“every deed performed, do it in my name. every person who passes near your pat, give them the...
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You will observe Haitians’ incredible stoicism and resoluteness. Realize that these are a resilient people full of smiles and faith. We need to keep this in mind as we work with the people.TRANSCRIPT
“Every deed performed, do it in My Name. Every person who passes near your pat, give them the sweetness of your smile. Give freely of the nectar
of your cup of happiness, of kindness, of Blissfulness. Give the warmth of your love. Extend your hand as I
extendMine to you.“
- Sathya Sai Baba
You will observe Haitians’ incredible stoicism and resoluteness. Realize that these are a resilient people full of smiles and faith. We need to keep this in mind as we work with the people.
• Religious/Spiritual affiliation: The official state religion is Catholicism (70% )
• Spiritual Beliefs: When working with them we need to appreciate and respect their spiritual beliefs that guide them and these may be different from allopathic medicine.
Grief and loss (may go through stages of denial, anger, sadness, acceptance)
Anxiety/worry/fears/nervousness Confusion Repetitive thoughts/memories Shock Irritability/Restlessness Concentration Issues
Emotional support is an important strategy and includes the following:
1. Establish Rapport. Talk to the afflicted. 2. Listen. If the person you interact with has something to say, take the time to listen.3. Empathize. Take the position of the other person and imagine yourself in their shoes. Show through your response (verbal and non-verbal) that you understand the person’s concerns and worries.
Introduce yourself if they do not know you. Ask the person what they would like to be
called. Initially, address the person as Mr. or Mrs. Do not shorten their name or use their first
name without their permission. Practice love in your thoughts and
behaviour towards the individual.
Practice the following active listening techniques:
Be mindful of body language and use open and welcoming gestures. Lean forward.
Maintain eye contact. Relax. Communicate Warmth/Sai Love. Pay attention while the person is speaking. Use a soft tone and verbal affirmations to let
the person know they are being heard. Smile. Allow the person you are talking with to dictate
the distance between you. Haitians say excuse me (eskize-m) when entering another person's space.
Create an atmosphere of serenity: Remain calm Have team prayer time: meditation,
chants, prayers, and/or songs Speak and work with love Be organized and efficient
Provide loving attention to the children: Arts and crafts Organized games/sports (soccer a.k.a.
futbol is very popular)
• Be a team player. Follow the guidelines set forth by the team and the team leader
• Be aware of your team members’ feelings• Take action if you feel you or a team
member needs help
• Take short breaks.• Talk with peers/Pair up with a buddy. • Exercise/stretch.• Drink Water.• Breathe deeply.• Focus on what you can control.• Keep in touch with family and friends from
home.• Look at a favorite token/photograph/book
that brings positive feelings and memories.
If you encounter someone who is having extreme reactions to the trauma, please refer them to a trained mental health provider. Although you may be tempted to help others out of genuine love for your fellow human beings, providing untrained support can sometimes actually hurt more than help.
Post-traumatic Stress Disorder (PTSD) is an anxiety disorder that some people get after seeing or living through a dangerous or terrifying event.
These are a few of the signs for children and adults that warrant further assessment from a trained mental health provider:Sleep problems, nightmaresExcessive worry and/or cries when you leave the roomProblems eatingSpeech difficultiesBeing unusually clingy with a parent or other adultProblems with attention and concentration Disruptive, disrespectful, or destructive behaviors
Pray, meditate, chant Gayatri and sing devotional songs
Obtain Red Cross Disaster Relief Training if possible
Learn from the experiences of other volunteers who have served there
Be grateful to God for giving us the opportunity to serve and be instruments of His love
Be grateful to the people of Haiti for welcoming us and sharing their love
Service to Man is Service to God