balancing student learning with caseload and hospital

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Balancing Student Learning with Caseload and Hospital Efficiency Andrew West, MEd, PhD Colorado State University Director – CVMBS Academy for Teaching & Learning Washington State University April 11, 2018

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Page 1: Balancing Student Learning with Caseload and Hospital

Balancing Student Learning with

Caseload and Hospital Efficiency

Andrew West, MEd, PhD

Colorado State University

Director – CVMBS Academy for Teaching & Learning

Washington State University

April 11, 2018

Page 2: Balancing Student Learning with Caseload and Hospital

www.pollEV.com/CVMBS

Page 3: Balancing Student Learning with Caseload and Hospital
Page 4: Balancing Student Learning with Caseload and Hospital

Balancing Student Learning with

Caseload and Hospital Efficiency

Page 5: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 6: Balancing Student Learning with Caseload and Hospital
Page 7: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 8: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 9: Balancing Student Learning with Caseload and Hospital
Page 10: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 11: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 12: Balancing Student Learning with Caseload and Hospital
Page 13: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 14: Balancing Student Learning with Caseload and Hospital

Story #1

Page 15: Balancing Student Learning with Caseload and Hospital

Story #1

Page 16: Balancing Student Learning with Caseload and Hospital
Page 17: Balancing Student Learning with Caseload and Hospital
Page 18: Balancing Student Learning with Caseload and Hospital

Story #2

Page 19: Balancing Student Learning with Caseload and Hospital
Page 20: Balancing Student Learning with Caseload and Hospital
Page 21: Balancing Student Learning with Caseload and Hospital
Page 22: Balancing Student Learning with Caseload and Hospital
Page 23: Balancing Student Learning with Caseload and Hospital
Page 24: Balancing Student Learning with Caseload and Hospital

Story #3

Page 25: Balancing Student Learning with Caseload and Hospital
Page 26: Balancing Student Learning with Caseload and Hospital
Page 27: Balancing Student Learning with Caseload and Hospital
Page 28: Balancing Student Learning with Caseload and Hospital
Page 29: Balancing Student Learning with Caseload and Hospital
Page 30: Balancing Student Learning with Caseload and Hospital

Faculty time/effort

Student time/effort

Caseload/revenue generation

Page 31: Balancing Student Learning with Caseload and Hospital

It doesn’t have to be a zero sum game.

Page 32: Balancing Student Learning with Caseload and Hospital

Strategies

Page 33: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 34: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

Page 35: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

➣ Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

• eLectures/flipped classes

Page 36: Balancing Student Learning with Caseload and Hospital

Monday Tuesday Wednesday Thursday Friday

Lecture Lecture Lecture Lecture Lecture

Page 37: Balancing Student Learning with Caseload and Hospital

Monday Tuesday Wednesday Thursday Friday

eLecture

eLecture

eLecture

eLecture

eLecture Recitation

or

Lab

Recitation

or

Lab

Page 38: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

➣ Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

• eLectures/flipped classes

Page 39: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

Page 40: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

Page 41: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

• Adaptive assessments

Page 42: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Page 43: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

Page 44: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

Page 45: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

Page 46: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

X

Page 47: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

X

Page 48: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

X

Page 49: Balancing Student Learning with Caseload and Hospital

Adaptive Assessments

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

X

Choice A

Choice B

Choice C

Page 50: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

• Adaptive assessments

Page 51: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

Page 52: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

Core competencies and alignment of

topics

Page 53: Balancing Student Learning with Caseload and Hospital

Core Competencies and Alignment of Topics

Page 54: Balancing Student Learning with Caseload and Hospital

Core Competencies and Alignment of Topics

Lec Lab Rec

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Core Competencies and Alignment of Topics

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Core Competencies and Alignment of Topics

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Core Competencies and Alignment of Topics

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Page 58: Balancing Student Learning with Caseload and Hospital

Core Competencies and Alignment of Topics

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Page 59: Balancing Student Learning with Caseload and Hospital

Core Competencies and Alignment of Topics

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Page 60: Balancing Student Learning with Caseload and Hospital

1. Pre-Clinical Instruction

Asynchronous instruction that frees up

time for hands-on learning and clinical

reasoning

More practice developing clinical

reasoning skills

Core competencies and alignment of

topics

Page 61: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 62: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 63: Balancing Student Learning with Caseload and Hospital

[Faculty with students on service] do not necessarily have a

longer day or spend more time with patients, and having

students does not inevitably decrease productivity (McKee,

Steiner- Grossman, Burton, & Mulvihill, 1998). In fact,

students may actually increase productivity (Fontana, De-

vine, & Kelber, 2000; Hildebrandt, 2001). However, working

with a student undeniably makes a clinical day more

complex. Reducing the complexity wherever possible is the

key to enjoyment of the day when a student is there.

(Burns et al, 2006)

2. Clinical Instruction

Page 64: Balancing Student Learning with Caseload and Hospital

[Faculty with students on service] do not necessarily have a

longer day or spend more time with patients, and having

students does not inevitably decrease productivity (McKee,

Steiner- Grossman, Burton, & Mulvihill, 1998). In fact,

students may actually increase productivity (Fontana, De-

vine, & Kelber, 2000; Hildebrandt, 2001). However, working

with a student undeniably makes a clinical day more

complex. Reducing the complexity wherever possible is the

key to enjoyment of the day when a student is there.

(Burns et al, 2006)

2. Clinical Instruction

Page 65: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

Page 66: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

• Educational seminars

Page 67: Balancing Student Learning with Caseload and Hospital
Page 68: Balancing Student Learning with Caseload and Hospital
Page 69: Balancing Student Learning with Caseload and Hospital
Page 70: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

• Educational seminars

• Peer observations of teaching

• Faculty observations of teaching with

reflection

Page 71: Balancing Student Learning with Caseload and Hospital
Page 72: Balancing Student Learning with Caseload and Hospital
Page 73: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

• Educational seminars

• Peer observations of teaching

• Faculty observations of teaching with

reflection

• Communication training

Page 74: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

Page 75: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

Page 76: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

• One-minute preceptor

Page 77: Balancing Student Learning with Caseload and Hospital

One-Minute Preceptor (Neher, Gordon, Meyer, & Stevens, 1992)

Micro-Skill Example

1. Get a commitment What do you think is going on?

2. Probe for supporting

evidence

What led you to that …

3. Teach general rules Many times when…

4. Reinforce what was right You did an excellent job of…

5. Correct mistakes Next time this happens, maybe

try…

Page 78: Balancing Student Learning with Caseload and Hospital
Page 79: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

• One-minute preceptor

• Targeted teaching rounds with individual

accountability

Page 80: Balancing Student Learning with Caseload and Hospital

What’s going to happen to the gap between the wooden blocks when you tighten the screw?

Assumptions:

- = drill hole = inner (=core) diameter of screw

- The wooden blocks can only shift left-right they can NOT rotate

Please select your answer:

A. It’s going to stay the same

B. It’s going to close (i.e. decrease)

C. It’s going to enlarge (i.e. increase)

Please explain your choice:

Page 81: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

• One-minute preceptor

• Targeted teaching rounds with individual

accountability

• Develop and implement a time-saving plan

Page 82: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Page 83: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Student 4

Page 84: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Page 85: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Residents

Interns

Page 86: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Residents

Interns

Page 87: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Residents

Interns

Page 88: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Residents

Interns

Page 89: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Teacher

Residents

Interns

Page 90: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Teacher

Residents

Interns

Page 91: Balancing Student Learning with Caseload and Hospital
Page 92: Balancing Student Learning with Caseload and Hospital

Time Saving Plan

Teacher

Student 1

Student 2

Student 3

Case 1

Case 3

Case 4

Case 5

Case 6

Case 7

Student 4

Case 2

Case 8

Residents

Interns

Page 93: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

• One-minute preceptor

• Targeted teaching rounds with individual

accountability

• Develop and implement a time-saving plan

Page 94: Balancing Student Learning with Caseload and Hospital

2. Clinical Instruction

Support residents and house officers in

teaching and mentoring strategies

More efficient use of clinical teaching time

Page 95: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 96: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 97: Balancing Student Learning with Caseload and Hospital

The expert preceptor is constantly doing

“invisible planning”—thinking ahead about

other activities that will be helpful to the

student’s progress (Skeff, Bowen, & Irby,

1997).

3. Clinic Scheduling

Page 98: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

Day 1: Orientation + Cases

Day 2: Cases

Day 3: Cases

Day 4: Cases

Day 9: Cases

Day 10: Cases + wrap-up

Weekly Schedule

Page 99: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

Day 1: Orientation + Pre-test

Day 2: Lab

Day 3: Cases

Day 4: Problem Solving Exercises

Day 9: Cases

Day 10: Post-test + wrap-up

Weekly Schedule

Page 100: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-9:00am – rounds

9:00-12:00pm – cases

12:00-12:01pm – lunch

12:01-3:00pm - cases

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

Page 101: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – cases

12:00-12:01pm – lunch

12:01-3:00pm - cases

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 102: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – cases

12:00-12:41pm – lunch

12:01-3:00pm - cases

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 103: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases

12:00-12:41pm – lunch

12:01-3:00pm - cases

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 104: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases + really focused teaching

12:00-12:41pm – lunch

12:01-3:00pm - cases

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 105: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases + really focused teaching

12:00-12:41pm – lunch

12:01-3:00pm – cases + focused observations

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 106: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases + really focused teaching

12:00-12:41pm – lunch

12:01-3:00pm – cases + focused observations

3-4:00pm – rounds

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 107: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases + really focused teaching

12:00-12:41pm – lunch

12:01-3:00pm – cases + focused observations

3-4:00pm – rounds + debrief the observations

4-6:00pm – cases/charting/etc.

Daily Schedule

+40min

Page 108: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

8:00-8:20am – rounds

9:00-12:00pm – case/cases + really focused teaching

12:00-12:41pm – lunch

12:01-3:00pm – cases + focused observations

3-4:00pm – rounds + debrief the observations

4-5:00pm – cases/charting/etc. + summarize key

ideas from the day

Daily Schedule

+40min

Page 109: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

Focused half days - The faculty member can see

the projected schedule and select one or two

patients on whom the student can concentrate

for an entire morning or afternoon (ideally with

a focus on a timely learning issue for a student)

(Barker and Pittman, 2010)

Page 110: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

Focused observation -- The student adopts a

‘‘fly on the wall’’ approach with the patient

encounters. This gives the student the

opportunity to observe you as a role model for

specific aspects of the patient visit and provides

material for a period of reflection at the end of

the day.

(Barker and Pittman, 2010)

Page 111: Balancing Student Learning with Caseload and Hospital

3. Clinic Scheduling

Wave-scheduling -- two or three patients are

scheduled at the same time and then that time

slot is followed by a 10 or 15 min break. The

student can see one patient while the faculty

member sees the others. There is time for the

faculty member to see the student’s patient and

not fall behind.

(Barker and Pittman, 2010)

Page 112: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 113: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 116: Balancing Student Learning with Caseload and Hospital

4. Technology

Adaptive learning

Page 117: Balancing Student Learning with Caseload and Hospital

Adaptive Learning

Case

Presentation

Choice A

Choice B

Choice C

Choice A

Choice B

Choice C

X

X

Choice A

Choice B

Choice C

Page 118: Balancing Student Learning with Caseload and Hospital

4. Technology

Adaptive learning

Virtual reality/360o cases with individual

decision making

Page 119: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 120: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 121: Balancing Student Learning with Caseload and Hospital

5. Assessment

Multiple points throughout the program

Multiple formats throughout the program

Mixture of high stakes and low stakes

Page 122: Balancing Student Learning with Caseload and Hospital

5. Assessment

Year 1 (didactic)

Year 2 (didactic)

Year 3 (didactic/clinical)

Year 4 (clinical)

Knowledge

Skills

Thinking

Page 123: Balancing Student Learning with Caseload and Hospital

5. Assessment

Year 1 (didactic)

Year 2 (didactic)

Year 3 (didactic/clinical)

Year 4 (clinical)

Knowledge

Skills

Thinking

Page 124: Balancing Student Learning with Caseload and Hospital

5. Assessment

Year 1 (didactic)

Year 2 (didactic)

Year 3 (didactic/clinical)

Year 4 (clinical)

Knowledge

Skills

Thinking

Page 125: Balancing Student Learning with Caseload and Hospital

5. Assessment

Page 126: Balancing Student Learning with Caseload and Hospital

5. Assessment

Page 127: Balancing Student Learning with Caseload and Hospital

5. Assessment

Multiple points throughout the program

Multiple formats throughout the program

Mixture of high stakes and low stakes

Page 128: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 129: Balancing Student Learning with Caseload and Hospital

Strategies

1. Pre-clinical instruction

2. Clinical instruction

3. Clinic scheduling

4. Technology

5. Assessment

Page 130: Balancing Student Learning with Caseload and Hospital

It doesn’t have to be a zero sum game.

Page 131: Balancing Student Learning with Caseload and Hospital

References

Burns, C., Beauchesne, M., Ryan- Krause, P., & Sawin, K. (2006). Mastering the preceptor

role: Challenges of clinical teaching. Journal of Pediatric Health Care, 20, 172-183.

Barker, E.R. & Pittman, O. (2010). Becoming a super preceptor: A practical guide to

preceptorship in today’s clinical climate. Journal of the American Academy of Nurse

Practitioners, 22, 144–149

Neher, J. O., Gordon, K. C., Meyer, B., & Stevens, N. (1992). A five-step ‘‘microskills’’

model of clinical teaching. Journal of the American Board of Family Practice, 5, 419–424.

NPR Clip: “04/21/2017: Rage against the machines”

http://www.npr.org/podcasts/381444599/marketplace-morning-report