cc5001 week 12 implementation 2012

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    Implementation stage Inputs to implementation stage:

    Baseline plans

    Authorisation to proceed Details of next formal review point

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    Project completion

    Project Life-Cycle:

    Conceptualisation

    Planning

    Implementation Completion

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    Implementation stage

    Con. Plan Impl. Comp.

    Level of effort

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    Implementation stage Monitoring and controlling progress

    Quality management

    Human resource management

    Scope management and change control

    Risk management

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    Monitoring & controlling Cost management

    Time management

    Expectation management

    Issue management

    Communicating and reporting

    (Related to risk, scope, configuration, quality and

    human resource management)

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    Monitoring & controlling

    Time

    Cost Quality

    Trade off: time, cost, quality

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    Monitoring & controlling

    Time

    Cost Quality

    Trade-off: time, cost, quality, scope

    Scope

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    Monitoring & controlling Need a structured approach

    Regular data capture for all on-going activities

    Detail and accuracy should be consistent with risk level

    frequent detailed progress reports on critical activities required

    (based on Burke, 1999)

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    Monitoring & controlling Project manager must encourage all those reporting

    on progress to:

    Report honestly

    Report everything

    Dont be over-optimistic

    (tasks always 99% complete)

    Dont be over-pessimistic(nothings finished!)

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    Monitoring & controlling Use written feedback - maintain records

    Confirm understanding

    need for monitoring

    how to complete paperwork

    Consult on preferred format

    correct completion more likely

    Keep it simple

    more likely to be completed

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    Monitoring & controlling

    TaskID

    ActualStart

    OriginalEstimate

    EfforttoDate

    Estimate toCompletion

    Completed

    0001 01/10/12 32 30 0 09/11/12

    0005 22/10/12 50 45 12

    Time sheetContractor: Dora Hinge Date: 04/04/12

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    Monitoring & controlling Check actual progressagainst planned progress

    Gantt chart shows plan

    indicate progress against plan(are we currently ahead/behind schedule?)

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    14141414

    Gantt chart - plan

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

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    151515

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    started on time

    finished on time

    T

    o

    d

    a

    y

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    1616

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    started late

    finished on time

    T

    o

    d

    a

    y

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    1717

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    started on time finished early

    T

    o

    d

    a

    y

    G tt h t it i

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    1818

    Gantt chart monitoringprogress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    started on time

    finished late delay to start of next activity

    T

    o

    d

    a

    y

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    19

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    started late delayed by previous activity finished late delay to start of next activity

    T

    o

    d

    a

    y

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    20

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    not yet started delayed by previous activity

    T

    o

    d

    a

    y

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    2121

    Gantt chart monitoring progress

    Time line:week1

    week2

    week3

    week4

    week5

    week6

    week7

    week8

    week9

    week10

    Activities:

    Request Jones paper

    Request Smith paper

    Review Jones paper

    review Smith paper

    Interview subjects

    set q's for questionnaire

    issue questionnaire

    Analyse data from

    q'naire

    have report proof read

    Write report

    Submit report

    reschedule to compensate for delay back on schedule

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    Monitoring & controlling Progress must be tracked against the baseline plan

    plannedcost versus actualcost

    (are we currently under/over budget?) plannedtime versus actualtime

    (are we currently ahead/behind schedule?)

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    Monitoring & controlling One method of tracking is to use the earned value:

    Budgeted cost of work scheduled (BCWS)

    Budgeted cost of work performed (BCWP) Actual cost of work performed (ACWP)

    Schedule variance: difference betweenBCWP&

    BCWSCost variance: difference between BCWP & ACWP

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    Monitoring & controlling With earned value, all variances are costs (a

    good way of focussing the mind)

    schedule varianceshows if project isoverrunning

    cost varianceshows if project is overspent

    For many projects it is enough to measure

    effort to date revised estimate to complete

    Update plan after each tracking cycle

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    Monitoring & controlling

    Budgeted cost of work scheduled (BCWS)How much we expected the work we plannedwouldcost

    Budgeted cost of work performed (BCWP)How much we expected the work we didwouldcost

    Actual cost of work performed (ACWP)How much the work we didreallycost

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    Monitoring & controlling

    Schedule varianceshows if project is overrunning

    -negative value shows project is running late

    0 zero shows project is on time = positive shows project is ahead of schedule!

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    Monitoring & controlling

    Cost varianceshows if project is overspent

    - negative value shows project is overspending

    0 zero shows project is on budget + positive shows project is under budget!

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    Monitoring & controlling If variances (deviation from baseline plan) become

    significant, project manager must take action:

    Allocate more resources

    Reschedule

    Modify scope

    Accept slippage

    (with stakeholder agreement)

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    Quality management The project manager must ensure that all products

    are to the required quality

    Quality management system: Ensuring that procedures are in place

    Ensuring that procedures are followed

    Checking final products meet the quality required

    Inspection cannot addquality

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    Quality management Quality plan forms part of baseline plan, and includes:

    Standards to be used

    Processes and procedures to be used Who ensures procedures and standards are followed

    When checks are to be made

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    Quality management Quality monitoring can take place at various stages

    Each product can be checked once complete

    Products can be checked at different stagesindevelopment

    Random checkingcan take place

    e.g. sampling

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    Quality management Monitoring can take the form of:

    Self-checking

    Reviews

    Walkthroughs (group review)

    Detailed inspection (formal walkthrough)

    Full audit (process and product)

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    Configuration managementBS8488 (1984) definition

    the discipline of identifying the components of a

    continuously evolving system

    (taking into account relevant system interfaces)

    for the purposes ofcontrolling changesto thesecomponents and maintaining integrityandtraceability

    from Cadle & Yeates (2001)

    Configuration management and change control

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    34

    Configuration management

    control ofdifferent versionsof thevarious software components of an IS

    may include hardware, operating system,software, database, documentation, etc.

    from Cadle & Yeates (2001)

    Configuration management and change control

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    Configuration management involves

    identifyingchanges to products

    controllingchanges to products

    ensuring changes are made properly

    reportingchanges to others(Beynon-Davies, 2002)

    Change control: managing changes to an IS, includingimpact analysis, authorisation and documentation

    Configuration management and change control

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    Configuration management involves

    understanding

    dependenciesbetween different components

    compatibilityof different versions of components

    of an Information System

    Configuration management and change control

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    Configuration management Configuration management

    ensures that all elements needed to make up a

    system are recorded and controlled

    Configuration items

    subject to change, must be authorized and audited

    include specifications and documentation

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    Configuration management Configuration management

    ensure configuration items needed to make up a

    system are complete and consistent

    must ensure that changes to configuration items are

    subject to appropriate change control mechanisms

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    Change control Change control

    ensure changes only occur after

    careful consideration of impact

    appropriate authorisation granted

    ensures that changes are suitably documented

    Change controland configuration managementare

    often confused

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    Risk management Risk analysis / management cycle:

    Overall approach to risk management must be

    planned (in baseline plan)

    Risks need to be identified and analysed

    Risks need to be monitored and managed

    Repeat the steps, tuning the process to the changing

    project environment

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    Risk management PRINCE (e.g. CCTA, 1997) separates risk analysis

    into three activities:

    Risk identification

    Risk estimation

    Risk evaluation

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    Risk management PRINCE (e.g. CCTA, 1997) lists 4 major activities

    during risk management:

    Planning

    Resourcing

    Monitoring

    Controlling

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    Summary Implementation

    carrying out the plan

    monitoring performance

    rescheduling if necessary

    managing change

    managing risk

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    Further reading Burke, R (1999) Project Management: Planning and Control

    Techniques, Chichester: Wiley (or more recent editions)

    Central Computer & Telecommunications Agency (1997) PRINCE 2:

    An Outline, London: The Stationery Office

    Maylor H (1999) Project Management (2nd Edition), London: Pitman

    Publishing

    Yeates D & Cadle J (1996) Project Management for Information

    Systems, London: Pitman Publishing

    Lockyer K & Gordon J (1996) Project Management and ProjectNetwork Techniques (6th Edition), Harlow: Prentice-Hall

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