AGENDA ITEMS FOR POM TO BE HELD ON 27th & 28th April’20121.0 Targets set for the Year 2012-13 and month-wise action plan to achieve the

same.1.1 It will be our endeavour to make the year 2012-13 accident free.

PCE, CME, COM, CSO and DRMs to prepare action plan for achieving the NIL accident target.CSO should prepare action plan for spreading social awareness amongst road users so that unmanned LC accidents are avoided. PCE and DRMs should prepare action plan for reducing/manning the LCs.

1.2 Punctuality suffers on the account of assets like Signal/Track/Loco failures, Operating reasons. COM, in consultation with PCE. CAO, CSTE and DRMs to prepare action plan for improving the average punctuality of passenger trains. Similarly action plan to be prepared for improving the average speed of goods trains which has not been satisfactory in the year 2011-12.

1.3 CCM and COM to prepare action plan for reducing the terminal detention on this Railway.

1.4 Work has been done in the area of cleanliness – both at stations and on board in originating trains. However a lot is still to be done. CMD to prepare action plan for improving cleanliness at stations as well as on board.

1.5 Due to shortage of funds, proper financial control needs to be exercised to ensure that there is no shortage of funds for targeted activities and unfruitful expenditure is avoided. FA&CAO in consultation with all PHODs, CAO and DRMs, to accordingly divide the fund allotment for the year month-wise and monitor the expenditure accordingly. FA&CAO to prepare an action plan in this regard.

1.6 Efforts have been made to keep OT, TA and NDA under control. FA&CAO to prepare action plan to further reduce the expenditure under these heads.

1.7 PCE, in consultation with COM and CAO, should prepare an action plan for ensuring maximum utilisation of track machines. The plan should also ensure provision of maximum traffic block for planned works.

1.8 CPO and CSO should prepare an action plan for filling up the Safety category vacancies.

1.9 Lot of deficiencies have been noticed during inspection of pantry cars. CME to prepare an action plan for ensuring no deficiencies in pantry cars.

1.10 CME and COM to prepare action plan for improving 10Hr performance over this Railway in the current year.

1.11 Sundry earnings need to be closely monitored. CCM to prepare action plan for improving the sundry earnings during the current year.

1.12 COS in consultation with PCE, CAO and CME to prepare action plan for scrap disposal and monitoring of the achievements on monthly basis.

1.13 FA&CAO to prepare action plan for closing the pending inspection reports, special letters, draft/audit paras, stock sheets cases etc.

1.14 All PHODs and DRMs to prepare action plan for preparing and getting sanctioned completion estimates and closing the physically completed works.

1.15 DRMs to prepare action plan to identify, dismantle the unused lines and dispose the scrap generated.

1.16 CEE to prepare action plan for energy conservation.

2.0 Achievements against the targets for the year 2011-12 indicating position of performance of COPPY (Items discussed during the last divisional review meeting should also be covered).

3.0 Safety Performance:3.1 Position of consequential train accidents as per given proforma: Category-wise

break-up of accidents:

1

3.2 Analysis of derailments for the year 2011-12, Department-wise & Cause-wise as per proforma given below:

Date/ Time

Details/ Location Cause Department

responsible

Staff responsible Status of DA&R

3.3 Time-wise analysis of accident on Unmanned LC

Time Passenger Goods Total00.00-06.00 hrs06.00-12.00 hrs12.00-18.00 hrs18.00-24.00 hrs

3.4 Position of indicative accident as per proforma below:

Items 2007-08 2008-09 2009-10 2010-11 2011-12

SPADBreach of Block Rule

Averted Collision

3.5 Position of Ambush checks on Unmanned LCs & Safety drives. Details of ambush checks done and details of safety drives conducted.

3.6 Status of Mock Drill conducted during the current year as per proforma below:3.7 Position of D&AR cases related to accidents:3.8 (i) Position of manning, closure, provision of lifting barrier & removal of

deficiencies of LCs.(ii) Progress of construction of ROBs/RUBs/Limited Height Subway.

3.9 Position of vulnerable trees on the side of track likely to affect Railway traffic on proforma below:3.10 Deep Screening arrears & Action Plan as per proforma below:

S.No

.

Divn

.

BG/M

G

Sect

ion

UP/D

N

Trac

k St

ruct

ure

Whe

ther

LW

R/SW

R Deepscreening Overdue

Last

don

e in

the

over

due

stre

tch

Avai

labl

e Balla

st

Cush

ion

(mm

)

Action Plan to wipe out the arrears

Betw

een

Stat

ions

Loca

tion

Km

From

Km

To

Tota

l Le

ngth

(Km

)

Clea

n

Cake

d

Total Km3.11 Destressing – arrears and action plan to eliminate - as per proforma below:

LWRs OVERDUE FOR DESTRESSINGAs on 31-03-2012

Divn.

BG

/MG

Sect

ion

Up/

DN

LWR

No.

Trac

k st

ruct

ure Available ballast

cushion (mm)Destressing

last done (Month/Year

Tm Td No. of fractures in the last one

year

Action Plan to

wipe out the arrearsClean Caked Rail Weld

1 2 3 4 5 6 7 8 9 10 11 12 13 14

3.12 Position of vacancy in Safety Category & Action Plan to fill up: 3.13 Updating of SWRs as per proforma below:

As on 31-03-2012

2

Div Section

No. of existin

g SWRs

No. of SWRs updated as per Rly Bd’s

format

Balance to be update

dAction plan for balance

3.14 Progress of Emergency Lights in passenger coaches as per proforma below:As on 31-03-2012

Division Base depot

Coach holding

No. of coaches provided with

emergency lights

No. of defective

ELs

No. of coaches still without ELs

Action Plan to provide the

balance coaches with

EL1 2 3 4 5 6 7

3.15 Details of Pantry Car inspection during the year 2011-12 as per proforma below:Pantry car

no.Inspections done in first quarter of

this year

Inspections done in second quarter of this

year

Inspections done in third quarter of this

year

Major deficiencies

noted and action taken thereof

Officers Supervisors

Officers

Supervisors

Officers

Supervisors

1 2 3 4 5 6 7 8

3.16 Analysis of 10 Hrs performance for the year 2011-12 Mont

hName of the

division

%age of trips

within 10 hrs. “Sign on to Sign off”

%age of

trips within

10 hrs. from wheel move

to stop

%age of trips within 10-12 hrs.

“Sign on to Sign off”

%age of trips within 12-13 hrs.

“Sign on to Sign off”

%age of trips within over 13-14 hrs.

“Sign on to Sign off”

%age of trips within over

13 hrs. “Sign on to Sign off”

Remarks

4.0 Review of punctuality performance & Action Plan to improve it further. 4.1 Analysis of punctuality performance of Mail/Exp. & passenger trains vis-à-vis

target & COPPY. (After implementation of PAM module w.e.f. 01.01.2009) as NER overall

ItemBG MG

Target – 90% Target – 90%2011-12 2010-11 2009-10 2011-12 2010-11 2009-10

Mail/Exp.Passenger

4.2 Causewise analysis for loss of punctuality of trains:Cause BG MG

3

Mail/Express Passenger Mail/Express Passenger2011-12 2011-12 2011-12 2011-12

Trains lost

% of loss Trains lost

% of loss Trains lost

% of loss

Trains lost

% of loss

AccidentAgitationACPBad WeatherC&WCommercialConstructionLocoElectric defectElectric LocoEngineeringOther RailwayIncidentLaw & OrderL/Crossing GateOthersOut of PathRe-Scheduling of trains Run OverS&TTrafficTotal trains lostTotal trains run

4.3 Position of permanent speed restrictions & plan for removal, if any. 4.4 Analysis of asset failure & comparison with COPPY as per the proforma below:

Div.

As on 31.03.2012

2011-12 2010-11 2009-10

Rail Weld

Total Rail Wel

dTota

l Rail Weld

Total

5.0 Freight loading performance of year 2011-12.

5.1 Originating loading performance vis-à-vis target & COPPY as per proforma given below and action plan to achieve the targets for the year 2012-13:

(Figures in million tonnes)

4

Year Board’s Target

Actual Variation

Loading MT %

2003 – 2004 1.602004 – 2005 2.002005-2006 2.002006-2007 2.202007-2008 2.002008-2009 3.752009-2010 2.00

2010-11 1.752011-12

Commodity-wise originating Revenue Loading (Figures in million tonnes)

Sl. No.

Commodity Actual

2010-11

Actual Loading Board’s Target

for 2011-12

%age variation over last

year

%age variation

over Target2010-11 2011- 12

MT % MT %

1 Food grain 0.60 0.51

2 Fertiliser 0.04 0.033 Container 0.08 0.074 Others 0.98 0.64

Break up of othersi Sugar

7i Sugarcane

iii Stone/Sleeper

iv Woodiv Misc.5 TOTAL

5.2 Progress of throughput enhancement works

5

Traffic facility works ( Plan Head 16) throughput enhancement works-

(Rs. in thousand)

S.No

Year of sanction

Description ValueOutlay

for 2011-

12

Expenditure incurr

ed

Throw Forwa

rd

Financial Progress

Physical

Progress

1 2009-10 Gorakhpur-Remodeling of yard 62105 6000 9207 52898

2 2008-09 Kathgodam-Yard remodeling 39100 0 18360

20740

3 2005-06 Provision of 3rd running line at- Kachwa road, Jungiganj, Saidabad, Rajatalab

90047 3000 96319

-6272

4 2007-08 Provision of 3rd running line at- Ahimanpur,Katka, Bhiti, Ramnathpur

91499 5000 75432

16067

52011-12 Provision of 3rd running line at-

Chamaraua12045 300 0 1204

56 2009-10 Conversion into 3 line crossing

stations-Paiteepur, Babupur, Shankerpur ,Ramipur, Tappa Khajuria

196756 15000

4273 192483

7 2009-10 Gautamsthan- 4th addl. running line.

49674 100 9799 39875

8 2009-10 Ballia- 5th addl. running line. 30086 7000 5039 25047

9 2010-11 Allahabad city- Addl. full length running line no. 6

44200 2500 0 44200

10 2006-07 Provision of 3rd running line at- Taron, Dhondadih, Sagarpali

51600 10000

4744 46856

11 2007-08 Provision of 3rd running line at- AnkushpurSahbajkuli, Tajpurdehma

64200 15000

22021

42179

12 2007-08 Provision of 3rd running line at- Lar road,Sadat, Dullahpur

58341 5000 19332

39009

13 2007-08 Nigatpur halt- Conversion into 3 running line crossing station.

52306 5000 18828

33478

14 2003-04 New terminal station at Gomti Nagar

683200 100 440000

243100

15 2008-09 Provision of 3rd running line at- Saraimir, Khurhat

40000 10000

8164 31836

16 2007-08 Manjhi halt- Conversion into 3 running line crossing station.

63555 5000 14078

49477

17 2003-04 Provision MEMU services at ASH,LC & BNZ

88482 3000 62894

25588

18

2000-01 Remodeling of Lucknow Jn. Yard 272590 0 248449

24141

19 2008-09 Provision of 3rd running line at Sarairani

20000 50 2450 17550

20 2006-07 Provision of 3rd running line at Sarayan

32892 100 32792 100

21 2006-07 Provision of 3rd running line at 36000 100 35000 1000

6

Tahsil fatehpur

Patch doubling works (PH-15)- Works in progress (Rs. in lakh)

S.No.

Year of

Sanc.

Name of works

Ant. Cost

Outlay 2011-12

Outlay proposed 12-13

Balance

Progress

Remarks

1 2007-08

Barabanki-Burhwal 29 Kms

15497 7092 7500 905

2 2006-07

Chawkaghat - Ghaghara ghat 5.63 Kms

9655 7558 2000 97

3 1997-98

Sahjanwa -Gorakhpur 17.7 Kms

13499 11498 2000 1

GKP-DMG(6kms).Opened on 23-11-04

4 2006-07

GorakhpurCantt-Baitalpur 34.13 Kms

15444 13443 2000 1

GKC-KHM (10 kms) Opened on 25-2-09 KHM-CC-(11.25 kms) Opened on 10.04-11

5 2006-07

Baitalpur–Bhatni 28,07 Kms

14845 6919 6000 1926

6 2006-07

Bhatni-Ziradei 38.11 Kms

10227 8178 2000 49

BTK-ZRDE (17 kms) Opened on 06-07-2010 BTK-BHTR (8.05 kms) Opened on 21-11-11

7 2007-08

Mau-Indara 8 Kms 6552 1722 2900 1930

100 %

Work completed. Opened on 11-12-2011

8 2011-12

Aunrihar-Manduadih 38 kms

16089 - 1000 15089 -

Plan and detailed estimate are under preparation.

7

5.3 Position of Terminal Detention as per details below:Terminal/ Station

Av. Detention of loading April to December Remarks if any No. of rakes ARPL PLRL RLDP ARDP

10-11 11-12

10-11

11-12

10-11

11-12

10-11

11-12

10-11 11-12

1 2 3 4 5 6 7 8 9 10 11 12NER

IR5.4 Running of Long Haul Trains : 5.5 Important Operating indices & plan to improve it further as per

proforma below:

S.No. ITEMS 2010-11 Target

2011-12 April to Mar. %age

improve- ment10-11 11-12

1 NTKMs (in million) 10753 -

2 NTKMs per wagon day 10004 10400

3Wagon Kms per wagon day 250 265

4 Wagon turn round( in days ) 1.85 1.48

5 NTKMs per engine hours 25208 -6 Diesel utilization (goods)

(FOIS figure) 431 450

7. Average Loaded Receipt ( in 8 WW/day) 1377 -

8. Average wagon Holding ( in 8 WW/day) 2944 -

9. Total Interchange ( in 8 WW) 1402411 -

5.6 Position of vacancies of ALP/Shunter/LP & Plan for filling up vacancies (promotional & DR quota).

6.0 Review of Financial Performance (Earnings & Expenditure):Originating Traffic and Earnings.

Head

Actual2010-11

Target2011-12

APRIL TO MARCH %Age Variation over

Actual2010-

11

Target2011-

12

Actual2011-

12

Target Last year

ORIGINATING TRAFFIC (In Million)Passenger (Nos.) 239.18 251.17Freight loading (In tonnes) 1.69 1.90ORIGINATING EARNINGS (In Crores of Rs.)

8

Passenger 943.04 1099.43Other Coaching 62.56 68.82Goods 130.62 146.85Sundries 40.79 44.87Total 1177.01 1359.97

PARCEL TRAFFIC AND EARNINGS:

Head

Actual2010-11

Target2011-

12

APRIL TO MARCH %Age Variation over

Actual2010-11

Target2011-12

Actual2011-12

Target Last year

Parcel Traffic(In thousand tonnes) 174.57 -Parcel Earnings (In Crores of Rs.) 30.41 35.30

CUMULATIVE POSITION OF TICKET CHECKING PERFORMANCE FROM S.

No.Particulars Target

for2011-

12 

Performance during

2011-12

Performance during 2010-11 

%age VariationOver last

YearOver

Target

1 No. of checks conducted

21340

2 No. of HP cases (WOT &

Irr.)

480821

3 Amount realized

198168355

4 No. of UBL 512925 Freight in Rs. 2698174

Total earning 200866529

6.1 Passenger Earning : Achievement vis-à-vis target & COPPY. Action Plan to achieve the target

6.2 Freight Earning : Achievement vis-à-vis target & COPPY. Action Plan to achieve the target.

6.3 Other Coaching Earning: Achievement vis-à-vis target & COPPY. Action Plan to achieve the target.

6.4 Sundry Earning : Achievement vis-à-vis target & COPPY. Action Plan to achieve the target.

6.5 Ordinary Working Expenses : (i) Position as per proforma below:

2010-11 2011-12Actuals B.G. Incremental

over Actual(2-1)

S.L. RE RE-BG(4-2)

Position Propor.

B.G.Approx. Variation

1 2 3 4 5 6 7 8 9

(ii) Demand-wise position in comparison to B.G. & R.E. as per proforma below & plan to keep within B.G.

9

D.N. B.G. S.L. R.E. 11-12 Position Up to Mar’12

Variation

w.r.t. B.G. w.r.t. S.L.1 2 3 4 5 6 7

(iii) Segment-wise analysis of expenditure .

(a) Position of expenditure on OT, NDA, TA, Children Education. This should be indicated with respect to B.G. & COPPY & Plan to keep within B.G.

(b) Hrs. reduction/increase in OT, Manday reduction/increase in TA w.r.t. COPPY & plan to keep within B.G.

(iv) Plan Expenditure:

(a) Source-wise progress of Plan Expenditure for PH-16 should be given on following proforma:

PH-16Allocation Budget Grant

2011-12Reassessed BG, 2011-12

Approx. exp. during the year

%age exp. w.r.t.

reassessed BG1 2 3 4 5

CAPCFDRFDFSFOLWRTotalEBRGrand Total

(b) Plan Head-wise utilization of fund as per proforma below:

Plan Heads BE 2011-12

Reassessed Budget Grant (RBG)

2011-12

Approx. exp. during the

year

%age exp w.r.t. reassessed

Budget Grant1 2 3 4 5

7.0 Action Plan to improve:

7.1 Cleanliness in trains and at Stations:

7.1.1 Status of SIG inspections, summary of deficiencies noticed and status of removal of these deficiencies.

Status of SIG inspections during the year:(a) SIG inspections carried out

Division SIG inspections Due SIG Inspections carried outIzatnagarLucknowVaranasi

(b) Summary of deficiency & status of removal of deficiency.Division Deficiency noticed in

cleanlinessRemoval of deficiency

10

IzatnagarLucknowVaranasi

7.1.2 Position on complaints related to Image Makeover items & plan to reduce it further.

Position on complaints related to Image Makeover items & plan to reduce it further (2010-11 & 2011-12)

Sl.NO.

CAUSE WISE CLASSIFICATION

LJN DIVISION

IZNDIVISION

BSBDIVISION

TOTAL % agevariation

2010 2011 % age Vari.

2010

2011

% age Variation

2010

2011

% age Vari.

2010

2011

1. IMPROPER BEHAVIOUR OF COMMERCIAL STAFF.

2. IMPROPER BEHAVIOUR OF NON COMMERCIAL STAFF

3. IMPROPER BEHAVIOUR OF NON-RAILWAY STAFF

4. PASSENGER BOOKING5. RESERVATION ISSUES6. ALLOTMENT OF SEATS

/BERTHS BY TRAINS STAFF

7. REFUND AGAINST TICKETS.

8. UNAUTHORISED PASSENGERS IN COACHES

9. BOOKING, LUGGAGE, PARCEL

10. WORKING OF INQUIRY OFFICE

11. NON AVAILABILITY OF WATER

12. CATERING AND VENDING SERVICES

13. CLEANLINESS AT STATIONS

14. MAINTENANCE OF CLEANLINESS IN COACHES

15. MAL FUNTIONING OF ELECTRICAL EQUIPMENTS

16. PUNCTUALITY OF TRAINS

17. COMPLAINTS RELATING TO SLEEPER CLASS

18. THEFT AND PILFERAGES

19. BRIBERY AND CORRUPTION

20. NON AVAILABILITY OF BED ROLLES/POOR QUALITY

21. MISCELLANEOUR22. NULL REPORTS

TOTAL

7.1.3 Position of stations not provided minimum essential amenities and plan for providing the same.

7.1.4 Position of uncleaned stations/toilets as per complaints received and plan to ensure cleanliness on such stations.

11

7.1.5 Status of Mechanised/Semi-mechanised cleaning of stations & plan to cover balance & finalization of tender, if pending any.

7.1.6 Status of intensive mechanized cleaning of coaches in Coaching Depot & plan for balance, if any.

7.1.7 Position of OBHS & plan for finalization in balance trains, if any, as per Board’s new guidelines.

7.1.8 Status of CTS on proforma below :Station Name of Agency DOC Valid up to Remarks

1 2 3 4 57.1.9 Status of setting up of Mechanised Laundries: 7.1.10 Position of availability of linens & washing contracts. 7.1.11 Progress of works related to pest & rodent control as per proforma below :

Name of Depot

Name of Agency

DOC Valid upto

1 2 3 47.1.12 Position of manpower shortfall for coach maintenance activities as per proforma

below & plan for creation of posts & filling up of vacancies:

Dep

ot

Tota

l re

quire

men

t as

per

yar

d st

ick

Equi

vale

nt

man

pow

er t

o w

orkl

oad

outs

ourc

e

Net

re

quire

men

t

Ava

ilabl

e sa

nctio

n

On

Rol

l

Net

add

ition

al

requ

irem

ent

of s

taff

Vaca

ncie

s ba

sed

on

cu

rren

t sa

nctio

n

Mor

e sa

nctio

n re

quire

d

Stat

us

of

prop

osal

s f

or

sanc

tion

of

ad

ditio

nal p

ost

%ag

e sh

orta

ge

7.2 Action Plan to improve Catering Services: 7.2.1 Status of transfer of static/mobile catering units from IRCTC. Vacancy position of

catering staff & plan for filling up the same. Status of issue of JPO for catering waste management.

7.2.2 Position of Renewal/Allotment of GMUs/SMUs. 7.2.3 Position of train side vending as per Board’s guidelines.7.2.4 Status of fixation of License Fee & recovery of arrears as per Para 18 of the

Catering Policy-2010.7.2.5 Position on catering waste management as per Board’s policy instructions vide

letter No. 2011/TG-III/800/45 dt. 13.09.11.7.2.6 Status on mechanism for monitoring catering services based upon Board’s

instructions.

8.0 Other Miscellaneous Issues: 8.1 Progress on utilization of fund under PH 29 & 30 as per proforma given below:-

Plan Head Original B.G.

R.E. Exp. For year 2011-12 (Up to

Dec)

Action Plan for

remaining F.Y.

Remrks, if any

1 2 3 4 5 68.2 Status of compliance of Joint Note prepared between Open Line and Construction

regarding commissioning of projects as per proforma below:Name of project

Section Date of taking over

Total no. of items

No. of items yet to be complied

Remarks, if any (department- wise

break-up)1 2 3 4 5 6

8.3 Utilisation of Track Machines, adherence to MOU singed jointly between Sr. DEN & Sr. DOM, position of availability of block vis-à-vis blocks agreed as per MOU.

12

8.4 Drawing of completion estimates/reports for completed works as per provision of Engineering Code.

8.5 Status on signing the land agreement vis-à-vis pending as on 01.04.2011 and plan for balance.

8.6 Demand recoverable – Outsiders’ dues – Progress made in Court Cases, Under estate officers & other cases.

8.7 Disposal of scrap : Achievement vis-à-vis target. 8.8 Progress on commissioning of JTBS vis-à-vis target. 8.9 Status of working of in-motion weighbridges & position of overloading reports

during the year 2011-12.8.10 Analysis of section-wise average speed of Goods Trains & Plan to improve it further. 8.11 Analysis of time taken in placement of damaged coaches in sick lines of

Coaching Depot, Plan to reduce it further (especially for GKP Depot). 8.12 Progress of fitment of VCDs on diesel locos as proforma below & Action Plan

for balance, if any: Type of

locoTotal loco holding

Loco provided with VCD

Balance to be provided

1 2 3 48.13 Year-wise & Department-wise pending Audit Objection Report (Part I & Part II),

Special letter, Draft & provisional para, Stock Sheets and Accounts Inspection Reports.

814 Energy Conservation of year 2011-12 vis-à-vis target & COPPY.8.15 Filling up of vacancies of promotional quota of Safety and Non-safety categories. 8.16 Progress on DPG, MP/MLA references & Star marked letters. 8.17 Position of appointments on Compassionate Ground. 8.18 Review of pending Court Cases 8.19 Mandays lost on account of IOD/HOD & RMC. 8.20 Finalisation of ONR (Other than Normal Retirement) cases.8.21 Open Adalat.8.22 Pension Revision items – Pre-2006 & Post-2006.8.23 Budgetary provisions for Group ‘D’ recruitments against Employment Notice

dated 15.12.2010.8.24 Work Study :8.24.1 Proposed work area for future Work Study.8.24.2 Surrender against identified balance 474 nos. posts of various divisions/HQ as per Work

Study Reports, Plan for surrender of these posts. 8.25 Progress of ongoing works & balance fund required for commissioning:-(i) Status of ongoing works & requirement of fund to complete such works for

proforma below:- (Those works stopped due to shortage of fund)

S. No. Brief description of works

Year & sanction

Approx. cost of works

Exp. Upto Mar/11

Expenditure year 2011-12

Balance liability to complete the works

Remarks if any

1 2 3 4 5 6 7 8(ii) Status of ongoing works & requirement of fund to complete the works as per proforma below :- ( work continuing but constraint of fund)S. No. Brief

description of works

Year & sanction

Approx. cost of works

Exp. Upto March/11

Expenditure year 2011-12

Works stopped due to

shortage of fund since :

Balance liabilities

to complete

the works

Remarks if any

1 2 3 4 5 6 7 8

8.25 Compliance on items of POM held on 30th & 31st Jan’2012.

13

*******

14