culture hacking for change management
TRANSCRIPT
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AGILIA BRNO, MARCH 2015
CULTURE HACKING AND CHANGE MANAGEMENT: BRINGING CHANGE TO ANY HUMAN ORGANIZATION
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Angel Medinilla
[email protected] www.proyectalis.com/en/AngelMedinilla
(Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...)
Twitter: @angel_m (would love some instant feedback!)
<vanity>
a.k.a. “Crazy spaniard”, “the kraken”
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Oh, look, kitten!
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Oh, look, kitten!
(25% better feedback guaranteed)
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Oh, look, kitten!
(BTW, all drawings by yours trully...)
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my Pleasure! </vanity>
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how much time, you said?
(~55 slides to go)
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DID YOU EVER FOUND A GREAT IDEA…...
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...only to get it shot down?
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Did you become frustrated?
oh, look, the moon is made of cheese!
It will never work here
that’s not how we do things
yeah, but what about this other
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you ignored change dynamics!
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attribution mistake
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facts alone are not enough
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we are emotional beasts
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brain is not your friend
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short term vs. long term
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uncertainty favours status quo
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negative thinking feels safer
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change vs. culture
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culture = purpose+values+behaviors+artifacts
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story telling
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culture shapes identity
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changing culture = changing me
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but change happens!
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no overnight miracles
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change is a process, not an event
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patterns
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small things
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20 ideas for culture hacking and change management
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20 ideas for culture hacking and change management
+1 !
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Beginning:
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1) observeex: assessment
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2) find the cracksex: pain driven facilitation
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3) have a clear vision - be specificex: hoshinplan.com
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4) find early adoptersex: communities of practice
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5) nurture themex: training, conferences, books...
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6) provide free spaceex: labs, brown-bag meetings
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7) lean startup thinkingex: retros + change backlog
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8) create a jargon ex: orcs at the gates
Agile
scrummasterburn-down
taylorismself-org
kanbantdd
bdd
...
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Crossing:
Observe
find the cracks
clear vision
find early adopters
develop and nurture
lean startup
jargon
free space
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9) ignore laggardsno examples available (or all of them!)
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10) listen to skepticsex: champion skeptic
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11) be open and easy to followex: agile corner / agile wall
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12) bright spots and quick winsex: data, boards...
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13) address emotions and identityex: rock’n roll / tired consultant
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14) find championsex: sponsors
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15) script itex: retrospectives, TDD, CI, TFS...
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16) action triggersex: check code in before you leave
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Crossing:
Observe
find the cracks
clear vision
find early adopters
develop and nurture
lean startup
jargon
free space
ignore laggardslisten to skeptics
be open and easy to follow
quick wins
emotions and identityscript it
champions
action triggers
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expanding:
Observe
find the cracks
clear vision
find early adopters
develop and nurture
lean startup
jargon
free space
ignore laggardslisten to skeptics
be open and easy to follow
quick wins
emotions and identityscript it
champions
action triggers
![Page 53: Culture Hacking for Change Management](https://reader031.vdocuments.net/reader031/viewer/2022030310/58f9a7de760da3da068b5e57/html5/thumbnails/53.jpg)
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Maintaining:
Observe
find the cracks
clear vision
find early adopters
develop and nurture
lean startup
jargon
free space
ignore laggardslisten to skeptics
be open and easy to follow
quick wins
emotions and identityscript it
champions
action triggers
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17) tweak environmentEx: CI screen
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18) make alternatives painfulex: dailys / #noreports / #noestimates
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19) use the groupex: unit tests + check in statistics
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20) keep it going onex: newsletters / external consultants / develop leaders
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maintaining:
Observe
find the cracks
clear vision
find early adopters
develop and nurture
lean startup
jargon
free space
ignore laggardslisten to skeptics
be open and easy to follow
quick wins
emotions and identityscript it
champions
action triggers tweak environment
use the group
make alternatives painful
keep it going on
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final words...
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Morihei ueshiba
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Lao Tze
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awake the giant!
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oh, the +1 !!!!
hire me!!
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Thank you and... BLOG IT!!
(Oh, yes, and buy the books!) http://www.proyectalis.com/en/AngelMedinilla
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http://creativecommons.org/licenses/by-nc-nd/3.0/
This presentation is based upon the ideas and work of many people. And while I’ve tried to recognize copyrights and give credit and attribution where possible, I cannot possibly list them all, so if you feel like there’s something that should be added, changed or removed from this presentation, please drop me an e-mail at [email protected]
All drawings and materials in this presentation are CC BY-NC-ND by Angel Medinilla. You are free to use them in the terms of this license.