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• Communicate instantly with members of your workforce - individually or in groups. • One double-click connects you to any radio in the fleet. • Send mission-critical status and text messages to workers quickly and efficiently. • Assign priority and emergency status to radios or messages. • Messages are tagged indicating a response. • Flexible window placement feature allows the dispatcher to customize the display. • The display filter allows only desired lines to be shown. • Request status from any radio, any time. • The STUN RADIO command is used to disable/enable any radio on the system. • Data records for voice calls and for messages are captured for future analysis. Transform your office computer into a powerful tool for voice communications and messaging management. Ideal for busy or multi-task dispatch environments. Maximize efficiency of your fleet by keeping your workforce informed and you in touch. Protect employees with automated emergency messaging and immediate response capability. The Way for 2-Way FleetSync ™ KenCall Computer Aided Dispatch for Kenwood FleetSync ™ Radio Systems Features & Capabilities www.idaco.com FleetSync ™ is a registered trademark of Kenwood Communications Corporation

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Page 1: FleetSync KenCall - IDAidaco.com/pdffiles/KenCall.pdf · • Assign priority and emergency status to radios or ... KenCall messaging enables the dispatcher to increase productivity

• Communicateinstantlywithmembersofyourworkforce-individuallyoringroups.

• Onedouble-clickconnectsyoutoanyradiointhefleet.• Sendmission-criticalstatusandtextmessagesto

workersquicklyandefficiently.• Assignpriorityandemergencystatustoradiosor

messages.• Messagesaretaggedindicatingaresponse.

• Flexiblewindowplacementfeatureallowsthedispatchertocustomizethedisplay.

• Thedisplayfilterallowsonlydesiredlinestobeshown.• Requeststatusfromanyradio,anytime.• TheSTUNRADIOcommandisusedtodisable/enable

anyradioonthesystem.• Datarecordsforvoicecallsandformessagesare

capturedforfutureanalysis.

Transformyourofficecomputerintoapowerfultoolforvoicecommunicationsandmessagingmanagement.Idealforbusyormulti-taskdispatchenvironments.Maximizeefficiencyofyourfleetbykeepingyourworkforceinformedandyouintouch.Protectemployeeswithautomatedemergencymessagingandimmediateresponsecapability.

The Way for 2-Way

FleetSync™ KenCallComputer Aided Dispatch for Kenwood FleetSync™ Radio Systems

Features & Capabilities

www.idaco.com

FleetSync™isaregisteredtrademarkofKenwoodCommunicationsCorporation

Page 2: FleetSync KenCall - IDAidaco.com/pdffiles/KenCall.pdf · • Assign priority and emergency status to radios or ... KenCall messaging enables the dispatcher to increase productivity

FleetSync™ KenCall Voice Communications Manager

www.idaco.comP.O.Box7067,Fargo,ND58106•800.627.4432Fax218.233.1886•701.280.1122•[email protected]

FleetSync™KenCallprovidesforeasyandinstantcontrolofvoicecommunications.Astransmissionsarereceivedfromradiosinthefieldtheyareprioritizedandsequencedhoweverthedispatcherwantstoseethem.Onedouble-clickautomaticallymakestheconnectiontothedesiredradio.

Prioritylevescanbeindicatedforeachradioorchannel.Thepriorityleveldeterminesthesequenceofthecallsinthewindow.Ifthepriorityisdesignatedtobeanalarmpriority,anaudibleand/orvisualpromptisgiventothedispatcherwhenthecallcomesin.Quickresponsetoemergencysituationswillhelpprotectpropertyandimprovesafetyforworkersinthefield.

FleetSync™KenCallgivesthedispatcherpowerfulcontroltomaximizeproductivity.Improvedefficiencyandbetterutilizationofremoteassetsmeanscostsavings,morerevenueandhigherprofitsfortheorganization.

FleetSync™ KenCall Status and Text MessagingMessagingisapowerfulcommunicationstoolforfleetmanagement.FleetSync™KenCallprovidestheabilitytoorganizeincomingmessagesforefficientresponse.Aspecialuser-definedfilterallowsonlythedesiredmessagestobedisplayedinthewindow.

Statusmessagesareeasilyprogrammed.Thedispatchermerelydouble-clicksthemessagetorespondwithastatusortextmessage.Asmessagesarerespondedto,theyaretaggedasread.OperationofFleetSync™KenCallmessagingisintuitivelysimplewhilefunctioningasapowerfulutility.

Prioritiescanbesetforradiochannel.AlarmsaresetbyprioritylevelORbymessagetext.Ifthestatusmessage“EMERGENCY-SENDHELP”isprogrammedasanalarm,whenthatmessageisreceivedthedispatcherwillbeadvisedbyaudibleand/orvisualprompts.

NowwithFleetSync™KenCallmessagingcriticalinformationcanbecommunicatedtoworkersinthefieldtogivethemdirectionsandspecialorderswithaccuracyandsecurity.Theirabilitytoreadilyrespondgivesthedispatcheracknowledgementthatthecommunicationwasproperlyconveyedandunderstood.FleetSync™KenCallmessagingenablesthedispatchertoincreaseproductivityofthefleetaswellasimprovecustomerservice.

FleetSync™ KenCall Network ProcessingNetworkupto10workstationstogetherwithFleetSync™Kencall.Eachnetworkclientwillbeinstalledwitharunningprogrammodulewhichisconfiguredwiththenetworkaddressesoftheotherdesiredworkstations.Workstationswithradiosattachedposessfullfunctionalitytoparticipateinvoiceandmessagecommunicationsonthesystem.ClientswithoutradiosattachedcansendandreceivemessageswithfieldunitsandcanmonitorvoicecommunicationsactivityintheCallListGroupboxwindow.FleetSync™KenCallNetworkingisavailableinfullversiononly

FleetSync™ KenCall ProductsFleetSync™ KenCall Lite• Radiocapacitylimitedto10

FleetSync™ KenCal• Accommodatesunlimitednumberofradios• Networkcapable


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