Plenary II

Digital Malaysia

By Ng Wan Peng

(Multimedia Development Corporation (MDeC),

Malaysia)

Day 1: 8th April 2014

Ms Ng Wan Peng is the Chief Operating Officer of Multimedia Development Corporation

(MDeC). Her areas of responsibility include Corporate Governance, Information

Intelligence & Analytics and Corporate Performance. Under her care are the different

operational divisions, i.e. Industry Developments, specifically the Creative Multimedia,

Infotech, Shared Services & Outsourcing Clusters, Critical Enablers including Talent,

Innovation Capital as well as Digital Enablement, Corporate Services, Customer Service,

Corporate Affairs and Stakeholder Engagement. She also oversees the Digital Malaysia

implementation as part of MDeC’s new mandate moving forward. She has more than 20

years’ experience in the ICT field. She has extensive experience in managing large-

scale projects, in the areas of Strategic IT Planning, Project Management, Systems

Integration, and Methodologies Development. Ms Ng has consulted for both private and

public sector organizations in IT policy and project implementation in government,

defense and education sectors in Malaysia and abroad.

Ng Wan Peng

Chief Operating Officer

Multimedia Development Corporation (MDeC)

Malaysia

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MALAYSIA’S EXPERIENCE IN ONLINE DIGITAL RESOURCES

Ng Wan Peng, COO, Multimedia Development Corporation (MDeC)

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5.0b2020

9.0b2020

Internet users 1.9b2010

Mobile phones 5.3b2010

Globally…(Population: 7 billion, 2012)

1 billion monthly active users (Sept 2012)

>1 billion tweets sent every 3 days (Mar 2012)

In Malaysia…(Population: ~29 million, 2012)

US$25b2012Registered

internet users

Smartphone penetration

Ecommerce spend, B2B & B2C

63%2013

19.2m2012

6.8b2012

2.4b2012

INTERNET’S IMPACT ON MALAYSIA & THE WORLD

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1. Total Worldwide ICT Spending is expected to grow 4.6% to US$5.4 trillion in 2020

2. Global eCommerce revenues will hit US$44.2 trillion by 2020

3. Between 2009 and 2012, revenue from online interactive games is estimated to go up by 67%, mostly from the sale of virtual goods

“All one needs is a computer, a network connection, and a bright spark of initiative

and creativity to join the economy”

Don Tapscott & Anthony D. Williams, Wikinomics

Source: 1. Digital Planet, WITSA, 20102. The Internet Economy: 25 years after .com, ITIF March 2010,3. Virtual Goods in Social Networking and Online Gaming, In-Stat, November 2010

Global Digital Economy Trends

GETTING ONBOARD THE DIGITAL ECONOMY…

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THE MALAYSIAN PERSPECTIVE

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Note: 2010 ICT Contribution: RM103.3B; 2010 Malaysian GDP: RM794.6BSource: DOSM ICTSA 2012 (Preliminary)

RM

214.3B

ICT ECONOMICS

ICT EXPORTS

ICT SHARE OF GDP

DOMESTIC OUTPUT

GROSS VALUE ADDED

RM313.7B

RM100B

13% 32% AverageMargins

762,800ICT EMPLOYMENT

MALAYSIA’S DIGITAL ECONOMY – WHERE IT IS TODAY

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Malaysia’s Digital Economy is expected to contribute RM294 billion of GNI in 2020

ICT spending in Malaysia totaled RM54 billion in 2012 and is expected to increase to RM67 billion in 2016

eCommerce spending in Malaysia is expected to increase 7.1 % CAGR to reach a total of RM87.6 billion in 2016

*Figures: USD1 = RM3Sources: 1. IDC ICT Spending 20122. IDC New Media Market Model 2012

Local digital economy trends

MALAYSIA’S DIGITAL ECONOMY IS GROWING…

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Malaysia’s Digital Economy has direct impact on the overall economy of the nation and has multiplying effect

Key aggregated components identified are: ICT contribution to GDP/GNI e-Commerce ICT impact on productivity ICT impact on standard of living ICT investment and adoption that

contributes to national competitiveness

& IT’S IMPACTING THE NATION IN KEY AREAS

88

NATIONALCompetitiveness

16th/ 59

28th/ 138

IMD World Competitiveness Yearbook

WEF Global IT Report

CITIZENS STANDARDOF LIVING

(from an income perspective)

>2.0XAverage Gross Wages

of ICT Employee compared to National

Average

2.0

1.0

ICT SECTOR NATIONAL

EXPORTS IMPORTS

214.3B

170.9B

RM

RM

Source: DOSM ICTSA 2012 (Preliminary)IMD 2012 World Competitiveness YearbookWEF 2011 Global IT Report

RM 43.4B

EXPORTS AND IMPORTS OF ICT

BUSINESS PRODUCTIVITY: AVG GVA/EMPLOYEE

OVERALL ICT MULTIPLIER EFFECT

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MALAYSIA’S DIGITAL TRANSFORMATION

“We will build an ecosystemthat promotes the pervasive use of ICT in all aspects of the economy to create communities connected globally & interacting in real-time”YAB Dato' Sri Mohd Najib Tun Abdul RazakPrime Minister of Malaysiaat the Global Science & Innovation Advisory Councilin New York, USA on 17th May, 2011

A holistic progamme that leverages on past and present

initiatives to build aVibrant Digital Economy for

Malaysia

1010

1. Malaysia Stats : RM10 K Plan, EPU

2. Figure denotes contribution to GNI in 2020 and it includes e-Commerce & ICT

Malaysia 2010

ICT contribution to GDP (2010)1 10.5%

Digital economy rankings 2010Economist Intelligence Unit(Rank out of 70 nations)

#36

IMD World competitivenessscoreboard 2011 (Rank out of 59 nations)

#16

Malaysia 2020

17%

Top 20

Top 10

Measures of Outcomes

DIGITAL MALAYSIA DESIRED OUTCOMES

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A KEY ENABLER IN BECOMING A DIGITAL ECONOMY IS THE

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DIGITAL EDUCATIONEnables New Learning Opportunities Beyond Those Of

Traditional Methods

Problem focused rather than theory focused

Suited for learners requiring personalized care

Access to any course from any location at any time

Reduced cost

Personalized curriculum

Seamlessly transition between education levels

Learner sets the pace

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DIGITAL EDUCATION IS EXPECTED TO CONTINUE GROWING, ESPECIALLY IN MALAYSIA

e‐Learning expected to continuegrowing  fast...e‐Learning expected to continuegrowing  fast...

"Worldwide market for Self‐paced eLearning products and services reached USD32.1 billion in 2010... five‐year compound annual growth rate is 9.2% and revenues will grow to USD49.9 billion by 2015."

– Ambient Insight LLC

... especially in Malaysia... especially in Malaysia

"Malaysia in the top 3 countries for growth rate for demand of self paced eLearning 2010 ‐2015 at 40% growth"

‐ Ambient Insight, LLC

2010–15 eLearning growth rates by region (%)

30

20

10

0

N. America

4

W. Europe

7

Middle East

10

Africa

17

Latin America

19

E. Europe

22

Asia

29

40

2010–15 self paced eLearning growth rates for top 10 countries (%)

60

40

20

0

Ukraine

20

Columbia

21

Indonesia

24

Brazil

25

Czech Republic

26

Poland

27

Romania

38

Malaysia

42

China

51

India

57

80

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ON-DEMAND, CUSTOMISED ONLINE EDUCATION

Help students andprofessionals enroll, learn,access rich media contentand take examinations forprofessional certificationsfrom different institutionsbased on their lifestyle andbudget.

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ODCOE USES THE LATEST SOCIAL TECHNOLOGIES AND INNOVATIVE PLATFORMS TO COMMUNICATE AND LEARN

Fun Learning

Psychometrics Tests

Professional Courses &

Certification

Self Paced & Convenient

Vast Variety of Books &

Magazines

Gain Life Skills & Soft

Skills

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THE NATIONAL LIBRARY OF MALAYSIA IS A STRATEGIC PARTNER IN ODCOE

Progress to-date• More than 15,000 users

• The National Library of Malaysia gave access to digitize some of its resources and offer it via CELEX

• 14,400 magazines downloaded since Aug 2013

• Features 2,500 book titles & 70 magazine titles

• 313 e-Learning courses purchased

Promoting affordable reading and increasing national readership via ICT as well promoting self-learning and discovery of knowledge via ICT.

A one-stop center for academic and lifestyle learning with crowd sourced content which compliments Massive Open Inline Course (MOOC).

Progress to-date• More than 20 channels with 300+ content

including University Programs, Professional Courses and Career Development Resources

• Book Channel, among others, offers access to content from The National Library of Malaysia and six other local libraries via U-Pustaka.

• Already made traction in India & Uganda

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Testimonials from ODCOE users

CELEX

Just lost 13 kg. Downloads Men’s Fitness magazine from Celex to keep up to date on health issues.

Annie JohnDeputy Principal, CBC Learning CentreUses Celex Brainpop, which contains interactive videos, quizzes and topical games, to teach her class of home-schoolers.

Promoting affordable reading and increasing national readership via ICT.

Promoting self-learning and discovery of knowledge via ICT.

Liew Jenn LimStudent

Uses Celex e-Library to borrow digital books from the National Library

Melissa a/p DauglasStudent

Downloads Business Traveler magazine when on the road.

Nor Asmah Mohd NoorSenior Manager

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Testimonials from ODCOE users

MyMobileUni.comNur Deehan Irish AmandaChief Executive Officer at PERSADA EUREKA SDN. BHD

Finds it to be equivalent to sitting in an actual class with the addition to having a very useful online forum.

Behrang ParhizkarLecturer at Nottingham University Malaysia

Helps with both his technical and soft skill development, while being super-convenient. Has radically changed his the learning experience!

John RaajSpecial Officer to CEO, LTT Global

Gained confidence in developing websites and finds it a fun place to learn.

Daniel Ng Chun YikCo-Founder at Venture Sense (Youth Entrepreneur and Student at HELP University)Feels it a noble cause to marry technology and innovation to provide free education to the general masses.

A one-stop center for academic and lifestyle learning with crowd sourced content which compliments MOOC

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LESSONS LEARNT

Traditional Publishing Houses’ Mindset Change

Pre-ODCOEHesitant to migrate to

online publishing platforms

Unsure of the business model

Impacted availability of content for digitisation

Post-ODCOEClear potential of e-

publishing seen

Actively pursuing it

Spurs the market potential for e-publishing

2020

LESSONS LEARNT

Awareness Required To Encourage Mass Uptake

Current growth is purely organic

Small players have limited reach and budget

Awareness needs to be created at all levels of users

Mindset change also required

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LESSONS LEARNT

Strong Stakeholder Buy-in Required

The National Library

Ministry of

EducationPublishers Content

Owners

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Drop us an email at DM_Youth@mdec.com.my if you are interested to explore possible synergies with us