whatusersdo: remote ux testing
TRANSCRIPT
PETER W. SZABO
@wszpyou should follow me
on Twitter
UNDERSTAND
USERS
MAXIMISE
YOUR BUDGET
BRANDS
LOVE OUR
RESULTS.
IMPROVE
CONVERSION9.7%increase in
conversion.
Session playback videos.
Prioritised research insights. Refine & retest.
Define user profile.
planning
concept
prototype
prelive
live
Plan your test. Choose the devices.Define the test.
Invite the panel. UX review & annotations.
planning
concept
prototype
prelive
live
How does it work? Scope.
Delivery.
Results.Plan to Results.
10 days.
How does it work?
Fashion retailer case-study
OUR PANEL.
Real users.
In the moment.
Genuine Results.
AKA. THE PEOPLE
Any website.
Mobile App.
Email, SEO, PPC.
A/B & MVT.
User research.
Anything can be tested
Printed Utility Bills.
At every stage –with easeVery easy
to start/learn getting closer to user.
No installs.
Cloud based.
Accessed in any browser.
The Kaizen-UX process
Benefits.
Insight
Optimise
Knowledge
Agility
Scale
Cost EffectiveFasterGAIN USER INSIGHT. VIA AGILE TESTING.
TO IMPROVE PERFORMANCE.
"WhatUsersDo provides nearly instant access to real users, and usability test recordings that show real behavior, including the good, the bad, and the ugly that you need to change right now. (Then run a new test tomorrow to see whether the fix worked.) Their large user panel with strong UK and Europe representation can help you gain insights incredibly quickly about users around the world.Jakob Nielsen
Questions & AnswersYou can also ask
them on Twitter:
@wszp
http://bit.ly/1TGPxo1
Claim your free test (3 participants, any platform)