOR PROBLEM EVEN IN URBAN INDIA
EFFICIENT CUSTOMER TRAFFIC MANAGEMENT
THROUGH CO-LOCATED WHITE LABEL ATM
Vakrangee Kendra White Label ATM
• Cash Deposit
• Cash Remittance
• A/C to A/C
Remittance
• Other eGovernance
& eCommerceActivities
• Cash Withdrawal
• A/C Balance
Enquiry
• Mini Statement
In India, ATMsare currently
permitted by RBI
to only allow
cash withdrawals
and A/C balance
enquiries
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Vakrangee Limited
Regulatory Clearances
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Vakrangee Limited 27
Regulatory Clearances for all
Active Services
RBI Certificate of Authorization for White Label ATM
Master Services Agreement with Rajasthan Government for CSC
Local Service Provider for e-Mitra Project
Banking Business Correspondent Services for Maharashtra
Banking Business Correspondent Services for Rajasthan and Delhi
LIC Allotment of Corporate Agency Code and New India Assurance Agent License
National Banking Business Correspondent Services for Union Bank of India
National Banking Business Correspondent Services for Bank of India
National Banking Business Correspondent Services for Allahabad Bank
Business Associate to provide Telecomm Services for Idea Cellular across the country
http://localhost/var/www/apps/conversion/tmp/scratch_4/Certificate%20received%20from%20RBI%20towards%20WLA%20.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/MSA%20of%20Rajasthan%20CSC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LOI_eMITRA_Rajasthan.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/VFL_SBI_BC_Maharashtra1.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/VFL_BOB_BC_Rajasthan_Delhi1.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LIC_Allotment%20of%20Agency%20Code.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/New%20India%20Assuarance_Agent%20Licence.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Union%20Bank%20of%20India_National%20BC.PDFhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Bank%20of%20India_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Allahabad%20Bank_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Agreement_IDEA%20CELLULAR%20LIMITED_opt.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Agreement_IDEA%20CELLULAR%20LIMITED_opt.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Allahabad%20Bank_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Allahabad%20Bank_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Bank%20of%20India_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Bank%20of%20India_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Bank%20of%20India_Agreement_National%20BC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Union%20Bank%20of%20India_National%20BC.PDFhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Union%20Bank%20of%20India_National%20BC.PDFhttp://localhost/var/www/apps/conversion/tmp/scratch_4/New%20India%20Assuarance_Agent%20Licence.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/New%20India%20Assuarance_Agent%20Licence.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LIC_Allotment%20of%20Agency%20Code.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LIC_Allotment%20of%20Agency%20Code.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/VFL_BOB_BC_Rajasthan_Delhi1.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/VFL_SBI_BC_Maharashtra1.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LOI_eMITRA_Rajasthan.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LOI_eMITRA_Rajasthan.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LOI_eMITRA_Rajasthan.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/LOI_eMITRA_Rajasthan.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/MSA%20of%20Rajasthan%20CSC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/MSA%20of%20Rajasthan%20CSC.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Certificate%20received%20from%20RBI%20towards%20WLA%20.pdfhttp://localhost/var/www/apps/conversion/tmp/scratch_4/Certificate%20received%20from%20RBI%20towards%20WLA%20.pdf
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Vakrangee Limited 2828
Vakrangee Kendra
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Vakrangee Limited 2929
Vakrangee Kendra
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Vakrangee Limited 30
Urban Kendra Rural Kendra
30
Vakrangee Kendra
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Vakrangee Limited 3131
Visit of GM UBI, Mr. RP Mishra at Vakrangee Kendra Dakachaya, Indore
Vakrangee Kendra
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Vakrangee Limited 3232
Vakrangee Kendra
Mr. Arun Tiwari, CMD (UBI)
inaugurating Vakrangee MartOutlet in Varanasi
Bank of Maharashtra, CMD
inaugurating Vakrangee MartOutlet in Thane
Inauguration of Vakrangee Mart
Outlet in Pasarni, Wai Outlet inSatara District
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Vakrangee Limited 3333
Vakrangee Kendra
Shri GS Sandhu, inaugurating
Vakrangee Mart Outlet in Jaipur
Rajasthan
Inauguration of Bhamahsah in
Udaipur, Rajasthan by Hon’ble
Chief Minister of Rajasthan
Inauguration of Vakrangee Mart
Outlet in Pasarni, Wai Outlet in
Satara District
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Vakrangee Limited 3434
Vakrangee Kendra
Visit of Union Bank of India, ED at Nashik Outlet
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Vakrangee Limited 3535
Vakrangee Kendra
Vakrangee UID Center at Jayapura (Varanasi)
Adarsh Gram adopted by Hon’ble Prime Minister
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Vakrangee Limited 3636
Vakrangee Kendra
Inauguration Ceremony of 101 outlets of BUPGB in Sultanpur District-UP
Training Camp
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Vakrangee Limited 3737
Vakrangee Kendra
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Vakrangee Limited
Vakrangee Kendra – Technology
Vakrangee Kendra
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Vakrangee Limited 39
Vakrangee Kendra –
Infrastructure Setup
Banking Kit
• Laptop
• Biometric Device(with ThermalPrinter and Pin Pad)
• VPN/VSAT
• Printer
Aadhaar Kit
• IRIS Scanner
• Web camera
• Monitor Display
• Fingerprint Scanner
ATM Kit
• ATM Hardware• Statutory Display
Infrastructure
• Surveillance
• UPS
• Fire Extinguisher
• AC
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Vakrangee Limited 4040
Vakrangee Kendra: Technology Setup
Internet Connectivity
• Seamless connectivity
• Designed to operate 4 hours on battery backup in case of power failure
Power Supply• UPS or Diesel / gas based DG Sets to be placed at each outlet
Security Specifications
• Defined User Policy -Authentication required for each and every user of the
server; Secured and safe transactions
• SSL Certification, licenses digital certificate
• Quarterly security audit including vulnerability and penetration testing
• Information security audit by link bank before go-live certificate
• Technology platform integrated with CBS of
various banks, delivering real-time &
interoperable banking access.
• Biometric authentication enabling quick KYCand paper less banking.
• Backend integration with various
eGovernance and eCommerce partner
systems.
• Technical resources at district level trained
to handle day-to-day IT glitches and
troubleshooting.
Note:
PTS – Pass Through ServerCBS – Core Banking Solution
V-SAT – Very Small Aperture Terminal
V-SAT
Bank CBS
Bank FI Servers
eCommerce
PartnerSystems
eGovernance
Partner
Systems
PTS
Vakrangee
Kendra
Technology
Vakrangee
Transaction
Module
Cash Withdrawal/Deposit Slip
Bank Pass book/
Check book
Bank Forms Filling
Biometric
Authentication
Vakrangee
Kendra
Customer
Signature
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Vakrangee Limited
Vakrangee Kendra – Operations
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Vakrangee Limited 4242
Vakrangee Kendra:
Well Established Last Mile Infrastructure
Head Quarters
State Office
District Office 1 District Office 2 District Office N
SSA Level Office 2
Franchisee 2
SSA Level Office 1
Franchisee 1
SSA Level Office NFranchisee N
CorporatePMO
State PMO
Franchisee
VakrangeeBlock Office NBlock Office 1 Block Office 2
Division Office 1 Division Office 2 Division Office N
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Vakrangee Kendra – Five Stages
FranchiseeIdentification
FranchiseeAgreement
Outlet Setup
+ FranchiseeTraining
BankingSetup
+ Go LiveCertificate
+ eCommerce
Live
Go Stable
Certificate
0 Days
15 Days
1 to 2
Month
2nd Month
3rd Month
Onwards
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• Campaigning to generate
awareness and invite
applications bycirculating leaflets at
gram panchayats, banks,
haats etc..
• Scrutinizing the
applications received
• Conduct online written
test (if required) &
interview
• Verify KYC documents of
Franchisee & Sign
Franchisee Agreement
with Franchisee
Vakrangee On-boarding
1-3 MONTHS 3-4 MONTHS
Franchisee On-boarding Go Live Go Steady
• Dedicated Settlement
Account opening with
the Link branch
• Submission of KYC
documents along with
account number details
to Alliance Partners like
Banks, Business Partners
and Government, etc..
• CIBIL and Police
Verification
• BC Code generation and
Device ID generation
• Deployment of IT
infrastructure like
hardware, software,ATM Machine and
VSAT/VPN
• Commissioning of non IT
infrastructure like
generator, furniture and
fixtures
• Training and Capacity
Building by Vakrangeeand Alliance Partners
• Transaction / Enrolment
testing of the IT system
• Opening of eCommerce
Wallet Account
• Go Live Certificate
• The retail outlet attains
the operational
stability
• The retail outlet
achieves a target of
opening 1,000 bank
a/c, 10,000 E top-ups,
sale of 100 Insurance
policies
• Go Steady Certificate
44
Vakrangee Kendra:
Franchisee On-Boarding Process
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Basic Banking Operations
In the beginning BCA must concentrate on basic banking operations such as
o Survey – Identifies potential customers and creates awareness of Outlet in
neighborhood
o Account opening - Initial source of income in banking. These customer
accounts are the base on which future business is build
o Aadhaar Seeding - AEPS banking transactions allow for secure and reliable
transactions. BCA should collect the list of Aadhaar linked accounts from
the link branch for his/her SSA to know about potential customers
o Banking transactions – Regular source of income. Huge potential underPMJDY where the government is considering use of BC for DBT benefit
transfer
Jan Dhan Yojana Account
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Jan Dhan Yojana Account
Opening Process
Bank Branch
Franchisee
Aadhaar Number
Finger print
E-KYC
KYC DocumentsBank Server
Bank Manager
Approve
Bank Account Number
Passbook
RuPay Debit Card
Non e-KYC Account Opening
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Non e-KYC Account Opening
Process
Bank Branch
KYC Documents
Franchisee
Finger print
Capture Photo
Upload
KYC Documents
Bank Server
Note:
1) BCA has to verify the id proofs
correctly before filling KYC form
2) While capturing fingerprint and
photo, BCA has to make sure that
the photos and finger print are
captured correctly else repeat the
process
Bank Manager
Approve
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Vakrangee Limited 4848
Vakrangee Kendra:
Risk-Free Banking
REAL-TIME SETTLEMENT WITHOUT ANY RECONCILIATION ERROR RISK AND CASH MISAPPROPRIATION RISK
Customer’s Savings A/C
FranchiseeSettlement A/C
• The Vakrangee Kendra Franchisee is required to maintain a current settlement account with the parent bank, holding
certain minimum balance.
• This current settlement account of Franchisee is used for real-time settlement of the cash withdrawal/deposit
transactions.
Initial
A/C Balance Rs 50,000 Rs 2,00,000
Cash Deposit
Rs 20,000Credit
Rs 20,000
Debit
Rs 20,000
FranchiseeCash in Hand
Rs 50,000
+ Rs 20,000
Final
A/C Balance Rs 60,000 Rs 1,90,000 Rs 60,000
Cash
Withdrawal
Rs 10,000
Debit
Rs 10,000
Credit
Rs 10,000- Rs 10,000
• When Franchisee receives cash deposit from
customer, Franchisee’s settlement A/C gets
debited and customer’s A/C gets credited.
• When Franchisee provides cash for withdrawal
to customer, Franchisee’s settlement A/C gets
credited and customer’s A/C gets debited.
• Thus cash in hand of Franchisee becomes hisown cash, and neither the customer nor the
bank is at risk of any cash misappropriation.
• Thus the transaction amount is limited to the
balance held in the Settlement account of the
Franchisee
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Fund Withdrawal Process
FranchiseeCustomer
Finger print
Withdraw
or Deposit?Withdraw‘X’
Amount
FranchiseeSettlement A/C
Customer
Account
(-ve) ‘X’Amount
(+ve) ‘X’
Amount
Receipt
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Fund Deposit Process
FranchiseeCustomer
Finger print
Withdraw
or Deposit?Deposit‘X’
Amount
Franchisee
Settlement A/C
Customer
Account
(+ve) ‘X’
Amount
(-ve) ‘X’
Amount
Receipt
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eCommerce Process
FranchiseeCustomer
eTopup/
DTH
Recharge?Topup
‘X’
AmountFranchisee
VakrangeeWallet
(+ve) ‘X -
Commission’
Amount
(-ve) ‘X -
Commission’
Amount
Receipt
Service
Provider
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Site Preferences
To ensure business viability, site should be strategically selected to be able tocater to a large population:
Key Considerations would involve:
o Population: For ATM the population of the village/town should be preferably more
than 10,000. Slightly less than 10000 can be considered if all other factors are
favorable
o Suitable Catchment Area: Suitable location is the KEY to long term viability of
business E.g. Located in the main market/ near bus stops/ village center etc.
o Number of Account holders with Debit Cards: The number of people with bank
accounts in the area is the main driver of transaction income. Target should be to
ensure people around the outlet all have accounts with debit cards
o Footfalls: Outlet should have regular and high volume of customers passing by
o Lower Competition: Preferably new ATMs should be deployed in areas with high
banking population but not enough ATMs currently deployed
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Site Compliances
Documents and Permission Required From Landlord/Society For Bank
Outlets Or ATM (wherever applicable)
1. N.O.C. from society/landlord to run Bank outlet and ATM
2. Building stability certificate or Audit Report approved by Local
Municipal Body
3. Occupancy certificate from Local Municipal Body
4. Permission for fixing and fitting V-Sat on roof from landlord/society
5. Approved building map from Local Municipal Body where shop is
located
6. N.O.C. from society/landlord for renovation or partition in the shop
7. Agreement copy of Landlord between Builders/Society
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Site Compliances
Documents And Permission Required From Local Municipal Body
(wherever applicable)
1. Permission for renovation or partition
2. N.O.C. for fire / pollution and others as per bylaws of Local Municipal
Body
3. Police verification from Area Police Station
4. Shop and Establishment License
5. N.O.C. to run outlet and ATM from Local Municipal Body (if required)
Urban Site and Interior
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Urban Site and Interior
Preparation
Franchisee will have to follow official Vakrangee Kendra Setup guidelines
which would be provided as part of On-Boarding exercise
The key elements which comprise site preparation are as follows :
1. Civil Constructions
2. Wooden Partitions for Placing UPS Kits & Batteries
3. False Ceiling
4. Air Conditioner
5. Wooden paneling and furniture
6. Surveillance Equipment and Signage
7. Main glass door8. Wooden Boxing, Cash Box
9. Rolling shutter
10. External paving to be user friendly for differently abled people
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Thank You