co-creative innovation smartees webinar

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Page 1: Co-creative Innovation Smartees Webinar
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#INSITES

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#INSITES

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Guess some of

my favorite brands

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Which brand is this?The Boston Consulting Group, 2014

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Which brand is this?The Boston Consulting Group, 2014

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Which brand is this?Market Realist, 2014

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Robin Chase, 2014

Age Rooms Hotels Countries

4 650,000 192

65 645,000 4400 100

93 610,000 3800 88

44 530,000 4452 92

Which brand is this?

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What do they have in common?

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Jumping the curve

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Innovation beyond the product

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Platform for diversity

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What could be a future favorite?JIBO

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and develop a platform for diversity?

What’s in the mix?

How to think beyond the product

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I D E A

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I D E Aincubation diversity empathy assessment

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ID Aincubationdiversity assessment

Eempathy

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Impact

measurement

#5E

empathy

[email protected]

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Impact

measurement

#5

empathy

[email protected]

To develop relevant ideas and

concepts, companies need to identify

with and understand the context, the

emotions and the (unarticulated) needs

of their customers.

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In-sight |’in.sit|

[email protected]

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It is the DNA of

your product

[email protected]

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How to

empathize to

uncover

these

insights?

[email protected]

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You are NOT alwaysyour consumer

[email protected]

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Consumers

are bad

witnesses of their own

behaviour

[email protected]

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“Medicine

bottles don’t

give me any

real trouble”

[email protected]

IDEO, 2014

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[email protected]

IDEO, 2014

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Look at the world

like a traveler

[email protected]

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[email protected]

To uncover new insights,

don’t look at the many,

see the ones

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Non matching

is cool

[email protected]

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[email protected]

Once the needs

are formulated,

validate with the many

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I love discovering new neighborhoods in

my city. Now that I am a parent I am

rediscovering the city in a new way, but I

feel limited in my mobility. I wish their was

a quicker way to conquer the city together

with my baby.

Urban parents insight

[email protected]

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Impact

measurement

#5D

diversity

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Impact

measurement

#5

diversity

Generating ideas is the act

of connecting experiences and

synthesizing new things. More is better.

More diverse is better.

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In ideation,

quantity of ideas

leads to quality

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The Eastgate Centre (Zimbabwe) by Mick Pearce

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Look outside

your organization

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Going to a lounge bar is about bonding

with my friends, about sharing stories.

When I can’t get the waiter’s attention to

order a round of drinks, my friends feel

like I’m not interested in their stories. It

would be nice to have an easy way to let

him/her know I want to order a drink.

Lounge insight

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Who to involve?

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Internet users

(per 100 people)International Telecommunication

Union, World Telecommunication/ICT

Development Report and database,

and World Bank estimates.

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From passive ‘consumers’ to

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Impact

measurement

#5I

incubation

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Impact

measurement

#5

incubation

As innovation is by nature an

iterative process, empathy and

diversity need to be an integral part

of the process, not just an ad hoc

intervention. Ideas shape in time,

so does collaboration.

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Ideas shape in time

NPD is an iterative process

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Deep dive activities

Bottom-up activities

(Spontaneous

discussions)

Matching the iterative innovation flow

Time

Inte

ns

ity

48 hour activities

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EXPERIENCE

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Impact

measurement

#5A

assessment

[email protected]

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Killing ideasis not in our DNA

[email protected]

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Overnight

idea screener

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[email protected]

Context

is gold

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Game of Context

[email protected]

Sample screening

Mission statement

Picture upload

Concept evaluation

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SERENDIPITYEmbrace

[email protected]

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Make room for serendipity

in your goal-setting

[email protected]

The Ice Hotel (Sweden)

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IDincubationdiversity

4 principles of

Co-creative Innovation

Aassessment

Eempathy

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