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    1

    Mission/Values/Vision 24

    ServicePledge 5

    FeedbackandRedressMechanism 6

    ListofSECHeadOfficeFrontlineServices 7

    ListofSECExtensionOfficeFrontlineServices 12

    FrontlineServiceProcedures

    CompanyRegistrationandMonitoringDepartment 13

    OfficeofGeneralAccountant 22

    Non

    Traditional

    Securities

    and

    Instruments

    Department

    47

    CorporationFinanceDepartment 55

    MarketRegulationDepartment 64

    EnforcementandProsecutionDepartment 68

    EconomicResearchandInformationDepartment 73

    FinancialManagementDepartment 79

    HumanResourceandAdministrativeDepartment 86

    BaguioExtensionOffice 91

    CagayanDe

    Oro

    Extension

    Office

    94

    CebuExtensionOffice 105

    DavaoExtensionOffice 114

    IloiloExtensionOffice 120

    LegaspiExtensionOffice 126

    ZamboangaExtensionOffice 129

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    To strengthen the corporate and capital market infrastructure of the

    Philippines, and to maintain a regulatory system, based on international

    best standards and practices, that promotes the interest of investors in a

    free, fair and competitive business environment.

    We shall be guided in this mission by the values ofI

    NTEGRITY,

    PROFESSIONALISM, ACCOUNTABILITY, INDEPENDENCE and

    INITIATIVE.

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    INTEGRITY We are morally upright, honest and sincerein our private and public lives.

    PROFESSION LISM We consistently implement the law, providetimely and accurate information to investors,

    and render efficient and competent service

    to the public.

    CCOUNT ILITY We abide by prescribed ethical and workstandards in government service.

    INDEPENDENCE We act without fear or favor, and rendersound judgment in the performance of our

    duties and responsibilities

    INITI TIVE We are strategic and forward-looking in thefulfillment of our developmental and

    regulatory functions.

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    We foresee that by December 31, 2009, the Securities and Exchange

    Commission shall have laid down policies and procedures that will

    encourage Philippine business enterprises to be conscious of and

    responsive to their corporate social responsibility to their employees,

    communitystakeholdersandourcountry.

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    We, the officials and employees of the Securities and Exchange Commission located at EDSA,

    Greenhills corner Ortigas, Mandaluyong City, can be reached at telephone numbers 584 0921

    and5840923andthroughourwebsiteatwww.sec.gov.ph24/7.

    Ourdoorsareopentoserveyoufrom8:00inthemorninguntil5:00intheafternoon,Mondays

    thruFridays,withnonoonbreak.

    OurPledge

    is

    to:

    ServeyouwithasmileEnsureefficiencyinservicedeliveryCommitourselvestoaddressyourcomplaints,tosatisfyyouourcherishedclients.We will be guided in this pledge by our values of integrity, professionalism, accountability,

    independenceandinitiative.

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    LISTOF

    FRONTLINE

    SERVICES

    SECHeadOffice

    FrontlineServices Fees Forms

    ProcessingTime(Under

    normalcircumstances

    pertransaction)

    OfficeinCharge

    ProcessingofApplicationfor

    PrimaryRegistration

    *Subject to modification of procedure

    MoneyStampP40.00(Feesunder

    MC9)

    NameVerificationSlip

    Onlineusers:

    NameReservationNotice

    1020minutes

    1020minutes

    CPRDCRMD

    CPRDCRMD

    MonitoringProcedure Guidelinesontheimpositionoffines

    datedJuly31,2002;SECMC#15

    datedOctober3,2006;SECMC#1

    of2004

    CPRD/FAADreferralslip/LRD

    monitoringslip

    1day (Nopenalty)

    3daysafter

    payment(withpenalty)

    LRDCRMD

    ProcessingofApplicationfor

    Accreditationas

    appraisal

    company

    AuditingFirm

    FilingFee:

    P5,000.00

    LRF* : 50.00

    Total : P5,050.00

    Applicationletterdulysigned

    byauthorized

    officer

    1dayand1hour

    *Processingtimeexclude

    mailingperiodtoand

    fromtheapplicant.

    OGA

    AccreditationofExternal

    Auditor/AuditingFirm

    AuditingFirm

    GroupA

    FilingFee: P20,000.00

    LRF* : 200.00

    Total

    :

    P20,200.00

    GroupB

    FilingFee: P15,000.00

    LRF* : 150.00

    Total : P15,150.00

    Auditing Firm

    Initial Application SECForm AuF-002 (Revised2009)

    Renewal Application SECForm AuF-002-R (Revised2009)

    2daysand1hour OGA

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    FrontlineServices

    Fees

    Forms

    ProcessingTime(Under

    normalcircumstances

    pertransaction)

    Officein

    Charge

    GroupCorD

    FilingFee: P5,000.00

    LRF* : 50.00

    Total : P5,050.00

    IndividualApplicantPractitioners

    GroupA

    FilingFee: P5,000.00

    LRF* : 50.00

    Total : P5,050.00

    GroupB

    FilingFee: P3,000.00

    LRF* : 30.00

    Total

    :

    P3,030.00

    GroupCorD

    FilingFee: P2,000.00

    LRF* : 20.00

    Total : P2,020.00

    *LegalResearchFee(LRF10%of

    FilingFee)

    Individual Applicant Practitioners

    Initial Application SECForm ExA-001 (Revised2009)

    Renewal Application SECForm ExA-001-R (Revised

    2009)

    IssuanceofCertificateofEligibility

    (COE)onSpecialPurposeVehicle

    (SPV)

    For transfer to be made to an SPVby financial institution under SECjurisdiction

    Filing Fee - 0.50% of the transferprice but not below P20,000.00

    6 1/2hours OGA

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    FrontlineServices

    Fees

    Forms

    ProcessingTime(Under

    normalcircumstances

    pertransaction)

    Officein

    Charge

    LRF* - 10% of Filing Fee

    For secondleg transfer

    Filing Fee 0.10% of the transferprice but not below P5,000.00

    LRF* - 10% of Filing Fee

    * Legal Research Fee

    ProcessingofApplication

    RegistrationofSecurities

    NotmorethanP500Million:

    0.10%ofthemaximumaggregate

    priceofthesecuritiestobeoffered

    MorethanP500Millionbutnot

    morethanP750Million:

    P500,000plus

    0.075%

    of

    the

    excess

    overP500Million

    MorethanP750Millionbutnot

    morethanP1Billion:

    P687,500plus0.05%oftheexcess

    overP750Million

    MorethanP1Billion:

    P812,500plus0.025%oftheexcess

    overP1

    Billion

    SECForm121 45daysafterfilingofRS

    (ifcomplete)

    CFD

    ProcessingofApplication

    Registrationasan

    Exchange/ExchangeSRO;Clearing

    Agencies/ClearingAgencySRO

    P50,500.00includingLegalResearch

    Fee

    A. ForanExchange/Exchange

    SROandAmendmentsthereto:

    SECForm33/33SRO/33A

    B. Fora ClearingAgency/

    ClearingAgencySROand

    3andmonths MRD

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    FrontlineServices

    Fees

    Forms

    ProcessingTime(Under

    normalcircumstances

    pertransaction)

    Officein

    Charge

    Amendmentsthereto:

    SECForm42CA/42SRO

    /42AMD

    PaymentAssessmentForm

    (PAF)

    Monitoringof

    Foundations

    Amount

    of

    fines/

    penaltiesRequest

    Slip

    for

    Monitoring

    PaymentAssessmentForm

    MonitoringSheet/

    ConfirmationofPayment

    ConfirmationofPaymentOrder

    2hours

    EPD

    ReceiptandFilingofComplaint FilingFeeofP510 Verifiedcomplaintw/

    Certificationon

    Non

    forum

    Shopping

    PaymentAssessmentForm

    1hourordependsonthe

    subjectof

    the

    Complaint

    EPD

    PublicAssistance PARUInquirySheet/Form

    PARUActionReferraland

    ReturnSlip

    5minutes ERID

    InformationData

    Request

    P220.00

    ordinary

    P5,200.00 specialinitialfeedeposit

    DataRequest

    Form

    PaymentAssessmentForm

    (PAF)

    30minutes ERID

    InvestorComplaintsSystem PARUInvestorComplaintForm 25minutes ERID

    PurchaseofPinMailer 30minutes FMD

    PurchaseofServiceStamps P40.00perServiceStamp 5minutes FMD

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    FrontlineServices

    Fees

    Forms

    ProcessingTime(Under

    normalcircumstances

    pertransaction)

    Officein

    Charge

    PaymentofFeesforRegistration

    Transaction

    30minutes FMD

    PaymentofFeesforNon

    RegistrationTransaction

    30minutes FMD

    ReceivingofDocuments 10minutes HRAD

    RetrievalofDocuments AI P100

    BL

    P100GIS P25

    othersP5/page+P20

    P100/pinmailer

    AI P150

    BL P150

    GIS P50

    others

    P5/page+P20/doc

    docfromiVIew

    P50/docw/ certificate

    P20others

    PRUForm9705

    PRUForm9702

    PRUForm9703

    PaymentAssessmentForm

    (PAF)

    45minutes HRAD

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    LISTOF

    FRONTLINE

    SERVICES

    SECExtensionOffices

    FrontlineServices Fees Forms

    ProcessingTime

    (Undernormal

    circumstancesper

    transaction

    OfficeinCharge

    ProcessingofApplicationforPrimaryRegistration AllEOs

    Processingof

    Name

    Reservation

    Cagayan

    De

    Oro

    EO

    ProcessingofApplicationsforPrimaryRegistration

    foraNonStockexcludingapplicationwithrequired

    endorsementfromconcernGovernmentAgency

    CagayanDeOroEO

    ProcessingofApplicationsforPrimaryRegistration

    foraStockCorporationwhosepaidupisincash

    excludingapplicationwithrequiredendorsement

    fromconcernGovernmentAgency

    CagayanDeOroEO

    Processingof

    Applications

    for

    the

    recording

    of

    aPartnershipwithcapitalcontributionsincash

    CagayanDe

    Oro

    EO

    ProcessingofApplicationtoSecureCertificatesof

    AuthoritytoOperateasLendingInvestor

    (AdditionalFrontlineServiceforCebuEOonly)

    CebuEOonly

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    ScheduleofAvailabilityofService:

    8:00am5:00pm((withoutnoonbreak,cutoffperiodat4:00pmtofacilitatependingapplicationsreceivedduringtheday)

    WhoMayAvailoftheService:

    Filipinocitizen,Nonresidentorresidentaliens,atleast18yearsofage,andofgoodmoralcharacter

    WhataretheBASICrequirements:

    1. CoverSheet*2. NameVerificationSlip*

    3. ArticlesofIncorporationandBylaws*

    4. JointUndertakingtoChangeName*

    5. TaxIdentificationNumbers

    NOTE:A4couponbond

    HowtoavailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1*

    Name

    verification

    Applicantgetsandfillsup

    VerificationrequestForm

    fromtheguard

    Getservicenumberfromguardon

    duty

    Guardonduty Money

    Stamp=P40.00

    Name

    Verification

    Slip

    *Subjectto

    Revisionof

    Procedure

    Guardondutyaffixesthe

    verificationformandservice

    numberand

    submits

    to

    verification

    officer

    Guardonduty

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    When applicant is called and

    company name is allowed, the

    Verifier

    prints

    out

    the

    ReservationNotice and requires applicant to

    submitReservationstamp

    NVUVerifier Name

    Reservation

    Confirmation

    ForOnlineUsers: TELLERINGDONE OUTSIDESECApplicantpresents

    approvedname

    reservationnoticeto

    guardonduty

    Guard affixes Yellow Card Service

    Number to the reservation notice

    andsubmitstotheTelleringOfficer

    GuardonDuty Money Stamp=

    P40.00

    Name

    Reservation

    Noticeand

    YellowCard

    Service

    Number

    TelleringOfficerissuesReservation

    PaymentConfirmation

    TelleringOfficer Reservation

    Payment

    Confirmation

    Registration

    (whenmode

    ofpayment

    for

    subscription

    isCASH)

    Verifies/reserves

    proposedcorporate

    name,preparesArticles

    ofIncandBylawsand

    otherpertinent

    documents

    Assigns application for pre

    processing

    1minute SupportStaff

    Thereisno

    attachment

    Present application to

    CPRD

    Evaluatesdocumentstodetermine

    completenessofregistration

    requirements

    1020minutes

    dependingonthe

    complexityofthe

    Securities

    Specialist

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    application

    Payrequiredfilingfeeat

    theCashier

    ConfirmsRegistrationPayment 2minutes Securities

    Specialist

    CASHIER

    (not

    with

    CRMD);

    Receiving and forwarding of

    application byHRADtoCPRD

    FMDStaff/

    HRAD

    Staff

    Encodes financial structure and

    issues SEC Number & BIR Tax

    IdentificationNumber

    3minutes CPRDSupport

    Staff

    Reviewsapplication 15minutes Securities

    Counsel/Assistant

    Director

    Signscertificate

    of

    registration 5

    minutes

    CRMD

    Director

    Present official receipt

    to secure Certificate of

    registration

    HRADsupport

    Staff

    ForOnline Users:

    Verifies/reserves

    proposedcorporate

    name,downloads

    ArticlesofIncandBy

    lawsand

    other

    pertinent

    documents

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    Pay required filing fee

    eitherdirectlyatCashier

    orauthorizedbank

    Presents

    signed

    and

    notarized application

    andproofofpaymentto

    CPRDCRMD

    Assigns

    application

    for

    pre

    processing1minute

    Support

    Staff

    Evaluatesdocumentstodetermine

    completenessofregistration

    requirements

    1020minutes

    dependingonthe

    complexityofthe

    application

    Securities

    Specialist

    HRADReceiving HRADStaff

    Encodes

    financial

    structure

    and

    issues SEC Number & BIR Tax

    IdentificationNumber

    3minutes

    CPRD

    Support

    Staff

    Reviewsapplication 15minutes Securities

    Counsel/Assistant

    Director

    Signscertificateofregistration 5minutes CRMDDirector

    Present official receipt

    to secure Certificate of

    registration

    Releasesandforwardscertificateto

    ReleasingUnit

    HRADsupport

    Staff

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    Registration

    (whenmode

    ofpayment

    for

    subscription

    isOTHER

    THANCASH)

    Applicantprepares

    documentsthen

    presentsapplication

    for

    preprocessingofFAAD

    Assigns application to FAAD

    Examinerforpreprocessing

    1minute FAADAssistant

    Director

    Notattached

    Checks financial aspect of the

    application

    30to2hours

    dependingonthe

    complexityofthe

    application

    FAADExaminer

    Assigns

    application

    to

    CPRD

    Processorforpreprocessing1minute

    CPRD

    Support

    Staff

    Presents application for

    preprocessingofCPRD

    Checks documents for the

    applicationonthefollowing:

    Completenessofrequirements

    Conformitywithexistinglaws

    Alldocumentsrequiringsignatures

    andnotarizationaresignedand

    notarized

    1020minutes

    dependingonthe

    complexityofthe

    application

    CPRDProcessor

    Pay

    required

    filing

    fee

    to

    CashierConfirms

    Registration

    Payment

    via

    SEC ireport2minutes

    SEC

    Cashier

    (FMD

    staff)Refer

    to

    memorandum

    Circular9

    (attached)

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    PROCESSINGOFAPPLICATIONSFORPRIMARYREGISTRATION

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    HRADReceivesandforwards

    applicationtoFAAD

    HRADstaff

    Prepares

    Examiners

    report 1

    to

    4hours

    dependingonthe

    complexityofthe

    application

    FAADExaminer

    ReviewsandapprovesExaminers

    report

    1to2hours

    dependingonthe

    complexityofthe

    application

    FAADAssistant

    Director

    Preparescertificateforthe

    application

    3minutes CPRDSupport

    Staff

    Reviewsapplication 15minutes Securities

    Counsel/Assistant

    Director

    Signscertificate 5minutes CRMDDirector

    Presentofficialreceipt

    tosecurecertificateof

    increasefromReleasing

    Unit

    Releasesandforwardscertificateto

    ReleasingUnit

    HRADStaff

    ENDOF

    TRANSACTION

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    MONITORINGPROCEDURE

    ScheduleofAvailabilityofService:

    8:00AM5:00PM(withoutnoonbreak)

    WhoMayAvailoftheService:

    CorporationsunderthemonitoringjurisdictionoftheDepartment.

    WhataretheRequirements:

    1. CPRD/FAAD

    Referral

    Slip

    /LRD

    Monitoring

    Slip.

    2. CertificateofIncorporation.

    3. LatestApprovedArticlesofIncorporation.

    4. LatestApprovedBylaws.

    5. LatestDueGeneralInformationSheet.

    6. LatestDueAuditedFinancialStatements.

    7. CopyoftheStockandTransferBook/MembershipBookRegistration.

    Duration:

    Variable*

    *DependingoncausesbeyondthecontroloftheDivision,suchasthevolumeofwalkinclientshandled,volumeofpreviousreportsfiled, accessibilityand

    performanceofthesystem,etc

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    MONITORINGPROCEDURE

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1 GetanumberfromGuards

    Deskand

    wait

    to

    be

    called

    inLRDPublicWaitingArea

    Giveclientanumber. GuardonDuty

    2 ApproachtheFrontDesk

    whencalled

    PresentCPRD/FAAD

    ReferralSliporproperly

    filledoutLRDMonitoring

    Slipto

    LRD

    staff

    Callnumber.Generate

    DocumentIndexList(DIL)and

    assignclienttoamonitor/analyst

    3minutes LRDstaff Requirement

    No.1

    3 Waittobecalledbythe

    monitorer/analyst

    Viewtheclientspreviousfiling

    ofreportsinthedatabase.Call

    client

    30minutes Monitorer/

    Analyst

    Requirement

    No.2to7

    4 Present the requirements

    with the monitor/analyst

    whencalled

    Assessthecorporationfor

    violationofthelawandSEC

    rules.PreparetheMS/COP

    20minutes Monitorer/

    Analyst

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    MONITORINGPROCEDURE

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    5

    IfNOPENALTY,wait

    for

    the

    MS/COPtobe

    issued.

    (ENDof

    TRANSACTION)

    IfWITHPENALTY,waitforthe

    Payment

    AssessmentForm

    (PAF)tobeissued.

    ReviewtheMS/COP.

    IfNO

    PENALTY,

    sign

    MS/COP.

    Callclientandissuefinal

    MS/COP.

    (ENDofTRANSACTION)

    IfWITHPENALTY,call

    clientandissuePAF.

    10minutes

    3minutes

    Assigned

    Specialist

    AssistantDirector/LRD

    Officer

    Monitor/Analyst

    6 PaymentattheCashier ProcesspaymentandissueO.R. Cashier Penalty

    Assessed

    7 Returntothe

    monitorer/analystand

    presenttheO.R.with

    cashiervalidatedPAF

    WaitforthefinalMS/COP

    tobeissuedtoyou

    PreparethefinalMS/COP(with

    O.R.anddateofpayment)

    Reviewandsignthefinal

    MS/COP

    Callclientandissuefinal

    MS/COP

    15minutes Monitorer/

    Analyst

    Monitorer/

    Analyst

    O.R.and

    cashier

    validated PAF

    ENDOFTRANSACTION

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    22

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    ScheduleofAvailabilityofService:

    MondaystoFridays

    8:00am5:00pmwithoutnoonbreak

    WhoMayAvailoftheService:

    ` AuditingFirms

    IndividualPractitioners/ExternalAuditors

    WhatAretheRequirements:

    INDIVIDUAL

    1. Fullyaccomplishedapplicationformforexternalauditor(SECFormExA001Revised2009).

    2. CertificateofRegistrationaspublicpractitionerissuedbyBOA.

    3. Copiesofcertificateofparticipationinseminars/trainings

    4. QualityAssurance

    Manual

    5. IncaseofGroupA,B,andCaccreditation,notarizedcertificationthattheapplicanthasfundamentalknowledgeoftheregulatoryrequirementsoneach

    oftheothersecondarylicenseesoftheCommission.

    6. CopyofAuditedFinancialStatements(AFS)oftheapplicantstwo(2)largestclientsintermsofassets.

    7. CertificateofAccreditation issuedbytheBangkoSentralngPilipinas(BSP)andInsuranceCommission(IC)forthoseavailingthemutualrecognitionof

    accreditation.

    AUDITINGFIRM

    1. Fullyaccomplishedapplicationformforauditingfirm(SECFormAuF002Revised2009).

    2. CertificateofRegistrationissuedbyBOAtothefirmwhichiscurrentandeffective.

    3. QualityAssuranceManual.

    4. CopyofAuditedFinancialStatements(AFS)ofthefirms two(2)largestclientsintermsofassets.

    5. CertificateofAccreditation issuedbytheBangkoSentralngPilipinas(BSP)andInsuranceCommission(IC)forthoseavailingthemutualrecognitionof

    accreditation.

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Duration:

    Preevaluationofapplication: 1hour

    Processingofapplication: 2days

    Mailingperiod(estimate): ___ 40days_____

    Totalduration: 42daysand1hour

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    24

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    HowtoAvailoftheServices

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    PREEVALUATION

    PROCEDURES

    1 Secures application form from

    theOGA.

    Provides client application

    form, and checklist of

    requirements. Advises client

    that the Revised Guidelines on

    Accreditation of External

    Auditors is available for

    download at the SEC website

    (www.sec.gov.ph).

    5minutes OfficeroftheDay

    ofOGA

    AuditingFirm

    Initial

    ApplicationSEC

    FormAuF002

    (Revised2009)

    Renewal

    ApplicationSEC

    FormAuF002R

    (Revised2009)

    Individual

    Applicant

    Practitioners

    Initial

    ApplicationSEC

    FormExA001

    (Revised

    2009)

    Renewal

    ApplicationSEC

    FormExA001R

    (Revised2009)

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    2 Presents application and

    supportingdocuments

    1. Preevaluates application

    andsupportingdocuments.

    a. If application and

    supporting

    documentsare not complete, the

    same are returned to

    applicant with list of

    requirements not

    compliedwith

    b. If application and

    supporting documents

    are complete, the

    Officer

    of

    the

    Day

    clears application for

    payment of the

    prescribed fees

    (proceedstoNo.2)

    2. Prepares Payment

    AssessmentForm(PAF)and

    instructs

    applicant

    to

    leavethe three (3) sets of

    applicationdocumentswith

    OGAandtoproceedtothe

    Cashier.

    30minutes

    10minutes

    OfficeroftheDayof

    OGA

    ExecutiveAssistant

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    3 PresentsthePAFattheCashier

    andsettlestherequiredfee

    ProcesspaymentandissueO.R. 10minutes Cashier AuditingFirm

    GroupA

    FilingFee:

    P20,000.00

    LRF* : 200.00

    Total : P20,200.00

    GroupB

    FilingFee: P15,000.00

    LRF* : 150.00

    Total : P15,150.00

    GroupCor

    D

    FilingFee: P5,000.00

    LRF* : 50.00

    Total : P5,050.00

    IndividualApplicant

    Practitioners

    GroupA

    FilingFee: P5,000.00

    LRF* : 50.00

    Total : P5,050.00

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    GroupB

    FilingFee: P3,000.00

    LRF* : 30.00

    Total

    :

    P3,030.00

    GroupCorD

    FilingFee: P2,000.00

    LRF* : 20.00

    Total : P2,020.00

    *LegalResearchFee

    (LRF10%ofFilingFee)

    4 Submits the machinevalidated

    PAFtoOGA.

    1. Secures and attaches the

    machinevalidated PAF to

    applicationdocuments.

    2. Stamps receive the three

    (3) sets of application

    documents

    3. Returnsone(1)copyofthe

    application

    documents

    to

    theclient.

    1minute

    3minutes

    1minute

    Executive

    Assistant

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    28

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    PROCESSINGPROCEDURE

    1 Assigns application to specific

    personnel and inputs to Index

    TrackingSystem.

    5minutesExecutive

    Assistant

    2 Forwards documents to assigned

    personnel. 5minutesIndexTracking

    Personnel

    3 Reviews application and supporting

    documents using the OGAs

    EvaluationSheet

    4hoursAssigned

    Personnel

    4 EvaluatesAFSoftoptwoclientsand

    notesallfindings do

    5 Prepares comment letter to

    applicantsdo

    6 If the applicant has a client under

    monitoring of MRD, NTD or CFD,

    indorses thru a Memo the

    applicationtosuchdepartment

    do

    7 Reviews and signs comment letter

    andMemo

    10

    minutes

    General

    Accountant

    8 Upon receipt of comments from

    MRD, NTD or CFD, GO TO STEPS 5

    and7,andthenSTEP9.

    Assigned

    Personnel

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    29

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    9 Ifnocomplianceismadewithinthe

    prescribedperiod(allowa30day

    mailingandreplyperiodfromdate

    ofletter):

    a. Preparesaletterdenyingthe

    applicationforfailureto

    complywiththerequirements.

    b. Reviewsandsignsletter

    10minutes

    10minutes

    do

    General

    Accountant

    10 If there is a submission but still not

    fully

    compliant

    with

    the

    requirements, GO TO STEP 5 but

    with a written warning that failure

    to comply shall result to the denial

    oftheapplication

    2hours Assigned

    Personnel

    11 If applicant fully complies with the

    requirements and presents all

    original documents for

    authentication

    against

    submittedphotocopieswithapplication:

    a. For Group A/B (Initial

    Applications), prepares Memo

    to En Banc (thru Comm.

    Venturanza) then GO TO STEP

    12,13,and16.

    2hours do

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    b. ForGroupC/D(Initial

    Applications)andGroupA/B

    (Renewal),finalizeEvaluation

    Sheetfor

    submission

    to

    Comm.

    Venturanza,thenGOTOSTEP

    14,15and17

    12 ReviewsMemo

    13 Signs and presents Memo to the

    Commission En Banc for

    consideration

    1hourGeneral

    Accountant

    14 ReviewsEvaluationSheet

    15 Signs final Evaluation Sheet and

    forwards to Comm. Venturanza for

    approval

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    31

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    16 Receivesadviceoftheresolution

    oftheCommissiononthe

    applicationforGroupA/B:

    a. If

    approved,

    GO

    TO

    STEP

    17.

    b. Ifdenied/deferred:

    Denial: Notifiesthe

    applicantofthedenial

    andreasonsthereof.

    Deferment: Notifiesthe

    applicantofthe

    defermentand

    the

    requirementstobe

    compliedwithor

    necessaryactionto

    correctthedeficiency:

    GOTOSTEPS5,7and9

    onwards.

    30minutesAssigned

    Personnel

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    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    17

    Presents authority to receive

    thecertificate

    PreparesCertificateof

    Accreditation (groupA/B/C/D)

    a. Printstwo(2)copies

    b. Initialsoncopies

    c. Signscertificates

    d. Notifiesapplicantthatthe

    Certificatemaybepickedup

    (incase

    of

    representative,

    subjecttopresentationof

    authorizationletter)

    e. ReleasesCertificateof

    Accreditationandforwards

    duplicatefiletotheClerk.

    f. LogsinregistryofAccredited

    Firm/ExternalAuditor;

    informsIndexTracking

    Personneloftheissuanceof

    theCertificate.

    10minutes

    5minutes

    5minutes

    5minutes

    10minutes

    5minutes

    Executive

    Assistant

    Assigned

    Personnel

    General

    Accountant

    Executive

    Assistant

    do

    do

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    33

    ACCREDITATIONOFEXTERNALAUDITOR/AUDITINGFIRMS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    g.Provide MIS with updatedlist.

    h. Updatestrackingsystem.

    30minutes

    30minutes

    do

    IndexTracking

    Personnel

    ENDOFTRANSACTION

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    34

    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    ScheduleofAvailabilityofService:

    MondaystoFridays

    8:00am5:00pmwithoutnoonbreak

    WhoMayAvailoftheService:

    SpecialPurposeVehicle(SPV)Companies

    WhatAretheRequirements:

    1. NotarizedApplicationletter,signedbyaseniorofficerwitharankofatleastVicePresidentoritsequivalent. Describingthefollowing:

    a. Proposedtransactions;

    b. Counterparty/ies;

    c. TermsandConditions;and

    d. Allmaterialcommitmentsrelatedtothetransactions.

    2. Copyof

    Notarized

    Contract

    to

    Sell

    or

    Deed

    of

    Absolute

    Sale

    with

    an

    undertaking

    to

    notarize

    within

    fifteen

    (15)

    days

    from

    issuance

    of

    COE

    3. AssetPurchaseAgreement(forthefirstlegsaleofROPOAandNPL)

    4. PhotocopyofPromissoryNotes(fortransferofNonPerformingLiabilities)

    5. NotarizedDeedofDationinPaymentorDeedofAssignmentorDeedofConveyance(fordacionenpagotransaction)

    6. CopyoftheTransferCertificateofTitle(TCT)oftheproperty,whichmustbeinthenameofthesellingSPVorborrowerorassignorincaseofdacionen

    pagotransactions

    7. ForthetransferoftheNPLandROPOA(RealandOtherPropertiesOwnedorAcquired)bytheSPVtoathirdparty,acertifiedtruecopyoftheCOE

    previouslyissuedbytheBSPorbyanyappropriateregulatoryauthority,asthecasemaybe.

    Duration:

    Preevaluationofapplication: 30minutes

    Processingofapplication: 6hours

    Mailingperiod(estimate): 35days__

    Totalduration: 35daysand6hours

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    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    HowtoAvailoftheServices:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    PREEVALUATIONPROCEDURES

    1

    Presents

    application

    and

    supportingdocuments1.

    Pre

    evaluates

    application

    and

    supportingdocuments.

    a. Ifapplicationand

    supportingdocumentsare

    notcomplete,thesame

    arereturnedtoapplicant

    withlistofrequirements

    notcompliedwith

    b. If

    application

    and

    supportingdocumentsare

    complete,theOfficerof

    theDayclearsapplication

    forpaymentofthe

    prescribedfees(proceeds

    toNo.2)

    2. PreparesPayment

    AssessmentForm

    (PAF)

    and

    instructsapplicanttoleave

    thethree(3)setsof

    applicationdocumentswith

    OGAandtoproceedtothe

    Cashier.

    10minutes

    5minutes

    Officerof

    the

    DayofOGA

    Executive

    Assistant

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    36

    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    2

    Presents

    the

    PAF

    at

    the

    Cashier and settles the

    requiredfee

    Processpayment

    and

    issue

    O.R. 10

    minutes

    Cashier For

    transfer

    to

    be

    madetoanSPVby

    financialinstitution

    underSECjurisdiction

    FilingFee 0.50%of

    thetransferpricebut

    notbelowP20,000.00

    LRF* 10%ofFiling

    Fee

    Forsecondlegtransfer

    FilingFee0.10%of

    thetransferpricebut

    notbelowP5,000.00

    LRF* 10%ofFiling

    Fee

    *LegalResearchFee

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    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    PersoninCharge Fees Form

    3 Submits the machine

    validatedPAFtoOGA.

    1. Secures and attaches the machine

    validated PAF to application

    documents.

    2. Stamps receive the three (3) sets of

    applicationdocuments

    3. Returnsone(1)copyoftheapplication

    documentstotheclient.

    1minute

    3minutes

    1minute

    Executive

    Assistant

    PROCESSINGPROCEDURE

    1 Indicates in the application the specific

    personnelthat

    will

    process

    it

    and

    forwards

    toIndexTrackingPersonnel.5minutes

    Executive

    Assistant

    2 Encodesthedocumentstotrackingsystem

    andforwardstoassignedpersonnel 5minutesIndexTracking

    Personnel

    3 Reviewsapplicationandsupporting

    documentsusingtheOGAsEvaluation

    Sheet. Ifbasedonevaluation:

    c. Applicationdocumentsaresufficient

    andin

    accordance

    with

    the

    requirementsofSPVLawandIRR,GO

    TOSTEP8

    d. Therearequestionsordeficienciesin

    theapplicationdocuments,GOTOSTEP

    4

    2hoursAssigned

    Personnel

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    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    4 Prepares comment letter to

    applicants

    5 Reviews and signs comment letter

    andMemo

    10

    minutes

    General

    Accountant

    6 Ifnocomplianceismadewithinthe

    prescribedperiod(allowa30day

    mailingandreplyperiodfromdate

    ofletter):

    a. Preparesaletterdenyingthe

    applicationforfailureto

    complywith

    the

    requirements.

    b. Reviewsandsignsletter

    10minutes

    10minutes

    do

    General

    Accountant

    7 Ifthere is a submission butstillnot

    fully compliant with the

    requirements, GO TO STEP 4 but

    with a written warning that failure

    to

    fully

    comply

    shall

    result

    to

    the

    denialoftheapplication

    1hourAssigned

    Personnel

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    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    8 If applicant fully complies with the

    requirements and presents all

    original documents for

    authentication against submitted

    photocopieswithapplication:a. FinalizesEvaluationSheet;and

    b. PrintsdraftofCOE

    35minutes

    do

    9 Reviews Evaluation Sheet and draft

    COE10minutes

    General

    Accountant

    10 Prints three (3) copies of approved

    CertificateofEligibility5minutes

    Executive

    Assistant

    11

    SignsCOE

    10minutes GeneralAccountant

    12

    Presents

    authority

    to

    receivethecertificate

    NotifiesapplicantthattheCertificate

    maybepickedup(incaseof

    representative,subjectto

    presentationofauthorizationletter)

    a. ReleasesCertificateof

    Accreditation andforwards

    duplicate

    file

    to

    the

    Clerk.

    b. LogsinregistryofIssuedCOEs;

    informsIndexTrackingPersonnel

    oftheissuanceoftheCertificate.

    c. ProvidesMISwithupdatedlist

    10minutes

    5minutes

    30minutes

    Executive

    Assistant

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    ISSUANCEOFCERTIFICATEOFELIGIBILITY(COE)ONSPECIALPURPOSEVEHICLE(SPV)

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    13 Updatestrackingsystem 30minutes IndexTracking

    Personnel

    ENDOFTRANSACTION

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    41

    ACCREDITATIONOFAPPRAISALCOMPANIES

    ScheduleofAvailabilityofService:

    MondaystoFridays

    8:00am5:00pmwithoutnoonbreak

    WhoMayAvailoftheService:

    Appraisalcompanies

    WhatAretheRequirements:

    a. Notarizedapplicationforaccreditation;

    b. Companyprofileindicatingthehistory,scopeofservices,listofkeyofficersandtechnicalstaff,biodataofthechiefprincipalappraiseranddeputy

    chiefappraiser;

    c. PhotocopyofthelicensesissuedbyDepartmentofTradeandIndustry(DTI)tothecompanyandtoprofessionalappraiser;

    d. CertificationissuedbyInstituteofPhilippineRealEstateAppraisersthattheapplicantisamemberingoodstandinganditsappraiserisamemberin

    goodstanding;

    e. Listofexistingandpastclients;

    f. Certificationsofclients;

    g. AffidavitexecutedunderoathbythecompanysPresidentwhichstatesthatthecompanymeetsalltherequirementsunderSec.2oftheGuidelines

    forAccreditationofAppraisalCompanies,thecompanyhasnotbeendeclared liablebytheCommissionorbyanycompetentcourtforviolationof

    the Corporation Code or Securities Regulation Code and the company or any of its directors/executive officers has no adversejudgment or any

    administrative,civilorcriminalcaseinvolvingitsappraisalbusiness;

    h. LatestauditedfinancialstatementsandGeneralInformationSheet.

    Duration:

    Preevaluationofapplication: 1hour

    Processingofapplication: 1day

    Mailingperiod(estimate): ___ 30days_____

    Totalduration: 31daysand1hour

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    ACCREDITATIONOFAPPRAISALCOMPANIES

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    PREEVALUATION

    PROCEDURES

    1 Secureschecklistof

    requirementsfrom

    the

    OGA.

    Provides client a checklist of

    requirements,

    and

    copy

    of

    SEC

    Memo

    CircularNo.3,Seriesof2003

    5minutes Officerofthe

    Dayof

    OGA

    Application

    letterduly

    signedby

    authorized

    officer

    2 Presentsapplicationand

    supportingdocuments

    1. Preevaluates application and

    supportingdocuments.

    c. If application and supporting

    documents are not complete, the

    sameare

    returned

    to

    applicant

    with

    list of requirements not complied

    with

    d. If application and supporting

    documents are complete, the

    Officer of the Day clears

    application for payment of the

    prescribedfees(proceedstoNo.2)

    2. Prepares Payment Assessment Form

    (PAF)and instructsapplicantto leave

    the three (3) sets of application

    documentswithOGAandtoproceed

    totheCashier

    30minutes

    10minutes

    Officerofthe

    DayofOGA

    Executive

    Assistant

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    ACCREDITATIONOFAPPRAISALCOMPANIES

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    3 Presents the PAF at the

    Cashier and settles the

    requiredfee

    ProcesspaymentandissueO.R. 10minutes Cashier FilingFee: P5,000

    UPLRF: ___ 50

    Total P5,050

    4

    Submits

    the

    machine

    validatedPAFtoOGA1. Secures

    and

    attaches

    the

    machine

    validated PAF to application

    documents.

    2. Stampsreceivethe three(3)setsof

    applicationdocuments

    3. Returns one (1) copy of the

    application

    documents

    to

    the

    client.

    5minutes

    Executive

    Assistant

    PROCESINGPROCEDURE

    1 Assigns application to specific personnel

    andinputstoIndexTrackingSystem. 5minutes do

    2 Forwards documents to assigned

    personnel. 5minutesIndexTracking

    Personnel

    3 Reviews application and supporting

    documents

    using

    the

    OGAs

    EvaluationSheet. Ifcompleteand qualified,GOTO

    STEP8. 2hours

    AssignedPersonnel

    4 If not compliant, prepares comment

    lettertotheapplicant do

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    ACCREDITATIONOFAPPRAISALCOMPANIES

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    5 Reviewsandsignscommentletter10minutes

    General

    Accountant

    6 Ifnocomplianceismadewithinthe

    prescribedperiod

    (allow

    a30

    day

    mailing

    andreplyperiodfromdateofletter):

    c. Preparesaletterdenyingthe

    applicationforfailuretocomply

    withtherequirements.

    d. Reviewsandsignsletter

    10minutes

    10minutes

    do

    General

    Accountant

    7

    If

    there

    is

    a

    submission

    but

    still

    not

    fully

    compliantwiththerequirements,GOTO

    STEP 4 but with a written warning that

    failuretocomplyshallresulttothedenial

    oftheapplication

    2hoursAssigned

    Personnel

    8 If applicant fully complies with the

    requirements and presents all original

    documents for authentication against

    submitted

    photocopies

    with

    application,

    prepares MemotoEnBanc (thruComm.

    Venturanza).

    2hours

    do

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    ACCREDITATIONOFAPPRAISALCOMPANIES

    Step Applicant/Client ServiceProvider

    Durationof

    Activity(Under

    Normal

    Circumstances)

    Personin

    Charge

    Fees Form

    9 ReviewsMemo1hour

    General

    Accountant

    10

    Signs

    and

    presents

    Memo

    to

    theCommissionEnBancforconsideration

    11 Receivesadviceoftheresolutionofthe

    Commissionontheapplication.

    Ifapproved,GOTOSTEP12.

    a. Ifdenied/deferred:

    Denial:

    Notifiesthe

    applicant

    of

    thedenialandreasonsthereof.

    Deferment: Notifiestheapplicant

    ofthedefermentandthe

    requirementstobecomplied

    withornecessaryactionto

    correctthedeficiency: GOTO

    STEPS4and

    onwards.

    30minutesAssigned

    Personnel

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    ACCREDITATIONOFAPPRAISALCOMPANIES

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    Personin

    Charge

    Fees Form

    12

    Presents authority to

    receivethecertificate

    PreparesCertificateof

    Accreditation

    a. Printstwo(2)copies

    b. Initialson

    copies

    c. Signscertificates

    d. Notifiesapplicantthatthe

    Certificatemaybepickedup

    (incase

    of

    representative,

    subjecttopresentationof

    authorizationletter)

    e. ReleasesCertificateof

    Accreditationandforwards

    duplicatefiletotheClerk.

    f. LogsinregistryofAccredited

    AppraisalCompanies;informs

    IndexTrackingPersonnelof

    theissuance

    of

    the

    Certificate.

    g. ProvideMISwithupdatedlist.

    h. Updatestrackingsystem.

    10minutes

    5minutes

    5minutes

    5minutes

    10minutes

    5minutes

    30minutes

    30minutes

    Executive

    Assistant

    Assigned

    Personnel

    General

    Accountant

    Executive

    Assistant

    do

    do

    do

    IndexTracking

    Personnel

    ENDOFTRANSACTION

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    47

    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    ScheduleofAvailabilityofService

    8:00AMto5:00PM(withoutnoonbreak)

    WhoMayAvailoftheService:

    RegisteredPreNeedCorporationswithDealer'sLicenseforthecurrentyear

    WhatAretheRequirements:

    1.ActuarialFeasibilityStudy

    2.LatestAuditedFinancialStatements

    3.SpecimenPlanContracts

    4.ContractPriceScheduleshowingminimumandmaximumpricingbytypeofpaymenttermusingtheSECformat.

    5.InformationBrochure/Literature(Updatedforregisteredpreneedplans)

    6.SpecimenofInsuranceContract(fornewpreneedplans)

    7.Training

    Program

    (Updated

    for

    registered

    pre

    need

    plans)

    8.TrustAgreement

    9.CorporateSecretary'sCertificatereflectingtheboardresolutionauthorizingtheregistrationofapplicant'ssecurities

    10.Opinionofindependentcounselonthelegalityoftheregistrationstatements

    11.LatestArticlesofIncorporationandByLawsofthePreNeedCorporation

    12.CopiesofAgencycontractswithgeneralagents,andsalesmen.

    13.LatestInterimFinancialStatementsignedbythePresidentandCFO

    14.ListofAffiliated/ContractedMortuarytogetherwiththeupdatedmortuaryagreementandauditedfinancialstatementsofthe

    preneedcorporationsbiggestserviceprovider.

    Duration:45workingdaysfromreceiptofcompleteapplicationandofpaymentfees

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    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1

    Presents

    the

    documents

    for

    assessment.Reviews

    compliance

    status

    of

    preneedcorporationagainst

    thechecklistofdocumentary

    requirements.

    15minutes

    Specialist

    2 Preparestheassessmentform

    for thecorrespondingfiling

    feesandadvisesregistrantto

    payattheCashier'sOffice

    using

    cash

    or

    Manager's

    chequeonlyandtofilethe

    documentsattheNTD.

    10minutes Specialist

    3 ProceedtotheCashier Acceptspayment. Cashier 1/10of1%ofthe

    maximum

    aggregatepriceat

    whichpreneed

    plansareproposed

    tobe offeredplus

    legalresearch

    fee

    of1%ofthetotal

    assessment

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    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    4 Presentsthedocuments

    togetherwiththereceipt.

    Receivesthedocuments 3minutes SupportStaff

    5 Encodespreneedformtype,

    dateof

    receipt

    of

    application,

    andpaymentsmadeusingthe

    iRegisterSystemandthen

    forwardsdocumentstothe

    RegistrationandLicensing

    Division.

    3minutes SupportStaff

    6 Recordsandforwards

    documentsforprocessingby

    thestaff.

    3minutes SupportStaff

    7 Evaluatesthedocuments

    accordingtoitscompleteness,

    substanceandconsistencyof

    informationamongthe

    documentsandcompliance

    withPreneedRulesand

    Regulations

    46hours Specialist

    8 Ifpreliminaryreviewshows

    incompletesubstantialcomplianceasregardsthe

    registrationstatements,sends

    lettertopreneed

    corporation.

    12hours Specialist

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    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    9 Ifpreliminaryreviewshows

    substantialcomplianceas

    regardstheregistration

    statements,prepares

    and

    initialstheNoticefor

    publicationinthenewspaper.

    30minutes Specialist

    10 Reviewsandinitials the

    Notice.

    10minutes AssistantDirector

    11 Signsthe Notice. 5minutes Director

    12 ReleasestheNotice. 3minutes SupportStaff

    13 Undertakesthefinancial,

    actuarialand

    legal

    review

    of

    thedocuments.

    Threetofivedays Specialist/Securities

    Counsel

    14 Presentstheactuarialfeasibility

    study/productdesign/actuarial

    valuationreport

    Conductsconferenceon

    matterstobeclarified.

    23 hours Director,Assistant

    DirectorandSpecialist

    15 Preparesandsubmits

    Memorandumtothe

    CommissionEnBanc

    12days Specialist

    16Reviews

    and

    signs

    the

    memorandum 4

    hours

    Assistant

    Director

    17 Makesfinalreviewandsigns

    thememorandumfor

    clearancebytheSupervising

    Commissioner

    30minutesto1hour Director

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    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    18 Reviews and affixes initials in

    thememorandum.

    30minutesto1hour Supervising

    Commissioner

    19 Presentsthememorandum

    duringthe

    Commission

    En

    Bancmeeting.

    1015minutes Director

    20 Preparesandsubmitsthe

    OrderandCertificateof

    PermittoSellorOrder

    disapprovingtheregistration.

    1530minutes SupportStaff

    21 Reviewsandinitialseitherthe

    OrderandCertificateof

    Permitto

    Sell

    or

    Order

    disapprovingtheregistration.

    5minutes Specialist

    22 Reviewsandinitialseitherthe

    OrderandCertificateof

    PermittoSellorOrder

    disapprovingtheregistration.

    5minutes AssistantDirector

    23 Makesfinalreviewandsigns

    theOrderandCertificateof

    PermittoSellorOrder

    disapprovingtheregistration.

    5minutes Director

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    PROCESSINGOFREGISTRATIONOFPRENEEDPLAN

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    24 IfsignedOrderandCertificate

    ofPermittoSell,indicatesthe

    PreNeedOrderNumberin

    theOrder

    and

    stamps

    the

    notarial(gold)sealofSECon

    theCertificateofPermitto

    Sell

    5minutes SupportStaff

    25 Receives the Certificate of

    Registration of Preneed Plans

    andPermittoSell

    ReleaseoftheCertificateof

    RegistrationofPreneedPlans

    andPermittoSell

    5minutes SupportStaff

    26 Encodesthedateof

    approval/disapprovalof

    applicationusingtheiRegister

    Systemandforwardstwo

    copiesofthe

    approved/disapproved

    documentstothe

    MicrographicsUnitandPublic

    ReferenceUnit.

    5minutes SupportStaff

    ENDOFTRANSACTION

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    PROCESSINGOFCOMPLAINTSFILEDBYTHEPLANHOLDER

    ScheduleofAvailabilityofService

    8:00AMto5:00PM(withoutnoonbreak)

    WhoMayAvailoftheService:

    PlanholderofaPreneedCorporation

    WhatAretheRequirements:

    1.

    Letter2. PlanContract

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1

    Files

    lettercomplaint

    personally

    orbyemailPre

    evaluates

    and

    receives

    lettercomplaint

    2 Undertakesthefollowing

    activities

    3 a. ReferraltoPreNeed

    Corporation

    4 a.1Preparesreferralletter to

    preneedcorporationfor

    comment/appropriateaction

    within15

    days.

    15minutes Supportstaff

    5 a.2.Reviewsandsignsreferral

    letter.

    3minutes SecuritiesCounsel

    III/ChiefCounsel

    6 b. FollowuptoPreNeed

    Corporation

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    PROCESSINGOFCOMPLAINTSFILEDBYTHEPLANHOLDER

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    7 b.1 Sends followup letter to

    preneed corporation if there

    is no response from the pre

    need

    corporation

    within

    5

    days.

    15minutes Supportstaff

    8 b.2 Reviewsandsignsreferral

    letter

    3minutes SecuritiesCounselIII

    /ChiefCounsel

    9 c. Conductsmediation

    conferenceheldforletter

    complaints/walkin

    complaints

    30minutes

    10

    Determinesthe

    following

    actioninresponsetoaction

    takenbypreneedcorporation

    15minutes

    Specialist

    and

    Lawyer

    a. Settled

    b.Denied

    c. Failedmediation/lackof

    interesttopursueclaimby

    planholder

    ENDOFTRANSACTION

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    PROCESSINGOFAPPLICATION

    REGISTRATIONOF

    SECURITIES

    ScheduleofAvailabilityofService:

    8:00AM5:00PMonweekdaysexceptholidayswithoutnoonbreakattheCorporationFinanceDepartment

    NOTE:Thisprocedureisapplicablefortheregistrationofsecuritiestobesoldtothepublic

    WhoMay

    Avail

    of

    the

    Service:

    Anycorporationthatintendstosourceitsfundingneedsorsolicitinvestmentsfromthepublic.

    WhatAretheRequirements:

    1. SECForm121,AsAmended(RegistrationStatement)

    Duration:45daysafterdateoffilingofRS(ifcomplete)

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    PROCESSINGOFAPPLICATION

    REGISTRATIONOF

    SECURITIES

    HowtoavailoftheService:

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    1 Accomplishformbyreferringtotheformand

    contentsunderAnnexCofSRCRule12andSRC

    Rule68.1,asAmended

    Applicant NotmorethanP500Million:

    0.10%of

    the

    maximum

    aggregate

    price

    ofthesecuritiestobeoffered

    MorethanP500Millionbutnotmore

    thanP750Million:

    P500,000plus0.075%oftheexcess

    overP500Million

    Morethan

    P750

    Million

    but

    not

    more

    thanP1Billion:

    P687,500plus0.05%oftheexcessover

    P750Million

    MorethanP1Billion:

    P812,500plus0.025%oftheexcess

    overP1Billion

    Form121

    2

    2.1

    Present

    computation

    sheet

    2.2 IssuePaymentAssessmentForm

    2.3 PaytotheCashiertherequired

    filingfee

    Applicant

    Specialist

    Applicant

    10 minutes

    10minutes

    10minutes

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    3 Receivesdocumentsandforwardto:

    a.) Asst.Directorforstaffassignment,ifnewfiling.

    b.)Handling

    Specialist,

    if

    amended

    filing.

    Division

    SupportStaff

    30minutes

    4 ReviewsRegistrationStatements(RS).

    4.1FormReview

    4.2SubstantiveReview(FinancialandNonfinancial

    matters)

    4.3RefertoMRD(DraftUnderwriting

    Agreement/ManagementAgreement/Distribution

    Agreement)

    4.4RefertoOGA(FinancialStatements)

    4.5OcularInspection(2days)

    Specialist/

    LegalCounsel

    9days

    5 Notesallfindings Specialist/

    LegalCounsel

    6 Preparescommentletterbased onfindings. Specialist/

    LegalCounsel

    7

    Forwards

    documents/comment

    letter

    to

    Assistant

    Director

    forreview Specialist/

    LegalCounsel

    8 8.1Reviewsdocuments/commentletter

    8.2ForwardstoDirectorforreview

    Assistant

    Director

    1day

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    9 9.1Reviewscommentletter

    9.2ReturnsalldocumentstoSpecialistand

    LegalCounsel

    for

    preparation

    of

    final

    commentletter

    Director 1day

    Iftherearecorrections,backtoSteps5to9

    10 Finalizes/initialscommentletterandforwardstoAssistant

    Director

    Specialist/

    LegalCounsel

    3hrs

    11 Reviews/initialsfinalcommentletterandforwardsto

    Director

    Asst.Director 3hrs

    12 Reviews/signsfinalcommentletter/transmittaltothe

    registrant

    Director 1hr.

    13 IfamendedRSisreceived:

    13.1Within

    the

    prescribed

    period

    GO

    TO

    STEP

    4.

    13.2Ifregistrationrequirementisfullycompliedwith,GO

    TOSTEP16.

    SupportStaff

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    14 IfnoamendedRegistrationStatementisfiled.

    14.1Conference/hearing

    14.2Application

    is

    considered

    abandoned/rejected

    for

    failuretocomplywithrequirements,prepares

    rejectionletter.GOTOSTEP16.

    IftheamendedRSfiledisincomplete,inaccurate,

    misleadingorfraudulent.

    14.2GOTOSTEPS5TO9.

    14.3Prepare

    transmittal

    memo

    and

    refer

    to

    Enforcement

    andProsecutionDepartmentwhenthereisfraud.

    Specialist/

    LegalCounsel

    Specialist/

    LegalCounsel

    2hrs.

    1hr.

    1hr.

    15 Reviewsoncopies Specialist/

    LegalCounsel

    2days

    16 Printstwocopiesofletter/memo. Specialist/

    LegalCounsel

    3hrs.

    17

    Forwardsto

    Assistant

    Director

    for

    review

    and

    initials Specialist/

    LegalCounsel3hrs.

    18 Ifapplicationisfullycompliantwithrequirements,prepares

    draftMemoaddressedtotheCommission.

    Specialist/

    LegalCounsel

    2days

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    19 AttachesdraftMemotoRegistration

    StatementandforwardstoAssistantDirector

    Specialist/

    LegalCounsel

    1hr.

    20 ReviewsdraftMemo. Asst.Director 2hrs.

    21 ForwardsdraftMemowithRegistrationStatementfor

    superiorsreview.

    Asst.Director 2hrs.

    22 ReviewsdraftMemoandReturnsalldocumentsto

    Specialistand

    Legal

    Counsel

    for

    preparation

    of

    final

    Memo

    Director 1hr.

    23 Preparesfinalmemowithsuggestedrevisions

    incorporated.

    Specialist/

    LegalCounsel

    1day

    24 Printstwocopiesofmemorandum Specialist/

    LegalCounsel

    2hrs.

    25

    Initialthe

    memorandum

    Specialist/

    LegalCounsel2hrs.

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    PROCESSING

    OF

    APPLICATION

    REGISTRATIONOFSECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    26 Forwardstosuperiorforsignatureandsecuresapprovalof

    theSupervising

    Commissioner

    for

    presentation

    to

    the

    CommissionEnBanc

    Specialist/

    LegalCounsel

    2hrs.

    27 PresentationtotheCommissionEnBanc Director

    28 ReceivesadvicefromDirectorofactionbyCommissionon

    theRegistrationStatement:

    28.1If

    approved

    and

    securities

    being

    registered

    are

    for

    listingwithPSE,:GOTOSTEP29

    28.2Ifapprovedandsecuritiesbeingregisteredarenot

    forlistingwithPSE:GOTOSTEP30.

    28.3Ifdenied/deferred:notifyregistrantof

    denial/defermentandcompliancerequirementsto

    correct

    reason

    for

    denial/deferment.

    28.3.1Reviewcompliance.

    28.3.2Ifcomplied,GOTOSTEP18.

    28.3.3Ifnotcomplied,GOTOSTEP5.

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    29 IftheSecuritiesareforlistingwiththePSE.

    29.1Prepares

    pre

    effective

    letter.

    29.2ForwardslettertoAssistantDirectorandDirectorfor

    signature&release.

    29.3ReviewsFinalProspectusuponsubmission.

    29.4Checksinformationofofferingperiodandother

    materialinformation.

    29.5Computesadjustmentfee,ifnecessary

    29.6Informsissuerofnetfee.

    29.7Iffinalprospectusiscomplete,GOTOSTEP30.

    29.8Iffinalprospectusisincomplete.

    29.8.1Notifies

    registrant.

    29.8.2Oncecomplete,GOTOSTEP30.

    Specialist/

    LegalCounsel

    1day

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    OF

    SECURITIES

    STEP PROCEDURE APPLICANT/

    SERVICE

    PROVIDER

    DURATIONOF

    ACTIVITY

    FEES FORM

    30 PreparesCertificateofPermittoSellandOrderof

    Registration.

    30.1PrintsthreecopiesofCertificateofPermittoSelland

    OrderofRegistration.

    30.2Initialsoncopiesexceptoriginal.

    30.3ForwardstoAssistantDirectorandDirectorforreview

    andsignature.

    30.4Notifies

    issuer

    and

    PSE

    if

    listing

    is

    intended

    and

    advisesthattheregistrationiseffectiveandordermay

    bepickedupfrom releasingunitattheCFD.

    Specialist/

    LegalCounsel

    1day

    ENDOFTRANSACTION

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    PROCESSINGOFAPPLICATION

    REGISTRATION

    AS

    AN

    EXCHANGE/EXCHANGE

    SRO;

    CLEARINGAGENCIES/CLEARINGAGENCYSRO

    ScheduleofAvailabilityofService:

    8:00AM5:00PMonweekdayswithoutnoonbreakattheMarketRegulationDepartment

    NOTE: Thisapplicationprocedureisapplicablefortheregistrationofthefollowing:

    A. Exchange/ExchangeSRO

    B. ClearingAgency/Clearing

    Agency

    SRO

    WhoMayAvailoftheService:

    A. AsanExchange/ExchangeSRO

    AnyStockCorporation,Provided;that:

    1. Nopersonmaybeneficiallyownorcontrol,directlyorindirectly,morethanfivepercent(5%)ofthevotingrightsoftheExchange.

    2. Noindustryorbusinessgroupmaybeneficiallyownorcontrol,directlyorindirectly,morethantwentypercent(20%)ofthevotingrightsof

    theExchange.

    B. AsaClearingAgency/ClearingAgencySRO

    AnyentityasmaybeallowedbytheCommission.

    WhatAretheRequirements;

    A. ForExchange/Exchange SRO

    1. AlldocumentsenumeratedinSECForm33/33SRO/33A;

    2.

    Anyadditional

    document

    that

    the

    Commission

    may

    require.

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    PROCESSINGOFAPPLICATION

    REGISTRATIONASANEXCHANGE/EXCHANGESRO;

    CLEARINGAGENCIES/CLEARINGAGENCYSRO

    B. ForClearingAgency/ClearingAgencySRO

    1. AlldocumentsenumeratedinSECForm42CA/42SRO/42AMD;

    2. AnyadditionaldocumentthattheCommissionmayrequire.

    Duration:3andmonths

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1 Requestforthenecessary

    applicationform

    Giveclientthenecessary

    applicationformand

    additionalinstructions

    Within30minutes MRD

    Specialist

    A. Foran

    Exchange/ExchangeSRO

    andAmendmentsthereto:

    SECForm33/33

    SRO/33A

    B. Fora Clearing

    Agency/

    ClearingAgency

    SRO

    and

    Amendmentsthereto:

    SECForm42CA/42

    SRO

    /42AMD

    PROCESSING OF APPLICATION

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    PROCESSINGOFAPPLICATION

    REGISTRATIONASANEXCHANGE/EXCHANGESRO;

    CLEARINGAGENCIES/CLEARINGAGENCYSRO

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    2 Filingofapplicationand

    supportingdocuments

    to

    MRD

    forpreprocessingbytheMRD

    staff. Followupontheresultof

    thepreprocessingmadeonthe

    givenperiod.

    Preprocessdocuments

    receivedto

    determine

    its

    completeness.Ifnot

    complete,advisethe

    applicanttocompletethe

    documents.Ifdocumentsare

    complete,gotostep3.

    Withinaweek MRDSpecialist/

    SecuritiesCounsel

    3 Wait forfeedbackfromthe

    MRDstaffifapplicationisokfor

    payment

    PreparationofPayment

    AssessmentForm(PAF)and

    adviseclienttopaythe

    prescribedfee

    at

    the

    Cashier

    Within30minutes Specialist

    4 Paymentoftheassessedfeeto

    thecashier

    Acceptpayment Within30minutes Cashier P50,500.00

    includingLegal

    ResearchFee

    Payment

    Assessment

    Form(PAF)

    5 Submitapplication, supporting

    documentsandproofof

    paymenttotheCRRD

    Receiptofapplication,

    supportingdocumentsand

    proofofpaymentas

    submitted

    by

    the

    applicant

    Within30minutes CRRD

    6 Receiptandassignmentof

    theapplicationwith

    supportingdocumentstothe

    MRDSpecialist/Securities

    Counsel

    Within30minutes MRDDirector/

    Asst.Director

    PROCESSING OF APPLICATION

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    PROCESSINGOFAPPLICATION

    REGISTRATIONASANEXCHANGE/EXCHANGESRO;

    CLEARINGAGENCIES/CLEARINGAGENCYSRO

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    7 WaitforfeedbackfromtheMRD

    staffonthestatusofthe

    application.

    Reviewandevaluationof

    applicationandsupporting

    documents.Ifthedocumentsaredeficient,

    advisetheapplicantto

    correctdeficiencies. Ifthe

    documentsarecompliant,

    preparerecommendation

    Within90days MRDSpecialist/

    SecuritiesCounsel

    Reviewrecommendation

    andforwardtotheDirector

    forfinal

    comment

    Withinaweek MRDEDAsst.

    Director

    Presenttheapplicationwith

    thefinalrecommendation

    totheCommissionEnBanc

    forapproval.

    Within2days MRDDirector

    ENDOFTRANSACTION

    MONITORING OF FOUNDATIONS

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    MONITORINGOFFOUNDATIONS

    ScheduleofAvailabilityofService:

    8:00AM5:00PMwithoutnoonbreak

    WhoMayAvailoftheService:

    Requestingparty

    What

    Are

    The

    Requirements:

    1. OriginalandamendedArticleofIncorporationandByLaws

    2. GeneralInformationSheet

    3. LatestFinancialStatements

    4. MembershipBook

    5. CertificationandSwornStatementsrequiredbySECMCNo.8,Seriesof2006

    Duration:2hours

    Howto

    Avail

    of

    the

    Service:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1

    Registerwiththeguard(lobby)and

    waittobecalled

    Give client Request Slip for

    Monitoring

    5minutes GuardonDuty none RequestSlipfor

    Monitoring

    MONITORING OF FOUNDATIONS

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    MONITORINGOFFOUNDATIONS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    2 AccomplishRequestSlipfor

    MonitoringandsubmittoISD

    DocumentIndexing 5minutes

    Inspection&

    SurveillanceDivision

    (ISD)Staff

    none

    3

    RequestSlipwithDocument

    Indexisassignedtotechnical

    staffforevaluationand

    assessment

    5minutes ISDAssistantDirector none

    4

    Submissionoftherequired

    documents

    Evaluationoftherequired

    documentsvisvisDocument

    Index

    30minutes ISDStaff none

    5Submit

    any

    lacking

    document(s)

    toCentralReceivingUnitorto

    EPD

    5minutes CentralReceivingUnit

    orEPDStaff

    none

    6

    Assessment/computationof

    fines/penalties 20minutes ISDStaff none

    7

    Ifsubjecttopenalty,Payment

    AssessmentFormisissuedto

    theclient

    5minutes ISDStaff

    Payment

    AssessmentForm

    MONITORING OF FOUNDATIONS

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    MONITORINGOFFOUNDATIONS

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    8 Paymenttocashier Cashier

    Amountof

    fines/

    penalties

    9 ShowPaymentAssessmentForm

    andproofofpaymenttoISD

    Uponpayment(orifnotsubject

    tofine/penalty),Monitoring

    Sheet/Confirmationof

    Paymentisissued

    15minutes ISDStaff MonitoringSheet/

    Confirmationof

    Payment

    10 Preparationandreleaseof

    ConfirmationofPaymentOrder

    30minutes ISDStaff Confirmationof

    PaymentOrder

    ENDOFTRANSACTION

    RECEIPTANDFILINGOFCOMPLAINT

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    71

    ScheduleofAvailabilityofService:

    8:00AM5:00PMwithoutnoonbreak

    WhoMayAvailoftheService:

    Public(investors,members,stockholders,officers,NGOs etc.)

    WhatAreTheRequirements:

    1. VerifiedComplaint

    Affidavit

    with

    Certification

    on

    Non

    Forum

    Shopping

    2. Supportingdocuments,evidences

    3. FilingfeeP500

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1

    Register with the guard (lobby)

    andwaittobecalled

    Conference/meeting with the

    Client

    1hourordependson

    thesubjectofthe

    Complaint

    OfficeroftheDay none none

    2

    Assessment of the verbal

    complaint to determine

    whether the Commission has

    jurisdiction

    and

    if

    withoutjurisdiction, recommends

    appropriateaction

    RECEIPTANDFILINGOFCOMPLAINT

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    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    3 IftheCommissionhas

    jurisdiction,theclientisasked

    toprepareandsubmitaverified

    complaintwithCertificationon

    NonforumShoppingandother

    supportingdocuments

    OfficeroftheDay none none

    4 Submissionofaverifiedcomplaint

    withCertificationonNonforum

    Shoppingandothersupporting

    documentstotheOfficeofthe

    Director

    Officeofthe

    DirectorsStaff

    none Verifiedcomplaint

    w/Certificationon

    Nonforum

    Shopping

    5 Assessment of the verified

    complaint

    if

    it

    satisfies

    the

    formalrequisites

    15minutes OfficeroftheDay

    6 If the verified complaint is

    acceptable, Payment

    Assessment Form for the filing

    feeisissued

    5minutes Officeofthe

    DirectorsStaff

    Payment

    AssessmentForm

    7 ProceedtotheCashier Cashier P500

    8 Upon payment, go back to the

    Office

    of

    the

    Director,

    presentproof of paymentand submit the

    receiving copy of the Verified

    Complaint

    10minutes Officeofthe

    DirectorsStaff

    ENDOFTRANSACTION

    PUBLICASSISTANCESERVICES

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    ScheduleofAvailabilityofService:

    8:00AM4:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Walkinpublicclients/customers

    WhatAre

    the

    Requirements:

    1. FullyaccomplishedPARUInquirySheet/Form

    2. PublicAssistanceandReferenceUnit(PARU)ActionReferralandReturnSlip

    Duration: 5minutes

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1 Clientapproachesthe counter GiveclientPARUInquiry

    Sheet/Form

    30seconds Complaints

    Specialist

    PARUInquiry

    Sheet/Form

    2 FilloutthePARUInquiry

    Sheet/Form,submitsaid

    accomplishedform

    to

    the

    counterandwaitforhisnameto

    becalled

    Callpriorityclientname 1minute Complaints

    Specialist

    PUBLICASSISTANCESERVICES

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    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    3 Approachthecounterwhen

    nameiscalled, handinthe

    PARUformwiththe

    query/question/inquiryand

    waitfor

    the

    assigned

    staffs

    response/explanation

    ReadthePARUformand

    respondtothe

    query/question/inquiryas

    written/indicated

    4minutes Complaints

    Specialist

    Ifquery/inquiryneedsfurther

    discussionandclarification,

    givethePARUActionReferral

    Slipandrefertheclienttothe

    staffinchargeofthe

    appropriate

    department/office,and

    requesttheclienttoreturn

    thefullyfilledupAction

    ReferralSlipbyconcernedSEC

    staff.

    PARUAction

    Referraland

    ReturnSlip

    ENDOFTRANSACTION

    INFORMATIONANDDATAREQUEST

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    ScheduleofAvailabilityofService:

    8:00AM5:00PM(withoutnoonbreak)

    MondaytoFriday

    WhoMayAvailoftheService:

    Walk

    in

    public

    clients/customers

    WhatAretheRequirements:

    FullyaccomplishedDataRequestForm

    Duration: 30minutes

    HowtoAvailoftheService

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1 RegisterwiththeGuardatERID

    andapproachthecounter

    GiveclienttheDataRequest

    Form

    2minutes GuardonDuty

    ExecutiveAssistant

    DataRequest

    Form

    2 FillouttheDataRequestForm,

    submitsaidaccomplishedform

    tothe

    EA

    and

    wait

    for

    his

    name

    tobecalled

    Callpriorityclientname,

    discussthedatarequested

    withthe

    client

    and

    issue

    PaymentAssessmentFormfor

    theminimumfee

    20minutes SupportClericalI Payment

    AssessmentForm

    (PAF)

    INFORMATIONANDDATAREQUEST

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    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    3 ProceedtotheCashier Processpaymentandissue

    O.R.

    Cashier P220.00

    ordinary

    P5,200.00

    specialinitial

    feedeposit

    4 GobacktoERIDand present

    theO.R.toSupportClerk

    Indicatethepickupdatefor

    requesteddataonthe

    detachedslipoftheData

    RequestForm

    3minutes ExecutiveAssistant

    5 Presentthedetachedslipofthe

    DataRequestformtoEA

    GivetherequesteddatainCD

    formattotheclient

    5minutes ExecutiveAssistant

    Ifadditionalpaymentin

    excessoftheinitialfee

    depositwas

    assessed,

    issue

    anotherPAF

    ENDOFTRANSACTION

    INVESTORCOMPLAINTSSYSTEM

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    ScheduleofAvailabilityofService:

    8:00AM5:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Walkinpublicclients/customers

    WhatAretheRequirements:

    FullyaccomplishedInvestorComplaintForm

    Duration: 25minutes

    HowtoAvailoftheService

    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    1 Clientapproachesthe PARU

    counter

    GiveclientPARUInvestor

    ComplaintForm

    1minute Complaints

    Specialist

    PARUInvestor

    Complaint

    Form

    2 FilloutthePARUInvestor

    ComplaintForm,submitsaid

    accomplishedformtothe

    counterandwaitforhisnameto

    becalled

    Callpriorityclientname 4minutes Complaints

    Specialist

    INVESTORCOMPLAINTSSYSTEM

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    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    3 Approachthecounterwhen

    nameiscalled,handinthePARU

    Formwiththecomplaintstated

    thereinandwaitforthe

    instructions

    of

    the

    assigned

    PARUstaff.

    Readtheclientaccomplished

    PARUFormanddiscussthe

    natureofcomplaintwiththe

    client

    20minutes Complaints

    Specialist

    Ifthe

    complaint

    needs

    further

    researchandclarification,

    requesttheclienttocome

    backtothePARUcounterona

    datespecifiedforthe

    appropriate

    feedback/response

    ENDOFTRANSACTION

    PURCHASEOFPINMAILER

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    ScheduleofAvailabilityofService:

    8:00AMto5:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Walkinpublicclients/customers

    WhatAretheRequirements:

    1. Fully accomplished Purchase Order Slip2. Payment

    Duration: 30minutes

    Howto

    Avail

    of

    the

    Service:

    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    1 Getpriorityservicenumber 1minute Guardonduty

    (lobby)

    2 WaittobecalledbytheCashier Nodefinitetime

    dependingonthevolumeof

    transaction(s)that

    day

    PURCHASEOFPINMAILER

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    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    3 PaytotheCashier Processpayment

    andissueO.R.

    togetherwiththe

    PINMailer

    15minutes SECCashier

    ENDOFTRANSACTION

    PURCHASEOFSERVICESTAMPS

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    ScheduleofAvailabilityofService:

    8:00AMto5:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Walkinpublicclients/customers

    WhatAretheRequirements:

    Payment

    Duration: 5minutes

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    1 PaydirectlytotheCashier

    withoutaneedofpriorityservice

    number

    Processpayment

    andissueService

    Stamp

    5minutes SECCashier P40.00per

    ServiceStamp

    ENDOFTRANSACTION

    PAYMENTOFFEESFORREGISTRATIONTRANSACTION

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    ScheduleofAvailabilityofService:

    8:00AMto5:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Filer(s)orcompanyRepresentative(s)

    WhatAretheRequirements:

    1. Registration Notice2. Payment Assessment Form (PAF)3. Registration Documents4. Payment

    Duration: 30minutes

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    1 Getpriorityservicenumber 1minute Guardonduty

    (lobby)

    2 WaittobecalledbytheCahier Nodefinitetime

    dependingonthe

    volumeof

    transaction(s)thatday

    PAYMENTOFFEESFORREGISTRATIONTRANSACTION

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    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    3 PaytotheCashier Processpayment

    byencodingthe

    PAFnumberwith

    SECiReport

    Cashiering

    Module.

    Ifinorder,issue

    O.R.together

    withthemachine

    validatedPAF,

    Registration

    Noticeand

    RegistrationDocuments

    SECCashier

    4 Gobacktotheconcerned

    operatingdepartment

    ENDOFTRANSACTION

    PAYMENTOFFEESFORNONREGISTRATIONTRANSACTION

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    ScheduleofAvailabilityofService:

    8:00AMto5:00PMwithoutnoonbreak

    MondaytoFriday

    WhoMayAvailoftheService:

    Filer(s)orcompanyRepresentative(s)

    WhatAretheRequirements:

    1. Payment Assessment Form (PAF)2. Registration Documents3. Payment

    Duration: 30minutes

    HowtoAvailoftheService

    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    1 Getpriorityservicenumber 1minute Guardonduty

    (lobby)

    2 WaittobecalledbytheCahier Nodefinitetime

    dependingon

    the

    volumeof

    transaction(s)that

    day

    PAYMENTOFFEESFORNONREGISTRATIONTRANSACTION

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    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    3 PaytotheCashier Processpayment

    byencodingthe

    PAFnumberwith

    SECiReport

    Cashiering

    Module.

    Ifinorder,issue

    O.R.together

    withthemachine

    validatedPAFand

    Registration

    Documents

    SECCashier

    4

    Goback

    to

    the

    concerned

    operatingdepartment

    ENDOFTRANSACTION

    RECEIVINGOFDOCUMENTS

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    ScheduleofAvailabilityofService:

    MondaytoFriday,8:00amto5:00pm(withoutnoonbreak)

    WhoMayAvailoftheService:

    GeneralPublic

    WhataretheRequirements:

    Conformswith

    the

    physical

    filing

    criteria

    Duration:10minutes

    HowtoAvailoftheService:

    Step

    Applicant/Client

    ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)Person

    in

    Charge

    Fees

    Form

    1 Getaqueuenumberthenwait 1.Calltheclientonqueue,

    submitreports

    1minute

    ReceivingOfficer None None

    2.ReceivingOfficerchecks

    completenessofdocuments

    3minutes

    3.

    Receiving

    Officer

    receives/submitsthedocument

    intotheISubmitModule

    3

    minutes

    RECEIVINGOFDOCUMENTS

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    Step Applicant/Client ServiceProvider

    DurationofActivity

    (UnderNormal

    Circumstances)

    PersoninCharge Fees Form

    4.ReceivingOfficerretainstwo

    copies&returnsthirdcopy

    alongwithanacknowledgment

    pageto

    client

    3minutes ReceivingOfficer None None

    ENDOFTRANSACTION

    RETRIEVALOFDOCUMENTS

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    ScheduleofAvailabilityofService:

    MondaytoFriday,8:00amto5:00pm(withoutnoonbreak)

    WhoMayAvailoftheService:

    GeneralPublic

    WhataretheRequirements:

    1) FullyaccomplishedClearanceForm(PRUForm9705)

    2) FullyaccomplishedRequestForm(PRUForm9702and/orPRUForm9703)

    3) PaymentAssessmentForm(PAF)

    Duration: 45minutes

    HowtoAvailoftheService:

    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    1 a)FilloutClearanceForm;

    b)SubmittoInformation

    Counterforverification

    a)StampstimeIN

    andgivesClearance

    Formtoclient;

    b)Verifiesrequest;

    2minutes&30

    seconds

    a)Guardonduty;

    b)Information

    CounterPersonnel

    PRUForm9705

    2 FilloutRequestFormand

    submitto

    Paper

    /Film

    Counterpersonnel;waitfor

    numbertobecalled

    Callspriorityservice

    number

    710minutes SectionCounter

    Personnel

    PRUForm9702

    PRUForm

    97

    03

    RETRIEVALOFDOCUMENTS

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    Step Applicant/Client ServiceProvider DurationofActivity

    (UnderNormal

    Circumstances)

    PersonInCharge Fees Form

    3 Presentsrequestformwith