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BACK TO BUSY GUIDE 5 MOST COMMON BACK TO BUSY SCENARIOS with Tips & Techniques to help you maximize your salon business Back Busy to Schwarzkopf Professional Canada @SchwarzkopfProfessionalCanada @SchwarzkopfCAN

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Page 1: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

BACK TO BUSY GUIDE

5 MOST COMMON BACK TO BUSY SCENARIOS with Tips & Techniques to help you maximize your salon business

BackBusyto

Schwarzkopf Professional Canada@SchwarzkopfProfessionalCanada

@SchwarzkopfCAN

Page 2: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

ANY OF THESE RE-OPENING SCENARIOS SOUND FAMILIAR?

SCENARIO SOLUTIONS PAGE

1. COLOR CORRECTION

2. CUSTOMIZABLE IN-SALON TREATMENTS

MY CLIENT’S HAIR HAS DAMAGE, HOW CAN IT BE TREATED WITH PROFESSIONAL HAIR PRODUCTS?

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1. TEN-FOIL TECHNIQUE

2. TONING SERVICES

3. CUSTOMIZABLE IN-SALON TREATMENTS

I NEED TO GROW MY PROFITABILITY. WILL ADD-ON CLIENT SERVICES HELP ME BOOST MY SALON’S MARGIN

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1. FREE-HAND BALAYAGE AND OMBRE TECHNIQUES

2. NO MORE HARSH RE-GROWTH

MY CUSTOMERS COME BACK, BUT LESS FREQUENTLY. HOW TO TACKLE REGROWTH CAUSED BY LESS FREQUENT VISITS TO THE SALON?

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HOW CAN I SERVE EVERYONE QUICKLY BUT STILL DELIVER THE SAME LEVEL OF SERVICE MY CLIENTS EXPECT?

1. T-SECTION TECHNIQUE WITH 10 MINUTE PERMANENT COLOR

2. BOTTLE APPLICATIONS AT THE BACKBAR

3. QUICK CONTOURING

3

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1. COLOR PLACEMENT

2. QUICK CONTOURING

I’M WORRIED MY CLIENTS WON’T WANT TO INVEST IN A PROFESSIONAL COLOR SERVICE. HOW DO I OFFER PREMIUM COLOR SERVICES FOR CLIENTS WITH LESS DISPOSABLE INCOME?

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Sound familar? Some of your options

Check it out

OPEN YOUR CAMERA AND SCAN THE QR CODES FOR THE TUTORIALS!

We‘ve collected some tips & tricks to help you overcome the multiple challenging scenarios you may be facing in-salon and maximize your color business.

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

Page 3: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

3T-SECTION TECHNIQUE

Step 1

Step 2

This process includes partial color around the parting and front hairline, leaving the remaining hair uncolored. This service is recommended as a way of refreshing any previous color. Isolate a T-shaped panel, incorporating the front outer hairline and the top crown section.

Introduce a block coloring technique to the area. Apply Color 1 (IGORA COLOR10) at the regrowth and Color 2(IGORA VIBRANCE) to mid-lenghts and ends of the sectioned hair, ensuring a seamless color transition, preventing color banding. All to process according to instructions for use. Then rinse, emulsify and remove.

EDUCATION TIP:

Ensure that there is no overexaggerated color deposit on mid-lengths in order to prevent unwanted darkening or color banding. Introduce a demi-permanent service on lengths and ends in case additional gloss is needed.

SECTIONINGCOLOR APPLIED TO RE-GROWTH

Product choice:

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

TIPS & TRICKS:

REMEMBER TO USE THE FITTING IGORA ROYAL OIL DEVELOPER WITH COLOR10

• 3%/10 Vol. coloring darker

• 6%/20 Vol. same base/ up to 1 level of lift

• 9%/30 Vol. up to 2 levels of lift

Mixing Ratio: 1:1

Development Time: 10 min

IGORA COLOR10IGORA COLOR10 offers 36 inter-mixable natural and fashion tones with up to 100% white hair coverage in as little as 10 minutes!

Service Opportunities:

• Walk-in clients

• Re-touch clients

• Last minute color deciders

• Clients who appreciate fast color services: Time restricted clients, young clients, male clients

OPEN AND SCAN TO DISCOVER THE LOOK

Page 4: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

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ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

IGORA VIBRANCE BOTTLE APPLICATION

Step 1

Step 2

Step 3

• Apply IGORA VIBRANCE to towel-dried hair.

• Development time: develop visually for 5-20 min.

After development time, add a small amount of warm water and emulsify.

Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner.

1. PREPARATION

• Mix equal parts of the chosen IGORA VIBRANCE Shade and the IGORA VIBRANCE activator lotion 1.9% / 6 VOL. (Mixing ratio 1:1).

• Close the bottle and shake well to intermix color and activator.

Product choice:IGORA VIBRANCEIGORA VIBRANCE is our state-of-the-art moisturizing demi-permanent hair color. Its ability to transform between a liquid or gel formula provides you with even quicker service options!

Page 5: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

5QUICKCONTOURING

Step 1

Step 2

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION.

SECTIONINGFREEHAND PAINTING

Introduce a curved diagonal back section to isolate the perimeter. Work with a freehand painting technique, seamlessly feathering the product throughout mid-lengths and ends. Create a V shape when applying the lightener to achieve a dimensional balayage result.

Repeat freehand technique on the opposite side. Develop visually until the desired undertone has been achieved, not exceeding the 45 minutes development time.

EDUCATION TIP:

For outstanding neutralization after the lightening service, use the products from the BLONDME Blonde Toning range.

Product choice:BLONDME BOND ENFORCING PREMIUM CLAY LIGHTENER

NEW! BLONDME CREATIVE PASTEL TONER

Use the BLONDME Bond Enforcing Premium Clay Lightener for optimal precision and creative freehand balayage and ombré. It helps create a super trendy look with minimal upkeep by the client.

BLONDME's BLONDE TONING range offers pastel toners for tone enhancement and neutralization.

TECHNICAL SUPPORT LINE: 1-800-463-3081

OPEN AND SCAN TO DISCOVER THE LOOK

Page 6: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

6COLOR PLACEMENT

Step 1

Step 2

Step 3

Isolate an offset eclipse shape, that sits within the

curvature of the front head shape. Ensure that this

section is located within the fringe area.

COLOR 1SECTIONINGNATURAL PARTING

COLOR 2

Product choice:

Apply the highlight formula from the new growth

through to the mid-lengths and ends. Continue in

the same way until the section is complete.

Evenly apply the overall base color, utilising a block

coloring technique. All to process according to

instruction for use. Then rinse, emulsify and remove.

EDUCATION TIP:

To ensure optimal color placement size and position, the amount of hair and its length needs to be taken into consideration

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

IGORA ROYALIGORA ROYAL is a permanent color crème for true color in High Definition. With a wide assortment and mixtones, you’ll be able to find a fast solution for your clients! For a head-turning result, use the color placement technique with IGORA Fashion Lights - a collection of fashion shades designed to lift and color in a single step! Each shade can give up to five levels of lift on dark bases without pre-lightening.

OPEN AND SCAN TO DISCOVER THE LOOK

Page 7: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

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ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

OMBRÉ & FREE HAND TECHNIQUE BALAYAGE

The key to an impactful yet super soft balayage is the “negative space”. This refers to the careful contrast between the base color and the lightened pieces that allow the hair to look gently illuminated. Start off by dividing the hair into 3 sections following the natural parting of the hair.

Mix BLONDME Bond Enforcing Premium Clay Lightener with BLONDME Premium Developer 12%/40 Vol. (1:1.5). Take the first section and divide it into smaller, sickle-shaped pieces.

Load the product in the middle part of the hair, then feather upwards, and gradually deposit it towards the ends.

Continue with the product application section by section, focusing on the mid-lengths and ends throughout the entire look. Make sure to finish one section before moving to the next. Leave in for up to 45 min. Rinse.

Use BLONDME Keratin Restore Bonding Shampoo and rinse thoroughly. Apply BLONDME Intense Care Bonding Potion and comb through for an even distribution. Generously spread the BLONDME Keratin Restore Bonding Mask directly on top of the potion. Leave the mixture in for 5 minutes, then rinse thoroughly.

Step 1

Step 2

Step 3

Step 4

OPEN AND SCAN TO DISCOVER THE LOOK

Page 8: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

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ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

REGROWTH, HIGHLIGHT & GLOSS SERVICE WITH TBH -TRUE BEAUTIFUL HONEST

Apply tbh – true beautiful honest 7-47W + IGORA ROYAL Oil Developer 6% / 20 Vol. 1:1 evenly on re-growth area to create more depth.

Step 1

For mid-lengths and ends, alternate between FORMULA 1 AND FORMULA 2 on crescent-shaped sections of the hair.

FORMULA 1 -tbh – true beautiful honest 9-47W+ IGORA ROYAL Oil Developer 9 % / 30 Vol. (1:1)

FORMULA 2 - BLONDME Bond Enforcing Premium Clay Lightener+ BLONDME Premium Developer 6% / 20 Vol. (1:2)Development time - 30 mins. Rinse and treat hair with BC pH4.5 COLOR FREEZE care. Towel-dry.

Refine with a refreshing, Gloss Service: tbh – true beautiful honest 9-47W + 7-47W (2:1) + IGORA VIBRANCE Activator Lotion 1.9 % / 6 Vol. + tbh – true beautiful honest Tone Softener (1:1:1). Development time: up to 10 mins. Rinse.

Step 2

Step 3

TBH - TRUE BEAUTIFUL HONESTtbh – true beautiful honest is our most authentic, natural-looking hair color. It focuses on enhancement and beautification rather than reduction or concealment.

Leverage the power of tbh - true beautiful honest: by offering natural looking multidimensional color results, it makes harsh demarcation lines* an issue of the past. Combine the root retouch service with a highlight and gloss service for a beautifully shimmering end result.

Product choice:

OPEN AND SCAN TO DISCOVER THE LOOK

* depending on natural hair base

Page 9: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

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ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

TEN FOILS TECHNIQUE SECTIONING FOILS

Step 1

Step 2

Working with diagonal back partings, proceed with two textured weave color placements on each side.

Create a large V section at the top panel. Apply the highlightening technique by using weaves, moving gradually to the crown area. All to process according to instructions for use. Then rinse, emulsify and remove.

EDUCATION TOP TIP:

In case additional block coverage is needed, utilise a permanent shade at the entire new growth area. To beautify the final look, utilise a demi-permanent toner to glaze highlights.

Product choice:

IGORA ROYAL is a permanent color crème for true color in High Definition. With a wide assortment and mixtones, you’ll be able to find a fast solution for all clients!

IGORA ROYAL

IGORA VIBRANCEIGORA VIBRANCE is a state-of-the-art moisturising demi-permanent hair color. Its ability to transform between a liquid or gel formula provides you with even more service options.

IGORA VARIO BLOND PLUSIGORA VARIO BLOND PLUS is a high-performing lightener with integrated Fibre Bond Technology. It delivers amazing lightening results from strands to full head lightening.

OPEN AND SCAN TO DISCOVER THE LOOK

Page 10: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

10TONING SERVICES

BOTTLE APPLICATION: For quick, efficient full-head application directly at the backbar mix IGORA VIBRANCE with Activator Gel for gel-like consistency, ideal for bottle applications.

BRUSH APPLICATION: Use Bowl/Brush for precise placements or for balancing uneven canvas. BLONDME: mix BLONDME Blonde Toning as usual. IGORA VIBRANCE: mix IGORA VIBRANCE: with IGORA VIBRANCE Activator Lotion 1.9%/6vol to create the optimal consistency for brush applications.

EDUCATION TOP TIP:

• Create stunning, clean blondes with BLONDME for optimally balanced neutralization. Or use it to enhance the previously lightened base from subtle beige tones to fashionable pastel shades.

• Combine a permanent re-growth service with IGORA VIBRANCE on the mid-lengths and ends. This keeps mid-lengths and ends in optimal condition with vibrant shine and touchable softness.

• Provide your client with a glossing service for ultimate shine with IGORA VIBRANCE Clear 0-00.

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

BLONDME's BLONDE TONING range offers pastel toners for tone enhancement and neutralization.

BLONDME TONING Product choice:

IGORA VIBRANCEIGORA VIBRANCE is our state-of-the-art moisturizing demi-permanent hair color. Its ability to transform between a liquid or gel formula provides you with even more service options!

Page 11: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

11

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

There are two important areas to consider when a color correction becomes necessary or is requested. The first is how to deal with the client. This should involve an extension of the client analysis process. The second is how to actually achieve the desired target color.

COLOR CORRECTION WITH COLOR REMOVER

THERE ARE THREE CORRECTIVE PROCEDURES: 1. Lightening the hair

2. Darkening the hair

3. Changing the tone

LIGHTENING THE HAIRClients may ask you to remove unwanted tone directions from their hair. If so, a fast and gentle color correction service will be needed. It’s also ideal for those with a long color history.

BOND ENFORCING COLOR REMOVER

Our 1ST color remover with bond enforcing technology

It’s the ideal solution for quick and easy reduction of artificial color build-up while maintaining the integrity of the hair. It’s also our first color remover with Bond Enforcing Technology for up to 3 levels of gentle color removal.

BOND ERFORCING COLOR REMOVER

Product choice:

OPEN AND SCAN TO DISCOVER THE LOOK

Page 12: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

12

ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

DARKENING THE HAIR When hair is pre-lightened, highlifted or highlighted, there are two issues that can impact a correct, even color result:

If hair is porous at the ends, small red-orange pigments may escape from the hair shaft quickly, while cool pigments are absorbed. Hair could look dark, matte, muddy or even green.

If the base is too light to support a dark color, the final tone may be lighter than desired and look transparent or faded.

When taking a client back to a darker color from a very light and/or porous base, pre-pigmentation is necessary to ensure the optimal result.

Product choice: IGORA VIBRANCE

CHANGING THE TONEThe color circle plays a key role in identifying the correct tones required to neutralize or emphasize a particular color. Shades directly opposite each other, or with the same intensity, will cancel each other out, meaning neither color will be visible.

Therefore, greater or lesser strengths of an opposing color will create a more subtle effect by slightly toning a shade down or by intensifying a tonal variation.

Product choice: IGORA ROYAL OR IGORA VIBRANCE

Page 13: BACK TO BUSY GUIDE€¦ · Finally rinse thoroughly and shampoo with BC pH4.5 COLOR FREEZE Rich Micellar Shampoo and treat with BC pH4.5 COLOR FREEZE Conditioner. 1. PREPARATION •

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ASK YOUR BRAND EDUCATOR FOR MORE INFORMATION. TECHNICAL SUPPORT LINE: 1-800-463-3081

REPAIR THEDAMAGE WITH CARE

The key to treating damaged hair is to rebuild it inside and out, restoring the hair‘s structure and enhancing its elasticity and shine. BLONDME Care, BC FIBRE CLINIX and BC BONACURE are our go-to brands to help restore your clients’ damaged hair, providing you with tools for in-salon services and also home care to prolong your clients hair health.

BC FIBRE CLINIX BC FIBRE CLINIX, our most powerful repair technology, is a hyper-cutomizable tri-bond treatment. It combines the ultra performing power of skincare inspired ingredients with triple bond technology, customized for your client's specific hair needs.

• 10x stronger hair with C21 technology*

• Helps sealing of hair porosity **

• Restores inner and outer structure for up to 60 days***

BC PEPTIDE REPAIR RESCUEThe secret of BC PEPTIDE REPAIR RESCUE lies in the combined action of Cell Perfector Technology and Peptides. The result? Hair that is instantly and visibly repaired, strengthened and full of movement, with incredible shine and softness.

When your client uses professional products at home, it maintains the hair quality and helps to repair damage. Tell your clients about the products you use during a service, it makes it easier to recommend a complementary at-home routine. Stay stocked up and encourage your clients to shop locally. Sweeten with incentives like discounts or loyalty rewards.

TRY E-COMMERCE! Whether it's through your social media or website, let your clients know what you have to offer. By offering delivery or pick-up options, you've know given them one more reason to remain loyal.

BLONDMEBLONDME is crafted to help protect hair bonds during the coloration process and continues to rebuild them with a bespoke home maintenance care program.

• Optimal customization of blonde services

• Total confidence and in total safety

• Color & care innovations powered by Bonding Technology

BC PH4.5 COLOR FREEZEAfter coloration, current care technologies mainly seal the cuticle, leaving the matrix structure unattended; this can lead to lack of resilience, hair breakage and dramatic color fade. When hair is adjusted to the optimal pH value of 4.5, the matrix around the cortex is tightened and stabilized, keeping the color pigments frozen deep inside the hair structure. In combination with Cell Perfector Technology, the hair surface is sealed, providing a long-lasting protection against external aggressions like water or blow-drying

THE SOLUTION

1. IN-SALON REPAIR SERVICES

3. BOOST YOUR RETAIL

2. PROLONG COLOR RESULTS

Product choice:

* vs. untreated hair ** wet combing test vs. untreated hair *** when used with BC BONACURE home-care range