buzz factory - 50 proven pr tactics
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0 Proven PR Tactics
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Thank you! Were celebrating ...
Thank youto all the businesses
and marketers who have trusted
The Buzz Factory with their PR
during our first 10 years.
But as the ar!enters once said"
we#ve only $ust begun.
Together ...
%ur clients & large and small & have
already en$oyed many millions of
!ounds worth of coverage in return
for a tiny fraction of its value in
fees'
To celebrate( we#ve com!iled
selection of our favourite work)biggest successes) and su!er&
shrewd PR tactics.
*e ho!e it ins!ires you and your
colleagues to ...
+ focus on stories that your
customers would genuinely
miss if you didnt share
them!
,o en$oy some Buzz Factory PRbrain fuel to hel! ignite your
very&own slice of media su!er&
stardom.
Good luck!
Richard
Buzz Factory PRwww.thebuzzfactory.co.uk01-1 0/ -/
Buzz Factory PRwww.thebuzzfactory.co.uk01-1 0/ -/
http://www.thebuzzfactory.co.uk/http://www.thebuzzfactory.co.uk/http://www.thebuzzfactory.co.uk/http://www.thebuzzfactory.co.uk/ -
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Recruit new staff.
This story also made an
a!!earance as the lead
national business story on
,ky ews.
This BB website coverage
also offered a valuable
reci!rocal web link &making a significant im!act
on 2% %utdoors# ,3%.
ACTION Are you
restructuring or
recruiting new staff
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Reveal customer buying trends.
ewReg.com noticed anincrease in the number of
!eo!le buying !ersonal
registration !lates as
hristening gifts.
4t made a great story. 5nd
we linked it in to the
recently announced most!o!ular names.
ACTION "ho #uys from
you "hat trends can
you re$eal
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ourt controversy.
This story generated a cool%& million'worth of
national co$erageon T6(
radio and here in The ,un.
othing gets you noticed
like controversy. This
hangover cure re!resented
a massive confrontation forthe anti&binge drinking
lobbyists.
5ll enhanced by a great
story about 72B scientists.
ACTION "hat
contro$ersial message
can your #usiness share
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onuer a fear.
%ur client faced his fear of
heights with this bold offer.
Price matching is a
common retail strategy.
But give it a !ersonal twist
and it becomes news.
ACTION "hat (ersonal
trait will make your
story more interesting
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elebrate a milestone.
*e encouraged 8ancashire
5mbulance ,ervices to
take a look through their
call records & and add
them u!.
*e were on the cus! of a
massive milestone. 5nd itwas an o!!ortunity too
good to miss.
ACTION Is your
#usiness a((roaching a
milestone
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"nnounce an award.
*e#re not going to lie to youhere.
3ntering awards can be a
laborious( time&sucking and
e9!ensive !rocess.
4t#s a thankless task if you
don#t win anything.
But win: *in( and a whole
world of !ositive media
coverage awaits.
ACTION "hich industry
awards could you enter
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#elebrate an award.
otice we say ;celebrate#
and not sim!ly announce.
*e devised this story when
trade and business !ress
were being bombarded by
ynami9 celebrated with
free fruit.
Fruit isn#t massive news.
But in this case different
was enough.
ACTION )ow will you
*cele#rate your ne+t
award
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Reveal e$%ansion %lans.
Regional business !ress
love news about
investment.
*e recommend revealing
architect#s visuals as a
sneak !eek of the new
develo!ment.
ACTION )ow are
in$esting in your
#usiness
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Warn of a missed o%%ortunity.
3uro!ean Funding can be a
confusing beast.
%ur challenge was to
sim!lify the !rocess. 5nd
regionalise the message.
*e alerted ?ualifyingbusinesses to a !otential
missed o!!ortunity( and
advised of available
assistance.
ACTION "hat missed
o((ortunities can you
hel( customers with
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@ake an offer.
This offer generated ,-
co$ers at a local
restaurant.
There are other reasons
that this sim!le offer was
one of our most successful
reader !romotions ever.
>ro! us a line and we#ll
reveal all.
ACTION )ow can you
add $alue with an
e+clusi$e offer
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Run a com%etition.
*e negotiated com!etition
s!ace in a regional
news!a!er to celebrate the
o!ening of a new 2%
%utdoors store.
The !erfect way to use
editorial s!ace to raiseawareness of the store
o!ening.
ACTION "hat (ri/e
could you offer in return
for editorial s(ace
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&ost a 'aunch Party.
Buzz Factory event su!!ort
delivered o$er 0 local
sho((ersto e9clusive 64P
!review evenings at this
8ancashire store.
5 combination of
telemarketing( !ersonal
contact and hos!italitydelivered two events that
will live long in the memory.
ACTION "hat kind of
memora#le e$ent will
your customers lo$e
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(ubmit a new website for review.
*eb Aser !ublished a
hel!ful and com!limentary
review of a 2% %utdoors
website u!date for us.
ACTION "hat new
online marketing (lans
might you share
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)ffer %roducts for review.
ational news!a!er and
consumer magazines love
to! 10 reviews.
3ach magazine is different.
,ome will commission
writers. %r some will
a!!oint admin staff tosource !roducts.
But find the right !erson
and look after them( and a
whole world of media
riches awaits.
ACTION Could you offer(roducts for re$iew
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Take on a challenge.
ow many hot dogs could
you eat in a minute:
This story re!resents the
!eak human endeavour.
%7 ... not really.
But record&breaking
challenges are a great way
to raise the !rofile of an
event.
ACTION "hat record
can you #reak
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Reveal a key a%%ointment.
Revealing a key
a!!ointment offers a great
o!!ortunity to remind
!eo!le about how well your
business is !erforming.
ACTION "hich new#usiness roles can you
re$eal
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el! a local community grou!.
*e s!otted a news!a!er
story about a local football
team having their balls
stolen.
*e arranged for our client
ewReg.com to re!lace
them( and meet the
Preston orth 3nd team at
an informal !resentation.
ACTION Is there a local
community grou( that
could use your hel(
1nthral. Influence. Thri$e.
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Take !art in a regular feature.
The key to generating
brilliant coverage is to
understand what your key
media titles actually want
for their readers.
The best way to do this is
to actually read the
magazine or news!a!eryou#re targeting'
ere we offered interesting
anecdotal ?uestionnaire
answers about 2%
%utdoors boss Cohn
2raham.
ACTION 2o you know
the regular features in
your target media
1nthral. Influence. Thri$e.
Buzz Factory PR www.thebuzzfactory.co.uk 01-1 0/ -/
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Reveal a near&death e9!erience.
%7. *e#re not advocating
e9treme s!ort recklessness
here.
But this serious !ersonal
event offered an
o!!ortunity to show how
our client res!onded in a
crisis to care for an in$uredem!loyee.
This a!!roach needs care.
But get the balance right
and the coverage is
!riceless'
ACTION )ow will you
res(ond in the face of
unforeseen e$ents
1nthral. Influence. Thri$e.
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,eek out brilliant local stories.
*e raised the story of 2%
%utdoors# store launches
by seeking out a local
adventure hero.
Cournalists can be wary of
!romoting a national chain
store launch merely to hel!
with the commercial !ush.
But we researched the
local story that mattered
most. 5nd( then( we hung
our store launch message
on it.
ACTION "hich local
stories can you align
your #usiness with
1nthral. Influence. Thri$e.
Buzz Factory PR www.thebuzzfactory.co.uk 01-1 0/ -/
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,trike a deal.
This store launch cam!aign
had several stages. *e
were careful not to say too
much too soon( and reveal
each !iece of news one at a
time.
*e !itched stories about
seeking a new location(striking the deal
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4ntroduce a new twist to an old story.
>es!ite a death&defying
crash & and several months
off work & this client#s
em!loyee went on to to!
the sales !erformance'
This story was so good they
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'aunch a cam%aign.
This is a story about local
firms $oining forces and
making a stand against
disre!utable telemarketing
tactics.
ews!a!ers love conflict.
5nd the fact that
businesses were $oiningforces minimised any
!erceived commercial
advantage.
@anage an a!!ro!riate
res!onse the right way for
a com!elling story.
ACTION )ow can you
hel( customers fight a
frustration
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(ave *nergy.
4nvestment in
environmentally&friendly
initiatives demonstrates
strong business values.
ACTION )ow is your
#usiness hel(ing the
en$ironment
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Raise +oney for harity.
4t#s called cause&related
marketing. 5lthough sim!ly
su!!orting a charity for
commercial gain may leave
a bad taste in the mouth.
,eek out causes which have
a !ersonal connection for
you. This adds to yourstory.
>emonstrate a team
coming together. 8et !eo!le
who read your story make
their own mind u! how this
reflects on your business.
ACTION )ow can you
hel( a local charity
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Reveal a new %roduct.
5ll electrical wholesalers sell
electrical goods to the
trade.
Bur Black!ool 3lectrical
Traders were uni?ue in
launching their own
bes!oke range of energy&
saving lighting.
5nd that means news.
ACTION "hat uni3ue
(lans do you ha$e for
#usiness growth
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,nvite a celebrity to su%%ort the community.
ere( a car dealer invited a
s!onsored local football
manager to talk at a
meeting of a community
football league association.
4t coincided with the launch
of a new coaching initiative.
The manager was ha!!y to
hel! because he had a
natural interest in it.
ACTION "hich cele#rity
could you in$ite to hel(
the community
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elebrate a birthday.
Birthdays and anniversaries
are a good o!!ortunity for a
celebration.
The news you share can
include a timely overview of
recent achievements and a
summary of future !lans.
ot forgetting a !lain
3nglish ?uote thanking
customers for their su!!ort.
ACTION )ow long is it
since your #usiness
started
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elebrate a local event.
5nother great e9am!le of
how a strong image can
su!!ort a news story.
ere a restaurant
celebrated a local art
festival by cooking a Pizza
like a @ondrian !ainting.
*e love the way the
$ournalist even added a
@ondrian fact file'
ACTION "hich local
e$ents can you
cele#rate
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(%onsor a local athlete.
8et#s face facts' Businesses
have no divine right to be
interesting'
5 smart move can be to
associate your business
with a local story.
2reat stories ty!icallyinvolve ordinary !eo!le
doing e9traordinary things.
ere( a car dealershi!
offers su!!ort to a
wakeboarder.
ACTION "hich localteam or s(orts (erson
can you su((ort
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(%onsor a s%orting event.
Bowker @otor 2rou!
en$oyed s!onsorshi! of local
athletes during the 8ondon
%lym!ics.
The agreement included site
or community event visits
as !art of any !ersonal
s!onsorshi! agreement.
ACTION "hich national
or local e$ent might gi$e
your #usiness the right
e+(osure
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)ffer a free sam%le.
4f you have the kind of
!roduct which is easy to
offer sam!les then
negotiating a free
distribution with a magazine
might fit the bill.
ere( Foosh caffeine mints
are distributed to thousandsof P gamers. They
included a full&!age of
editorial.
Remember you#ll need to
underwrite the cost of the
sam!les.
ACTION Could you offer
free sam(les
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elebrate a customers story.
This customer $ust
ha!!ened to be 2wyneth
Paltrow. ,o( once she#d
agreed to take !art our $ob
was much easier.
But it#s not all about you'
Dour customers could be a
great source of stories.
,tories with the !ower to
identify with new customers
too.
ACTION "hat is uni3ue
or interesting a#out your
customers
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-o something unbelievable.
5n incredible story that $ust
cannot be ignored.
This story saw us negotiate
with & and receive a ?uote
from & Ari 2eller.
@anage stories of this
nature carefully though.,ome ;unbelievable# stories
risk harming credibility.
ACTION "hat
un#elie$a#le challenge
could you set your
#usiness
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reate a feature idea.
Pitching a feature idea isn#t
an e9act science.
But if you get the creativity
and timing right. 5nd if you
demonstrate a good
understanding of what
readers en$oy most about
the !ublication +
+ then you might $ust have
a double&!age s!read on
your hands.
ACTION )ow well do
you understand your key
media
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Tie in to a current news story.
*hen Bez won elebrity Big
Brother( ewReg.com
offered him a !ersonalised
number !late.
5ll he needed to do was
!ersonally claim it. The
!hone call never came.
But !lenty of media
coverage did'
ACTION Are you ready
to react to current news
stories
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Reveal seasonal buying o%tions.
ere ewReg.com revealed
their most e9!ensive !lates
available for hristmas.
*hist trending stories
change on an hourly basis.
@edia stories are fre?uently
seasonal. too.
Tie your services or
!roducts into a current
seasonal story.
ACTION "hat seasonal
news stories can you add
$alue to
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(hare your %assion.
This story shared ,haronand Con#s !assion for !ub
food.
They also en$oyed radio
coverage about their new
online community called
3n$oy Dour @eal.
*e love this stunning
!hoto.
>iscrete branding !lus all&
too&often neglected de!th
make it really stand out.
ACTION )ow is your
#usiness sharing your
(assion
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hallenge a stereoty%e.
heryl launched her own
removals com!any.
This story is uni?ue because
it challenges the usual
stereoty!es of a male&
dominated removals
business.
ACTION )ow does your
#usiness challenge the
status 3uo
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(tand for something.
,arah has gone on to
become a T6 regular on
reality T6 !rogrammes.
But only by ignoring our
advice to show em!athy
with those who disagreed
with her'
5 confident confrontational
belief in your own views is
not for everyone. But ,arah
kee!s getting booked'
o we#re not advocating
confrontation( but ..
ACTION "hat does your
#usiness stand for
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ollow u% on negative %ublicity.
This article in The ,tar
featured the social media
backlash to 7athryn#s
hannel Four ome >ine
*ith @e a!!earance'
7athryn#s sense of humour
was misinter!reted by
some.
5nd this article gave her
side of the story in
res!onse to the torrent of
abuse she had received.
ACTION "hat negati$e(u#licity deser$es your
side of the story to #e
heard
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&ost an amnesty.
2% %utdoors hosted the
A7#s first walking boot
amnesty.
5 !ositive recycling
message accom!anied a
call to action to boost
footfall.
ACTION "hat (roducts
might your customers
swa(
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*nhance a service.
,tagecoach en$oyed
regional and trade coverage
for their new route
announcement.
Take care to avoid over&
commercial announcements
and reveal a relevant
human interest conte9t.
ACTION )ow will you
im(ro$e your ser$ice
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"nnounce a rallying cry.
To !romote the orth *est
4nventors# 39!o we
!ositioned innovation as
crucial to the region#s
economic recovery.
5eros!ace entre!reneur
>ennis @endoros agreed(
and su!!orted our messagewith a rallying cry.
ACTION )ow can you
mo#ilise other
#usinesses to make a
difference
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Reveal a takeover.
Takeovers are great for
business !ages( local and
trade interest.
>on#t forget the im!ortance
of a!!ro!riate internal and
customer communication
too'
ACTION Are you
(lanning growth through
ac3uisition
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Reveal an unusual hobby.
Peo!le buy from !eo!le.
That#s why customers like
to know what makes !eo!le
behind the business tick.
ere the @> of Princi!al
ygiene reveals his love of
!aragliding.
ACTION "hat unusual
ho##ies or (astimes can
you disclose
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/an something.
8ove this story.
5 ladies hairdresser raises
money for charity by
banning any in&salon chats
about holidays.
4ns!ired by the age&old
hairdresser ?uestion" E,o(
are you going anywhere
nice for your holidays:
The ban raised hundreds of
!ounds for local charity.
5nd en$oyed news!a!er and
radio coverage.
ACTION "hat can you
#an
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(u%%ort a national charity event.
ational charity events like
omic Relief and ,PortRelief are often the days
every year when every
business attem!ts to get
coverage.
,tack the odds in your
favour by su!!lying the
!ress with brilliant images
and video.
ACTION "hich charity
e$ent will you su((ort
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&ost your own charity event.
5!!eal for customers and
local businesses to $oinforces in your own charity
event.
ACTION "ho could you
in$ite to su((ort a
charity e$ent
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Reveal a uniue marketing initiative.
hildren of staff at this car
dealershi! were invited totake !art in a fun hristmas
video.
4t made for some great
seasonal digital content.
5nd some smashing news
coverage too.
ACTION "hat
imaginati$e marketing
initiati$es do you ha$e
u( your slee$e
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Will your business be ne$t0