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    COMPANY INFORMATION

    INTRODUCTION

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    ENVIRONMENT

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    To become the best cellular option available in the country

    for you.

    MISSION STATENMENT

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    A strong focus will be on maintaining high quality of service,

    which is always a benchmark of Ufone, increasing usage and

    exploring new revenue streams on value added services, marketvisibility through various market initiatives to fulfill subscribers

    satisfaction and demand and above all to increase the value

    VISION STATENMENT

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    yTo provideAffordable services

    y

    Network throughout Pakistan:yBest Coverage:

    yAdvanced Services:

    COMPANY OBJECTIVES

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    Board Of Directors

    CEO

    Project Director

    Marketing

    &

    Sales

    FinanceInformation

    System

    Customer

    CareEngineering

    Quality

    Assurance

    Business

    Unit

    Khi/Lhr/Fsd

    HR

    &

    Admin

    HIERARCHY

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    CORE FUNCTIONS OF HRD

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    Human Resource Department At

    Ufone

    HR Department

    Training

    &

    Developme

    nt

    Outsource

    Operation

    HR

    Operations

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    Senior Manager HR

    HR Manager

    Assistant Manager HR

    HR Executive

    Senior HR Executive

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    FUNCTIONS OF HUMAN RESOURCE DEPARTMENT

    y HiringAnd Firing Policy

    y Leave Policy

    y WorkingHours Policyy Retirement Policy

    y Performance Evaluation

    y T

    rainingPol

    icyy Career Counseling

    y GrievanceManagement

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    FORMULATION AND IMPLEMENTATION OF POLICIES

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    DECISION MAKING AND PLANNING

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    JOB ANALYSIS

    y Interviews

    y

    Direct Observationsy Industry Patterns For Benchmark Jobs

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    JOB DESCRIPTION

    y

    Job titley Duties to be performed

    y Distinguishing characteristics

    the joby Authorities and responsibilities

    of jobholder

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    HIRING POLICY

    Internal Recruitment

    External Recruitment

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    SELECTION CRITERIA

    EducationExperience

    Performance in the previous work

    Domain knowledgeAbilities

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    SELECTION PROCESS

    yScreening interviews

    y

    Employment interviewyEmployment test

    yMedical test

    yReference checkyJob offer

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    EMPLOYEE ORIENTATION

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    PROBATION PERIOD

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    FIRING POLICY

    yPerformance based

    y

    Tardiness in work

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    WORKING HOUR POLICY

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    LEAVE POLICY

    y Annual leaves which are 20

    y Medical Leaves are 8

    y And the casual leaves are 10

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    TRAINING POLICY

    y Conducting NeedsAssessment

    Organizational analysis

    Person analysis

    Task analysis

    y Creating a Learning Environment

    y

    Selecting Training MethodsIn house training program

    On the job training program

    External training program

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    y Presentation techniques

    y Classroom Instruction

    y Distance Learning

    y Audiovisual Techniques

    SELECTING TRAINING TECHNIQUE

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    TRAINING EVALUATION METHOD

    y Post-training test

    y Post training surveyy Post training performance evaluation

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    PROMOTION POLICY

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    PERFORMACE EVALUATION

    yGoals

    y

    ObjectivesyBenchmark

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    REWARDS

    yFinancial Rewards

    yNon financial rewards

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    COMPENSATION SYSTEM

    y Minimum wage

    y Overtime

    y

    Merit payy Equal employment

    opportunities Merit pay

    y Individual incentives

    y Profit sharing

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    BENEFITS

    y Paid time off

    y Vacations

    y Holidays

    y

    Tuition Reimbursementy Pension Plans

    y Health Insurance

    y Death Benefit

    y SalaryAdvancey ServiceAwards

    y Provident Funds

    y Conveyance allowance

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    JOB SECURITY

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    CAREER PLANNING

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    MOTIVATION

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    HEALTH AND SAFETY ISSUES

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    HUMAN RESOURCE INFORMATION

    SYSTEM

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    GRIEVIANCE MANAGEMENT

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    RETIREMENT

    y Pre-Retirement Socialization:

    y Early Retirement Programs:

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    Conclusion and recommendation

    y Improvise the HR process

    y Shift to be an employee oriented company as well

    motivationy Have a more professional attitude

    y Training free of condition

    y Redesign of payroll process