shi overview

SHI OVERVIEWACCOUNT MANAGER: JESSICA THORSENDISTRICT MANAGER: MATT FAIRBANKSINSIDE ACCOUNT MANAGER: KEVIN MITCHELL

SHI OVERVIEW• Founded in 1989 and headquartered in Somerset, NJ, SHI International Corp. is a

$6 billion global provider of information technology products and services. Driven by the industry's most experienced and stable sales force and backed by software volume licensing experts, hardware procurement specialists, and certified IT services professionals, SHI delivers custom IT solutions to Corporate, Enterprise, Public Sector and Academic customers. With 3,000 employees worldwide, SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States and is ranked 17th among CRN's Solution Provider 500 list of North American IT solution providers. For more information, please visit www.shi.com.

LEADERSHIP:

KEY POINTS Renewals Management

Quarterly business reviews and planning for 30, 60, 90 days out from HW and SW renewals

Data Center Strategy Agnostic approach with all specialty resources necessary

Microsoft Proficiency 90+ licensing experts, with a dedicated expert directly for Acadian, Lisa

Carbonaro Commodity Hardware

Top volume buying programs in North America, and we never like to loose on price

CISCO Help our customers design, roll out, and support their network infrastructure

Services Dedicated team of resources, with the ability to sub out resources when

necessary, with SHI acting as the project manager

SHI NEW ENGLAND TEAM

RENEWALS MANAGEMENT• Customized renewal timeline for improved management and budgeting of technology

agreements• Quarterly business review and proactive notification of renewal periods for all

relevant technologies in customer environment• Minimal initial effort to participate with no cost, contracts or further obligations from

the customer• Presentation of different renewal options based on specific customer needs and

eligibilities• Cost-savings through full utilization of promotions and manufacturer buying programs• Roadmaps of major IT publisher technologies within the customer portfolio• Access to team of highly-trained and experienced software volume licensing experts,

hardware specialists and certified IT services professionals

RENEWALS TIMELINE- EXAMPLE

DATA CENTER STRATEGY

• Agnostic approach, with the ability to build and assess long-term solutions for our customers based off of the needs of he business• Dedicated engineers to each customer to help develop

strategy with your team• Dedicated SHI vendor resources for almost every standard

and emerging partner out there

MICROSOFT PROFICIENCY• Dedicated SHI Licensing Executive ( Lisa Carbonaro- 13 years of Microsoft licensing

experience at SHI)• As needed/upon request meetings• Discuss “current state” of MSFT licensing, products, and programs, rights and

entitlements• Review how changes impact your current and future IT initiatives• Deep dive into the latest technology trends • Analysis of Microsoft investments made within environment, and where cost

savings can be taken advantage of• Product Licensing guidance and relevant upgrade path assistance

MICROSOFT PROFICIENCY

COMMODITY HARDWARE• One of the largest volume buying programs in North America

for all commodity hardware solutions

COMMODITY HARDWARECOMPREHENSIVE SERVICES:

SHI-CISCO EXPERTISE & RESOURCES• CISCO Gold Partner• Cisco Certified Internetwork Experts (CCIE)• Cisco Field engineers, product specialists, solution architects, system

engineers, business development managers, pre and post sales support

• Advanced Borderless Network Architechture• Advanced Collaboration Architecture Specialization • Advanced Data Center Architecture Collaboration• Advanced Security Architecture Specialization

SMARTNET: CISCO RENEWALS AND ASSET TRACKING SYSTEM

Always open for contact-SMARTNET@SHI.COM

SERVICES

• Acquisition Services• Deployment Services• Support Services• End of Life Services• On site staffing solutions

• Readiness Assessments• Lifecyle• Mobility• Data Center• Security• & More!

OTHER SERVICES

MICROSOFT-SPECIFIC SERVICES

SHI’S ADVANTAGE

SHI TOP PARTNERS: AT A GLANCE

EVIDENCE OF SHI’S VALUEHIGHEST CUSTOMERRETENTION RATE IN

INDUSTRY10 YEAR +

CUSTOMERS

HIGHEST WIN RATE FOR NEW RFPS IN THE

INDUSTRYNEWER CUSTOMERS