welcome tasa advisory committee meeting april 27, 2012

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Welcome TASA Advisory Committee Meeting April 27, 2012

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Page 1: Welcome TASA Advisory Committee Meeting April 27, 2012

Welcome

TASA Advisory Committee Meeting

April 27, 2012

Page 2: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 2TASA Meeting - April 27, 2012

AGENDAAGENDA 1:30 – 2:001:30 – 2:00 Reading of Meeting Notice – Reading of Meeting Notice – Cindy MillerCindy Miller

Initial Meeting Notes - Initial Meeting Notes - Bob CaseyBob Casey

Introductions – Introductions – Bob CaseyBob Casey

ParticipantParticipant AppearancesAppearances

FCC & PSC Updates - FCC & PSC Updates - Bob CaseyBob Casey

2:00 – 2:30 2:00 – 2:30 Proposed 2012-2013 Budget - Proposed 2012-2013 Budget - James ForstallJames Forstall

2:30 – 3:00 2:30 – 3:00 Sprint Relay Presentation – Sprint Relay Presentation – John MooreJohn Moore

TRS StatisticsTRS Statistics

CapTel Statistics CapTel Statistics

TRS Relay ResultsTRS Relay Results

Outreach Performed Outreach Performed

New CapTel Invoice ReportsNew CapTel Invoice Reports

Video Customer Service Video Customer Service

Updated Sprint IP Website Updated Sprint IP Website Updated Sprint Relay Store WebsiteUpdated Sprint Relay Store Website

3:00 – 3:303:00 – 3:30 AT&T Relay - AT&T Relay - Sidney Minnick, Senior Marketing Sidney Minnick, Senior Marketing Manager, Florida Relay Contract Manager, Florida Relay Contract

ManagerManager

3:30 – 4:003:30 – 4:00 Other business, comments, questionsOther business, comments, questions

4:004:00 ConcludeConclude

Page 3: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 3TASA Meeting - April 27, 2012

TASA committee members Kim Schur, Cheryl Rhodes, Jon Ziev, Louis TASA committee members Kim Schur, Cheryl Rhodes, Jon Ziev, Louis Schwarz, Maryrose Sirianni, Becki Schwarz, Maryrose Sirianni, Becki Edmonston (for Demetria Clark), along with Sprint Relay Supervisor John Moore and AT&T Contract along with Sprint Relay Supervisor John Moore and AT&T Contract Manager Sid Minnick will be participating by phone during today’s Manager Sid Minnick will be participating by phone during today’s meeting.meeting.

This meeting is being streamed live over the Internet at This meeting is being streamed live over the Internet at http://www.floridapsc.com/agendas/audiovideo/index.aspxhttp://www.floridapsc.com/agendas/audiovideo/index.aspx

Staff is also trying something new for today’s meeting. Those Staff is also trying something new for today’s meeting. Those participating by phone who would like to ask a question during the participating by phone who would like to ask a question during the meeting will have the option of e-mailing me at [email protected] will have the option of e-mailing me at [email protected]

A transcript will also be made of today’s meeting, and provided to all A transcript will also be made of today’s meeting, and provided to all TASA committee members.TASA committee members.

Please make sure your microphone is on when speaking. The green Please make sure your microphone is on when speaking. The green light should be on.light should be on.

Please silence your cell phones during today’s meeting.Please silence your cell phones during today’s meeting.

Please state your name before speaking so we know who is making Please state your name before speaking so we know who is making comments for the record.comments for the record.

For Committee members who will be claiming travel costs, please make For Committee members who will be claiming travel costs, please make sure to fill out the travel reimbursement form.sure to fill out the travel reimbursement form.

Initial meeting NotesInitial meeting Notes

Page 4: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 4TASA Meeting - April 27, 2012

Mr. Chris Littlewood Florida Coordinating Council for the Deaf & Hard of Hearing.12306 91st Terrace NorthSeminole, FL 33772(727) [email protected]

Kim Schur, AuDDirector, League for the Hard of Hearing-Florida2900 West Cypress Creek Road, Suite 3Ft. Lauderdale, Florida 33309(954) 601-1930 Main

(954) 601-1399 Fax (954) 601-1938 TTY (866) 954-2681 VRS [email protected], www.lhh.org

Jon Ziev Florida Association of the Deaf, Inc.

17105 Cypresswood WayClermont, FL [email protected]

Cheryl Rhodes Florida Deaf/Blind Association500 Northfield LaneThe Villages, FL 32162(352) 751-5469 - [email protected]

Becki Edmonston Verizon-South Area Region

106 East College AvenueSuite 710Tallahassee, Florida 32301-7721(850) 681-3756Fax (850) [email protected]

Maryrose SirianniBellSouth Telecommunications, Inc., d/b/a AT&T Florida150 South Monroe StreetSuite 400Tallahassee, Florida 32301(850) 577-5553Fax (850) [email protected]

Richard HerringHearing Loss Association of Florida

1317 Caloosa Lake CourtSun City, Florida 33573-4869(813) 642-0558 – TTY

(813) 633-3258 - [email protected]

Louis J. Schwarz Florida Association of the Deaf, Inc. 2172 Blackville Drive The Villages, Fl. 32162-1404 (301) 242-9033 – Text Relay (866) 824-4228 – Video Relay [email protected]

Page 5: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 5TASA Meeting - April 27, 2012

FCC & PSC FCC & PSC UpdatesUpdates

since since

October 28, 2011October 28, 2011

TASA MeetingTASA Meeting

Page 6: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 6TASA Meeting - April 27, 2012

FCC Number vs DA Number FCC Number vs DA Number

on Orderson Orders Decisions are issued in two different ways: by the authority of the Decisions are issued in two different ways: by the authority of the

entire Commission, with each Commissioner voting; or by authority entire Commission, with each Commissioner voting; or by authority delegated to the Bureaus and Offices of the Commission. delegated to the Bureaus and Offices of the Commission.

If the decision is one decided by the Commission, it is identified by If the decision is one decided by the Commission, it is identified by an FCC number. The FCC number is comprised of two digits an FCC number. The FCC number is comprised of two digits indicating the year, and a number of up to 3 digits indicating the indicating the year, and a number of up to 3 digits indicating the sequence, such as FCC 08-138. sequence, such as FCC 08-138.

If the decision is one issued through authority delegated to the FCC If the decision is one issued through authority delegated to the FCC Bureaus and Offices, it is identified by a DA number. The DA Bureaus and Offices, it is identified by a DA number. The DA number is constructed similarly to an FCC number, with two initial number is constructed similarly to an FCC number, with two initial digits indicating the year, and a number of up to 4 digits indicating digits indicating the year, and a number of up to 4 digits indicating the sequence such as DA 08-1476.the sequence such as DA 08-1476.

Page 7: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 7TASA Meeting - April 27, 2012

Companies Granted VRS Companies Granted VRS CertificationCertification

Orders Released November 15, Orders Released November 15, 20112011

DA 11-1901 - Convo Communications, DA 11-1901 - Convo Communications, LLCLLC

DA 11-1902 - ASL Services Holdings, - ASL Services Holdings, LLC LLC

DA 11-1903 - - Hancock, Jahn, Lee & Puckett, LLC d/b/a Communication Axess Ability Group

Page 8: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 8TASA Meeting - April 27, 2012

Companies Denied VRS Companies Denied VRS CertificationCertification

Orders Released November 15, Orders Released November 15, 20112011 DA 11-1891 - S&L Deaf Communications LLC DA 11-1891 - S&L Deaf Communications LLC

DA 11-1892 - Powervrs, LLC DA 11-1892 - Powervrs, LLC DA 11-1893 - BIS Relay, LLC DA 11-1893 - BIS Relay, LLC DA 11-1894 - IWRelay, Inc. DA 11-1894 - IWRelay, Inc. DA 11-1895 - Say-Hey, Inc. DA 11-1895 - Say-Hey, Inc. DA 11-1896 - CODA VRS Corporation DA 11-1896 - CODA VRS Corporation DA 11-1897 - Malka Communications Group, DA 11-1897 - Malka Communications Group,

Inc. Inc. DA 11-1898 - PAH VRS Support Services, DA 11-1898 - PAH VRS Support Services,

LLCLLC

Page 9: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 9TASA Meeting - April 27, 2012

Order DA 11-1931Order DA 11-1931Released November 22, Released November 22,

20112011 The FCC established a one-year The FCC established a one-year

transition period to allow a reasonable transition period to allow a reasonable period for consumer outreach and period for consumer outreach and education to transition consumers from education to transition consumers from toll free numbers to local numbers toll free numbers to local numbers associated with the Commission’s Internet-Based TRS.

The transition period began November The transition period began November 22, 2011, and will expire on November 22, 2011, and will expire on November 21, 2012.21, 2012.

Page 10: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 10TASA Meeting - April 27, 2012

Order FCC 11-184Order FCC 11-184Released December 15, Released December 15,

20112011 In this Further Notice of Proposed Rulemaking, the FCC

re-examined the fundamentals of the FCC’s VRS rules to ensure the VRS program fulfills the goals in section 225 of the Communications Act.

The FCC set forth a series of options and proposals to

improve the structure and efficiency of the program, to ensure that it is available to all eligible users and offers functional equivalence – particularly given advances in commercially-available technology – and is as immune as possible from the waste, fraud, and abuse that threaten the long-term viability of the program as it currently operates.

The FCC solicited comments on these options and proposals to ensure that this program is effective, efficient, and sustainable for the future.

Page 11: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 11TASA Meeting - April 27, 2012

Companies Granted VRS Companies Granted VRS Re-CertificationRe-Certification

Orders Released November 15, Orders Released November 15, 20112011

DA 12-3 - Snap Telecommunications, DA 12-3 - Snap Telecommunications, Inc. Inc.

DA 12-4 - Purple Communications, DA 12-4 - Purple Communications, Inc. Inc.

DA 12-5 - Healinc Telecom, LLC DA 12-5 - Healinc Telecom, LLC

Page 12: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 12TASA Meeting - April 27, 2012

PSC UpdatesPSC Updates

On November 30, 2011, a Request for On November 30, 2011, a Request for Proposal was released for a provider of Proposal was released for a provider of Florida Relay service. Florida Relay service.

On February 14, 2012, the Commission On February 14, 2012, the Commission selected AT&T as the Florida Relay provider selected AT&T as the Florida Relay provider effective June 1, 2012.effective June 1, 2012.

On April 9, 2012, the Commission signed a On April 9, 2012, the Commission signed a contract with AT&T Relay Service for a period contract with AT&T Relay Service for a period of three years with four one-year options.of three years with four one-year options.

Page 13: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 13TASA Meeting - April 27, 2012

PSC UpdatesPSC Updates

On April 26, 2012, staff filed a On April 26, 2012, staff filed a recommendation addressing FTRI’s 2012-recommendation addressing FTRI’s 2012-2013 budget which will be considered by 2013 budget which will be considered by Commissioners at the May 8, 2012 Commissioners at the May 8, 2012 Agenda conference. Staff recommended Agenda conference. Staff recommended approval of FTRI’s proposed budget with approval of FTRI’s proposed budget with one minor adjustment and recommended one minor adjustment and recommended the $0.11 current surcharge be the $0.11 current surcharge be maintained for the fiscal 2012-2013 year.maintained for the fiscal 2012-2013 year.

Page 14: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 14TASA Meeting - April 27, 2012

PSC UpdatesPSC Updates

Staff is preparing the Five year FCC state Staff is preparing the Five year FCC state Recertification of Florida’s Relay Recertification of Florida’s Relay program.program.

The state certification process is The state certification process is intended to ensure that TRS is provided intended to ensure that TRS is provided in a uniform manner throughout the in a uniform manner throughout the United States and territories.United States and territories.

Staff will be filing the Florida Relay Staff will be filing the Florida Relay recertification at the FCC by October 1, recertification at the FCC by October 1, 2012.2012.

Page 15: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 15TASA Meeting - April 27, 2012

Legislative Update – SB Legislative Update – SB 272272

On September 19, 2011, SB 272 was filed by On September 19, 2011, SB 272 was filed by Florida Senator Wise addressing Section Florida Senator Wise addressing Section 427, Florida Statutes. 427, Florida Statutes.

On October 4, 2011, SB 272 was referred to On October 4, 2011, SB 272 was referred to Referred to the Communications, Energy, Referred to the Communications, Energy, and Public Utilities Committee, and the and Public Utilities Committee, and the Budget Committee.Budget Committee.

On March 9, 2011, SB 272 died in the On March 9, 2011, SB 272 died in the Communications, Energy, and Public Communications, Energy, and Public Utilities committee.Utilities committee.

Page 16: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 16TASA Meeting - April 27, 2012

National Association for National Association for State Relay Administration State Relay Administration

(NASRA)(NASRA) The PSC is pleased to announce that NASRA, for the The PSC is pleased to announce that NASRA, for the

first time, has chosen Florida for their 2012 annual first time, has chosen Florida for their 2012 annual conference.conference.

It will be held at the Windham Lakes Hotel at Walt It will be held at the Windham Lakes Hotel at Walt Disney World in Orlando from October 22-24, 2012.Disney World in Orlando from October 22-24, 2012.

That conference will be preceded by the That conference will be preceded by the Telecommunications Equipment Distribution Program Telecommunications Equipment Distribution Program Association (TEDPA) annual conference at the same Association (TEDPA) annual conference at the same hotel October 16-20, 2012.hotel October 16-20, 2012.

James Forstall of FTRI is presently the Chair of TEDPA.James Forstall of FTRI is presently the Chair of TEDPA.

Page 17: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 17TASA Meeting - April 27, 2012

CapTel Minutes of Use

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Page 18: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 18TASA Meeting - April 27, 2012

Regular TRS vs CapTel Minutes of Use

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Page 19: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 19TASA Meeting - April 27, 2012

IP Relay MinutesDecember 2007 through November 2010

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Page 20: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 20TASA Meeting - April 27, 2012

Page 21: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 21TASA Meeting - April 27, 2012

Questions or Comments?Questions or Comments?

Page 22: Welcome TASA Advisory Committee Meeting April 27, 2012

Florida PSC 22TASA Meeting - April 27, 2012

Next…Next…FTRI’s Updates FTRI’s Updates James ForstallJames ForstallFTRI Executive FTRI Executive

DirectorDirector