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THE CONTRADICTIONS OF SOCIAL MEDIA Bob Rapp, Head of Communities at Vodafone

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Page 1: Webstock  Bob Rapp

THE CONTRADICTIONS OF SOCIAL MEDIA Bob Rapp, Head of Communities at Vodafone

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THE PASTOne-to-Many Communications

THE PRESENTCross-casting

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THE PASTOne-to-Many Communications

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http://www.flickr.com/photos/pinkmoose/2781111584/http://www.flickr.com/photos/pinkmoose/2781111584/

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http://www.flickr.com/photos/aaronescobar/2170448724/

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One-to-Many Communications

THE PRESENTCross-casting

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http://www.flickr.com/photos/jurvetson/916142/http://www.flickr.com/photos/jurvetson/916142/

The The ExplosionExplosion of the Internet and Media of the Internet and Media ChannelsChannels

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http://en.wikipedia.org/wiki/Internet_censorship & Reporters Without Borders

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… At the same time it’s getting increasingly difficult to reach consumers through mass media

1960s: Mass media matures 2000s: Mass media seize to exist

TV channels per home: 5.7

Radio stations: 4,400

Magazine titles: 8,400

TV channels per home: 82.4

Radio stations: 13,500

Magazine titles: 17,300

Pages indexed by Google: 1 trillion

Internet broadcast stations: 25,000+

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Social media /ˈsəʊ.ʃəlˈmiː.di.ə/ , n. 1. media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. 2. supports the human need for social interaction, using Internet- and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). 3. supports the democratization of knowledge and information, transforming people from content consumers into content producers.

http://en.wikipedia.org/wiki/Social_media

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Social media /ˈsəʊ.ʃəlˈmiː.di.ə/ , n. 1. media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. 2. supports the human need for social interaction, using Internet- and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). 3. supports the democratization of knowledge and information, transforming people from content consumers into content producers.

http://en.wikipedia.org/wiki/Social_media

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= CROSS-CASTING

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CROSS-CASTING POWERS THE WAY DECISIONS ARE MADE

Here comes a new generation

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http://www.flickr.com/photos/juhansonin/1778188040/sizes/l/http://www.flickr.com/photos/juhansonin/1778188040/sizes/l/

Didn’t u see mah tweets? Itz Ninja, nor pirates!

Didn’t u see mah tweets? Itz Ninja, nor pirates!

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REMEMBER, WITH GREAT POWER, COMES GREAT RESPONSIBILITIES

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THE INTERNET NEVER HURTS.IT’S VIRTUAL. REALLY?

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Isaac Asimov’s First Law of Robotics

A robot may not injure a human being, or, through inaction, allow a human being to come to harm.

http://www.flickr.com/photos/striatic/1276095/

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THE EVILTHE GOOD

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THE GOOD

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THE EVIL

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What do these women have in common?

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CROSS-CASTING = POWER + RESPONSIBILITY

In sum,

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When there are People

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http://www.flickr.com/photos/jurvetson/2487910168/

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There are Laws and Order

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Code of Ethics for the People

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Codes of Order for Technologies

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Codes of Ethics for Social Media?

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http://tjcnyc.files.wordpress.com/2008/08/social_mess_big.jpg

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It’s messy. But we can try Today.

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Do no evil

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Be Honest

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Don’t Hide

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Walk Softly on Earth

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How are we doing?

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World’s largest mobile operator by revenues>315m customers around the world

Total communications strategy

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Open API

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Can we do better?

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Bob Rapp

[email protected]@[email protected]@vodafone.com

+44.7825111999@bobrapp