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Chasing Warby Jennie Baik

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Page 1: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Chasing Warby

Jennie Baik

Page 2: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Over 400 startups are trying to

become the next Warby Parker.

Inside the wild race to overthrow every

consumer category

..And what could possibly go wrong?

–Tom Foster, Inc Magazine Editor at Large

Page 3: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 4: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

DIRECT-TO-CONSUMER BRANDS ANNUAL

GLOBAL FINANCING HISTORY2012-2016 YTD (11/4/16)

Page 5: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 6: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
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Page 8: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

E-COMMERCE TODAY

Page 9: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

OF E-COMMERCE

TRANSACTIONS TAKE

PLACE ON MULTI-BRAND

SITES

OF E-COMMERCE

TRANSACTIONS TAKE

PLACE ON THEIR

MONOBRAND SITE

BRANDS ARE LOSING

THE DIGITAL GAME

Page 10: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Facebook and Google are

simply the new middlemen.

Page 11: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 12: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Brand

Quality

C U R A T I O N

Community

Physical Presence

Page 13: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Brand Story

Page 14: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 15: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Quality

Page 16: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 17: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 18: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Mass Curation

Page 19: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 20: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 21: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Community Creation

Page 22: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

X

Page 23: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

THE RISE OF THE INSTAGRAM BRAND

Page 24: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Physical Presence

Page 25: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 26: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

IAB 250 DTC RETAIL

Page 27: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 28: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 29: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

5

TH

E B

RA

ND

S

Page 30: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

DTC BRANDS

Social

Media

Abandoned

Cart

Email

Marketing

SEO &

SEM

CUSTOMERS

BRANDS

DTC BRANDS

CAN PULL

THESE LEVERS

WELL

Page 31: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

MARKETPLACE

Social

Media

Abandoned

Cart

SEO &

SEM

RetargetingAffiliate

Marketing

Email

Marketing

MARKETPLACE

S DELIVER

CROSS

CHANNEL

EFFICIENCIES

THAT DIRECT

CANNOT

CUSTOMERS

BRANDS

Page 32: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Social

Media

Abandoned

Cart

SEO &

SEM

Loyalty

Program

Concierge

Personalization

NEXT GEN

COMMERCE

BUILDS UPON

A DTC BANK

OF DATA AND

PREFERENCE

S

RetargetingAffiliate

Marketing

Email

Marketing

CUSTOMERS

BRANDS

Page 33: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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Page 34: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

PUTTING DTC VALUES FIRST

Page 35: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

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PLATFORMS ARE A DIRECT CHANNEL. RETAILERS ARE

NOT.

EMAIL ACQUISITION/SWEEPS FEEDBACK FROM CONSUMERS TO BRAND

Page 36: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

Cross Brands Data: Smith and Cult

Cross Brands Data: R+Co

ORIBE

CHANTECAILLE

BOBBI BORN

SISLEY PARIS

VARLEY

JENNY PATINKIN

OTHERS

PARKER

GOOD HYOUMAN

OUAI HAIRCARE

ORIBE

RACHEL ZOE

OPENING CEREMONY

RIMOWA

REBECCA MINKOFF

OTHERS

DTC = HAVING DATA TO MAKE A DIFFERENCE

Page 37: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

OH, HI.

A PLATFORM

WANTS TO

MEET YOU.

Page 38: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 39: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

WOW.

THAT WAS A LOT OF WORK.

Page 40: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

….AND THEN

THIS

HAPPENED.

Page 41: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 42: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
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Page 44: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
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Page 46: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what
Page 47: Chasing Warby - Technology for Marketing 2019 · Over 400 startups are trying to become the next Warby Parker. Inside the wild race to overthrow every consumer category..And what

K, BYE.

[email protected]