KCTCS BEYOND THE NUMBERS:

A Roadmap Toward a Future Where Social Equity, Diversity, Multiculturalism, and Inclusion Promotes Student Success

AASHE Annual Conference , Los Angeles, CAOctober 14, 2012

TODAY’S AGENDA KCTCS Overview KCTCS Sustainability Initiative KCTCS Beyond the Numbers:

Diversity Action Plan Action Planning Process Lessons Learned/Next Steps

KCTCS PROFILEFall 2011

Created in 1997 16 colleges; 68 campuses KY’s largest provider of

postsecondary education 600 Academic Programs 108,302 credit-seeking students 92 percent of students receive

financial aid, totaling $242 million

~10,000 Full & Part Time Employees

KCTCS ORGANIZATIONAL STRUCTURE

Board of Regents

16 College Presidents/CEOs

System President

KCTCS MISSION

The mission of KCTCS is to improve the employability and quality of life of Kentucky citizens as the primary provider of:

College and Workforce Readiness. Transfer Education. Workforce Education and Training.

KCTCS VALUES

Responsiveness to students, employers, and communities

Access with innovative and flexible delivery Trust, respect, and open communication Continuous improvement Inclusion, multiculturalism, and engagement

2010-16 KCTCS STRATEGIC GOALS Advance Excellence and Innovation in

Teaching, Learning and Service. Cultivate Diversity, Multiculturalism and

Inclusion.

Increase Student Access, Transfer and Success.

Enhance the Economic and Workforce Development of the Commonwealth.

Expand the Recognition and Value of KCTCS.

KCTCS GREEN+ SUSTAINABILITY AIMDemonstrate responsible stewardship and facilitate cultural change to:• Enhance the well-being of people and KCTCS in a socially

equitable manner• Focus on being Green Plus by balancing the social,

environmental, and economic criteria of the sustainability triple bottom line

• Obtain sustainable communities inside, across, and outside of KCTCS

KCTCS GREEN+ SUSTAINABILITY OBJECTIVES

• Facilitate cultural change to balance the social, environmental, and economic criteria of the sustainability triple bottom line across KCTCS

• Enhance the efficiency and effectiveness of KCTCS

• Protect Kentucky’s natural resources and environment

• Embrace and practice social justice across KCTCS

KCTCS CHANGE MODEL Active, visible executive

sponsorship.

Frequent and open communications.

Utilization of a structured change management approach.

“Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights.” 

~Pauline R. Kezer

KCTCS DIVERSITY PHILOSOPHY

Creating a culture of inclusion & engagement

Utilize organizational development approach Appreciative inquiry/Facilitation Capacity Building Collaboration Data-driven

Infuse diversity throughout all functions of the organization

KCTCS BOARD RESOLUTION

To cultivate diversity, multiculturalism, and inclusion.

Endorsed KCTCS Beyond the Numbers.

September 16, 2011.

BEYOND THE NUMBERS: 2010-2016 KCTCS Diversity Action Plan Framework

VISION: KCTCS envisions itself as an inclusive community of learners empowered to express their individual

cultures and identities. MISSION STATEMENT:

KCTCS strives to unite internal and external stakeholders around the prefaced vision, to drive

systemic transformations that lead to working and learning environments that provide our community of learners the skills and experiences necessary for

effective participation in an increasingly diverse, global society.

DIVERSITY DEFINED: Means differences or

variety.  Describes an inclusive

community of people. Seeks to insure the

creation of a safe, supportive and nurturing environment that honors and respects those differences.

BEYOND THE NUMBERS: 2010-2016 KCTCS Diversity Action Plan Framework

BEYOND THE NUMBERS: 2010-16 Priority Areas

Student Access and Success Education, Service and Scholarship Campus Climate Institutional Leadership &

Transformation

KCTCS BEYOND THE NUMBERSPlan Components

Systemwide Action Plan College and System Office Plans Performance Metrics

Student Access and Success Workforce Diversity

BEYOND THE NUMBERS:Performance Metrics

Student Enrollment First to Second Year Student Retention Credentials Earned Employment of Executives, Administrators &

Managers Employment of Faculty Employment of Other Professionals Campus Climate

KCTCS DIVERSITY ACTION/RESEARCH PLANNING

Developed and implemented a “plan to plan”

▪An inclusive engagement process▪Utilizes Appreciative Inquiry techniques ▪Constructed and delivered capacity building▪Conducted data review▪Created planning framework

STRONG EXECUTIVE SPONSORSHIP

STAKEHOLDER ENGAGEMENT

Board of Regents President’s Leadership Team System Office Staff College Diversity Directors Community Leaders College Staff/Faculty Students

APPRECIATIVE INQUIRY

Appreciate:, v., 1. Valuing; the act of recognizing the best in people or the world around us; affirming past and present strengths, successes, and potentials…

Cooperider & Whitney

APPRECIATIVE INQUIRYEight Principles

Constructionist: Words create worlds Simultaneity: Inquiry creates change Poetic: We can choose what we study Anticipatory: Image inspires action Positive: Positive questions lead to

positive change Wholeness: Wholeness brings out the best Enactment: Acting “as if” is self-fulfilling Free Choice: Free choice liberates power

APPRECIATIVE INQUIRY (AI)Five Steps

Definition: Create focus Discover: Inquire into excellence Dream: Share stories Design: Develop shared vision Delivery: Innovate ways to

create

AI - DEFINEDiversity

as TRANSFORMATION

***Bottom line: Student

success

AI - DISCOVERThink about the people, programs and processes in place for cultural

diversity. Describe what has worked or

is working well. What needs to remain “cutting

edge” to advance diversity?

AI - DREAM

In terms of cultural diversity, what

would you like to see five years from now? What is happening on campus? What are your highest

aspirations?PROVOCATIVE PROPOSITIONS

AI - DESIGN

Quantitative Data Review

Planning Framework

Capacity Building

Campus Level Action Planning

AI – DESIGNData Review

Student enrollmentStudent retentionStudent transferStudent success (graduation, credentials earned)Employee/Workforce DiversityKCTCS Marketing Study - 2005

AI - DESIGNBeyond the Numbers: Planning Framework

PRIORITY AREAS/OBJECTIVES:PRIORITY AREAS RELATED OBJECTIVESStudent Access and Success

•Enroll a Diverse Student Body•Retain a Diverse Student Body that Succeeds

Education, Service and Scholarship

•Incorporate Inclusive Teaching Strategies•Infuse Diversity Across the Learning Continuum

Campus Climate •Foster an Open Campus Climate that is Welcoming to All

Institutional Leadership and Transformation

•Demonstrate Leadership to Support Inclusion, Engagement & Equity•Recruit, Retain & Promote Diverse Faculty, Staff & Administrators•Build Capacity of Our People to Lead Diversity Transformations•Institute Diversity Planning & Assessment

AI – DESIGNCapacity Building

Diversity Administrators Leadership Development Administrative Processes Appreciative Inquiry Basics

Staff and Faculty Development Cultural Competence

AI – DESIGNPlanning Accountability

Shared by 16 colleges and 6 System Office functional areas Submitted plans to the System Office Acceptable plans identified:

Framework Priority Areas and Objectives Specific Action Steps Budget Needs/Plans Responsible Person/Contact PLUS Collaborators/Partners Expected Outcome Timeline (initiation/deadline)

Accepted plans added to the system level plan and published.

AI - DELIVERY

Each college developed, submitted and implemented strategies that : Reflect vocal, active executive

commitment Produce measurable outcomes Promote a long term perspective Encourage collaboration Facilitate cross-functionality

NATIONAL RECOGNITION

KCTCS received Association of Community College Trustees (ACCT)

Kennedy Equity Award.“Intentional strategic planningby system, with collegealignment.”

--October 2011

LESSONS LEARNED Built relationships Focused on what worked Positioned diversity as exciting &

engaging Shared vision of cultural diversity Promoted

cross-functionality/collaboration

OPPORTUNITIES

FOCUS ON IMPLEMENTATION

Strategic communicationsAssessment and reporting

ACKNOWLEDGEMENTS Company of Experts David Cooperider CoreClarity, Inc. Taylor Cox, Jr. and Ruby L. Beale Christopher Anne Easley Prosci Daryl G. Smith

QUESTIONS?

THANK YOU FOR PARTICIPATING!

NATALIE GIBSON, M.P.A.System Director of Cultural Diversity

(859)256-3551

BILLIE HARDIN, M.P.A.System Director of Sustainability

(859)256-3272