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Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

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Page 1: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Conduct Management

Module 15TPR 752, DISCIPLINE AND ADVERSE

ACTION and

TPR 752-1, ADVERSE ACTION APPEAL

Page 2: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Conduct Management

Conduct

or

performance

2

Page 3: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Progressive Discipline

or

Adverse Action & Appeals

Page 4: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

TYPES OF ACTIONS TO TAKE

• Chapter 2 – Non-Disciplinary Actions

– Includes Counseling and Admonitions– Annotation in Supv’s 904-1 or electronic equivalent

(pencil/line-through terminology eliminated for counseling)

• Chapter 3 –Disciplinary Actions (Appendix B)

– Letter of Reprimand (LOR) – If issued by higher level supervisor, first line supervisor is copied (not endorsed). Rational for starting at higher level is included in LOR.

– LOR adds timeframe filed in OPF is typically 1-3 years– Clarifies use of grievance procedures for all letters except an

LOR issued by the Adjutant General

Page 5: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Admonition Example posted to the Employee Records Brief (ERB)

Admonition:

12 Feb 14 - On Tue 13 Jan 14 you arrived 2 hours late for duty and failed to follow leave call in procedures. You are hereby on notice that any future occurrences may be charged with AWOL. This will remain in your file for 6 mos. (Employee has an opportunity to give their remark on the card, signs & dates).

TYPES OF ACTIONS TO TAKE

Page 6: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

DISCIPLINE & ADVERSE ACTIONS

Discipline - Typically taken when a conduct-related incident occurs that warrants action by the supervisor; but less serious than adverse action situations, such as, late for work

Adverse Action - Typically taken by the supervisor for more serious conduct-related incidents; resulting in more severe action(s), such as suspension, downgrade or removal

such as, fighting, stealing, or any drug related offenses

Page 7: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

TYPES OF ACTIONS TO TAKE

Chapter 4 – Adverse Actions

Adverse Actions are:

Suspension

Change to Lower Grade

Removal

Page 8: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

TPR 752-1

5-Step Adverse Action Process

– STEP 1 – Notice of Proposed Adverse Action

– STEP 2 – Technician’s Reply

– STEP 3 – Decision Letter

– STEP 4 – Administrative Appeal

– STEP 5 – Final Decision

Page 9: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

• Chapter 5 – Proposed Action Letter (Appendix C)

– Emphasis on “Preponderance of Evidence” (greater weight of the evidence to substantiate the facts)

– “Cause” should include the offense and address the who, what, when, and where of the offense

– Cause for Adverse Action is a 2-Part test• (1st) A violation of employer-employee relationship;

and• (2nd) Action must promote the efficiency of the

service

TPR 752

Page 10: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

TechniciansRights to ReplyRights to Reply

• The right to interview witnesses who voluntarily agree to be interviewed

• The Right to Review Materials: Provide copies to the Technician unless there is a clear reason not to. All documents not provided should be made available

• Note: the reply time does not start until the supporting documents are made available to the technician

Page 11: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

•More than one reply (oral and/or in writing) may be submitted during the reply step

•Witnesses will not be called; however, voluntary statements or documents may be submitted as a portion of reply

•The Right to Reply: Name, and contact information of the Deciding Official is given. Reply may be oral, written or both.Time-frame for replies is calendar days (minimum of 7 days)Process for requesting extensions of time to reply provided.At least 4 hours excused absence to prepare response

Chapter 6 – Technician’s Reply cont’

Page 12: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Chapter 7 – The Original Decision Letter (Appendix E)

–Deciding Official named in proposed letter must make the decision, and may not be delegated to anyone else

–HRO clearance is required

–Contains six elements: •What action has been decided upon; • date action will be effective; •Reference replies•reasons for decision;•HRO assistance information•appeal rights with reference to TPR 752-1

TPR 752

Page 13: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

– Method of Delivery: In person with a signed acknowledgement is best; other methods are certified mail, registered mail. Delivery is to individual or their designated representative

– Harmful Error: Burdon of proof is on Technician. Error must be of magnitude that had it not occurred, management may have reached a different conclusion. Must substantially prejudice the technician’s rights. Non-harmful errors can be corrected, e.g. giving additional time to reply, etc.

TPR 752

Page 14: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

– Appeal Rights

• Appellate review (by TAG) – HRO provides all evidence to TAG, who may or may not meet with the appellant

• Administrative Hearing (with HR recommendations to TAG for final decision)

• Notice will be given that if appeal is not made, the original decision letter will become final

TPR 752

Page 15: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

– The Final Decision: TAG determination is always final

– Fees and Pay: TAG decides on any awards of Attorneys fees or back pay if appellant prevails

– Official Files: HRO maintains all official adverse action files. Even if LORs are removed from the technician’s OPF, the HRO still maintains a copy of it

TPR 752

Page 16: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

– Corrective Actions - If an administrative or procedural error can be corrected to prevent or eliminate harm, the correction must be made. The adverse action may be corrected to rectify the error. Actions may be rescinded and re-served

– Last Chance Agreements – May hold removals in abeyance on written conditions, signed by Deciding Official and Technician/Representative

– Stay of Imposition of Penalties – May direct, but not impose, suspension/CLG if conduct improves under written conditions

– Substance Abuse: No stay of punishment provisions. Make reasonable accommodations, and offer EAP

TPR 752

Page 17: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

• Appendix F – The Douglas FactorsAlways use these factors in determining the appropriate remedy. Give a frame-work for looking at the whole person and the whole offense. No magic words are needed here, but you must decide that they have been considered.

• Glossary – Terms Added

TPR 752

Page 18: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

– Appendix A – References

– Appendix B - Sample Letter of Reprimand

– Appendix C – Sample Proposed Action Letter– Appendix D -- Table of Penalties for Various

Offenses

– Appendix E – Sample Original Decision Letter

– Appendix F – The “Douglas Factors”

– Appendix G – Sample Letter of Representation

TPR 752 APPENDICES

Page 19: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Managing Leave and Attendance Problems

• When to use AWOL

• How to Respond to Questionable Sick Leave

Request

Page 20: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Other Issues to Consider

• The union may want to represent the technician. This is an appropriate role

• You must prove a clear relationship between the offense and the penalty selected

Page 21: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Weingarten Rights

INVESTIGATING INTERVIEWS

(5 USC 7114)TPR 752

Negotiated Contract

Page 22: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Weingarten Rights

Grant Request

or

End interview

And use

Information

Available

or

When employee request union representation, agency rep has three options:

Reassure employee that answers will not result in discipline

Page 23: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

INVESTIGATIVE INTERVIEW

Role of the Union Representative:• May not disrupt meeting

• May not answer questions for employee

• May not advise employee to remain silent

• May confer with employee concerning questions and framing response

• May ask employee questions and make observations on union’s behalf

Page 24: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

ENFORCED LEAVE

Management must have the technician leave the work site if/when…

The technician is not ready, willing, and able to perform assigned duties;

OR

The technician’s continued presence is highly undesirable or presents a threat

Page 25: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

ENFORCED LEAVE

• If acceptable resolution – business as usual Discontinue enforced leave and offer technician choice of approved type leave (paid or LWOP)

• If not – discipline or adverse action should be pursued

Page 26: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

Summary

Contact me if you have any questions

[email protected]

DSN: 489-4647

Comm: 518-786-4647

Page 27: Conduct Management Module 15 TPR 752, DISCIPLINE AND ADVERSE ACTION and TPR 752-1, ADVERSE ACTION APPEAL

QUESTIONS