CComprehensive omprehensive CCommunication ommunication MManagement anagement SSystemystem

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CCMS is an innovative and pioneering communication tool

CCMS has the features of

Bulk SMS Bulk SMS

Automated Fax messagesAutomated Fax messages

eMail managementeMail management

Bulk voice calling & IVRSBulk voice calling & IVRS

Helps in Quick reaction and decision making in response to information received from various sources.Helps in Quick reaction and decision making in response to information received from various sources.

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BULK SMS

GSM Modem and SMS junction compatibilityGSM Modem and SMS junction compatibility

SMS receiver groups managementSMS receiver groups management

Predefined Group selection and forward SMSPredefined Group selection and forward SMS

Authorisation and Authentication of sendersAuthorisation and Authentication of senders

Web based monitoringWeb based monitoring

Web based system reportingWeb based system reporting

Password protected controlPassword protected control

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FAX Management

Automated FAX sending and receivingAutomated FAX sending and receiving

FAX receiver groups managementFAX receiver groups management

Predefined Group selection and forward FAXPredefined Group selection and forward FAX

System keeps trying till the FAX is deliveredSystem keeps trying till the FAX is delivered

Web based monitoring and reportingWeb based monitoring and reporting

SMS based instruction to send a FAX to a numberSMS based instruction to send a FAX to a number

Password protected controlPassword protected control

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Email Management

Sending Bulk eMails to Group of usersSending Bulk eMails to Group of users

Forwarding received E-Mail to different groupsForwarding received E-Mail to different groups

Web based monitoring and reportingWeb based monitoring and reporting

Password protected controlPassword protected control

Sending an E-mail and SMS after a FAX is deliveredSending an E-mail and SMS after a FAX is delivered

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BULK voice calling / IVRS

Web based activation of diallingWeb based activation of dialling

Web based loading of caller listWeb based loading of caller list

Web based call monitoringWeb based call monitoring

Web based system reportingWeb based system reporting

Password protected controlPassword protected control

Call back support for listening to the message through IVRSCall back support for listening to the message through IVRS

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System RequirementsSystem Requirements

Items Description

PC One branded computer System with 1 GB RAM and 80 GB HDD or higher

SMSFor SMS transactions a GSM Sim card and a

GSM Modem.

FAX56000 bps data/voice/fax modem with serial

interface and a dedicated telephone line.

EMAIL To web enable the application Static IP address

from any Internet service provider be obtained.

BULKCALLING

1 Primary Rate Interface (PRI) card & ISDN

Connection with IVRS, G.703 modem pair

OS – Linux fedora core

Database – PostGREsql

Web server – Apache tomcat

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SlNo Description Focus Department(s)

1 Disaster Management Information SystemsState Disaster Management Authorities

2Online Grievance Redressal systems for various Citizen centric Departments.

Municipalities, C2G services

3Reservoir Storage, Canal Network flow monitoring systems

Irrigation

4 Welfare schemes monitoring like mid day meal Welfare Departments

5Welfare Hostels boarders monitoring, stock position

Welfare Departments

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Conducting General Elections to Legislative Assembly Constituency and House of Parliament in Government

Election commissions, District Collectorates

7 Stock movement in civil supplies departmentState civil supplies department

8Weather, Rainfall information from blocks/mandals

Directorate of Economics and statistics departments

Possibilities of usage

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Disaster Management

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Disaster Management - Needs

Critical Flood and Emergency Warnings:Critical Flood and Emergency Warnings: to alert people in advance of possible further threat(s) in order to help them take to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas.preventive measures and/or direct them to safer areas.

Information on Relief Measures:Information on Relief Measures: including information on locations and time of relief material distribution, medical including information on locations and time of relief material distribution, medical camps etc.camps etc.

Health alerts:Health alerts: for evacuees/flood victims, including epidemic warnings, medical safeguardsfor evacuees/flood victims, including epidemic warnings, medical safeguardsand first aid, sanitation and hygiene information, location of medical camps etc.and first aid, sanitation and hygiene information, location of medical camps etc.

Providing Accurate Information:Providing Accurate Information: Countering unconfirmed information and rumors that can trigger panic among an Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information.authentic and reliable information.

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Elections

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General Elections – Communication requirements

Law and Order SituationLaw and Order Situation

Polling duty allocation informationPolling duty allocation information

Polling personnel dispatched from Distribution CenterPolling personnel dispatched from Distribution Center

Polling personnel reached polling stationsPolling personnel reached polling stations

Hourly Polling percentagesHourly Polling percentages

Closure if Polling and final Polling percentageClosure if Polling and final Polling percentage

Required communication at Reception CenterRequired communication at Reception Center

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SlNo Department/Office Location

1 Chief Secretary Office Hyderabad

2 Disaster Management, Ministry of Home affairs Delhi

3 Intelligence Bereau Delhi, Hyderabad

4 Chief Electoral Office Hyderabad

5 State Board of Technical Education & Training Hyderabad

6 District CollectoratesKadapa, Mahabub Nagar,

Karimnagar, Krishna

7 UNDP Securities Delhi

8 APState Civil Supplies Corporation Limited Hyderabad

9 APAcademy of Rural Development (APARD) Hyderabad

10 Sericulture Department Hyderabad

11 Power Distribution Co. Central & Eastern Hyderabad, Vizag

12 Municipal Corporation of Hyderabad (GHMC) Hyderabad

13 AP State Public Service Commission Hyderabad

14 AP Information Comission Hyderabad

User Departments

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THANK YOUTHANK YOU

Mobile numbers for On demand SMS

Reservoir Storage – 99635 50620

Sericulture - 97047 42555 (seri cb; seri bv)

Information Commission – 99896 55152 (APIC 798 2007)