visual communications comes of age€¦ · building your visual communications medium understand...
TRANSCRIPT
Visual Communications
Comes of Age
Wisnu Wijayanta
Solution Portfolio Director
Video as it was…
Expectation
Cut travel, Easy to use, Efficient, Productive, Realism
ISDN connectivity
Jitter & Call Drops
“What time does the 10AM meeting start?”
Is the connection dead, the power off, or is it just the batteries in the
remote control that are dead?
“Maybe we should just use the phone”
Unified Communications and Video
Gartner’s Definition of Unified Communications
Unified communications (UC) offer the ability to significantly improve how
individuals, groups and companies interact and perform.
UC also enable multiple communication channels to be coordinated.
In some cases, separate servers may be consolidated, but more frequently, UC
adds functionality to existing communication investments and servers.
Key technologies include Internet Protocol-PBX, voice over IP (VoIP), presence,
e-mail, audioconferencing and Web conferencing, videoconferencing, voice
mail, unified messaging (UM) and instant messaging (IM).
Hype Cycle for Enterprise Communication
Applications
Source: Hype Cycle for Enterprise Communication Applications, 2008
Redefining How people communicate
Transforming Business
Case Study 1:
Merger and Acquisition by a Steel Manufacturer
• Merger and Acquisition by an Asia based steel manufacturer for a UK based steel
company
• Remoteness of sites
• Time difference
• Risk of changing market conditions
• Other competitors
• Shareholders of potential acquirer
• Challenge to re-visit for further information/due-diligence
• Deployed Cisco TelePresence
• Currently Exploring TelePresence-recording solution
Pain
Impact
Solution
• Ease of access to information and key representatives
• Accelerated decision making
• Tool to aid in integration of the 2 companies
• Reduction in travel
Benefits
Case Study 2:
1st Cisco TelePresence in Indonesia
This picture was taken during project implementation in Dec 2009
Case Study 2:
1st Cisco TelePresence in Indonesia
This picture was taken during project implementation in Dec 2009
Building your Visual Communications
Medium
Understand the business need
Develop/Re-assess your Visual Strategy
Why, Who, What, When
Assess the existing environment
Assess the facilities
Assess the network
Build and/or Remediate where necessary
Deploy the platform
Manage and Refine the platform
Understand Strategy Assess ManageRemediate Deploy
Dimension Data:
Challengers Quadrant
Cisco TelePresence and Datacraft
1st TelePresence Deployment in Indonesia
The first and largest Cisco TelePresence partner in Asia.
A member of Dimension Data: An ideal partner for Global
TelePresence deployments
An experienced team who have
consulted, designed and installed over
100 TelePresence deployments across
Asia.
From:Chay, Nicholas [mailto:[email protected]]
Sent:Tuesday, October 02, 2007 10:14 AM
To: Diane Yap@PS@DCSG-STC; Andrea Stew art@MS@DCSG-
STC
Cc: Wee-Jin Ong@PS@DCSG-STC
Subject:Telepresence CTS-3000 Installation for SAP
Hi Diane and Andrea,
I w ould like to compliment the follow ing Engineers w ho w ere on the job.
They had carried out the installation w ith much diligence and
know ledge. Everyone just know w hat to do next and no precise
instructions w ere ever really needed. With such commitment from
your team, w e managed to complete the install w ithin the desired time
frame. In addition, I w ill like to give special thanks to Wee Jin, w ho
has to be interrupted during his external training w hile installation
w hen critical advise w ere needed.
Kudos for the great team:
Project Lead : Ong Wee Jin
Asst P. Eng : Tay Boon Wah
Install Engineers : Ching Foong, Victor, Derrick, Leong Kiat, Daneshvar
Thanks.
Nicholas Chay
Senior IT Consultant
SAP IT“WE make IT happen”
SAP Asia Pte Ltd
47 Scotts Road, #16-00Goldbell Tow ers
Singapore 228233T+65 6768 6519
F+65 6768 5519
mailto:[email protected]
w ww.sap.com
“… with much diligence
and knowledge.
Everyone just know what
to do next and no precise
instructions were ever
really needed.
With such commitment
from your team, we
managed to complete the
install within the desired
time frame.”
What have clients said about us…
What have clients said about us…
General Discussion
“On the installation, the Datacraft team
led by Bor and Ning performed a
miraculous job to have the system
completely installed and tuned in one
weekend. At one stage, there were over
9 Datacraft personnel working to ensure
the system was installed in time.”
“The team demonstrated good
knowledge and professionalism to meet
the timelines of the project….thank the
entire team for the co-ordinated effort to
get this high visibility project up and
running in the required timelines.”
Any Questions?
Thank you
Wisnu Wijayanta
Marketing