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Visit Mississippi Gulf Coast KEY PERFORMANCE INDICATORS FEBRUARY 2018

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Page 1: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Visit Mississippi Gulf CoastKEY PERFORMANCE INDICATORS

FEBRUARY 2018

Page 2: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Non-Casino Rooms SoldSTR

Oct

-Fe

b

Feb

Page 3: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Casino Rooms SoldMS Gaming Commission

Oct

-Fe

b

Feb

Page 4: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

All Rooms SoldSTR & MSGC

Oct

-Fe

b

Feb

Page 5: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Occupancy Tax ReceiptsMS Department of Revenue

Oct

-Jan

Jan

Page 6: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Non-Casino OccupancySTR

Oct

-Fe

b

Feb

Mardi Gras day was followed by Valentines day creating a potential 5 day weekend. This was followed by another 3 day weekend due to Presidents Day.

Page 7: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Casino OccupancyMS Gaming Commission

Oct

-Fe

b

Feb

Page 8: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

All OccupancySTR & MSGC

Oct

-Fe

b

Feb

Page 9: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Non-Casino ADRSTR

Oct

-Fe

b

Feb

Page 10: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Casino ADRMS Gaming Commission

Oct

-Fe

b

Feb

Page 11: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

All ADRSTR & MSGC

Oct

-Fe

b

Feb

Page 12: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Gaming RevenueMS Gaming Commission

Oct

-Fe

b

Feb

Page 13: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

AirportEnplanement Deplanement Gulfport Biloxi Regional Airport

Oct

-Fe

b

Oct

-Fe

b

Feb Feb

Page 14: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Leisure & Hospitality JobsMS Department of Employment Security

Oct

-Jan

Jan

Page 15: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Definite Bookings

Dec2016

Dec2017

Feb

BookingsVisit Mississippi Gulf Coast

Oct

-Fe

b

Room Nights

• Over 4,000 room nights in repeat business that turned definite in Feb 2017 that has not turned definite in 2018 but is still in our pipeline.

• Over 3,000 room nights (FYTD) 2017 that have not turned definite to date 2018 – Reflects more bookings/less room nights

• Short staff (Feb 2018)

Oct

-Fe

b

YTD Definite Bookings February Definite Bookings YTD Definite Room Nights February Definite Room Nights

Page 16: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Leads Issued & Potential Room Nights

Oct

-Fe

b

Feb

Visit Mississippi Gulf Coast

Feb

• 2017 leads issued represent a full sales staff of 4, while 2018 reflects a reduced sales staff of 2 • 2018 Potential room nights are pacing ahead of 2017 where as month to month is down due to lack of staff

YTD Leads Issued February Leads Issued YTD Potential Room Nights February Potential Room Nights

FY 2

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Page 17: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Convention Center LeadsO

ct-F

eb

Visit Mississippi Gulf Coast

Sales staff continues to target and issue convention center leads and YTD reflects an increase over previous YTD.

YTD Leads Issued February Leads Issued

Page 18: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Lost Business

Feb 2018Feb 2017

Page 19: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Pace ReportVisit Mississippi Gulf Coast

Snapshot of our historical average, Pace target for definite room nights as well as what is in our pipeline.

Page 20: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Pace Report - PipelineVisit Mississippi Gulf Coast

Page 21: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Google Analytics - Unique VisitsGoogle Analytics

Oct

-Fe

b

Feb

For Feb. 2018, nearly 40% of this traffic is organic

Page 22: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Number of ArticlesMeltwater

Oct

-Fe

b

Feb

*October increase due to Hurricane Nate Coverage

Content Drivers:Mardi GrasNASA+Stennis - Space TravelHeadliner EntertainmentAffordability

Page 23: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

ImpressionsMeltwater

Oct

-Fe

b

Feb

*October increase due to Hurricane Nate Coverage

Major Outlet Drivers:USA Today Time MagazinePeople.com Rolling StoneThe Washington Times Food & Wine Magazine

Page 24: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Media ValueMeltwater

Feb *October increase due to Hurricane Nate Coverage

Due to the inconsistencies of the media monitoring service, in Jan. 2017 our reporting changed to include only traditional advertising value equivalencies (or AVEs). Traditional media coverage included TV, print and radio. Digital was only reported through impressions.In Nov. 2017 we changed to a new provider (Meltwater), giving us accurate numbers within the digital platform, therefore 2018 figures can’t be compared with previous year, as we are using a completely different reporting metric.

Oct

-Fe

b

Page 25: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

MEDIA COVERAGE

4/3/2018 VISIT MISSISSIPPI GULF COAST 25

ERIN TO INCLUDE IMAGE OF JULY MEDIA COVERAGE

Page 26: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

MEDIA COVERAGE

4/3/2018 VISIT MISSISSIPPI GULF COAST 26

Page 27: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

MEDIA COVERAGE

4/3/2018 VISIT MISSISSIPPI GULF COAST 27

Page 28: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

MEDIA COVERAGE

4/3/2018 VISIT MISSISSIPPI GULF COAST 28

Page 29: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

Social Media Metrics

_____________________________________________________________________________________

Monthly Increase

127,125 14,255 932 6,521 407,493 557,511

February Facebook Twitter Pinterest Instagram YouTube Total

2018 (Total Likes) (Total Followers) (Total Followers) (Total Followers) (Lifetime Followers)

2,9942%

660% 15

2%

1482%

167,56370%

170,81844%

Posts that garnered the most engagement on Facebook featured photos of waterways and beaches.

Running video ads through Google / YouTube

Page 30: Visit Mississippi Gulf Coast - Cloudinary · 2018-04-03 · Definite Bookings Dec 2016 2017 Feb Bookings Visit Mississippi Gulf Coast Oct-eb Room Nights • Over 4,000 room nights

SOCIAL MEDIA

4/3/2018 VISIT MISSISSIPPI GULF COAST 30