4|sight inhouse vs outlink processing alertcenter · 1© 2017 jack henry & associates, inc.©...

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© 2017 Jack Henry & Associates, Inc. ® 1 © 2017 Jack Henry & Associates, Inc. ® Stop Wasting Time: Automate Your Check Imaging Processes 4|Sight Inhouse vs Outlink Processing AlertCenter Jack Henry & Associates, Inc. ® Scott Gleason Randy Faith Kristen Prilaman

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Page 1: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®1 © 2017 Jack Henry & Associates, Inc.®

Stop Wasting Time: Automate Your Check Imaging Processes

4|Sight Inhouse vs Outlink ProcessingAlertCenter

Jack Henry & Associates, Inc.®

Scott Gleason

Randy Faith

Kristen Prilaman

Page 2: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®2

Legal Disclaimer: Dates contained in this presentation are

provided as estimates only and can be changed at any time

at the sole discretion of Jack Henry & Associates, Inc. This

information may not be incorporated into any contract and

should not be relied upon in making purchasing decisions.HANK YO FOR THE

OPPORTUNITY TO

SHARE JHA’S STORY

Page 3: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®3

Key Features

Seamless integration into JHA applications

In-house or outsourced via Outlink facilities

ECP Branch capture, Teller capture and Remote Deposit

integration

Browser Research tool for images and capture/balancing

reports

Automated Cash Letter generation

Full Check 21 processing both Day 1 and Day 2

Item decisioning via core integration for return processing

Image statement and notice generation

Side by Side Duplicate Suspect Review

Page 4: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®4

Integration

Core integration

Account history

Exception Item Processing

Account Reconciliation

Netteller® Internet Banking

Yellow Hammer™ BSA

Core Director® Teller Capture™

Moblile Banking

Remote Deposit Anywhere™

Remote Deposit Complete™

Synergy ECM™

Page 5: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®5

Inhouse vs Outlink

In-House Item Processing Capture

Teller

Branch

Centralized

Inclearing

Returns

Chargebacks

Proof functions

Keying

Host Upload

Import Chargeback file from Fed

Transit clearing file(s) to Fed

Return file to Fed

Daily reports

Statement/Notice generation

Page 6: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®6

Processes moved to Outlink

OutlinkCorrespondent Processing

Inclearing

Returns

Chargebacks

Proof functions

Amount Entry

Reject Correction

Balancing

Host Upload

Daily reports

Statement/Notice generation

Page 7: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®7

Processes that remain

Capture

Teller

Branch

Centralized

Returns

Chargebacks

Page 8: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®13

What is AlertCenter™?

• Alert Center™ is a service that provides your financial

institution fraud (risk) determination responses to

deposited transit items.

• A collaborative effort between financial institutions.

• The product is hosted, and accessed via jXchange.

Page 9: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®14

AlertCenter™ How does it work?

Automatically set

extended Reg CC hold

on core or perform

manual review

JHA Financial

Institution

RDC/

Mobile

Teller

Capture

Image

ATMBranch

Capture

AlertCenter™JHA-hosted transit check fraud

Transit check

presented for

deposit

Early Warning

JHA 4|sight check

solutions

Transit

Check

data

Transit

Check

data

Risk Level /

Informational

message

Risk Level /

Informational

message

Page 10: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®15

Item Level Responses

• Responses include stop payment matches and accounts

with recent return activity, indicating a possible

counterfeit scheme.

• Answers the Following Questions...

Does the payer’s account exist and is it in good standing?

Is the account in a closed, NSF or other high-risk status?

Has a stop-payment been placed on an item?

Page 11: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®16

Sample AlertCenter™ Service Responses

High Risk

Participant Accounts

Closed For Cause Post No Checks

Closed For Cause-Purged Closed

Stop Payment 4 Field Individual Match Closed/Purged

Stop Payment 4 Field Range Match Pending/Closed

Stop Payment 3/4 Field Individual Match Return Item Account

Stop Payment 3/4 Field Range Match Enhanced OD/XY (3/90)

Post No Debits

Moderate

Risk

Not Located UCF/New Account

Return Item Account Dormant/Inactive

Divested Purged Deceased

NSF/OD Lost/Stolen Checks

NSF/OD New Account Attached

Stop Payment 3/4 Field Dollar Amount Divested Account

Uncollected Funds (UCF)

Informational

New Account (8-60 days) Credit Card Check

New Account (0-7 days) Participant Line of Credit Check

New Account (61-120 days) Participant Home Equity

New Account (120-180 days) Brokerage Check

Official Item Non-DDA

Forced to Present Present

Scored Accounts

High Probability of Return

Scored Accounts

Moderate Probability of Return

Scored Accounts

Low Probability of Return

Page 12: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®17

Suspect Decisioning

• FI may choose to have automatic holds placed on their core system

based on the AlertCenter™ Service Responses.

• Suspect reports are viewed/printed via 4|sight™ Web Research.

– FI decisions suspect results.

– FI places holds on core.

• Vertex™ Teller Capture may be configured to automatically place

holds at the time of presentment.

Page 13: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®32

DDA Account Status Data Contributors

© 2014 Early Warning Services, LLC. All Rights Reserved. All trademarks referenced in this material are the property of their respective owners.

Also a contributor, but not listed above:

• Ally Bank

• Arizona Federal Credit Union

• Bank of Oklahoma

• BMO Harris Bank

• Central Technology Services

• Citizens Financial

• Discover Financial Services

• First Citizens Bank NC

• First Citizens Bank SC

• FirstMerit Bank

• First Niagara

• Hancock Bank

• Moneygram Payment Systems

• People’s United Bank

• Regions Bank

• Santander Bank

• School’s First Credit Union

• VyStar Credit Union

• USAA

• Wescom Credit Union

Page 14: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®34

Summary

• 95% of all accounts processed in the United States are

reviewed.

• Gives you data to make informed, expedited funds

availability decisions. Offer as a service!

• Accelerates preventive action, including placing or

extending holds per Reg CC based on early notice of

items likely to return.

Page 15: 4|Sight Inhouse vs Outlink Processing AlertCenter · 1© 2017 Jack Henry & Associates, Inc.© 2017 Jack Henry & Associates, Inc.® Stop Wasting Time: Automate Your Check Imaging Processes

© 2017 Jack Henry & Associates, Inc.®35

Thank You!

Scott Gleason - Product Specialist

[email protected]