why businesses can’t afford to upset customers

9
Dell - Internal Use - Confidential

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Why businesses can’t afford to upset customers

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Page 1: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 2: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 3: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 4: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 5: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 6: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 7: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 8: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential

Page 9: Why businesses can’t afford to upset customers

Dell - Internal Use - Confidential