2014 nlc augusta - messaging and framing presentation

24
MESSAGING AND FRAMING: HOW TO COMMUNICATE YOUR MESSAGE MESSAGING AND FRAMING: HOW TO COMMUNICATE YOUR MESSAGE JAMES HAMMOND JAMES HAMMOND

Upload: jamesrhammond

Post on 25-Jan-2015

193 views

Category:

Career


1 download

DESCRIPTION

Created with the intent of educating a group regarding messaging and framing this presentation walks everyone through the process of creating a press release, creating an elevator pitch, and even political adds. It also has a quick refresher on Aristotle's 3 modes of persuasion.

TRANSCRIPT

Page 1: 2014 NLC Augusta - Messaging and Framing Presentation

MESSAGING AND FRAMING: HOW TO COMMUNICATE YOUR MESSAGEMESSAGING AND FRAMING: HOW TO COMMUNICATE YOUR MESSAGEJAMES HAMMONDJAMES HAMMOND

Page 2: 2014 NLC Augusta - Messaging and Framing Presentation

WHAT IS MESSAGING AND FRAMING?WHAT IS MESSAGING AND FRAMING?

• Messaging and framing is the art Messaging and framing is the art of maximizing the of maximizing the persuasiveness of your persuasiveness of your communicationscommunications

Page 3: 2014 NLC Augusta - Messaging and Framing Presentation

WHAT YOU NEED TO UNDERSTANDWHAT YOU NEED TO UNDERSTAND

• Aristotle’s three modes of persuasionAristotle’s three modes of persuasion

• EthosEthos

• an appeal to ethics, and it is a means of an appeal to ethics, and it is a means of convincing someone of the character or convincing someone of the character or credibility of the persuader.credibility of the persuader.

• LogosLogos

• appeal to logic, and is a way of persuading an appeal to logic, and is a way of persuading an audience by reason.audience by reason.

• PathosPathos

• emotion, and is a way of convincing an emotion, and is a way of convincing an audience of an argument by creating an audience of an argument by creating an emotional response.emotional response.

Page 4: 2014 NLC Augusta - Messaging and Framing Presentation

NAME THE APPEALNAME THE APPEAL

• "Better men than us have fought and died to preserve this "Better men than us have fought and died to preserve this great nation. Now is our turn to return the favor. For God and great nation. Now is our turn to return the favor. For God and country, gentlemen!"country, gentlemen!"

Page 5: 2014 NLC Augusta - Messaging and Framing Presentation

PATHOSPATHOS

Page 6: 2014 NLC Augusta - Messaging and Framing Presentation

NAME THE APPEALNAME THE APPEAL

• "It’s a matter of common sense that people deserve to be "It’s a matter of common sense that people deserve to be treated equally. The Constitution calls it ‘self-evident.’ Why, treated equally. The Constitution calls it ‘self-evident.’ Why, then, should I have been denied a seat because of my then, should I have been denied a seat because of my disability?"disability?"

Page 7: 2014 NLC Augusta - Messaging and Framing Presentation

LOGOSLOGOS

Page 8: 2014 NLC Augusta - Messaging and Framing Presentation

NAME THE APPEALNAME THE APPEAL

• "My three decades of experience in public service, my tireless "My three decades of experience in public service, my tireless commitment to the people of this community, and my commitment to the people of this community, and my willingness to reach across the aisle and cooperate with the willingness to reach across the aisle and cooperate with the opposition, make me the ideal candidate for your mayor."opposition, make me the ideal candidate for your mayor."

Page 9: 2014 NLC Augusta - Messaging and Framing Presentation

ETHOSETHOS

Page 10: 2014 NLC Augusta - Messaging and Framing Presentation

YOUR TURN…I NEED 3 VOLUNTEERSYOUR TURN…I NEED 3 VOLUNTEERS

Page 11: 2014 NLC Augusta - Messaging and Framing Presentation

WHAT TOOLS DO I HAVE?WHAT TOOLS DO I HAVE?

• Press releasesPress releases

• Social mediaSocial media

• Press Conferences/speechesPress Conferences/speeches

• InterviewsInterviews

• RobocallsRobocalls

• WebsiteWebsite

• CommercialsCommercials

• EmailsEmails

Page 12: 2014 NLC Augusta - Messaging and Framing Presentation

WHAT IS A PRESS RELEASE?WHAT IS A PRESS RELEASE?

• A press release is a written statement to the media. It can A press release is a written statement to the media. It can announce a range of news items, including scheduled events, announce a range of news items, including scheduled events, personnel promotions, awards, new products and services, sales personnel promotions, awards, new products and services, sales accomplishments, etc.accomplishments, etc.

• Fundamental tool of Public RelationsFundamental tool of Public Relations

• City of Atlanta - City of Atlanta - Snow StormSnow Storm

• Michelle NunnMichelle Nunn

Page 13: 2014 NLC Augusta - Messaging and Framing Presentation

HOW TO WRITE A PRESS RELEASE (CONT)HOW TO WRITE A PRESS RELEASE (CONT)

• Write a good headlineWrite a good headline

• (NLC Augusta Recognized as Chapter of the Year)(NLC Augusta Recognized as Chapter of the Year)

• Brief, clear, to the point Brief, clear, to the point

Page 14: 2014 NLC Augusta - Messaging and Framing Presentation

HOW TO WRITE A PRESS RELEASE (CONT)HOW TO WRITE A PRESS RELEASE (CONT)

• Write the body copyWrite the body copy

• Write how you want it to appear in a news storyWrite how you want it to appear in a news story

• Start with date and cityStart with date and city

• Lead sentence should grab readerLead sentence should grab reader

• Body should be compactBody should be compact

• 1st paragraph should sum up the release, other content should elaborate1st paragraph should sum up the release, other content should elaborate

• Deal with actual factsDeal with actual facts

Page 15: 2014 NLC Augusta - Messaging and Framing Presentation

HOW TO WRITE A PRESS RELEASEHOW TO WRITE A PRESS RELEASE

• Communicate the 5 w’sCommunicate the 5 w’s

• WhoWho

• WhatWhat

• WhenWhen

• WhereWhere

• HowHow

• Make it newsworthy!Make it newsworthy!

Page 16: 2014 NLC Augusta - Messaging and Framing Presentation

MASTER THE FORMAT: INVERTED PYRAMIDMASTER THE FORMAT: INVERTED PYRAMID

• First paragraph most important informationFirst paragraph most important information

• Second and third paragraph(secondary Second and third paragraph(secondary information including quotes and factsinformation including quotes and facts

• Boilerplate informationBoilerplate information

• contact informationcontact information

• End with ###End with ###

• Put it on the webPut it on the web

Page 17: 2014 NLC Augusta - Messaging and Framing Presentation

LETS WRITELETS WRITE

Page 18: 2014 NLC Augusta - Messaging and Framing Presentation

SOCIAL MEDIASOCIAL MEDIA

• Utilize social media outletsUtilize social media outlets

• Reach out to key influencersReach out to key influencers

Page 19: 2014 NLC Augusta - Messaging and Framing Presentation

ELEVATOR SPEECHELEVATOR SPEECH

A 30 SECOND OVERVIEW OF AN INDIVIDUAL'S KNOWLEDGE, SKILLS, A 30 SECOND OVERVIEW OF AN INDIVIDUAL'S KNOWLEDGE, SKILLS, AND ACCOMPLISHMENTS. THE TERM COMES FROM THE TIME IT AND ACCOMPLISHMENTS. THE TERM COMES FROM THE TIME IT TAKES TO COMPLETE A NORMAL ELEVATOR RIDE FROM THE TOP TO TAKES TO COMPLETE A NORMAL ELEVATOR RIDE FROM THE TOP TO THE BOTTOM FLOOR. AN "ELEVATOR SPEECH" IS AN OPPORTUNITY THE BOTTOM FLOOR. AN "ELEVATOR SPEECH" IS AN OPPORTUNITY TO GET YOUR POINT ACROSS IN A TIMELY MANNER; NAMELY, WHO TO GET YOUR POINT ACROSS IN A TIMELY MANNER; NAMELY, WHO YOU ARE, WHAT YOU'VE ACCOMPLISHED, AND WHERE YOU HOPE TO YOU ARE, WHAT YOU'VE ACCOMPLISHED, AND WHERE YOU HOPE TO GO IN THE FUTURE.GO IN THE FUTURE.

Page 20: 2014 NLC Augusta - Messaging and Framing Presentation

YOUR TURNYOUR TURN

Page 21: 2014 NLC Augusta - Messaging and Framing Presentation

POLITICAL ADSPOLITICAL ADS

• ED LEEED LEE

• Herman CainHerman Cain

• RightFaceRightFace

Page 22: 2014 NLC Augusta - Messaging and Framing Presentation

REALIZE WHAT YOU DO CAN BE USED REALIZE WHAT YOU DO CAN BE USED AGAINST YOUAGAINST YOU

• Mayor KatzMayor Katz

• AdAd

Page 23: 2014 NLC Augusta - Messaging and Framing Presentation

DON’T BE THIS PERSONDON’T BE THIS PERSON

SHEILA EDWARDSSHEILA EDWARDSFORMER DEKALB COUNTY FORMER DEKALB COUNTY PUBLIC INFORMATION OFFICERPUBLIC INFORMATION OFFICER

Page 24: 2014 NLC Augusta - Messaging and Framing Presentation

KEEP THE INFORMATION FLOWINGKEEP THE INFORMATION FLOWING