DIPLOMADO EN GESTIN Y DIRECCIN DE SERVICIOS DE SALUD GESTIN DE SERVICIOS DE SALUD Administracin de Procesos Prodcti!os Sanitarios Lic" Cristina #e!o$a %&'( Pgina 2 de 66 Administracin de Procesos Productivos Sanitarios Lic. Cristina Fevola )NDICE UNIDAD 1 TEORA Y ESTRUCTURA DE LAS ORGANIZACIONES...................................4 1.1.ORGANIZACIN: VISIN SISTMICA ................................................................5 Qu e u!" #$%"!&'"(&)!* ...............................................................................5 Qu e u! &+e,"* .......................................................................................- 1...QU SIGNI/ICA GESTIONAR: MACRO0 MESO Y MACROGESTIN...........................- Ge+&)! 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Cristina Fevola 4.4.QU 5ROCESOS GESTIONAR CON ESTE MODELO ........................................... 4. 4.5.MA5A DE 5ROCESOS................................................................................... 44 4.-.MATRIZ DE INTERRELACIN O INTERACCIN DE 5ROCESOS ....................... 4- 4.6.5ROCEDIMIENTOS................................................................................... 46 D&"%$"," Be /2uD# ....................................................................................... 46 Re%2" A"$" 2" ($e"(&)! 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